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The Home Depot
1090 Route 9, South St, Old Bridge, NJ 08857, United States
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The Home Depot
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Ra
Review №1

Very nice .. we love their garden center . Lots of options to buy and very well maintained . Very good customer service and lots of parking available . Paint section is awesome . We always buy paints from Home Depot . Lighting section is also perfect … overall, Loved it ..

Ma
Review №2

Arrogant staff, I explained to the one of the staff theres two different prices for the same product, he said no you pay the most expensive price and thats it, I was shocked the way he answered me, impolite, arrogant, obnoxious etc. Even the cashier had similar attitude. See pictureVery bad service.

An
Review №3

This is my go to home depot. They always have the right fire alarms and smoke detection devices for my customer that are selling their homes. Jen and her crew are awesome 👌

Mr
Review №4

I work for the other guy but sometimes you need something and the store is closer and I’m not going to work. No shame here LOL. I’ve been to the store a few times to get items and have always been greeted and helped. The staff has been helpful and loves seeing my furry friend Rhys (Reese) who gives me the emotional support I need to get out and enjoy being out again. Thank you for having great employees who know how to talk to And help us customers during these crazy times. Give my friend Rhys a follow on Instagram @shoulderkitty

Je
Review №5

Love The Home Depot especially the one an old bridge is very large has a lot of thats a lot of awesome thits awesome things that I would like to buy Id like to buy and many necessities as well

Sc
Review №6

Went their for cement paint for my patio. They offer BEHR Concrete & Garage 1 part Epoxy coating in a silver gray color. Painting approximately 600sq ft. Simple directions to follow. Power wash first, clean, etch, prime then paint. The patio came out great with two coats. Need to take your time and do it right the first time. Follow the recommended directions you will get great results.

Da
Review №7

Ordered a 12 gallon ridged shop vac online for store pickup. Everything went well with the pick up it was easy. Friendly associates greeted me. When I returned home I opened it up a few days later. That’s where the nightmare began! Parts were missing, pieces were in a ziploc bag, cord wasn’t wound up, filter was damaged and the wheels were worn. They tried to give me a used shop vac. Had to spend time and go back to the store and return it but went to a different store. I’m confused as to why they would try to sell this to someone?!

dh
Review №8

All the employees are the best they save your time so much make your life so much easier good place to at

Pr
Review №9

You will get all the required items for gardening and to make a home garden. Like plants, garden soils, potting soils, seeds, pots.

Ro
Review №10

Probably one of the best home depots in the area great staff and helpful

St
Review №11

Very easy to find. Good deals and they have just about every thing you need. Workers are very knowledgeable too.

by
Review №12

Good nd clean place but everything its locked up and to get an associate takes forever

CM
Review №13

Right up the road and easy enough to access any day of the week. Never had any issues and always find what Im looking for.Would recommend trying the website or app to order online and pickup in-store as it saves a lot of time and its ready to go fairly quickly.

Jo
Review №14

Very helpful match the exact color I wanted and did it with a smile all before she had her coffee

Lo
Review №15

I am always able to find what I need at this location when I cant find something near me. Clean and well stocked.

Ke
Review №16

Old bridge Home Depot is a clean store. The staff is helpful and they usually have everything in stock.

Jo
Review №17

No propane??? First time in 20 years! And good luck finding your size ac filter. They should of kept lowes up the street.

Na
Review №18

Staff is helpful. Nice selection. It was a go to when renovating our kitchen.

Al
Review №19

My mother ordered chairs to be picked up today they told her they would be there today they lied they lied gonna be therel Thursday night after her event I must say the associate that helped me was very professional and she was very helpful so thank you to you

Ri
Review №20

Home Depot went out of their way to help me solve the problems that I had I was renovating a 50-year-old home and brought some samples to show my family what we were going to do with it. All the shampoos are returned to home Depot they gave me a gift card and return because some of the products I did not have the receipt for because its been an ongoing project for over a year but they gave me no problem at all I think home Depot myself has a better program when it comes to return then Lowes and Holmdel New Jersey they were very arrogant and I would recommend everybody to go to home Depot instead of stopping at Lowes they dont stand behind their products and then they want to do nothing for you sincerely yours unsatisfied customer.

xe
Review №21

Went to Old Bridge Home Depot because previously went to the one in Miltown and was a failure. Old Bridge was a success, I was able to purchase all my home appliances with price match, percentage discount and more. The young girl was extremely helpful. Salesperson JMI2C6EThanks for the great help

Do
Review №22

This place never fails me, always a disappointment. Rude help, long lines !This will be the last time i will ever set foot in this wasted space.Chow

Ho
Review №23

Order online and pick up in store. fast prepration and process for pick is easyand simple.

