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Mattress Firm Old Bridge
190 Ferry Rd, Old Bridge, NJ 08857, United States
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Mattress Firm Old Bridge
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Pa
Review №1

We visited Mattress Firm during their Labor Day sale. It was the first of several furniture stores we visited that Saturday, but we returned the next day because their offering was the best value in our opinion. Our sleep expert Ronny was attentive and not pushy. He helped us narrow down our choices by taking the online mattress quiz. He and his team helped us take advantage of available promotions, and delivery was scheduled for two days later. We left the store satisfied. We got an adjustable base too, something we didn’t think about before. It’s supposed to change your life, so fingers crossed.

Ma
Review №2

Excellent service from Marina. Very caring, knowledgeable and considerate of my financial comfort. I would certainly shop here again!

Am
Review №3

If you need a mattress this is the place to be! Affordable plans, great quality and awesome bundles included with your purchase. Ask for John. He’s very knowledgeable, takes his time to know his customers, and recommends mattresses tailored to your liking/ body type. You are free to try as many beds as you’d like in addition to pillows. Made the process simple and easy. Took 1 hour of my time and now I have a new mattress, frame and bedding set included shipped to me in a few days! 5 stars.

Br
Review №4

My fiancée and I had a great experience shopping at Mattress Firm Old Bridge! Marina, the sales representative who helped us, was super friendly and knowledgeable, and really went out of her way to show us our options and make sure we were getting the kind of mattress we wanted. The delivery experience was also great: the mattress came on-time and the staff were friendly, quick, and unobtrusive. I came back to the Old Bridge store another day to pick out some pillows, and the service was just as good as when we bought our mattress. Highly recommended!

Ja
Review №5

Marina was knowledgeable, helpful and attentive. She helped us find a mattress that met our needs and was in our price range. She even helped tie it to the roof of our car! Thanks marina for the great service.

AL
Review №6

Very welcoming . Excellent Customer service. Great prices . Thank you John & Marina for helping us to find our New Mattress!!!!! We are super excited to Start Sleeping on it .

Su
Review №7

Excellent service. Patiently listened to all questions. Answered all thoroughly. Explained everything. No pressure. Friendly and professional.

Re
Review №8

Great sales for Memorial Day. Salesperson John very knowledgeable, answers questions. Great selection of mattresses, all price points, all types and sizes. Would definitely shop here again. Masks and sanitizer worn by staff and near door if customers need them.

Ri
Review №9

Very personal and professional experience with Marina. She was very knowledgeable and patient. Pricing was good, service was great and delivery was swift.

st
Review №10

A pleasure to do business with. Finally purchased a new mattress after 25 years on the old one. Excellent experience!

Tr
Review №11

I’m very excited about receiving a new bed!!Suffering from insomnia for years and miserable days from lack of sleep are hopefully gone for good. Fiza, sales lady (sorry for probably spelling her name wrong) is a great person and she understood exactly what I was looking for !!This has been such a long journey and sleeping on the air mattress added to my lack of sleep.I am so thankful for the knowledge she has!!Anybody looking for a new mattress should go to THIS location. Any questions or concerns areaddressed immediately!!Go to mattress firm in Old Bridge on Route 9, you’ll be glad you did!!Again, thank you so much for your professionalism, care and concern and being a knowledgeable and great sales lady 😃😃Tracy

In
Review №12

Great store. Very kind and knowledgeable associate. She went through every mattress and every pillow in detail. She explained in detail all the fundamentals of picking out a mattress and pillow. It was honestly much more involved than expected. Marina made the decision making much easier for us once we told her the positioning of how we sleep. Thank you!

Br
Review №13

I went in to get a mattress pad. I was greeted immediately by the sales rep. She was very helpful and knowledgeable explaining the differences between the products. It made my purchase easy and knew what I was purchasing.

Pe
Review №14

I shopped around for mattress and box spring. I wanted to see and feel for the best price and comfort. Marina at Mattress Firm by Acme helped me make a selection. She even came out to my truck to safely tie down the items for my short trip home.

al
Review №15

Raj was very knowledgeable and helpful while helping us purchase the correct mattress.

