This is my First LEXUS and has been my dream car for many years and I had the best salesman named Earle! The best car buying experience I have had and I have had many over the years! I have always wanted a Lexus and just love, love, love it! Earle let me test drive a few different ones and told me a lot about them he was very knowledgeable about his product he was selling. I am also in sales and by the end of the day Earle had me wanting to adopt him and bring him home with me! My husband said I spoke more about Earle then the car 😊. He was so sweet, honest, and you believed everything he said because at the end of the day you believed he was a man of his word which is very hard to find these days. When I came in to sign papers Earle was just as helpful. He came right over as soon as he saw me and helped me. I really appreciated that since the sale was already completed. I probably will always buy a Lexus from Eskridge Lexus since they had excellent representation with Earle!

Top notch services, with Stephanie A.I’ve had the great pleasure of dealing with her for over 15 years, beginning with her Customer Service at another Dealership, and upon switching Auto brands, to my surprise, she was at Eskridge Lexus of Oklahoma City . I was elated to have the continued experience, with Stephanie, for my vehicle services. Stephanie A. has been consistent, and, thoroughly, accommodating for all of my Auto experiences, since the day I encountered her, and I wouldn’t have it, any other way. I only hope Eskridge Lexus of Oklahoma City, recognizes this, and expresses such recognition, in some visible/tangible manner.👌🏾👍🏾J.T.

I was very pleased with the service I received from Art and the guys in the service department on the factory recall of the airbag in my 2002 SC430. They did a great job on replacement, the loaner vehicle and they even fill up the my tank with gas. I would highly recommend. Great Job!

My husband and I had a great experience at Eskridge Lexus. From the moment we were interested in buying our new car, sales representative, Nathan went above and beyond to accommodate. He constantly kept us updated and answered any questions we had in a timely manner. Also, the finance team and tech team treated us with top level professionalism, which I have not seen to this extent other than at Eskridge Lexus. We would definitely recommend Eskridge Lexus to anyone who is looking into purchasing a vehicle.

I came here to get my vehicle checked and it was a great experience. The quality of the work was exceptional. Brandon was really great at keeping me updated on the status of my car and answered any questions I had. Thank you so much!

Great service! Curtis went above and beyond to help me drive off in a new car, the color i wanted same day! Tim installed my car seat and made sure i knew everything i needed to know to keep my baby safe. Thank you so much!

My first Lexus purchase and it was THE most awesome experience. The customer service we received was phenomenal! Mario was very attentive from the moment we arrived and not only answered all of our questions but put us at ease. Comfortable atmosphere and friendly people! Definitely has our business!

Great experience and very informative thank you Nathan for your time

I took my ES350 in for a key fob issue and an oil change. This was the best experience I’ve ever had at a car dealership. I highly recommend taking your Lexus here for service. Brandon was awesome.

Eskridge has been servicing my vehicle since I returned to OK several years ago and I have found them to always be honest and fair. The work is high quality. I always work with Angello and he always treats me with respect and is very professional at all times. I highly recommend this dealer.

Angelo was the service advisor who worked with me .He provided timely update on the service status of my LS430 and did a professional job keeping me informed. Angelo continued to keep me thoroughly informed even though a part needed to complete the job required overnight shipping. To insure I had transportation, Angelo without hesitation arranged a courtesy car overnight. The following day text messages continued until service was done.

Im impressed with the technology available at Lexus and the things they were able to find. Explaining why it needed to be replaced etc. I plan on bringing my car back when ever it needs service. I respect the honesty the things this company provides and I believe ill be a Lexus customer for the rest of my life.

Eskridge Lexus of Oklahoma offers great customer service as well as incredible work. From the moment Chris answers the phone to Service Advisor Adam who kept us informed the entire way of the process, Eskridge had kind and knowledgeable people to handle the work done to my Mother’s RX. Appreciate all their communication & the awesome workmanship! Highly recommend this Body Shop!

Everything about my car buying experience was exceptional. Sam went out of his way to ensure that I was completely happy with my decision. I purchased from out of state, which could be complicated, but everything went smoothly. I love my car! I highly recommend Sewell Lexus!