Di
Review №24

HD on RT 9 OLD BRIDGE has the BEST SERVICE even better since THEY listened to CUSTOMERS comments...MOST ITEMS I need or want in store & if NOT, which is not very often, THEY get THEM for or to ME!!! STORE CLEAN & all in all a beneficial shopping experience!!!

Da
Review №25

Lazy employees. no one helps.

Ko
Review №26

Home depot products are always reliable for construction matters. Theirs machines are efficient and trustworthy.

El
Review №27

Most of the time service is ok, I bought many appliances, floors, tiles etc etc with little problems, but recently I tried to buy a Weber grill for a gift. They said they had it they took my $$ right away and said they would call me when ready to pick up. I expected an hour or two. Yet the next day they called me and said this was out of stock, but was available at another store 5-10 miles away, They said they would cancel the order and I could go to the other store and pick it up,HA Ha. It took 3 days for me to get my $$ back, like I just have a few hundred lying around to get another grill, these items arent cheap.

Je
Review №28

Picked up electrical and plumbing supplies, they had everything I needed

An
Review №29

I love home depot. I think its in a mans DNA to love it. Especially a dad. Very nice Customer service and I love the buy online pick up in store. Theyre always so fast!

Ja
Review №30

Just like any other Home Depot but this is super clean & organized.Plenty of parking!

Ra
Review №31

My go-to Home Depot. Good flow for all departments, and staff is friendly (although not always helpful). Online order then pickup in storage lockers is the preferred method if you dont need something immediately. Overall, solid Big Box Store

An
Review №32

Love this store. Always clean and restocked. Friendly and helpful employees.

Ka
Review №33

Very helpful people working there!

Me
Review №34

Pathetic experience. Ordered hardwood floor and installation from Home Depot and was promised delivery within the week. It’s been 15 days and there is no response. They have charged my credit card and I was supposed to move into the new place last week. Now am left with no floor and no explanation. Very disappointed with the service. Don’t promise things if you cannot deliver. Don’t take advantage of customers. Never buying anything from Home Depot ever again

Mi
Review №35

Very helpful every time I come here

Fr
Review №36

Took a long time after having someone paged to aisle. They were competent once arriving.

Mi
Review №37

I found Everything that I need for my home projects in this store.

Ju
Review №38

Always love going to Costcos. Food is awesome fresh. Wide variety of items to choose from.i am never disappointed.

Na
Review №39

I stood in an aisle for 25min bfore someone came to assist me after asking 4ppl that walked by me that were doin NOTHING! And I still could not get the assistance I needed.. The Staff seemed to be more pre-occupied with doin inventory rather than helping customers...definitely not a good look for Home Depot in Old Bridge

Gi
Review №40

Great customer service

do
Review №41

They have everything pretty well organized there, staff is friendly, and the store never gets too crowded

De
Review №42

Customer service is great and good people !

JC
Review №43

Worse experience ever. I ask on a young with bright red and brown roots for painters gowns and she told me go to the pInt department. There I ask a guy there for the same item. He was more interested in his long red painted manicure hands then helping me. The other guy there said how the F am I supposed to know where it is.Another woman told me its in row 13. Nothing but drills in that isle.I put all the equipment I had back and I left. Its apparent that my business isnt wanted at home depot. Horrible totally horrible!

Al
Review №44

Home depot great place for any home renovations bought new appliances

Pe
Review №45

Tried to place an order to buy 3 exterior fiberglass doors. The person who works in that department called in sick. I tried to place the order with someone else and was told to order on line. I usually get much better service than this.

jo
Review №46

Employees are kind and helpful at this location

Lo
Review №47

Finally got old woks gang box back in stock, good prices

Gi
Review №48

So disappointing....I purchased carpet from a giant roll in the store...they came & measured & I paid for the carpet March 2, 2021. I have called and called & personally went down. Always being told the carpet was in since March 6, 2021....and 2 weeks later still no Install or even a date for installation. We are so sorry we didnt go to another store. Horrible customer service.

Ki
Review №49

Im rating this 5 stars ONLY because I knew what I wanted and where it was located. Every other time Ive visited and asked for assistance, it was like pulling teeth.

Do
Review №50

Yet another year we got our Christmas tree from HD. Perfect tree from very pleasant/helpfull staff.... Merry Christmas!

Ma
Review №51

I admire the Home Depot being a homeowner you need that place where you can go for that special household item.

De
Review №52

Awesome staff in Pro services & customer service. Shout out to all the employees who have the patience of saints and deal with my non stop stupid questions.

