Did a amazing job on financing. Got the best deal in town! Definitely will do business again. Highly recommended. Honest guys here!
Just bought a car from them. Salesman was super helpful and friendly, however they said using a in house loan would increase the price of the vehicle so we had a outside loan through a credit union, all seemed fine but upon reading the paperwork they still increased the price by 3000$ since it wasnt a cash deal(which is ridiculous since they get paid immediately regardless and have 0 risk)and said I needed a extended warranty to get the loan. Reviewing it further it states its not necessary to acquire a loan so theres a extra 3k that wasnt necessary. Watch what they tell you and read the contracts carefully. Ill be contacting my lender and canceling the extended warranty. If it wasnt for the price hikes they wouldve gotten 5 stars
Got into a vehicle with 500 down as advertised. Great guys. Took a little longer but the got the deal done with amazing financing. Thanks again!
Very nice place right off the back I was greeted by a kind man named Ozzie and he helped me buy a 2017 charger. Definitely recommend to anyone looking for a nice place with friendly customer service
I had been looking for a Camaro for about two months with no luck. Then I found Southwest Car Sales online. They had one that was in my budget and looked really good. But it was in a whole other state from me. So I had no clue what if was like up close. When I called about it Sebastian answered and was very honest about any and all questions I had on it. I even sent a mechanic to check it out and he confirmed it was exactly as they had described. Ozzie the owner was top notch also. They didnt try to pressure me into buying the car. These guys didnt have to be honest but they were. Thats very rare in the used car industry these days. If you are in need of a good used car at a reasonable price then you should check these guys out. You wont be disappointed. Thanks again Southwest Auto Sales!!! You guys are amazing!!!
Absolutely DO NOT buy a car from this place. It has been the worst experience ever! I’m still dealing with it. I would recommend buying a car from carmax, caravana, private owner, auction, junkyard, anywhere but southwest car sales. There horrible, horrible and fraudulent people.
I bought a car from Southwest Car Sales last October. I put a down payment on the car after the salesman told me he would let both of his daughters drive this car. I traveled from Texas to pick up the car and everything seemed well enough. The car drove well, but there were a few extra cracks in the interior dashboard and the rear passenger door handle came off when I opened it. They took $50 off the price for these malfunctions. The salesman quickly went through the paperwork and told me a warrantee wouldnt be worth it and sent me on my way, saying the title would be mailed to me.A week later the car broke down on me in the middle of the road and would not accelerate. This continued to happen and when I took the car into multiple shops they all told me the car would need over $9k of work done to drive safe. One car mechanic showed me the Carfax history of the car and the odometer had been reset from 104k miles to 70k miles (odometer tampering - which is illegal). I called to return the car and the salesman told me that it was non-returnable because I did not buy the warrantee (which he talked me out of originally). I told him about the tampered odometer which he replied You cannot prove that, and when told about all the problems the car had he said to take it to a cheaper mechanic.When the title arrived it was not titled in my name and I had to pay taxes on the title which I could not get for months because the car would not pass inspection without thousands of dollars of work to be done on it. I paid $3k more and had the car pass inspection and titled only to sell it for a few thousand to CarMax. Talk about a lemon! I lost out on $8k. Anything that could have been pulled over my eyes, was pulled over. I am sorely disappointed in the ethics of this facility. I will never buy a car from this shop again, let alone another car sales shop. Stick to dealerships folks :(
Great selection nice vehicles and great customer service!!
I called to inquire about a vehicle they had listed and what the process would be in order to get that vehicle. The guy informed me that I needed to go to their website and fill out an application. I then called them back to ask some more questions and got an automated system telling me to call back later. I just assumed they were on lunch or busy, so I waited to call them back. I then called them back a couple of times an hour later and got the same automated message. Out of curiosity I used a different phone to call from so it would be a different phone number calling on their end. Magically, they picked right up! To then hang up on me when I started inquiring about the same car and when they realized I was the same person. This place is sketchy and does some underhanded stuff. I would NEVER recommend it to anyone.
