Took my car in for alignment and I bought and installed new oem camber bolts to make it easier on them and they stated they needed to put theirs in to get correct the camber to which they didn’t know you could also adjust camber on the top hat of my car. Without asking me they installed and charged me an additional $60. They were unable to adjust the rear due to seized bolts in the rear which I understand that but that the end I was charged for a full alignment and was told to bring it back once they ordered the new bolts with my permission this time to adjust the rear and I was told “it’ll be cheaper next time”. Then comes the test drive. Luckily my car has valet mode and only lets my car run on half power but all of it was used on what was supposed to be a drive to check the alignment. My car tracks the highest boost pressure that was made and I reset it when I dropped it off and it was maxed out for the tune it was on. My car also won’t make full boost until after 5,000rpm. My car pulls harder than a freight train to the right and the steering wheel is off. A week later a friend he’s getting his car aligned there too and here’s the mechanic talking to others about how good his car runs once the turbo spools and was comparing how our cars ran to each other. Owner did offer to get my car back in and fix it but I will not be taking my car back to a place that does business like that!
They always fix the problem with little hassle. I’ll always recommend this place to people needing a car repair.
We were loving the new owner of this place until things kept going wrong with our vehicles after service-and i mean nearly every time. Im not saying its the owners fault but he has somebody working for him that isnt doing his business any good. Honestly it was hurting his business and our trust, as well as our pocketbook. Damn.
From oil changes, brakes, tires and inspection oil city automotive is the place to go. Fast service and car is treated as their own. Clean and professional. Nice waiting room too. Would recommend as I will continue to have my car serviced here.
The staff and mechanics are very helpful. I was quoted a price for work that needed to get done on my car but when they actually did the work the price was a couple hundred dollars more than the quote. But they kept the quoted price plus the extra parts and forgave the balance for the labor. I would recommend anyone take there vehicle to them.
Very friendly and did good work and were helpful.
Very professional and nice staff. Owner is very accommodating. Always great service. Wouldn’t hesitate to refer family and friends to get their vehicles serviced here!
They were very helpful and fast.
Fair pricing. Willingness to work with owners of vehicle.
This business offers that great home town feel that you can trust with any of your automotive needs. All the people that work there are friendly and really care that you are taken care of. I would highly recommend them.
Wonderful experience! very helpful with my inspection paperwork..(I had moved from Erie and didnt need emissions) they helped me figure out my paperwork on site..very happy with my visit.
Youd never know youre walking into a car service center. Professional, quick, willing to go the extra mile.
Great work, professional clean and competitive prices on parts and labor.
Second year going to oil city automotive for repairs and inspection. Needed body work done this year and they referred me to Outlaw automotive for the body work. Both places were very fair and went out of their way to be accommodating. Im coming back next year for sure.
If you take your car there u better be prepared to return bec they don’t fix things right
It is absolutely great to have an automotive shop locally owned and operated with such great integrity and second to none work ethic. Thank you!
We have used them for everything from tune ups to inspections to tire. Never an issue..the owner, Shawn is always helpful and cindy in the office is very pleasant.
Oil City Automotive is always a pleasure to work with and their service is top-notch! Friend and knowledgeable staff!
Absolutely the fastest tire rotation short of a Nascar pit stop!
The assessments have always been correct, theyve never found a problem that wasnt there, and their estimates and bills are more than fair!
Wow, what a nice place!! The staff were super nice, they was fast to get my car aligned to get me going again... The atmosphere was such a delight and so cozy made me feel like I was at home! I wish I could give more stars than 5 cause Oil City Automotive Center deserves more than 5 stars. I would recommend this place to anyone needing work done to their vehicle.Thanks guys for such great care to my old girl... And keep up the good work....
Great to work with! Good work and nice people! Reasonable prices!
THEY HANDLED MY CAR WITH CARE AND DID THE REPAIRS REAL REASONABLY AN ITS ONE OF THE CLEANEST GARAGES IVE SEEN.
Service here pretty reasonable. I have all my vehicles serviced here because they do very good work. They work with you to guarentee your satisfied and explain what needs and doesnt need fixed. No price gouging. My number 1 spot. Customer Service was beyond amazing. I mean top notch. Thanks being there for my family.
Great service, honest assessment. Staff are.friendly and so their best to work.with you.
Have another mechanic check their work they said they did the brakes on my car and in fact didn’t but I got charged for it.
My son-in-law was very satisfied.
Got my vehicle inspected. They have a comfortable waiting room. I was offered coffee and the owner even brewed it for me! Friendly staff!
We were in a pinch with our commercial van and called them and they told us to bring up. Stayed over for us too. Got us back on the road!!! Will be back
Horrible customer service aweful experience they say they will call u back and never do even got hung up on after I told her I wld just like my truck back and want to take it else where VERY unprofessional and not good for business treating customers that way!
Over priced
I was very disappointed with this company they couldnt fix the problems with my car had to go some where else
Fast, honest, friendly service at an affordable price. I would recommend this place to anyone who needs a vehicle worked on. The
Very good service. Professional and trusted. I wouldnt go anywhere else.
Place is going down hill my advice would be to go somewhere else
Great service. Good value
I am very satisfied with the work they did on my 2002 Ford Focus. I needed a heater core and they did a great job at a very fair price. I would recommend their repair shop to everyone in the Venango County area.
Our experience was nothing but AMAZING! We were in the area for a camping trip and had a knocking coming from our jeep. Great service and great staff. Cant say thank you enough!
The only place I take my truck.
I trust these people to come through with their promises. A month before I came to these guys, I was ripped off by a guy who charged me 2000 dollars for a job he never did. The guys at oil city auto not only found everything wrong with the car, fixed everything wrong with it. My car has not had a problem in months.
The staff are incredible and the pricing great. It is a great place to do business. I never feel confused or ripped off and the staff takes the time to explain what is going on in laymans terms so there is no confusion about what is happening.
Awesome as expected! :-)
Oil City Automotive is the only repair garage that I have ever totally trusted. Brian is an excellent manager and goes out of his way to see that the customer is satisfied and the price has always been less than I expected. They have taken care of my automobiles and my F-350 Super Duty truck. They also winter store my Sunday Go To Meeting car. Venango County should be proud of this local business.
Horrible experience! I think they never worked on a foreign car before! It took them 10 days to put a new heater core in my car and charged me $1000!!! Thats with the $200 they charged me to flush the old core for 3 days! The horn stopped working the next day, and the air bag light is constantly on now! The heat is so-so and the a.c. that was supposedly charged is like warm cool at best. I took it back to them about a month ago because I was having trouble with my $1000 heater core/coolant system and they told me it was my head gasket and they could fix it for ++$1000!! It was the valve cover and I had an honest mechanic fix it for $180. Sure if you know nothing about cars and have the money to blow on being taken advantage of by shady automotive repair centers than by all means please take your car to Oilcity automotive! Ask for Sean and have your check book ready!!$$$$$
Amazing service with outstanding staff, Rachel and Brian are honest and excellent people. I travel a long distance to come here knowing I will be taken care of with the best service.
Very respectful and clean place good at o attitude
Ive been a customer for over 10 years and they have always done a terrific job. Also, very friendly.
Great service but very busy
Very friendly and knowledgeable staff.
I took my truck to Oil City Automotive for a bad ABS sensor and when I dropped it off I didnt have a ride back home so i thought i would have to walk but one of the guys at OC Automotive offered for one of their guys to give a ride home and they even offered to give me a ride back to get my truck.
Best place in town !
Competent service
Good service