Ad
Review №53

A ok place to go but the last time I was there talk about not getting real help. It took three sales associates to figure out how to ring up a fence we wanted. Finally we pay and it takes two other associates to point us to the pick up location. ONLY to find out that the fence we purchased was out of stock and not available. So we had to go back inside for a refund.

Us
Review №54

Pick something I order online.

Am
Review №55

This is my favourite one store!

Al
Review №56

Needed to replace some fluorescent light bulbs. Brought one with me. Was helped locating then immediately. Had identically what I was using already. Price was good. Service as well.

An
Review №57

I ordered items online and received notification that part of order was ready.Salesperson was very nice and courteous. Will use this service again.

Vi
Review №58

Overall visit was ok. Unfortunately the sliding glass bathroom door was missing a gasket that we now must wait 4 days to get from.the company. When we returned to to store the to explane our issue at first the store clerk had an attitude but then he came around.

St
Review №59

Need to offer veterans a discount like lowes.

Lo
Review №60

Went here to buy some paint. Great service, And fast!

wi
Review №61

Had keys made, quick, fast.

St
Review №62

Clean, organized, and the staff is very helpful.

Ro
Review №63

Needed help to find out a tile color on display high on a shelf. Someone from kitchens tried to get someone from flooring to help to no avail. Waited 35 minutes and no one showed up. Guess Ill be purchasing my floor tile at Lowes.

Do
Review №64

Really clean. love the workers there but one of the guys in the pluming department is cranky

Ar
Review №65

Cant find anyone to help you...when you do they say this isnt my department

An
Review №66

I purchased my husband a grill a week ago online for pick up. When we went to pick it up we werent aware it was already built and they didnt offer us a new one in a box. It took us a whole week to be able to rent a pickup and pick it up today on Fathers day. It was wrapped in plastic with my name on it. We brought it home there are pieces missing. I just spoke to the store and they expect me to rent another pickup to do an even exchange with one thats in a box. Are you kidding me?! Why would they give us one in this condition. Its rusted. And we were not able to check it since it was wrapped up and we assumed it was in good condition. We are so disappointed

St
Review №67

12:20pm Friday I’ve been waiting almost 15 minutes for a key to be made, 3-4 different workers using their store phone system with no results and no apologies. I’m outta here

Je
Review №68

We had the pleasure of getting help loading outside with Bryan. He held a conversation and was very nice. We hope to see him again in the future.

sh
Review №69

Pretty good ! Clean! Folks are helpful.

Fe
Review №70

Every single time I need help with ANYTHING, we get excellent service and advice. We had to replace our storm door and Bill went above and beyond to help us today! I feel like we are so lucky to live close to the best Home Depot staff I’ve ever encountered. I am never disappointed and I have been coming to this location for over 4 years! Bill is just one of the amazing staff members my husband and I have worked with and we cannot say thank you enough! As new home owners the guidance and help is so reassuring! It will always be the 1st home improvement store I recommend to anyone I know! Thank you all for your excellent service ! And especially to Bill who really helped us today when we would have had to other wise wait 2-3 weeks to get a replacement!

wa
Review №71

Placed an order late at night. Order was filled first thing the the morning. Only problem is I had to drive to the loading area in the back to get my order. Not a big deal just a little inconvenient.

Ja
Review №72

Found everything I needed. Helpful staff, uses equipment to give exact location for you need.Fast service at register

Ke
Review №73

Great shopping experience.

Ch
Review №74

People EVERYWHERE without a mask. Inside and outside the store. No employees to enforce it and the employees who are there have taken their masks off too! Other employees are just watching people walk around with no masks and say nothing. Not shopping here again and walked out without my purchases. Non-compliant.

ca
Review №75

Always clean and safe with reasonable prices and great selection

Ar
Review №76

Have everything you need. Very helpful staff

Om
Review №77

Inventory is plentiful however staff can be more knowledgeable of the items location

Do
Review №78

Good home Depot that normally has what I need and staff is helpful. Lumberyard is small and carries mostly construction lumber but is normally well stocked. Outdoor section is larger and carries a good assortment of plants and trees in season. Electrical section is smaller than other stores but normally has what I need.

Ra
Review №79

Good inventory, knowledgeable staff,friendly and helpful

Ri
Review №80

Everyone keeping distance and wearing masks. Felt kind of normal Shopping there today. Starting to see more people shopping. Store well stocked. Would go back again soon.

J.
Review №81

Easy to get in and out. I didnt need a mask but they offer sanitizer and masks at the door anyway.