Contacted them prior to driving from out of town to see a specific car. It was nowhere to be found. Salesman could not find it and said it must be down the block at their other lot. We drive down there and the guy at that location was clueless, not necessarily his fault, but not overly friendly or helpful either which is his fault. We go back to the first location, mostly to give one last opportunity because they were busy. Met a guy who was more helpful, Sebastian, he checked and said the car was at the body shop. Said he could get it here in 2 hours but I made arrangements to come see it the next day around noon to give plenty of time. Upon arrival the next day at 12:40 Sebastian was busy but saw me and I could tell he didn’t want to acknowledge my presence. Another salesman came up and said the same story from the day before, must be at the other location. Then must be at the Body shop until probably Monday. He didn’t really know.I had emailed and let them know I was coming 4 days in advance. Not pleased with the run around. Would not recommend to people from out of town at the very least.
Bought a car and worked with Drew. He was very straight forward and helpful. Treated me and my family very well. Thanks to the staff. Ozzie made the experience great. I will buy at a southwest car sales again.
I guess I just had a bad experience here trying to help Girlfriend Brother to find a used car. The person working here did not seem to eager or knowledgeable about the vehicles that they had here
No pressure, were very patient and polite. didnt feel like I was trying to be up sold. Great experience, overall
Very good service. Sebastian was awesome and Drew is the man. That guy makes miracles happen. I highly recommend anyone to go see these guys
Absolutely the BEST PLACE TO BUY A CAR! My man Drew got me approved by all means!! I went looking for Dodge Journey they had listed for 18k but Drew got me a even better deal on a Durango RT 38k Miles for a EVEN BETTER PRICE!!! 1000% Recommend this place to ANYONE wanting good and honest business!
Best people I have worked w so far. Amid and Alex took great care of me and made sure I got exactly want I wanted for the best price around!! Highly recommend.
They sold the car I wanted 2 days ago but they answered me on the mesenger that they still have it, and I drove for an hour longer to look at the car, they said they sold it 2 days ago. disappointed
Very disappointed. Tried to buy a car there last weekend. Poor customer service. Was told about an extra 2500 dollar fee while trying to sign paperwork. All they could tell me its written thst way on the website. Never even looked at the website to find the car was told the price of the car by the salesman, he never mentioned the extra fee.
Awesome customer service!! Great selection of late model Cars and Trucks! Give Ozzie a call!!
A salesperson we have Tristan was a real good guy .They were fast convenient and the nicest people for a car lot that Ive been to in years.Thanks for the new car we will be back.We bought a 2013 Chrysler 300.😍😍😍😍
This place really help me out they when out of their way to get me financing where everyone else said no. They also fix my car and put me in loaner. Will be recommending everyone.
Bad businesse,Bad Vehicles, Bad FolksSave your money go to Kia Or A Actual Dealership.!!They try to intimidate and harass you be careful.
Friendliest, most helpful car lot Ive been to. They went above and beyond to make sure we were happy with our purchase. 10/10 would recommend.
Great people, they do an amazing job getting people into nice vehicles that nobody else can! If you have bad credit and a little money down or a trade these guys will make magic happen! They do a great job when it comes to inventory selection there is something for any customer! I couldnt be happier with the suburban I purchased for my wife from them!
Very friendly! Great deal!
My daughter fell in love with a car at this dealership. Overall this place is a good place to deal with. They tell you everything about the vehicles. A lot of knowledge about the cars and talk you through the process. I will for sure look into this place again for future auto purchases. Thanks guys.
Tried for 3 days to buy a vehicle from them. It was in the shop and they were going to call me as soon as they got it back. Called back 3rd day to be told they sold it. No phone call, text, etc. I see why they have a 2.5 review history.
Very poor at explaining in detail.. place looked sketchy as well as the workers. Keep asking to make a copy of social security card!!!! I DONT TRUST THEM!!!
These guys are the best. This is what a car buying experience should be. Great cars, reasonable price, and a willingness to make all the little things right. I wont buy a car from anyone else. Thanks guys!
Fantastic 😂
After a bad experience at another dealership I went here on a whim and I was so glad I did. Told them what I wanted and what I wanted to pay. Got the perfect car with a bonus warranty for the payment I asked for. It wasn’t a fancy dealership but the service and vehicles were way better then you would get there. Super great guys, dealt with Richard who was amazing. Seriously don’t second guess it just go and you won’t be disappointed. Really I never review anything but this was the best experience I have ever had buying a car.