Just bought a 2021 RX350.This is my second Lexus purchase working with Curtis Dorman.He is an experienced professional who makes buying a new car a pleasure.He delivered exactly what we agreed to, on time and without any issues.He came in on his day off to personally make sure we were completely satisfied.Well done.

I have been using Eskridge Body Shop for more than 20 years and they never disappoint. My cars always look as good as new and if I see something I dont think is fixed right that we will redo if necessary. I wouldrecommend these guys to anyone!

We have had a wonderful experience on purchasing our car. Navid, our salesperson was friendly, helpful and professional. Hes also answered questions and taken care of our concerns promptly after the purchase. We are truly grateful for his genuine care.

Our vehicle has been hit twice while parked and has required collision services twice. Both times we have received exceptional service. The price quotes have been spot on (it required minimum to no intervention with our insurance company on our part), the time quotes have been met or exceeded each time, and the end result has been great. You couldn’t tell it didn’t come straight off the selling floor.Thank y’all. (And hopefully we only see y’all for routine maintenance and car washes moving forward)

My husband and I experienced the absolute best customer service from Eskridge Lexus than we’ve ever had purchasing a vehicle thanks to our salesman Earle Twigg! I sent an inquiry regarding purchasing a Lexus and was so incredibly fortunate to have Earle respond. Over the course of a few weeks, Earle was able to locate what we were looking for and he stayed in contact with us the entire time. We were looking at several different vehicles, but we purchased from Eskridge Lexus because of our salesman! If you are considering a Lexus, please call and ask for Earle Twigg - you will leave with an amazing vehicle and a wonderful friend!!

Christian was amazing from beginning to end. He was very knowledgeable, professional, and thorough. He kept me informed along the way via text message, and let me know as soon as my vehicle was read for pick. I will continue using Lexus of Eskridge, and if you have the opportunity to experience Christian’s level of customer service and expertise I highly recommend. Thank you Christian!!

Buying was a breeze, Don reached out to me about a truck that had all my needs. I didn’t have to think twice about trusting Eskridge Lexus. All of my families cars are from their store. Thank you to everyone involved!

My recent service visit was very pleasant for my wife. The real time video of the initial inspection walk around and under the car was fantastic. Keep it up.The complimentary car wash could have been better but I do like my car clean.Thank you

I had a very pleasant experience at Eskridge Lexus. I was able to negotiate price ahead of time (also, the price you see on the website is the price you pay! Every other dealership I talked to tacked on $3000-4000 on top of the price to account for doc fees, etc.). I was in the dealership less than 45 minutes, and walked out with keys in my hand to a vehicle that was gassed and ready to go. Navid was amazing, and very thorough. Eskridge definitely earned a repeat customer here!

I always have a great experience at Eskridge Lexus. Everyone is very professional and polite. My service visits are seamless and the car loaner option is so helpful. Christian is my service tech and always goes above and beyond to make sure my car is in perfect shape. Always providing excellent customer service. I highly recommend Eskridge Lexus to everyone that owns or is considering the purchase of a Lexus.

I’ve had service done at this shop for the last 8-10 years. I always try to use Angelo as my service/contact person. He gives me good guidance, is not pushy (which I really can’t deal with!), is calm, and he explains the process of the maintenance.The dealership personnel seem to be well trained as they are pleasant and create a nice environment while waiting on my car.Since it is so hard to find a trustworthy mechanic, this business seems to be a good place for repairs and maintenance.Cheryl T Jackson

Omar was great to work with from start to finish. The most efficient experience for having a recall. I was worried because I live an hour away and this is the closest Lexus dealer, but they were efficient, the loaner car process was easy, and my car was done when promised. They sent me a video of an inspection of my mechanical components that weren’t part of the recall, and after I left I realized the tank on my car had been filled! What more can you ask?

Very attentive to our needs & what we were looking for. Nathan was very knowledgeable & very nice & pleasant to work with. Great car. Just what we needed & wanted.

Angello was fabulous to work with! Very professional and kind-natured, and the overview video of their recommendations was awesome. I could see exactly what they meant when needing new tires. I always appreciate the stellar service at Lexus. Including the coffee machine. :D Love the vanilla espresso. I’m kind of obsessed with it.

