This shop is absolutely the best bike store I have walked into in a long time. No cold shoulder, pressure, judgement and most of all theyre honest. Staff is amazing. Really words cant express the experience I received there, but Im going to try. If you have disbelief just check them out. I promise you, you wont be disappointed. I wasnt and trust me takes a lot. Im not one to even do reviews. Too much going on in my world to even have moment to. Made sure I did. Hell the environment was so beautiful I wanted to apply for a job there. Never leave.You can tell from the love of the community they are really busy working on bikes. Attentive though in a good way. Making sure your presence is important and when ready they will give you the warmest, dedicated, most rewarding customer service one could ever ask for.Thank you all at Tri-Hard!!!! Youre all amazing! AMAZING!My wife and I are glad we walked in.Cant wait to go back. Upgrade my bikes.
I have always had the best service, conversation and time here with Duncan and his staff! They provide the most genuine service one could ask for. Old school morals for today’s busy cyclist! You won’t have to worry about quality here!Thank you all for everything y’all do for me and the coast!
Whether you are looking for repairs or a new bike, the staff are extremely helpful and try to answer all your questions. I always feel comfortable asking any questions regardless of how much it shows my inexperience.
I was so lucky to find this shop . I went in with a front rim needing bearings and walked out with a very new used Trek 4300 for a great price . Another customer paid forward three quarters the price of this fine bike 🚴 thank you again to my new friend I didn’t even catch his name and Tri Hard Sports for the AWSOME selection and service I’m a very happy camper 🚴
Best bike mechanic in the area (or most areas) by far works here. They helped me design and build my dream bike. Super friendly. Cant say enough about how good they are.EDIT: 3+ years, 2 cities (San Antonio and Las Vegas) and MANY bike shops later, Tri-Hard Sports is still the best bike shop Ive ever been to. I wish they would just follow me around as I move.
Awesome shop in ocean springs. Went above and beyond what I went in for. Thank you
My first visit to this amazing bike shop, I was welcomed with friendly staff Dunkin, Taylor and the Tri- hard staff are very knowledgeable and attentive. They helped me find exactly what I needed, I highly recommend this bike shop, Thanks again!
They discussed bikes with me and helped with my decision on what bike to buy. Great local bike shop with very knowledgeable folks. Thank you Tri Hard!!!
These guys were great! Came to the rescue when we had a flat while passing through town. They suggested to “Rasta Up” the bike with putting a red tire as a replacement to the bum rear green one. Looks great and Rides GREAT! Got a cool new pink T-shirt to match my Pink Ride that has their cool logo on it. Thank you guys! Ride on!
Exceptional prices quality work courteous staff
Duncan and crew are the best. Set my wife and I with rental bikes. We were able to cruise around Ocean Springs enjoying the ocean views, downtown OS and we made it over to Davis Bayou and seen 2 alligators.Enjoyed the bike rentals, thanks.PS. This is a mans man bike shop, reminded me of an auto shop on steroids.
Absolutely AMAZING!! We were vacationing in Biloxi and had a flat. They took us as walk-ins and fixed it while we waited. They were super helpful and the price couldn’t be beat. Don’t bother going anywhere else!!
I brought my bicycle, which was purchased in Alabama, for a bicycle for a warranty issue and Duncan and Chuck immediately went to work on it and had the bike back on my rack in under 30 minutes. I was super pleased that they provided such outstanding customer service for a bicycle that was not purchased from their store. I would highly recommend Tri Hard to anyone that is in the market for a new bicycle or need maintenance on the bicycle that they already have!!!
Second visit and the staff was just as helpful as always, they got me set up with a new garmin watch
Super friendly, had exactly what I needed. Staff is very helpful and welcoming.
I couldn’t brag on this place more. They are so kind and helpful.
The folks at Tri Hard are great! Repairs are fast and reasonable, and the new product selection is vast. Most importantly, the owner and staff are passionate about what they do, which translates to genuine concern and helpfulness to the shopper.
Great service and support. Duncan and staff will take good care of your bike long after the purchase.Scott Genius 720 add onsRenthal Tacky GripsRace Face Sixc 800m bars, Turbine head stem, 32t sprocket & pedalsXT9000 CassetteXT DerailleurXTR ShifterShimano Pro carbon seatMaxxis rubberENVE Wheel setClark Floating 180 & 203mm rotors
What a great shop!! Chuck, Nick and Grant ( hope I spelled your names correctly) are very knowledgable and fix my Dahon bike after another shop in New Orleans messed it up! They did a wonderful make up work to my bike. They were kind, funny and very good! If you are looking for place to bring your valuable bike to capable hands don’t look any further! They also sell a lot of cool gears. Thank you guys!