He
Review №16

Marina was very helpful and knowledgeable. She showed us the different options for twin adjustable bases for my in-laws who have just moved to NJ. We tried out a variety of mattresses from serta and sealy to temperpedic. We thoughr that theyre used to innerspring mattresses so may not be totally comfortable on a temperpedicWe decided on a hybrid mattress from serta. And we were able to schedule delivery for Monday.Overall, a very pleasant experience. Thanks, Marina

Ly
Review №17

I had bought a previous mattress here about 10 plus years ago and it was a great mattress. Today, i purchased a Serra hybrid 2000 and an adjustable base. The mattress is being delivered tomorrow so I can’t review the product however the customer service I received in the Old Bridge store by Marina was above and beyond. She is knowledgeable and took the time to explain all the different products and was patient as I tried out many and had questions. Great job Marina and thank you.

Ch
Review №18

Had an excellent experience in choosing a new bed. Marina was very informative in explaining the specific differences between mattresses. Very friendly and knowledgeable about pricing as well. I would recommend going to Mattress Firm.

Be
Review №19

We have not received our order as of yet however, Marina made the purchase of our new mattress & adjustable base very pleasant. She was knowledgeable and not pushy. Marina gave us options to help us make an educated decision.

Za
Review №20

I have to say from our wonderful sales woman to the delivery guys we hands down had the best experience

Ra
Review №21

Our sales rep Fiza was excellent, understood our needs and worked within our budget. She was not pushy at all rather very patient and detailed about her products. Recommend her and this location highly.

Bo
Review №22

Very friendly and knowledgeable about their product line.

Ti
Review №23

We went in just to look for a new mattress, but our sales rep, Marina, did such an amazing job telling us of the benefits and perks for each bed we looked at. She couldn’t have been more accommodating to our wants and needs. Will recommend to any who ask.

Je
Review №24

Love this Mattress Firm! We are repeat customers. Marina is extremely knowledgeable and she was able to answer all of questions. She showed us a variety of different beds and spent time with us to assure that we bought the perfect bed. Will definitely shop here again and I will tell my friends and family too! Thank you!

Jo
Review №25

The store was clean and easy to Shop in. Fiza was great, pleasant and knew what I wanted bbefore I did. If you need a bed go see Fiza.

EM
Review №26

Fiza Adnan was the best sales person! Very nice and knowledgeable, we got a great bed!

Fu
Review №27

Excellent service from Marina as usual. I got a quality guest bed at a reasonable price.

Vi
Review №28

Marina is a wonderful salesperson to deal with !

Sh
Review №29

I love the staff they are so awesome

Ki
Review №30

Great experience, Lana the saleswomen was amazing. She went over every option, let us try anything we wanted. Was super sweet. Worked with our budget. Can’t be happier

Su
Review №31

Extremely helpful without being pushy. Questions were answered and no pressure. Directed me to the exact mattress I was looking for.

St
Review №32

Very easy process to buy a mattress. Lana helped me and she was great. She let me try everything out and didn’t push me to buy anything. Great deals as well, I’m very happy and would return to Mattress Firm for future purchases. Thank you Lana!

BA
Review №33

Great experience, amazing selection, friendly staff it was a great place to buy a mattress

An
Review №34

Great experience. Our salesperson Lana was extremely knowledgeable, helpful, and honest. Couldn’t be happier with the service. If you are in the market for a new mattress look no further. Looking very forward to a long overdue restful sleep.

Ca
Review №35

The Mattress Firm has the best customer service I have ever received. I had Lana help me find my mattress. She made it so easy to find and buy one. I recommend this place if you’re looking for a helpful staff and a great mattress!

Vi
Review №36

The sales representative who helped me to chose the mattress was extremely helpful. She helped me to select the mattress of great quality and great price. One of the most excellent experiences I had! Highly recommended!

Su
Review №37

I received amazing help from Lena at the Forest Avenue, Staten Island store. We we’re having a problem with our adjustable bed which we purchased from another store which has since closed. After calling the warranty company & corporate, etc., I reached out to Lena’s store as it is nearby. She made several phone calls to get us help & even called back to follow up. Our problem will be fixed in the next couple of days. Lena was so kind, helpful & proactive. I would highly recommend her for any mattress purchase.

