I used this business a few times but was forced to abruptly stop getting my t-shirts printed at this shop based on the unprofessionalism and the games made by the owner of the shop and he still have my t-shirts at his shop and made no attempts to make sure that I receive the items I paid for. What a waste of time dealing with this shop. UGH.
I had a t-shirt project that was extremely difficult, I was turned away by several other silk screen companies. Mitchell was attentive and patient with my request. He was able to get my image created and printed. I appreciate his attention to detail. I will be returning for more orders in the near future.
Great customer service and a very personable approach. I really enjoyed working with this business and I highly recommend for any customized apparel needs!
I needed a shirt, last minute. And Mitchell, came through for me. I let him design the shirt and trusted that he would amaze me. And he did! I love my Birthday shirt, now I can celebrate in style! I will definitely use him again. Thanks again Mitchell!
Mitch is a real artist true professionalI have bought more than 100 T-shirts and 100 sweatshirts a.k.a. hoodies from Mitch and they are really awesome and everyone loves themWe work together well thanks again bro!!Wavy Crew!!!
I would give this place 0 stars if possible. Worst customer service and professionalism is non existent. Waited WEEKS for my order but were quick to take my money and refuse a refund because “they already ordered my shirts”. It is obvious they do not know how to run a business.
I needed a last minute set of shirts done for a holiday party. Mitchell was able to get my idea of image and shirts done in an amazing way. It was pretty last minute so instead of Longsleeve shirts as I had wanted I had to get T-Shirts however the quality of the shirts and the DESIGN..made up for it!!Thank you Mitchell for your professional work, I will make sure my friends come to you for our future gatherings!
Did not adhere to timeframe. Take your business elsewhere. They cannot deliver your product on time or in good condition.
Mitchell did great work on the jerseys for my Sunday team. Great quality, great service, great business!
I am impressed with the personal care and attention to the service I was looking for. Mitchell is extremely professional with his service. I ordered 6 T-Shirts for a concert event that I was attending and he created exactly what I needed. I have shared his info to all my friends and hope that you do as well. You will not be disappointed. Thank you T-Shirt Guy!!
Needed Super hero themed shirts for a wedding party. Spoke to the owner Mitchell and he was really friendly and thorough. He was able to get my ideas and helped me create the tshirts just the way I imagined it.He even gave me a package deal that included bags that I was able to use as gifts!Thank you T-Shirt Guys. I will make sure I send all my family and friends your way.Ask for Mitchell, he really knows his stuff.
Needed six (6) custom designed shirts in 72 hours. I did the design and sent it to them. We worked up the font size/colors over the phone. Very prompt and quality work. HIGHLY RECOMMEND FOR OTHER PROCRASTINATORS LIKE ME!
I needed 12 ladies shirts for a bachelorette party. Mitchell walked me through the whole process and made me very comfortable with my purchase. I will recommend him to all my friends and family.
Stop by and see Mitchell for your custom tshirt needs. He will help you create what you are looking for! I had a bridal shower to put together and the shirts were a hit! Easy to work with, local and professional. Thanks T-Shirt guy for your wonderful work.
Horrible customer service and lack of professionalism. Communicated with owner that sweatshirts were needed by a specific date and time and they assured me it would be. I arrived to pickup the order and the later part of the agreed upon pickup time and it was not ready. He hadnt prepared the image nor did they have the actual sweatshirts there to print on. They never communicated to me that there was an issue or that it would be late. Disappointing since I like supporting local small businesses over the large national companies.
Needed some Hoodies I had bought online customized. T-Shirt Guy got it handled for me in a professional yet personal way.Thanks man!
Family owned and operated. Mitchell Ward, (owner) was so kind to help me out with applying a transfer that I brought in....other shops said no. He does beautiful work, can create artwork for you if needed. His customer service is amazing. He does it all, family reunions, bachelorette parties, sports teams, etc. Affordable and attention to detail. Give him a call, you wont be sorry. Support small businesses
Creative, friendly, attentive. Was able to create my custom shirt just as I asked for my nephews football game!Thank you Mitchell!!
Silk screen print at an affordable price. Mitchell is honest and delivers great quality work.
Professional man. I needed less than the advertised minimum of 12 shirts, and he still accommodated my request. High quality work. Reasonable turn around. Thanks Mitchell!
Mitchell is a nice enough guy... but truly lacks professionalism and business skills. Mitchell, I must recommend that you get a price list(that includes all prices) so folks arent surprised when they get your invoice. Also, please pay attention tip what folks order.. .. your invoice was missing womens medium shirts(qty. 6). I tried calling you..... left a message and still havent heard from you. went by your business twice in the past two days during your, business hours and you were not there.Please get it together and may God bless your business.
24 shirts made to the exact detail I requested. Mitchell communicated with me through the whole process and helped an old guy out with the details. Mitchell is a stand up guy and a true professional at printing on T-shirts.
Not only was he quick, but he put out some quality work that my family and friends loved. Thank you :D
The Best T-Shirt Shop in Town! I cannot explain to you how awesome this establishment is, and how AMAZING Mitchell the T-Shirt Guy is!I needed 12 shirts printed for a 5K race a group of my girlfriends were running and as per usual it was last minute...Mitchell saved the day!He was understanding of my concerns and was able to not only get the job done for me in time, but created an AMAZING image for us to wear for the race!I would recommend him to ANYONE needing custom printed tshirts! Super friendly customer service and HIGH quality work.Thanks again Mitchell and I will be back for more.
Very down to earth. Professional.. I didnt know could change my thoughts.. Dont support will never support this business.. I believe and helping everyone but some people are naturally get overs and dont know their worth.