Adam Wolff along with everyone at Eskridge Collision is top notch! Exceptional work and superb customer service. Reasonable costs for repairs coupled with timely turn around on the work. I always know that my vehicle is in exceptional hands when I leave it with them. Everyone at Eskridge Collision goes out of there way to be honest and helpful with clients and make sure they are satisfied. 5 stars isn’t enough!

It was a great experience buying a car from eskridge Lexus. The staff was all friendly, knowledgeable, and courteous. I highly recommend this dealership!

Excellent service! Everyone I dealt with was friendly, efficient, and communicated everything thoroughly and clearly.I told my husband he should think about buying a Lexus for his next car so that he can use this service department.

I had a great experience at this dealership last week. Alan was very much helpful in answering my questions and following up with my phone calls. Other staff seemed professional and nice as well.

I recently had an altercation with a deer, damaging the front passenger panel, a/c condenser and radiator of my 2016 Lexus RX350. All told, $11k in damages. I had the vehicle taken to Lexus Collision Center with expectations it would be repaired by someone with Lexus experience using OEM parts. I couldnt have been more pleased. My car looks brand new and the communication with Jeremy and Chris was amazing. To top it off, repairs were done by the week following the accident. Highly recommend!!!

We always get wonderful service with Stephanie; she’s very easy to work with! We drive from Norman because we appreciate Eskridge!Ellen and Jim Lack

Recently purchased a new vehicle from Eskridge. Overall it was a positive experience. The only negative was when I met with the finance guy to finalize the transaction. It bothers me that no one told me that when it came time to actually write the check I would be asked, maybe even pressured, to purchase the extended warranty. The nice man wanted an additional $3000.00 to add some years to the factory warranty and to add protection on the tires. Whenever I feel pressured to purchase anything I automatically say no. Looking back, I wish I had been told that this was part of the deal and that maybe the extended warranty was well worth it. Alas, I did not have time to think it through so I refused.Other than that I am very pleased with the experience. Brian, the salesperson, was great and I would recommend him to anyone.

This was our second Lexus from Eskridge and sales professional, Curtis Dorman. They understand what we’re looking forward and help us find it. Every person we have worked with from paperwork to programming to service and maintenance has been professional and helpful. I’m sure that our third Lexus will come from Eskridge, as well.

Rick French at Eskridge Lexus (Lexus of Oklahoma City) does a fantastic job. While, unfortunately, you cannot trust many people in business now-a-days, you can definitely trust Rick. He always acts in the best interest of his customers, wanting to make sure they receive the highest quality service. We continue to buy Lexus vehicles so we can continue to work with Rick. We know he is always going to insure our vehicles are well maintained and keep in a safe condition. We can’t say enough about Rick, the quality of work he insures and his trustworthiness. We overwhelmingly recommend Rick!!

I have always been treated well by the Eskridge Lexus Service Center but the reason for the highest rating is my service advisor, Christian. He combines a high level of technical expertise with a passion for Lexus and his customers. I have complete confidence in his advice and appreciate his enthusiasm and good humor.When it is time to buy a new car for myself or family, Lexus will be my first stop. Eskridge Service and Christian are a major reason for my loyalty.

The overall experience was good but I didn’t like the fact that the service tech told me when I received a loaner that I couldn’t take it for a joy ride and it had a tracker in it. I don’t think he would say that to his Caucasian customers. I am an African American woman with dreads. He assumed that I wouldn’t take care of the car. Talked to me like I was a kid and I’m a 65 year old woman. I guarantee he don’t talk to 65 year old white women like that. It will be a long time before I go back to the dealer.

I drove 4 hours to trade my vehicle in on a car that I already knew that I wanted at this dealership. My salesman was nice and accommodating, so no complaints there. I received my title from the dealership the following week. I took it to the dmv, only to find out that the mileage was wrong on the title and that I had to overnight it back to the dealership for correction. I was told that it should only take a month to receive the corrected title. I called the Sanford and Edmond tag/title place, where my title was sent. The rude man told me that the title was sent to OK Tax Commission and that itd take 3 months before they scanned it in for correction. I called the OK tax and they have no knowledge of my title being sent there for correction. I STILL do not have my title. It will be 3 months and 5, yes FIVE, temporary tags later, August 28th! This is ridiculous, considering it wasnt my mistake. Ive never had to wait this long for a car title. This has made me wish I kept my original car. Not a good experience.