8 months ago my husband decided to make some serious life changes. He has lost almost 70lbs all through biking. Tri hard sports has been a tremendous help through out the process. They know their product and will help you make educated decisions about your purchases. They are always friendly and helpful. Definitely the place to go!!!
Fantastic customer service. They recommended several shoes and options while never pushing for any item.
Very nice people. I thought it was going to cost me around $60 for remainder it was only $32!!
The staff here is amazing!!! Prices are reasonable and tos of selection!
Went in with minimal knowledge and they were all super helpful and nice. Asked all the right questions to get us where we needed to be as far as the right equipment. We got 2 bikes, entry level, and a trailer for the little one. Definitely recommend these guys. Even saw some regulars come through and they treat you like family. Great place.
I love this place, I buy all my Hoka shoes there and my oofos.Gaven is great and Duncan. And the best shoes I have ever worn and I have lots of miles on these feet. They help me keep on keeping on.
Duncan is an old-school, stand-up guy! Very rarely will you find someone as honest and hard working as this man. He has a customer for life in me and my family. I cannot say enough about what a great guy Duncan is. He took care of issues with my bicycle that I messed up trying to fix on my own. I wish more business owners were like this man. Thanks again, Duncan.
Great local business. Very respectful and efficient. Duncan and Gaven were very informative and attentive while they helped us find a bike for my wife. You’re going to spend a little more than Wal-Mart or Academy, but it’s worth it if you have it to spend. If you can’t find a bike anywhere right now, go see them.
This was my first visit to Tri Hard Sports. The location was easy to get to and parking was convenient and plentiful. The store was clean, bright, and attractive. The friendly staff were very much appreciated. I found them to be knowledgeable, attentive, patient, and especially helpful to me. I was very pleased with my shopping experience there and would recommend shopping at Tri Hard Sports.
I stepped in the door of this fun shop to a warm welcome and competent, quick service on a bicycle repair. The staff is knowledgeable and cheerful. I will absolutely be back and I look forward to it. Totally happy with my experience
Amazing bike shop and Super Friendly Helpful staff. Shared a biking map and walking map of OS area. Thanks Gavin!!
Great store. Nice group of guys. Need to get out there? They can help.
I called before visiting the store and experienced wonderful customer service and best of all patience. Went to the store and the level of customer service was absolutely amazing! I didn’t catch the name of the nice guy that helped me but I found exactly what I needed and I will definitely be back soon. Your storefront is immaculate and the inside of your shop is very organized and clean. I will recommend this business to anyone that I run into that needs a great bike shop. Thank you all so much for the friendly service, patience and knowledgeable help!
I love this place. Everyone is super cool and they totally take care of you. Best bike shop on the coast! Why would you go anywhere else
I came here because of the reviews but when in stepped the dooreverybody there were pleasant kind and had a lot of knowledge ofmy bike and very helpful and now i have found a place i can use forevernow wont go no where else. Thank you Sugar for all you help and kindness.will be back. Robin Knobf
Gavin was very knowledgable and helpful. Even though the store did not have many bikes in stock due to the influx of bike purchases because of covid, I still left with a lot of knowledge. And I was given a time frame of when more bikes would be in stock. The customer service was excellent. 5/5 stars, would recommend checking them out and shopping with them!
Super pro bike shop and mechanical team! Thanks for the advice! Let’s see I make it to the west coast!
These guys are experts. My ankles roll and they knew just what shoe I needed. They put me on a treadmill and I was able to find the shoe I couldn’t roll if I tried. They also fit my husband with a jam up perfect bike. Duncan and his team are amazing!
The people here are very helpful and friendly. I had a some bike work done last time I visited and the price was so reasonable I had to buy some accessories to bring the bill up to what I had initially budgeted. I wholeheartedly recommend them. Please note that they have moved down a few doors from their previous locations, but they are still in essentially the same place.
They were very rude to me and my partner. Our love is inseparable. We rented beach cruisers. Never go there again. Sick times we live in.
This is a great shop with very fair prices and an extremely knowledgeable owner. Duncan took the time to understand what I was trying to achieve with the modifications I wanted to make to my bike and then researched the best options and let me make the call. What was not in stock he ordered with super fast shipping. It’s clear that he is passionate about his business and craft and wants to make the customers result as good as possible. He also gave me the military discount without me even asking when he saw I was military. This is about as good as it gets for the bike buck, go here with your bike needs!!
Kind staff, great selection of products! Their new store is beautiful!Staff is knowledgeable in mountain biking and road biking. They sell, fix, and consign bikes here. I highly recommend them!