Jo
Review №38

Our sale person Marina was Awesome. She took her time to show us our options and shared her knowledge in a non pressure way which helped us pick out the best mattress for us.

To
Review №39

Marina was amazing ! Helped us really understand each mattress and explained which one was best for us !

Ge
Review №40

Go to Geoffrey at mattress firm in old bridge store he is hands down the best bed guy around. He knows everything about them and finds you the best deal. 5 stars

La
Review №41

I ordered a new mattress with Lana and she was great! She made the process seamless with her knowledge and recommendations. The store was very clean and had a sanitation station. I cant wait for my new mattress to be delivered!

Ma
Review №42

Great service and Svetlana is very knowledgeable. Made buying the mattress very easy. Highly recommend

Ta
Review №43

Fantastic service!!! Extremely knowledgeable and very pleasant sales person, Nicholas Burger. Thank you for spending the time with to to assure we purchase what best fits our needs and budget.

Pe
Review №44

Great experience. Marina was excellent. She provided a lot of information and no pressure.

Je
Review №45

Lana was amazing! She helped us find the perfect mattress and answered all of our questions!

Si
Review №46

My wife and I bought 4 mattresses today. Lana our sales person was knowledgeable efficient and so pleasant to work with. I highly recommend mattress firm especially with employees like Lana who represent them wellSZ

Jo
Review №47

Great experience and John Rusciano was a great salesman making the whole process a pleasure.

La
Review №48

Incredible service, extremely knowledgeable and friendly manager, Marina, she made our experience easy, time efficient and gave us great discounts!

Li
Review №49

Very pleased on how smooth my experience with purchasing a Jew king bed was at Mattress Firm. The sales associate, Marina, was very polite, knowledgeable, and professional. I recommend anyone to visit this store for purchasing a new bed.

He
Review №50

I was in need of a mattress for the brass bed I gave to my son after we moved from NY. I visited Mattress Firm yesterday, saw the mattress I liked and rutted to day when I had more time. I picked the mattress, filled out the receipts and voila in no time at all Marina and I were putting the mattress in my car and I was zipping home. Brought down the old mattress and replace it with the new and all that angst I had felt about the ordeal of getting a new mattress dissipated. It couldn’t have been easier. My son is coming home tomorrow and will he be surprised.

Je
Review №51

Really nice people

Co
Review №52

Marina ( I think that’s how it’s spelt!) was amazing ! Helped us get a great package on everything we needed, let us try out anything we wanted and was very personable !

Ja
Review №53

Steve = easy going,professional

Av
Review №54

I was helped by Svetlana, she was so friendly right away I felt so at ease. She was very helpful and knowledgeable. She gave me different options so to help me decide what’s better for me. Very nice person!!!

Fr
Review №55

Staff was extremely friendly and knowledgeable, made us feel right at home. Will always come back.

Da
Review №56

Great and quick service! After calling 3 Mattress Firm locations, and getting no where i came across this location and lana was excellent. She got back to me very quickly and i was able to pick up what i needed within an hour.

Ka
Review №57

My fiancé & I went in to order twin beds for our daughters bunk bed. Nick was beyond helpful & got us in & out within 15 minutes. We definitely found our new bed man.

jo
Review №58

I would like to let you know that Lana was by far, one of the most professional of sales persons I have met in a long time. I am also in sales I believe my attention to what is a good sales person or not is noticeable. I must say she is one of the Best👏

Bi
Review №59

By far the best mattress purchase experience! The staff was friendly and Lana was super helpful in helping me find my perfect mattress. I almost fell asleep while laying on the mattress because she found me the perfect one. Would recommend to anyone!

Sa
Review №60

Ask for Stephen V! Just picked out a mattress from here for my mom and Stephen helped us find just the right mattress based on our budget. Great customer service experience!

Ma
Review №61

Exceptional service! I highly recommend this store.