Very easy to contact, set an appointment, and bring your car there for service. However, if you got a key online and want them to program it, that’ll be $86 whether they can do it or not. Something’s wrong with your car, you want them to check, if it’s not broken, that’ll be $86.

Eskridge Lexus has serviced my car ever since I bought it new 18 years ago. Im still driving it because of the regular service and maintenance they do. I have had many vehicles in my lifetime but this Lexus has been the best. They do great service and are truthful with you about any repairs that need to be done. They let you know if it is something that needs immediate attention or if it can wait until next service time

Chris and Adam are the friendliest service people to deal with as well as very professional. They are always ready to do their very best to help with your problem and make you feel special! Wish I could give them both 10 stars!!

I’ve been driving a Lexus since I was 16 and have always gone to Eskridge. My service advisor that I’ve been going and will only go to is Stephanie Agee! She’s absolutely the best individual, advisor that I could ask for. I would highly recommend anyone that’s going to Lexus for service to ask for Stephanie! Trust my cars with her only! Thank you Stephanie!

My service experience at eskridge Lexus has been five star every visit Angelo has been instrumental in making my service experience excellent. For the first time in my car ownership I have complete trust in Angelo providing me with good information and options to keep my car in great shape.

My service experience at this dealership has always been top rate. The work is performed in a timely manner, and Omar, the service representative, is very thorough in explaining the work to be performed and the cost associated with it. The check-in process is efficient, and any loaner vehicles I have driven have always been clean. In fact, the seamless service experience offered by this dealership is one of the reasons that I am a repeat customer.

I just got my new Lexus serviced for the first time. Rick French took great care of me and my vehicle. He made sure I was comfortable while waiting and explained my warranty to me in great detail. He made sure to answer any questions I had and is just an overall kind ana friendly individual. Also when I got my car back, it was washed and vacuumed! I was very happy with my experience.

Knowledge and personable, Brandon was a great rep of the Lexus brand. This is my first luxury car, and I couldn’t be happier with the experience Eskridge offers. I highly recommend him and Eskridge Lexus.

Great customer service and hospitality!Art was professional and informative!Took great care of my RC-F!

I’ve been a customer of this dealership for four years now. I always get great customer service! I never have to worry about getting less than top notch work from the service department! Highly recommend this dealership!

Traveling for work and my car battery died… This Lexus location was able to get me in right away on a Saturday and it wasn’t a long wait. Ask for Rick for your service advisor, he was amazing!

Super easy to deal with dealership. All the employees are super friendly. Had car ready for me when I arrived Shannon my sales person was very low key not pushy. In fact I came back twice to test drive and was not pushed to buy at all. Free car washes and vacuum for life!!!!

First time coming to get my vehicle serviced at Lexus and it was a really great experience he kept me updated on my vehicle answered all my questionsHad the best Service advisor all thanks to “Greg”The service was amazing!!

Brian is very knowledgeable and helpful in helping us find the right vehicle for us. His ability to listen to us and connect us with the right purchase made the car buying experience seamless and pleasant.

I always have a great experience at Eskridge Lexus. The service is efficient, comprehensive, and complete in a timely manner. The people are friendly and informative and if you wait, the customer lounge is extremely comfortable.

Eskridge Lexus of OKC has been a great experience. No hassle salesmen is such a relief! I have encountered the friendliness folks at this location. I travel from Woodward, OK for service and it is totally worth it. Greg in the service department and his co workers go over and beyond to make your visit well worth the time.

Very happy with the trade-in/purchase process. Very knowledgeable Sales and Finance staff. Found me a great loan rate which allowed me to also get the Lexus rebate.

This is the 2nd car we’ve bought with Eskridge and we’ve had a great experience both times! Mario was our salesman me he was very helpful and nice. He helped us find the perfect RX. From Mario to Steve and Brownie (financial managers) to Tim our tech consultant, everyone was wondering and we’ll be using them for many more cars to come. Highly recommend!