What great guys to help out in our bike rental. Gavin was so polite, friendly, and helpful for biking in the area. Would highly recommend!!!!
Extremely reasonable priced, great service, and knowledgeable. Had a great experience and will go there for all of my bicycle needs.
Wonderful customer service. Great atmosphere and amazing product.
Great people work here that are ready to help with all of your cycling needs!
Great bike shop and even better crew. Brandon treated me like a regular even though we were just in town for a visit. Any time Im back in the area Ill definitely look them up. Highly recommend.
Absolutely fantastic! This is the best bike shop I have ever been to. The staff is genuinely friendly and interested in helping you. The work was done quickly and prices were very fair. I will return!
Got a flat tire on my electric bike. Fixing a flat with a rear hub motor is much more involved than your typical repair. These guys did a great job! Put an extra hefty tube in there without me even asking. Extremely reasonable pricing. I would definitely recommend this bike shop to a friend.
Duncan is a magician with bike maintenance and repair!
Wonderful experience! Dropped what they were doing to help with a Di2 issue on my road bike. Super friendly and genuine group of guys. Could not recommend enough!!
The gentleman who helped me was very knowledgeable, friendly, and patient.
I have been in and out of Tri Hard since before Duncan owned it. He has always been fair and honest when working with my bikes and has kept me riding. I see some reviews here about over selling and just wanted to share my experience.I reached out to Duncan just yesterday to inquire about purchasing a tri bike from him vs adding a few parts to my road bike to get me through my first triathlon. He responded immediately and said. It is your first race just get a new set of wheels and ride! Could have easily talked me into a 3k plus bike and he did not. This is why he will continue to get my business. If you are looking for a cheaper way to do things youtube has some great tutorials, but I usually mess up and bring it in anyways. Happy riding and thank you tri hard for always being fair and honest
Helpful and friendly staff. Best selection of Hoka and Brooks shoes around.
Great shop and super helpful! I had to go a few times because I kept ordering the wrong parts, however they were still always helpful. I will definitely be going back and recommending them to others!
Awesome, awesome, awesome. Extremely helpful staff, patiently listened to what I needed, and helped me!! The store has almost everything you would need in a running store. HIGHLY RECOMMEND!!
Extra friendly and provided fast service with fair pricing. Very honest people for my 1st of many visits 😁
Really helpful with the right type of footwear for me.
Great local shop! Duncan and his crew are very knowledgeable and helpful for a wide range of riders. This is also a great place for beta on local rides, groups, events, trails, etc.
I am in MS temporarily for work, and yesterday I had driven 2 1/2 hours to bike ride and explore Ocean Springs. But when I got the bike off the rack, the rear brake was stuck. I quickly googled, and this shop popped up. Taking a chance, I headed over. The manager of this store took care of me immediately, complete with new brake cable and adjusting my other brake, and had me back on the road in 20 minutes! And he did it all so pleasantly, great customer service. He saved my day! If there were 10 stars I would give him 10.
He stayed late to sell me some tires. Nice dudes.
Best bike shop in the area. Has a surprisingly good selection despite being in a small space.
Ive been meaning to drop a line on her for a minute as Ive been lucky enough to swing by this rad shop a few times this summer.Per the crew, Duncan and Jacob are both awesome and super helpful. Theyre the only two I know by name, but the entire crew is approachable, attentive, and knowledgeable.Ive dropped my 29er (mid-grade hardtail) off for (1) a chain replacement following two weeks of my destroying it learning to wheelie on a 29er for the first time, (2) a complete tune-up and (3) to have it slapped with a couple Maxxis Ikon tires in place of the stock Bontragers.(1) Jacob had a new chain on in about five minutes and set a loose tire while replacing it. Very reasonably priced (less than $20 if memory serves).(2) When I dropped her off for the tune-up, she was filthy, totally impregnated with sand, and shifting poorly. My understanding is that they disassemble, clean, tune, reassemble, and test ride. This must be the case, because when I picked her up, she was riding--honestly--better than the day I picked her up brand new. In addition to the new harmony in the mechanics, she was looking brand new again. The cost was very reasonable. I stand by this tune-up as one of the best Ive had in about ten years of riding. I will say that shes a fairly new bike so they didnt have to resurrect a dilapidated old rust bucket, but they did a terrific job regardless.(3) I was iffy about going in on any upgrades as Ive never really seen the value in upgrading a mid-grade bike, but Im really glad I did. If youre going to upgrade your bike, the points of contact (tires, cockpit, saddle) are--in my opinion--the best place to start. After a conversation with Duncan about jumping up from the stock tires to Maxxis Ikons, I decided to pull the trigger on the upgrade. Im super, super glad I did. Theyve got frog-toe on grip the road and trail (mainly loose dirt and pea gravel on hard pack at the moment) and have made climbing and cornering easier and more enjoyable. Jacob did an awesome job with the instillation and did it with a really quick turnaround.Anyway, as a guy who values local bike stores and loves chatting with anyone who shreds, these are my boys. Thanks guys.
