Had the washing machine part I needed in stock and available for immediate pick up. Glad to support a local business that provides advice and resources for appliance repair.

I will never order online ever again. Went into the store and left with the part I needed, and some good advice, in less than two minutes. Thank you. Also 15 bucks cheeper then internet.

Great people here,, stop in they are very help full and always willing to help

Great friendly shop that had part for my fridge. Saved me waiting 2-3 days shipping time and my food too. Highly recommend!

Always have what I need and a good price .Great service and very helpful to whatever your need is.

Great customer service and helpful staff.

Price gouging at its best! First, called 4 times with no pick up. Drive to the store only to have a grumpy man that seems he wants no one in the store. Ask for the product in need and immediately states Im not sure if we have that. Show him a picture and the part is right behind him on the wall. Now the best part. This product online, top of the line $11 - $12. Looks on his computer and spits out $24.50. Told him at most this product is half that price, no response. Tell me why small businesses are failing again.

Called and asked for a part that is out of stock everywhere. Guy said he didnt have it but he might have a subcomponent if I could narrow it down. So I did, and he did. Best part is the part cost 50% more online then what he charged me.

He’s got what you need and if he doesn’t he can get it for you!He made sure I had the right igniter for my range.As far as reviews about price gouging, not sure where they are coming from. This shop had equal or better prices than online and usually he has it in stock with no wait.

Excellent place with excellent service. Had exactly what I was looking for very reasonable price. Highly recommend.

These guys have everything which has saved me time and money. Fast easy service and if you have the part number they can tell you over the phone before you go there. I have fixed so may items that if i called the service company it would have cost me $$$$ big time. Instead I repair it myself with the help of these guys who always having what i need

Appliance Parts America offers superior customer service. They are knowledgeable and priced competitively. When it comes to parts, if they do not have your hard-to-find item in their extensive inventory, they can locate what you need quickly and make you look like a hero. Wherever these guys are located, it’s worth the trip.

When it comes to parts I definitely do not recommend this person. I bought a part over the phone that was defective so I tried returning it because there was no mention of a no return policy on the phone. They then said I could not return the part and I was left stuck with a non usable part and $200 down the drain. Aside from that, after doing more shopping around their prices were way too high.

Great service on the phone and held part that I needed while I had a family member drive there. By the way CHEAPER THAN THE INTERNET. I am so glad I was recommended to to them.

Double the price but he had it stock. The price to pay for convenience

Appliance Parts America was able to get me the heating parts for my furnace and other elements inmy home heating. Im trying to get ready for the winter and they really knew their stuff. It was really easy and the prices were better than anywhere online

They had the air conditioning parts I needed and it was a really good price! The staff was really super helpful and even gave me the name of a reliable company I could use to install the parts. I will be going back

The Best !!!!! I have been using this place for along time now. The guys there are super knowledgeable and friendly as well. they do not make you fell like an idiot homeowner when you go in there. GREAT PLACE HIGHLY RECOMMENDED !!

Sal need classes in customer service... all I had was a few questions you couldnt be bothered to answer -

Excellent service and staff. My dad ordered heating devices for his fridge. Parts came on time, with awesome price and good quality. Very happy we came to this service shop. Thank You

Found this place by accident. He has parts in stock for my 25 year old machine. Picked up the parts, fixed the machine, and wife is happy. What more could I ask for?Prices were good. Will buy again!

Good place to order appliance parts from. Just make sure they confirm the exact date of when they will deliver and you should be good.Got my washing machine part 1 day later. Thats because it is an odd part that no everyone carried. I would definitely order from this place again.

Based on previous comments, Ive called after doing my homework with my appliance model and part numbers for the parts I needed. Called on the phone, guy was very informative and quoted very competitive prices. Unfortunately, the one part I needed wasnt in stock and I had to over-pay somewhere else since I couldnt afford to wait for it.will defiantly consider this place when I need parts in the future.

Go no further. Had everything I needed and even walked me through replacement. Wife wanted to by new washer and dryer. $2800!? Saved me a small fortune for a $25 part. God Bless!!

These guys were great. I searched high and low (by phone) for a pulley for my washing machine motor. Everyone else told me I needed to buy the entire motor in order to get the $9 pulley. Not only did they have the pulley separately, but they allowed me to pay for it over the phone and left it outside for me, due to the fact that I wouldnt be able to get there before they closed for the day.Thanks guys.