Set up an appointment only to be told 45 minutes after I arrived that both the shop manager and service manager said Eskridge couldn’t touch the car until Lexus cleared them to do so. Then I was told I had to call Lexus to arrange for them to check the car. Called Lexus, only to be told some case manager will call me back “within the next day or so” to talk about the issue. Thank goodness the car just passed out of their extended warranty period and I can go to a competent organization to get the car serviced!

Thanks to Service Advisor Stephanie and the service team for providing excellent service and making me feel at home while waiting.

This is my second Lexus and 3rd vehicle I’ve purchased from Eskridge. The customer service is excellent. Everyone always goes above and beyond to explain everything. The waiting area is comfortable too.

5 Stars! Excellent service and product. The video of my service visit was very helpful and appreciated. Service advisors are friendly and accommodating. No hassle loaner car and free wash is definitely A+.

When we first walked into the showroom, we were greeted with a warm welcome and a beautiful smile by the young lady behind the counter. Brian, the sales consultant, was easy to work with. He wasn’t pushy or overly aggressive throughout the process. He was patient to show us the different trim lines and packages. They did not have the color and the packages that I wanted, but as soon as the vehicle arrived from the factory, Brian was quick to inform me. Brownie Brimage, the sales manager, was also very friendly and accommodating. For some unknown reason, the warranty I purchased was populated with the wrong name (not mine), wrong telephone number and email address. When I brought it to his attention the next day, he was quick to rectify it. Overall it was a pleasant and easy experience. Very friendly people.

Weve been customers of Eskridge Lexus for 30 years. Theyve never once let us down. Thats why weve bought over 20 cars from them.

They were courteous, and they got my car in and ready in a minimal amount of time. They always do a wonderful job of keeping me informed about my vehicle. I appreciate how well Eskridge cares for the cars and their customers!

My experience like always is excellent and transparent. Thanks to Stephanie and my repair team

Excellent experience. Mario, Brownie and Jude are top notch. Highly recommended.

I have been a customer of Eskridge Lexus for over 14 years. From sales to service, they are truly top notch. My most recent experience involved replacing a recalled airbag in my SUV. Greg in the service department was fantastic. He kept me updated on things via text and was more than patient when my schedule presented challenges to picking up my vehicle when the work was complete. The best part about Eskridge is that when you call them a human being answers the phone. Yes, a real human! Every time! It’s amazing! I recommend you give them a call just to experience it. And take a look at their inventory while you’re at it.

My experiences with the Eskridge service department have always been exemplary and completely transparent. I know there won’t be any unpleasant surprises when I pay the bill.I have had the pleasure of dealing with Omar twice now. He’s always friendly, knowledgeable, and accommodating.The environment in the waiting area is also very inviting. Great coffee, and comfortable chairs.I look forward to working with this group again in the future.

I was really impressed with my service received at Eskridge Lexus in OKC. First of all, Omar was really nice and helped me through the check in process and explained everything thoroughly. Then they gave me a loaner car, and didn’t need me to refill the gas when I returned it. The most amazing thing is they sent me a link during my waiting time. The link was a video that showed my car and what they are doing now, and gave me a detailed video report of what’s going on with my car. It gave me confidence to know my car is well taken care of. When I went back to pick up my car, they did a car wash for me and even filled up my gas tank. Seriously, what better service can I get? Absolutely recommend Eskridge Lexus with their 6 star service. 👍

A great experience:) The process of buying a car was made easy with a great crew!! Thanks Nathan for all your help.

My first negative review in years! First of all, I think this is a quality Lexus sales dealership and also with maintenance services after the sale. I bought a nice Lexus RX for my octogenarian mother. My salesperson, Earl Twigg, was simply sensational. BUT eskridge Lexus made a clerical/admin omission on our title paperwork and NEVER transferred the title in her name nor filed the application. This resulted in penalties with the OKLA state agency when my mother attempted to register her car. Eskridge refused to accept culpability all the way up to the front office (the GM was out of town, so to be fair, I’ll give him/her a chance to right the wrong next week). Understanding that this is the only “Lexus dealer” in OKC, there are few choices unless one travels to Lexus of Tulsa (I’ve had no dealings with them though) or Sewell Lexus in Dallas (which from my experience is a superior dealership - competitive prices and GREAT service). I should’ve bought my mom’s car there but since she lives in OKC, I made the poor assumption that service after the cash sale would be better near her home. I was WRONG! If you’re planning to buy a Lexus, you’ll probably be ok buying here - the reviews testify to that. But never again for me! There are far superior options…and nearby!