Ka
Review №62

Svetlana was very patient and knowledgeable about all products. We spent quite sometime trying out the mattresses while she explained each one. The information was very helpful in making a decision. In 20 years, this was our third mattress purchase. Learning from past mistakes, we decided to invest more in a quality mattress with an adjustable base. The delivery men were extremely efficient with set up & came on time. Overall, a wonderful experience. We’ve been sleeping on the mattress for 4 weeks now,& I can safely say that we do not regret the purchase.

sc
Review №63

Lana was rather pleasant and welcoming. This was the second mattress firm I brought my Mother to purchase a new bed, not just a mattress. My mother and I were not too enthused by the first MF location and we visited or the sales rep, however she was able to test out the beds and was happy with one in particular. Upon returning home and looking online, the sale price was still undeniably the best around, so I researched for a different location and Old Bridge was rated the highest in our area. Lana was mentioned several times in previous reviews, all were positive. We left not long after with higher hopes. The first person we encountered introduced herself as Lana and mentally, I was already at ease and comfortable. I am not one to haggle pricing, though wanted to make sure my Mother was happy since she was well overdue for a new bed and well...she’s my mother. I did mention to Lana that I researched online but I did not state much anything else. Lana ended up quoting a price that was lower than we saw ordering direct online which made my Mother happy and of course made me happy too. I highly recommend Old Bridge MF. I myself am too overdue for a new bed and for sure will be returning to Old Bridge MF when I’m ready.

Ki
Review №64

Lana’s professionalism and friendliness was incredibly refreshing. She was extremely helpful and made our mattress buying experience wonderful!

Ho
Review №65

This place is AWESOME! My experience has been nothing but pleasant. If you come into the store you will be greeted by an exemplary employee named Lana who will go above and beyond to accommodate you. Need a new mattress? Need excellent customer service? Look no further!

Ma
Review №66

I had a very pleasesnt conversation with your sales rep in Old Bridge NJ-34 Mattress’s Firm. He helped me with my request and was a great salesman

Mc
Review №67

Lana was a great help! She was very knowledgable and answered all of our questions diligently. She made finding our perfect mattress so easy. I wish every sales associate was like her. For anyone looking to buy a mattress, ask for Lana she was amazing and I had a wonderful experience.

Ka
Review №68

The best pricing and great customer service!

S
Review №69

Sales rep was very helpful and friendly. I would recommend family and friends to this Mattress Firm.

Sh
Review №70

Final sale, no exceptions. I spent 3 grand, and I’m sleeping on a mattress that lasted 2 months. Don’t let them drag you into a miserable nights sleep. I was able to speak to the manager, and was pleased that she is helping me to resolve my issues.

Ba
Review №71

My experience was flawless . Great information and help at the store in old bridge NJ from Lana . Very understanding of my needs and urgency for purchase .Also gave my daughter a little stuffed animal for her upcoming birthday very sweet of her.Thankyou so much LanaBarry Minihan.

je
Review №72

Thank you Nicholas for your fast and helpful service in getting me the perfect mattress!

Ba
Review №73

Svetlana is very knowledgeable and detailed. Very friendly too which is so important! I will definitely refer her to friends and family. Was an awesome shopping experience

Mi
Review №74

What a great place to buy a mattress! My girlfriend and I came into the store yesterday and dealt with a terrific associate named Teresa Forde. She was extremely professional, kind, funny, and caring. Obviously, she enjoys her job .... it is shown through her professional disposition. Mattress Firm should make her an owner. :)

Ni
Review №75

Lana was an absolute pleasure to deal with. Considering it was the end of the night (on Black Friday no less), she was polite, helpful, and extremely knowledgeable. We will definitely be back for our next mattress purchase soon!

Da
Review №76

Lana has provided most pleasant experience you could have. She took her time to provide us with all available options and in the end we ended up with mattress we love.

Mi
Review №77

Very good service and they gave us a great deal

Jo
Review №78

Svetlana was great was patient and explained everything, highly recommend this location. Thank you for coming back to Old Bridge....

Al
Review №79

Very nice experience, nice customer service, very informative. Left there happy and we so excited for our new mattress to be delivered.

Ta
Review №80

Lana was great throughout our entire mattress purchasing process. Very thorough and friendly. Great experience!