Tried to contact about a car no reply still has it listed all over the web drive 20 mins to see they sold it and didnt update anything aweful.
Very poor management and overall bad place to buy a car. Dealership offers vehicles in poor conditions at high prices and not sure if owner or the guy in charge in the back is very rude and quick to insult customers. Overall very bad experience and do not recommend.
I would not recommend this car lot to any of my friends or family members due to the fact I bought a 2013 Cadillac from them the front wheel is broken badly it refused to fix it the battery was in any good at all I had to replace it with my own money and alternator is bad as well theres something wrong with the car overheats I would highly recommend hiring yourself a personal mechanic if you buy anything from this car lot or have a mechanic look over the car before you buy it
Great pace to buy your next car.. Roxie an Ozzie are the best at getting what you are looking for in a vehicle...Go talk to Stormy at anytime..
Great place
Absolute scammers stay away. There are a million other dealerships that don’t do fraudulent behavior
Sooo not only was it a sketchy building the car that was recommended to me had a trunk that wouldnt close and a battery that was dead so we couldnt even start it. I had to wait outside in the cold till the salesman went to check another lot for a different car I was looking for only to be told it was being driven by the owners kid currently. And no this is not made up
The man we spoke with was very sweet but another guy sat back and said very short things to us and I was not impressed. If someone has 500 down and you get told that theres no way you can get a car with that you need real money down yet we bring in over 2 grand a month...Im not impressed. They want 1200 down 😂 so off to get a car with someone that will work with us. Im sorry yall missed out on some loyal people just because our credit isnt perfect. And to the gentleman that did talk to us and try. Thank you, Drew, Im sorry you work there. You are awseome
This was the best car buying experience. The finance guy got our loan approved with 0 down and a good interest rate. We are very happy with our new suburban.
GREAT TEAM, THEY KNOW HOW TO TREAT PEOPLE AND MAKE THEM FEEL LIKE HOME. I DROVE WITH MY NEW TRUCK IN LESS THEN AN HOUR.
GREAT DEALER! NOT PUSHY, NICE PEOPLE SELLING CARS.IM GOING TO RECOMMEND EVERYONE I KNOW.
Great dealership, very friendly, and easy to work with. I purchased a 2015 chevy crew cab truck, and my experience was awesome! I would recommend anyone and everyone who has had trouble getting financed at a big dealership, to go visit Southwest Car Sales. Thank you guys for all of your help!
If you have absolutely no credit, this maybe the way to go. I had them run my credit and got approved, shortly I was told the car had been sold yet it wasnt. They wasted my precious time, all they had to tell me was that they would prefer to finance the car themselves and make more of a profit on it than use outside lenders, simple! Please go to a real dealership, do not waste your time!
Excellent people! Cant beat the prices they have, super friendly and willing to work hard to make it happen. Thank you all at Southwest Car Sales you are the best!!!!
The best. They want to sale the cars best experience with car buying yet.
WOW AMAZING SERVICE, THIS GUYS ARE THE NICEST DEALERSHIP I BEEN TOO, IM ALREADY THINKING ON MY SECOND PURCHASE LOL.
My wife was looking for a Nissan Juke. She contacted the dealer 4 days before going to the lot and told them she wanted the car but would have the funds 4 days later showed up to test drive the vehicle and a lady that was sitting down started yelling at her saying her daughter was there to try and find financing. The sales people made her feel confortable after the lady done threw things in the dealership. Not sure what my wife done wrong but she was very upset with her because her daughter only wanted that car but wife done gave cash money for car. They apologized many many times and we told them it’s not their fault a grown person couldn’t act their age!!! But over all my experience was one of the best I’ve had in a dealership. Ten stars on my end!!!!!
Horrible customer service. Tried to buy a car from them with financing from my bank. Wouldnt return emails or texts and 3 different people gave me 3 different descriptions of the condition of the car I was interested in. They seemed to be bothered by my questions and I was even told just to come look at it. I explained more than once that I was almost 2 hours away. I finally gave up and told them forget it!
Very professional extremely helpful compassionate and willing to go at the way to make customers feel comfortable with the decisions of vehicles if they would like to purchase
AMAZING SERVICE, THANK YOU GUYS IM GLAD I CAME IN
Horrible communication from them. They say one thing then do another when you finally do talk to them.