T-shirt guys out does himself every time I have gotten shirts, hats or towels done. All I have to do is give him an idea and he takes what I told him an makes a great product! From the art, timeliness of completion and just overall great customer service I appreciate it. A+ business cannot wait to do business with you again.
T-shirt guy was awesome! Ive gotten two different orders completed through this company and they did a great job! And they have great fast customer service!
This business was quick to start the process and take my money, but they did not follow through on the time line we discussed, they stopped answering my calls and emails, plus they changed the way I designed the colors to be. I had to stressfully find someone to help me get these picked up the day before my event because I was not available. They were suppose to be done way before. The times the business is open differ on google than what is on the building. After looking online, they seemed to have time to post photos of my shirts on facebook...but not answer my emails or pick up the phone. They wont get my business (or any from us at Ft. Meade / Air Force) again.
Celebrating my 40th with style and Mitchell delivered outstanding service to me. I ordered 12 lady v-neck shirts and he gave me several options in t-shirt quality material, and also produced my idea (I am not an artist..lol) into a nice design!I will send all my friends and relatives to his shop for service.Thank you Mitchell, I will return soon.
The owner provided fast service, quick responses, and an unique artistic style. For my next idea I will return.
I wish I had read all the he reviews. I would not have done business with this company. I hope the owner learns from past mistakes. My experience was heartbreaking. If you are on a schedule I. strongly advise you to look elsewhere. It would take a certain type of person to say “I messed up” let me make this right”. Over 25 shirts for my family did not stand up to the first wash. My advice to the owner—/don’t bite off more than you can chew, don’t make excuses for missing deadlines, make sure your customer is fully aware of all total costs before they pick up the shirts, and be a man of your word. I was given a specific date and time that my shirts will be ready and they weren’t I came to the shop, the sign said open it was closed. I called several times and did not get answers to all my calls. I got excuse after excuse after excuse. I thought about taking this owner to court then I thought about the bigger picture. I said this is a young black man starting a business and I don’t want to be the one that brings him down. I want to be the one that brings to his attention that there is a right way of doing things and wrong way and there is no wrong way to do a right thing. I hope he becomes more organized and applies the golden rule to his business practice. He is at a crossroad, I pray he takes the right path.
I have absolutely nothing but good things to say about T-shirt Guys. Always on point and on time. His work is amazing and I wont go anywhere but here.
Do not do business with T Shirt Guys!!! The owner Mitchell Ward is dishonest, very unprofessional and a terrible business owner. I ordered a certain amount of shirts. He only gave me half the order the night before my big event and still has yet to refund me money. My coworker also ordered shirts and received all the shirts, but they were poor quality and the image leaked down the shirts. I have posted a picture for your viewing. His prices are cheap, but for very good reason...lesson learned: just pay more for good quality and professional services!
Not sure why there is such a mix of reviews on t shirt guy. I compared this local business to a big online retailer for custom jerseys and this one man show delivered service they could not. Instead of dealing with people just trying to get a paycheck, why not deal with someone who has a passion for printing? Couldnt be happier with the jerseys & service received.Will refer.
First time ordering a customized product and it went very well! Looking forward to doing business you guys in the future.
I have ordered shirts for different occasions. I have always been very pleased with the workmanship put forward.
Highly unreliable. Absolutely would not recommend him.
We The People (WTP) Apparel, a veteran owned online apparel store, was awarded an incredible opportunity to sell a new line of custom shirts to a local seafood chain restaurant in Maryland. The buyer agreed to buy and promote 50 shirts (6 different designs) in one of its local restaurants. If sells were successful, the customer would stock the remaining stores with our product. This particular design was inspired by local Maryland crab lovers, so we felt it was important to use a local print shop for the job to bring business back to the community. I met the owner of T-Shirt Guys PrintShop on August 18, 2016, to describe the order and our time frame. The plan was to place an order for twelve shirts per design (72 total) at $6.50/shirt.The first RED FLAG was an invoice that was much higher than expected. The owner failed to mention that the price for the screen is passed on to the buyer which elevated the price to $11.00/shirt. I inquired with the owner and he kindly explained the invoice. I received an email stating “Would like to order shirts today to ensure your September 1st Deadline,” so on August 22, 2016, I paid in full to initiate the transaction. On Sept 1st I arrived at the shop to be notified that my order was incomplete. The owner had yet to begin printing my order. September 2nd rolled by and it was the same story. At this point, my customer was growing unsure of my reliability and concerned about selling T-shirts in Sept. The owner promised me the order would be complete on Sep 3rd. I arrived at the Odenton shop only to discover the order was partially complete. The owner was yet to print twelve shirts (1 design). Once again, the owner said he would have the order ready on Sept 7th. I took delivery of the completed shirts and delivered them to a disappointed customer.Today, (Sep 8th) I visited the shop to pick up the remaining shirts. The owner informed me that they were not ready. I explained to the owner that the transaction with the customer was complete using the finished shirts. Since he had not begun printing the remaining twelve shirts, and I requested a refund. He agreed to refund the shirts but explained that he would not refund the screens since they were already burned to my design. I explained that I am not responsible for his delay, and it was unfair to charge me for any product (including the screen) that I did not receive. He proclaimed “That’s not going to happen.” I responded with “No worries,” and left the shop. WTP Apparel will absorb the financial loss and not attempt to recover the funds or the product. Warning!! Please be aware if you are considering purchasing services from this vendor. T-Shirt Guys PrintShop practice inadequate request and fulfillment policies and procedures, displays poor performance in meeting milestones and scheduled deliveries, and provide customer service that is unbecoming of a professional.
First time I went there. OwNer and I clicked been doing business with them for 3yrs now.
A little bias.. But I love it anyway.