Ir
Review №82

I love this store it is always well stocked. Staff vary helpful

Ke
Review №83

Hardware Amazing!!! Great help

Ij
Review №84

Old bridge home depot pro desk is the best. Love those guys. Sky Kevin Tony Deanna. Great people to work with

An
Review №85

This is the most clean, well organized and well run Home Depot Ive been to and Ive been to a lot of them! You notice the second you pull in the parking lot which is free from trash and shopping carts and flat beds are grouped together nicely. The entrance is free of debris even though leaves are blowing everywhere! and the employees are exceptional. I had the pleasure of speaking with Sam ( a mgr. ) and complimenting him on how this Home Depot is run. Ive purchased my window coverings, counter tops, all the paints and bathroom furniture from here. Keep up the great work! Keep earning those accolades which Im sure youll get more!

La
Review №86

The Pro desk is terrific. Sky and Deanna are the reason the system works. I’m at this store every week and they are why I don’t mind all the inventory not being there. They are creative and find ways to make things happen. Both of them should be rewarded for such a great work ethic.

Jo
Review №87

Great associates always get great help

Ho
Review №88

Ordered on line for store pick up. Got there and no product. That took 1/2 hour to order from other store 15 minutes for them to figure out how to handle my payment. Now at other pick up location 20 minutes away. 15 minutes now, still waiting for product. So now a 2 hour process. Could have had it shipped!!!

j
Review №89

Great place found what I needed and got help easily.

To
Review №90

Flooring? - Ask for DianeI needed to replace the flooring throughout my entire house as part of a full renovation. My and my fiance walked around the store and thought that the life proof vinyl flooring was the right fit for us. My fiance called the store the following Monday since it was late Sunday night and no one was in the flooring department. We had the PLEASURE of dealing with Diane, who is a superstar in customer service! Diane was super fast to call back after our measurements and work with us to rework our quote. She always follows up and never gives you that run around...Ill call you back in an hour stuff. She calls back when she says she is going to call, she doesnt pressure you into anything. She offers advice and explains everything on the quote in great detail. Overall just a fantastic experience working with Diane. I would recommend anyone that is thinking about going to Home Depot for flooring to ask for Diane right away, you will be glad you did!

La
Review №91

I love this place, i go for one item i come home with four. The staff is usually very patient, if u can find one, so i just roam around the store. However, there are always contractors there shopping and they have a weakth of knowledge sometimes even better than the staff, so i ask the. And they will share. Great place.

Ro
Review №92

Clean and well organized.

Al
Review №93

Your worker Mike g really helped me when I went to your store .I wish all the stores I go to had somebody like him working there, but saddly they do not .please make sure you take care of this guy he is well worth it. Thank you al

Ja
Review №94

Its like a depot, for your home, man. Epic.

Do
Review №95

Needed bags for leaves so the town can pick them up. Plenty in stock while a major competitor had none.

Te
Review №96

I know the company is trying to do the right thing at this time of isolation, but the lines outside are horrendous. Supplies are good and plentiful

Mr
Review №97

On my recent visit to The Home Depot, I was reminded of how much the store really needs to improve its customer service. Yes you will always find one or two individuals who will be very helpful, but when the majority of the employees deliberately ignore you - that is an affront to the customer.Case in point, on my last visit to the store there were four employees at the return/pick-up desk. There were no other customers on line, except for myself. Two employees were busy having a conversation, one employee was totally engaged in a personal phone call and the last employee was on the computer. I will assume he was actually working. After five minutes of waiting one of the employees finally paused their conversation to ask if I needed assistance. I say yes. They then went to retrieve my item from behind the pick-up curtain.That is just one example of the apathy and surliness that Ive come to except from Home Depot. Perhaps, a little more attention to customer relations training is warranted. I speak from experience having spent over 35 years as a manger with 20 years in the HR’s Workforce Training and Education department.

Br
Review №98

Awesome...finds.

Ma
Review №99

Okay location.

Ni
Review №100

Jamie working in the lumber department was fantastic. I waited for a pretty long time but he made sure that when he was finished what he was doing he came back to me and helped me out. Made all the cuts I needed perfectly

Information
100 Photos
100 Comments
4.1 Rating
  • Address:1090 Route 9, South St, Old Bridge, NJ 08857, United States
  • Site:https://homedepot.com/l/Old-Bridge-II/NJ/Old-Bridge/08857/957
  • Phone:+1 732-727-1417
Categories
  • Christmas store
  • Appliance store
  • Bathroom supply store
  • Cabinet store
  • Home improvement store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:Closed
  • Friday:6AM–9PM
  • Saturday:6AM–9PM
  • Sunday:7AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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