This is the best place to buy a car in oklahoma city. I was turn down at a bunch of places and these guys got me approved with only 300 dollars and they even bought my insurance.
Best Used car lot i Have ever dealt with.Check them out you will be happy you did.
Test drove a Honda here for my wife. Wasn’t what we ended up buying, but salespeople were nice and informed
These people are super nice and very helpful. They sell nice cars. They will work hard to get you financed.
AWESOME COSTUMER SERVICEFIVE STARS FOR SHURE :)
Customer service is terrible, said I couldn’t test drive the car until I bought it and took them 30 minutes just to come outside and help me
Nice.
I told them I wanted to buy a car by the end of the week and they made no effort to try for it to be back on the lot. Rented it out and I had to call multiple times to see if the car was there. Im about to call the deal off and look somewhere else
I would recommend that you come here they are really nice and they keep there word and they will help you out so if you need a vehicle this is the place to be
Great Family owened Company. Showed up in a cab and drove off the lot in just 2 hours. With e
Ozzy and his wife are the nicest people to do business with.. I highly recommend them.
Their staff was amazing they even bought out dinner. I bought a 2013 chevy tahoe ltz and it was price by far the lowest I look every where thank you guys.
I, too, would post zero stars if possible. The fact that they have to leave their own reviews here and on their facebook should tell plenty. Easy enough to verify all of the listed Rugerri own/work there. Fraudulently show lower miles online than reality. Lie outright about contacting customers when confronted and ignore the request for proof theyve done what theyve said. Had Roxi step up and address Oceils mistakes, only to tell me to call the owner. Try to do that only to be told I wasnt worth their time and hung up on when I refused to give this dishonest dealer my phone number. Why on earth should that be required in any customer service business when I was asked BY THEM to call. unless its for someone there to do stupid things with...no thanks!
Amazing place great service they have the prices and will get you in and out fast
Very nice people who work here family oriented
This place really took care of us. I drove of in a 2012 chevy tahoe ltz with 0 down and got 350 payment. They even paid my ttl. I will reffer every one I know.
Hassle free. I went in looking for someone to help me finnce a car. I didnt want a buy a car with problems. There cars are in realy good shape. Picked out my car. Very nice 12 rogue. Kept up great with nice tires. They got me in and out with approvl financing. Great people. I definitely would recommend buying a car here!
Great place with the best prices I bought a 2013 Tahoe ltz with 0 down and 350 payment woww great service ask for Amin he approves every body
I bought a car here and it was the best price and service I have ever received they even gave out amazing food and was a blast
Amazing people! so many cars under 10,000 i couldnt help myself.
Called a day before I came in but once I went up there, service was horrible. They took a long while to come outside and when one of the guys came out, I said hi and he walked right past me to greet a couple that had just got there AFTER I did. Another guy came out but wasnt given much info. Tried asking about other cars but the young man didnt seem interested in me and walked away.
Ozzie helped me get approved on a vehicle i really wanted. If you want a great deal come to Southwest
This place is starting to become a hassle for me, my car broke down to days after I got it, said my car would be in the shop a few days now its been in there over a week, when I call to talk to boss man, he cant answer the phone inside the store, neither can his employees..... And he wont answer his cell phone. This has been a continuous act for a few days. Extremely dissatisfied.
Ozzy sold me a bad SUV and lied it was good and the wife too lied to me too about it.I will not recommend this place.
I saw an ad for a Mazda MAZDA3 said it had an Automatic Transmission, looked at the picture saw a Manual Transmission. These people dont know cars. They are just liars
Ozzy is amazing ! he will work with you if you are having finacial problems
Very good people.
Excellent customer service
Awesome dealership.
Reasonable prices
Save your day.
Great staff, very helpful!!
Buy here pay here 4k down
Amazing people!!!
Vehicles are to crowded
Good
Very kind
Very good service we were treated the best by mr. Ozzie also helped us and not to mention sebastian ortiz, very good vendor, thanks for everything .....
Good service, any question just say they answer you ....
Good prices and good deal
VERY GOOD PEOPLE AND VERY AMAZINGI RECOMMEND THEM WHAT THEY VISIT.ASK FOR SEBASTIAN
My wife bought a 2016 dodge and right now she is super happy. Keep up the kindness !!!
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