An
Review №81

Amazing service good prices

Mi
Review №82

Lana was very helpful with our purchase today! She made our shopping experience incredibly easy. Would definitely recommend this location!

Ch
Review №83

Our experience with Svetlana was excellent! She is very professional, knowledgeable, and friendly. I would highly recommend this store to my friends and family.

Ba
Review №84

Geoffrey was very welcoming & personable. He is truly knowledgeable of all the mattresses in the store & wanted nothing more than you get the right fit for optimal sleep & health. He went way above & beyond for us, which is something you dont find much anymore!

Li
Review №85

The experience was absolutely fantastic! Sharon was a pleasure to work with. They were very patient with me as I tried every bed in the place. I highly recommend this location because of the way they accepted me as a customer. Will return here for my kids mattresses as well!

An
Review №86

Definitely recommend this Mattress Firm! Our sales associate Lana made the buying experience super easy, she immediately knew which mattress we needed! She even texted us next day to ask how we slept on our new mattress, and went out of her way to help us and give us tips! Couldn’t have asked for anyone better.

Ca
Review №87

Needed two mattress for my the guess rooms in my new home and Lana was very helpful and I know that soon I will be buying a new mattress for my bed she has some great deals and she is welcoming and understanding.

An
Review №88

Lana was excellent. Very responsive and helpful and 0 nonsense. Highly recommend.

Vi
Review №89

Svetlana was helpful from the minute we both walked into the store. Easy purchase nice that you had sheets as well!

Sa
Review №90

By far the worst experience I have had in customer service. I came in looking for a king size mattress but was not even able to get to that because the pot bellied old man who was there was so rude. I was finishing a phone call which came in while looking around and he overheard me saying I was waiting on a bus and just jumped to the conclusion that I was hiding out in his store. What he didnt know was that I was also looking for a king size bed and since I had 30mins to spare and the store was across the street I decided to kill two birds with one stone. My sister bought over 5 mattresses there and recommended the place. Ordered me out of his store if I wasnt here for a mattress. I will definitely be buying elsewhere.

Jo
Review №91

My wife and I bought a mattress here tonight. Lana was amazing in every sense of the word. We had a great conversation and shes a great saleswoman.

Ar
Review №92

Excellent service from Khizar Tariq; once we informed him of what we were looking for (a mattress and boxspring for a guest bedroom) and a top price we wished to pay, he directed us to a choice of items which fit our needs, one of which we purchased. Delivery was on time and well done; old items were removed and new items placed on frame. Good salesman with knowledge of product line.

Om
Review №93

Great service!!!

Je
Review №94

Lana was a huge help! We ordered online and hated the mattress so else went into the store when it opened and she helped us find a mattress that was exactly what we were looking for.

Al
Review №95

Lana was beyond amazing! She made everything so simple and was very kind and knowledgeable. Thank you, Lana!

li
Review №96

Highly recommended !!! My sales rep Amanda was amazing! She was very attentive and really made sure I left with exactly what I was looking for. She made shopping for my first apartment such a great experience. She really went above and beyond for me!

De
Review №97

Lana at Mattress Firm at the RT. 9 next to Acme in Old Bridge NJ was a pleasure to deal with. Honest and No Games.I would HIGHLY recommend !!!!!!!!!

Ir
Review №98

Lana was more then wonderful and helpful with mine and my boyfriends mattress purchase I would recommend this location to anyone looking to find a new mattress that suits their needs

Ry
Review №99

I’ve been shopping for a mattress for a while and I never experienced such an amazing employee as Lana she really treated us like family.

Al
Review №100

Lana was fantastic and went above and beyond to make sure I was a happy customer in the end.

Information
24 Photos
100 Comments
4.9 Rating
  • Address:190 Ferry Rd, Old Bridge, NJ 08857, United States
  • Site:https://stores.mattressfirm.com/nj/oldbridge/mattress-stores-old-bridge-nj-8981.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=zRemainder&utm_kxconfid=uflnw2ovk
  • Phone:+1 732-679-0210
Categories
  • Mattress store
  • Bedding store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
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