The Lexus Team did a great, fast service for me, including washing at no extra charge. In addition, they went the extra mile in finding my son’s AirPods that had fallen behind the back seat...we were so grateful! I will continue to have all my services done at this location.Thanks,Blake

I was very happy with service! Didn’t take long and they were very friendly and helpful.

My service manager, Christian, did an outstanding job. My car had an extended warranty issue and Christian went the extra mile to make sure the warranty was honored. He kept me informed at all times on the status and made sure the job was complete. Excellent work and very customer centric.

Service was so quick and easy! Everyone was so helpful! Thanks Eskridge!! You’re the absolute best!

I loved the service and results of my visit to Eskridge Lexus. Angello was expecting me so he was quick and thorough. I even met the master technician who did the work! It was like getting a new car!

For the last 11 years, since our Lexus ES350 purchase, we have chosen to get most of our routine and specialty service where we purchased our car, there at Eskridge Lexus. Our service manager from the beginning has been Rick French. Rick has provided efficient and personal care and expertise to our family without exception. We only recently discovered that Rick soon will be retiring and leaving Eskridge Lexus. We will miss him so much, and are certain that we speak for so many other Eskridge loyal customers, in saying that he will be missed profoundly. We have counted on Rick to deliver the highest quality service for more than a decade, and he has delivered. We wish him well, and hope that Eskridge will find worthy successors, to continue to provide the highest quality service, we have grown accustomed to for so long.

Very outstanding service. Very knowledgeable and courteous. Greg actually told me what was included in my service.

Greg was extremely timely and knowledgeable of the information asked of him. Very informative of the processes.

Stephanie was great service assistant. She helped me get to Dr appt planned post appt promptly by monitoring my auto service timeframe.

I came in for service due to low tire pressure. I was immediately scheduled an appointment to get it looked at and was even offered a car wash. I loved that they planned on making time for a wash even thought I was essentially a walk in client (I usually have appointments scheduled for service unless its a tire problem). My issue was fixed in a timely manner, which I also greatly appreciated. Christian has assisted me multiple times over the years; he always has a good attitude and is pleasant to work with!

Very nice personnel and facilities. Service could have been a little faster for an oil change, but overall a good job by all involved. I will return and look to make my next purchase next year.

My Lexus had minor damage to rear bumper. Jerry handled the repair and it was fixed expeditiously and perfectly. Could not be more pleased.

They took great care of me for a repair that was definitely needed. A gentleman named Christian had me all set up. He and the other staff made sure I was very comfortable in a loaner of my choice and made sure I had no extra headaches to worry about, including a pike pass, plenty of gas, and flexible return times. They got my car back to me quickly, and even took the time to vacuum and wash it before I got there. Everyone was friendly and knowledgeable. Their service pretty much guaranteed I will always be a Lexus customer. Much appreciated guys.

Had such a great experience at Eskridge Lexus today! They were able to get me in in a very short notice and get my oil change, repairs, and a wash all in by the end of the day. They sent me a video of their findings which I thought was awesome, and it allowed me to really understand what needed to be taken care of. Greg was my rep and was very personable, kind, and communicated with me through the whole process. A+ Service thank you guys!!!

I truly appreciate the service department at Eskridge Lexus. Being coming here for years. Can be pricey, but the customer service and quality of work is worth it. Service technician, Rick, was super friendly. He went over in detail what my car is due for, and what could wait. Went joy riding for the day in a new RX. My car is now running smoothly and looking like a brand new after the wash/detail the techs in the back did. Thank you.

Adam was extremely informative and helpful during the entire process. The work looks excellent and I am very happy with the whole experience.

Excellent service! Always very helpful if I have any questions. I love that I get free car washes since I purchased my beautiful Lexus from Eskridge Lexus.

