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NAPA Auto Parts - Genuine Parts Company
2801 W Reno Ave, Oklahoma City, OK 73107, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
De
Review №1

This location has poor customer service.Went in to ask for a part at the location off Reno and May. The man working greeting was “it’ll be a few minutes” then produced to stock and pull items through out the store. A woman with purple hair was also at the front and never greeted us and proceeded to stock as well. We waited close to 10 minutes without ever being spoken too. Both employees ignored the store phone when it rang. We left after that and called the location on Rockwell and Reno and received great customer and received the information we needed in a few moments.

ro
Review №2

This place have parts no body else has. Custumer Service is good I recommend

Te
Review №3

Thank goodness for NAPA and their well knowledgeable staff! After spending a day looking for studs for a 2005 Dodge Grand Caravan I was at a loss. Went to Auto Zone, OReillys and Advance Auto Parts to no avail. They kept giving me the wrong parts. So the next day I went to NAPA and Marco (sales clerk) took care of me at first try! A job that should take all of 20 minutes, actually took that long after receiving the correct parts! Im so thankful for the pleasant experience and would definitely recommend NAPA for all your auto needs!

Ma
Review №4

The staff are always very helpful and friendly

re
Review №5

Great service and gave me a discount!Also check out their super discount that they have on the 2nd Saturday of every month the best in the industry autozoneOr orileys cant touch! And parts are better imo

CA
Review №6

Call the store first before you go pickup online order. I ordered online, and went to the store 2 hrs later. They said they dont have a part. No email, call or anything. I wasted 40 mins.

Da
Review №7

The staff here has been very helpful. I know nothing about cars, but I havent felt they were taking advantage of me.

Ro
Review №8

Newly updated. Friendly staff and immediate service. I will be back.

Ba
Review №9

Great customer service

ro
Review №10

They suck ...I needed one tool to change my light bulb on my car and they locked the doors on me

Br
Review №11

Great, super helpful

H.
Review №12

They had the OEM part that works with the Chevrolet, Not the [ made in Taiwan].

Ta
Review №13

I walked in here late on Friday night for a fuel filter that I needed to install the following morning. This place is clean and well lit. The employees were all super helpful and I was in and out of there in less than 5 minutes. I will definitely be back in the future.

J.
Review №14

Friendly, knowledgeable & fast. thanks

Sc
Review №15

Quick stop for a tool, had it.

Sh
Review №16

Great place to get parts

Je
Review №17

If I could give less then 1 star I would. I bought 2 headlights for my car from this store and they sold me the wrong ones. Took them back and they would only return one of the headlights because the other box was open. Their customer service is horrible. They didnt say sorry or try to rectify the situation only offered The correct bulb. The correct bulb was $120 dollars. Found it online for $20 dollars. Its unfortunate because I only came to this store because Ive come here before and they were friendly and kind. Now, however I am met with indifferent attitudes and unfriendly service because I had an issue.

ki
Review №18

Great parts.

Gu
Review №19

Great service even though they didnt have what I needed. They went out of their way to help solve my problem and gave me directions on where to go for there supplies I needed.

Do
Review №20

Helped me out and got what I needed

As
Review №21

Good quality auto supply store

Da
Review №22

The people behind the counter could tell I just needed to buy 3-4 gallons of rotella, but one sat there for twenty minutes just talking to a guy about misc stuff not even looking up parts and the other was looking up some parts at least but neither would take a break not even the one who was just blabbing. I like napa but not now.

Ok
Review №23

I like this NAPA always friendly and have what you want. If they dont and it has to be ordered, theyll sure point you in the right direction to help you get a part fast.

Ri
Review №24

Napa is an auto parts store that has been around for a long time. They sell parts for all makes and models of American cars, and they can find you the correct part in just minutes. Every time I have gone there, they have always had the correct part and were always courteous and helpful. If you need car parts, Napa is a great place.

St
Review №25

They are very courteous and knowledgeable of their products for sale. They also have a military discount. I would highly recommend!

Cr
Review №26

Friendly service, thank you for the help.

In
Review №27

Slow service. Good luck getting noticed or greeted. They ignore you.

L.
Review №28

Knowledgeable friendly staff, made it easy to get what I needed and get my Jeep back on the road!

Me
Review №29

The staff is always so friendly and helpful. They seem to always be able to get the parts I need when no one else can.

er
Review №30

Knew exactly what I needed allowed me to use their tools to replace my part and got me back on the road fast

Wi
Review №31

They do have some specialty parts that I couldnt get from several other Auto parts stores

Ti
Review №32

Good place for your auto needs.

Ra
Review №33

They went out of their way to make my order a success i highly recommend them to everyone

ja
Review №34

The are speed very knowledgeable about what they make it a smooth sail when I call to get the right parts I need for work

Co
Review №35

Great, friendly, bilingual people that are willing to help in any way they can

De
Review №36

The staff here are very friendly & will answer any questions that u may have. Even if u dont know the exact part, theyll help find it for u in their system.

Da
Review №37

Friendly and very helpfull staff. I got just what I needed with no delay.

La
Review №38

Will research for you. So far above other auto supply stores.

Ni
Review №39

Great place they even go the extra mile to help you .

Ji
Review №40

Nice people and dont mind helping you

Ez
Review №41

Very friendly stuff, I love them all!! Helpful too!!

Tr
Review №42

Napa needs to be careful they are getting to be a little like AutoZone, Advanced and OReillys by not hiring knowledgeable staff.

Hu
Review №43

Got what I need for the Diesel truck thx again

Mi
Review №44

Best part store in town

Am
Review №45

Pretty what you expect at any auto parts place

Is
Review №46

Great service and very nice staff

Ch
Review №47

The employees here are always friendly, knowledgeable, and helpful.

Ri
Review №48

They always have what I need with a smile

Au
Review №49

Friendly people very helpful...

Mi
Review №50

Typical parts store. Save some time by looking it up on line and in store pickup

Ho
Review №51

A better variety and knowledgeable employees

J.
Review №52

Helpful staff clean building

Bo
Review №53

My mechanic uses them.

Ro
Review №54

What ever you need for your vehicle, these people will help

Ky
Review №55

Great parts

De
Review №56

Great deals on auto parts

Ja
Review №57

Awesome service

Ju
Review №58

Must be gloves (stop)

Ul
Review №59

TOP!

Pa
Review №60

They had what I needed when nobody else did

Ja
Review №61

They had the part I was looking for.

lu
Review №62

Great service

Jo
Review №63

Good parts store

Sa
Review №64

Very great workers!!!

Ja
Review №65

Nice people

Ch
Review №66

Very slow

br
Review №67

Got what I need

Je
Review №68

Over priced

Ch
Review №69

Expensive, no snacks, no line

Ma
Review №70

In and out with what I need it

Bi
Review №71

Have what I need when I need it!

Mi
Review №72

Good

Pa
Review №73

High

Vi
Review №74

Best most original auto parts

La
Review №75

Very good excellent. Serbicio

Da
Review №76

Staffing Professional

An
Review №77

☺☺☺☺☺☺☺

Information
17 Photos
77 Comments
4.4 Rating
  • Address:2801 W Reno Ave, Oklahoma City, OK 73107, United States
  • Site:https://napaonline.com/stores/ok/oklahoma-city/2801-w-reno-ave?cid=pl_yext_gpc_GenuinePartsCompany_24891
  • Phone:+1 405-415-6272
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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