Duncan was very informative and polite when I went in to find out a few things today! I plan on returning very soon for future bicycle needs!
Only shop open on Mondays and damn glad!This is a no B.S. kind if place. Everything from my initial phone call to showing up was polite, professional, and all my questions were answered.I originally took my Schwinn in for what I thought was a broken part or worse, multiple parts. Ducan, stopped what he and another staff member were doing and put my bike up on the rack. While working on my bike he was extremely helpful in walking me through what he was doing and explaining why.Tri-Hard has not only earned my business but they have earned my TRUST. WELL DONE!!I will be taking all my families bicycles there for all parts and tune-up from now on.Respectfully,Michael in Biloxi
Helpful staff, great selection of clothing and accessories. A lot more personal than buying whatever off the net.
Was very disapointed.They wanted 100.00 to check out my bike. no guarrente . I will never use them. they must think they are great. Looks like you will pay through the nose. I am a long term resident of ocean springs and both my wife and I are medical and entertainment professionals. we would not suggest using this place.
Quick quality service. Fair prices and great attitude towards their work and customers.
Awesome customer service. Duncan is very knowledgeable about bikes and willing to teach/explain the various styles and options available for a beginner.
Fast, friendly cheap service!
Just bought a new bike and this store was great. Duncan picked out the perfect bike and its the best bike.
What ever my needs they have everything and a great stafff.
Great shop, helpful staff.
They are awesome very helpful
Love this place! Great team for all of your running and cycling needs.
Very knowledgeable and professional staff!! Focused on my needs instead of my money!!
They always take time with me and help me find what I need. Helpful and friendly!
Such friendly guys at that shop. Duncan, you are the man my friend. Thanks for fixing my broken spoke. Cant forget Jacob either. lol Any more issues and i will return!!
Contributed to my sons charity bike for MS. Kind, courteous, and helpful
Unprofessional and shifty. I just dont have patience for that.
Awesome place to hang out, shop, and get your bike worked on. Im going to be a regular customer.
This shop keeps the community rolling and running. A real asset.
Super helpful staff who didnt mind talking with a complete newbie.
Im new to the area and have heard nothing but good things about this store, and Duncan the owner, but that has not been my experience at all. I was looking for a set of clip on aero bars and so I went and talked to Duncan about it. He recommended the air strike from profile design. I wasnt sure if Id like them, but wanted to try them so I asked about his return policy. He said store credit. So after paying $135 for something I could have gotten on Amazon for $100, because I really like to support local businesses, I tried them out. Used them for about a month and really didnt like them so I called and asked if I could return them for a different pair. This is where I started for realize that Duncan isnt that great. So after asking me what I didnt like about them, he proceeds to get all frustrated with me for wanting to return them and complaining about how hes going to have to take a loss on them (even though he had about a 40% markup on them to start with), but hed get me the T5 model instead, but Id have to pay for shipping for them. Fine Ill pay for shipping. So he gets them a week or so later and I swing by on Monday to get them. Hes not there. Apparently he doesnt work on Mondays. So the running guy calls him to ask about my aero bars and he says to just come back the next day and get them. I said no, I just took time out of my schedule to get them I will take them now. So then he proceeds to tell me that I need to take apart my current aero bars and replace the top bracket with the one he bought. Ok fine. Except while Im doing this, I realize that in an effort to save himself a few dollars, he didnt buy the T5 set from profile, that have the J series bracket, he just bought a new top bracket. So in simple terms, my elbow pads are about 2.5 inches above the aero bars which makes it pretty much impossible to use all but one of the bar extensions, which werent the extensions I was supposed to get.And to add insult to injury, he claims to be a triathlon store, but hes got about as much selection as just a regular bike shop. He has maybe 2-3 tri items. And all are at a huge markup.Bottom line: Duncan is at best incompetent or at worst deceitful and dishonest. I will never be going back and will tell everyone I can to go elsewhere.
Happy to finally have a bike store in ocean springs downtown! Thank you!
A great place to do business with.
One of the best bike and run shops on the coast
Came in to get a new tire and chain and some new pedals. And they only charged me $10 for the install. They also cleaned up my bike up without me asking which was nice.
The place to go for bikes, accessories, maintenance, and running shoes.
The bike of our buggy was broken and the boys repaired it very fast. Very friendly and competent.