I just purchased a 2019 ES350 Lexus 7/24/21 and I stopped by this dealership to asked for assistance with operating my car and they totally treated me as if my needs were not important after they discovered my car was not purchased from them. The tech guy that could have answered my 1 question kept shining and dusting without even acknowledging I was present. HORRIBLE CUSTOMER SERVICE!!!

Omar is outstanding to work with. He got me a loaner vehicle and kept me updated on all repairs. He always takes care of myself and my wife when we need help.

Our experience was wonderful at Eskridge. Navid is a great salesperson - very knowledgeable, accommodating and all around joyful person. The used vehicle we purchased is good quality and they made sure all necessary maintenance items were done prior to handing the vehicle over. Plus this dealership has NO DOC FEES! We plan to do business with them again in the future.

They advised me which services Lexus recommends so I could decide according to my budget. I prefer Lexus service and parts.

Service Technician (Christian) was courteous and professional in his interaction with this customer. He explained everything that was done to the car, as well as recommendations to correct deficiencies found during the service.

Service has always been good with Eskridge. They got me in quickly because my battery was going out so appreciate that. Turns out the battery was bad and the 3 yr full replacement warranty had expired 10 days ago. I was disappointed they couldn’t give me a break being so close to the date but they were firm. Having said that, they did give me the prorated discount of 50% so that helped absolve some of the sting. Omar was very helpful throughout the process and rushed things along so I could get back to work in time to join a meeting I had scheduled.

Rick was very helpful and very Accommodating customer service is always very outstanding!! This is my 4 th Lexus and this is always the best customer service I receive. This is what makes me come back.

I am new to Eskridge Lexus of Oklahoma and I couldnt be more pleased w/the customer care. Christian in service was thorough & attentive w/my scheduled maintenance needs & made sure I had a courtesy car ready to go when I got there! Top Notch in my book!!

UPDATE:We decided to go back and received great customer service from Earle! Every body involved in the process did a great job and made it a quick and easy transaction. The pre-owned manager Robert took time out during a busy time and made sure that my buddy was well taken care of. Doug, the GM, even came in and greeted us. Steve in finance is super helpful and upfront about everything, so there’s no guessing game in the process. The initial negative experience was definitely overshadowed by this experience.——————————————————A close friend has been working hard to get a car he really liked and wanted. So I take him to this dealership with the expectation of him driving off in the vehicle he spent countless hours researching and finally finding the color he wanted.I thought it was weird that no one came to greet us at the door like any other dealership, even after making direct eye contact with us. Which I didn’t think too much of at first. Maybe our appearance just gave off the “tire kicker” vibe. Maybe we didn’t look wealthy enough or whatever it is.However, we were looking at a 2017 certified pre-owned vehicle. So when I point out that there are a bunch of scratches on the vehicle, the salesman, proceeded to gripe, “it’s a used car, if you want something without scratches you can always get a new one”. I also made a small joke to my friend about how the previous owners must have loved going through the carwash, referring to the circular scratches that was literally all over the vehicle. Of course Sonny comes with a similar remark. It was at this point I really became aggravated.Never mind the fact that Sonny just couldn’t be bothered. He didn’t seem to interested in working a deal, he was just asking half hearted questions that seemed to have the intentions of proving that we weren’t serious inquirers. At least he allowed us to test drive the vehicle, but not before rushing us to hurry up because they are about to close at 7pm on a Monday.In all my years of life, I’ve never heard any salesman focus on closing when a potential deal was in their face. That, for me, was an indication that Sonny didn’t think we were serious.My friend was especially excited about this vehicle, and I for him. He had every intention of getting that thing tonight. It’s nearly an hour later and I’m still annoyed by the “customer service” that he received.But, it’s okay. We’re just some dumb young kids wanting to drive “fancy” cars apparently.I just hope that it was a bad night for Sonny and not what I initially believe it to be.

Christian is truly the best service advisor Eskridge has. He takes a great deal of time talking to us about our cars and cares about our families as well. He’s thoughtful and goes out of his way to provide the best service possible. One of the reasons I continue to buy from Eskridge is Christian and the service department as well as Curtis in sales. Thank you Cynthia Janssen

Mr. Angelo was very pleasant and respectful. He was spot on as to the time of completion. He made everything simple for me. I just loved his entire mannerism. Thank you for making this old lady feel blessed!