I had a really good time talking to Sal and the rest of the employees at Appliance Parts America. What a great place for everything you could possibly ever need

We needed a part for one of our offices... They had it and was able to pick it up same day. Convenient location great service. Thank you guys.

They had the part and it was a good price. I really miss places like this. If I had ordered these parts over the internet, the shipping cost would have by far exceeded the cost of the parts.

Best parts dealer around! Always get the right part. Excellent service with many years of experience.

Contacted them before by phone about a replacement part for my dishwasher, the person who picked up my call was very rude, did not have the part in-house and with utmost impatience started asking for my information to order the part, How are you going to pay for this?, and when I did not give him the information he promptly hangup on me. Couple of years from my first experience, I made the mistake of calling them to see about another universal appliance part before I take the trip to the store, I told the gentleman who picked up my call what it is but to my luck I could not recall the model number, he started educating me how important this is and how you have to give me information to give you information, I recalled the voice then. I pulled the model number and called him back, he searched for the item number and told me keep this number so that we do not look it up again and read out some digits! And same as my previous experience, with the same rudeness and impatience, he started asking my information to order the part and have it ready for pick-up in a day or two, I told him thank you but ... and he hangup the phone (again). Apparently the person answering the phone has the wrong attitude. I did purchased couple of items from the store directly and did not experience the terrible treatment. They need to learn how to win a customer.

I have to say, we still have good people in America, I needed a $8.00 part for my washing machine, It was a saturday afternoon and my wife had tons of laundry to do. I called all around and this was the only place I found. I was 30 minutes away and they were 30 minutes from closing time. I raced there but got stuck on a little traffic 2 blocks away from the place and didnt have the number to call. Well I drove there anyway already expecting the store to be closed and when I got there, the store was closed but the owner left the part I needed taped to the door with a note that was Ok to make the payment over the phone on monday morning. He didnt know me, I never had business done with them before, but he still trusted me and saved my weekend. I will recommend Appliance Parts America to anyone whoever needs appliances parts. Amazon, ebay and online stores got nothing on them. Thank you very much again for what youve done.

If you need specific parts for your home appliance, there are only a few places every 15 miles that can help you. Its almost as though they know it. Sal, is very helpful in person but means business. So expect to know what you need and not create a fuss. Im assuming they do not accept returns because its a niche store and doesnt have the leverage with distributors even though their prices are 40-50% higher compared to online for smaller items (eg dishwasher inlet valve and inlet hose). Now the last behind the counter seemed a little rude and curt which cost them a star. In all honesty, they do seem to have everything youd need under the sun for your appliances.They also looked up availability of stock for my part and have me a reference number to hold it for me.

Was a great visit will go back for appliance parts

Great help from 40+ years experience owner. Have whatever you need or can get it.

Friendly service. Willing to help

THE MOST OBNOXIOUS PEOPLE I HAVE EVER HAD THE MISFORTUNE OF SPEAKING WITH...AND THAT WAS JUST VIA PHONE. THANKFULLY I FOUND WHAT I NEEDED ELSEWHERE AND DID NOT HAVE TO DEAL WITH THEM IN PERSON.

Been a customer here for years. Great service and very knowledgeable.

Please read they are crooks, they use a few businesses names on Google maps but this is the hub. I paid a repair man under the name of reliance to repair my oven, three weeks went by and they never showed or called me back on why the three day repair was in the third week range. after speaking to my tenant I find when they did the estimate they never even tried to turn the oven on no less open the oven up and see what was wrong. they came to read the model number off of my oven and were gone. I traced that company back to this one because this is who charged my card I talked to the moron on the phone who informed me it was his brother in-law and he wouldnt refund my money for the work they never did. bad business. I dont have time to do write ups but in this case I wanted other people to know to stay away from this place. not only will they scam you they will threaten you on the phone. I gave them a chance to refund my money and I wouldnt do a write up but he said nobody cares, everyone knows the costumer is a wrong we are a business they will trust us over you well I guess we will see about that wont we.

Good please for appliance repairs.

When they were located at Route 18 and Arthur Street the owner intentionally gave me the wrong part since it was Electric he knew I could not get my money back fortunately I knew what he had done dont deal with this person

Very knowledgeable and helpful

Knowledgeable staff

Great service

Too much money for part

Hard to find parts on hand