I recieved the best customer service at this Sleep Number store. Tracie was absolutely amazing! She was patient, attentive, kind and extremely helpful. In fact the entire team at the store was great! If youre looking into getting a Sleep Number go to the Sleep Number in Gambrills. They will take care of you.

Kevin Bacon was the man!He took good care of me concerning my wants, needs, questions and concerns.He remained patient with me as I went back and forth numerous times between my chosen two options.After two hours, all questions answered, I felt secure in my purchase of the i10!I couldnt be anymore grateful and excited for my newest investment:)

We went to the Gambrills store during Memorial Day weekend, and received excellent customer service! Justin was so knowledgeable about all products and helped us pick the perfect bed. He explained the difference between the different beds, helped us find the level of support that was best for us, and helped us with accessories too. We never felt any pressure to purchase anything we didn’t want to, so the whole experience was so comfortable and positive! He was pleasant to chat with, and we all left with a smile. Thanks so much for the great service. We can’t wait to get our new bed.

Tracie Hooper provided an excellent shopping experience for us. She has great product knowledge, listened to our needs and was patient with our exploring the various choices and options provided by the Sleep Number Product Line.We highly recommend the Sleep Number Store in Gambrills, MD and, especially, working with Tracie to find the right bed for you.

We had a positive experience at the Crofton Sleep Number store. We were treated professionally and never over sold product. On the corporate side, we did not appreciate receiving email notices of sale pricing after our purchase.

We chose this store as it was free standing and most of the others in the area where in malls. That’s plus number one.Plus number two was that we met Keith, our sales person. He was excellent, genuine and very personable. We know Sleep Number is a quality product. Keith took us through each step to identify our preferences and separate sleep numbers. There was absolutely no upselling. Just factual, informative discussion to find out our needs and then to let us know our options. Very nice sales experience! We were going to compare Sleep number and Temperapeutic but our experience with Keith and the quality of the Sleep number product made the difference! We would highly recommend this location and specifically Keith. We are very happy with our purchase, as well as, our experience!

Great in store experience. Sales Rep Keith was personable and did an awesome job explaining the products and answering all of our questions. He was patient and gave us the time and attention needed for us to make a sound decision.

Keith was phenomenal and very professional! Thank you for giving me the best night ever!

Service was phenomenal, Tyree provided exceptional customer service. Highly recommend!

Received great customer service from Keith. All the staff is quite welcoming and helpful. While I am excited about my new bed, I wish the process to test the mattresses out was faster.

I had a great experience at the store the sales people were very professional and helpful would recommend your next bed a Sleep Number bed

Keith Bacon was great! He was extremely knowledgeable and professional.

This place is all about customer service. I came to check out for comparison, would up purchasing same day. Keith Bacon was personable, knowledgeable and extremely patient. He worked hard to leverage the point system and current 2yr no interest promotion to maximize savings and convenience for me and my sister. Sleep number with Keith Bacon truly put the customer first! There place is clean, comfortable and accommodating 😁

Best customer service experience ever!! The staff was professional, knowledgeable, and genuinely cared about our satisfaction and individual needs. We are officially team sleep number!

Friendly and informative staff!

Keith helped us purchase our very first Sleep Number mattress a few months ago. He was very knowledgeable and helped us pick a mattress that was best for our unique sleeping needs.

Keith Bacon is an excellent salesman! He is knowledgeable, patient and understanding. He fully explained all of the options and fully assessed my needs.

Excellent customer service by Keith! No pressure at all

Good customer service

Good and informative customer service.

Friendly and knowledgable staff for overpriced glorified air mattresses

Very pleasant, knowledgeable service.