Nick has helped me in a highly professional manner. The initial hearing test went smoothly and without my feeling rushed. I was given options as to which hearing devices would fit my needs. I was able to purchase aids that are rechargeable and function very well. Nick gives several appointments to allow for fine tuning the devices after you’ve become used to them. My family and I are extremely happy with the results and family gatherings have taken on a new meaning. Highly recommend.

It was a great experience to finally get the answers that I needed to find out if I had any audiological deficiencies. I was very pleased with the staff at this Audiology service in Olean,NY today~~Thank you

Came in today to get my hearing aids cleaned and was very happy with Nick. He answered all my questions and I was very impressed with him!! Thanks Nick!!

My 92 year old dad recently saw Chris and told him that he didnt really think that anyone could help him with his hearing loss. Chris was so kind, caring and professional and my dad now has hearing aids that are perfect for him! He can hear for the first time in years! I am so thankful for Chris and this staff and cant express my familys gratitude enough! This has been life-changing for my Dad, he is so happy! Thank you!

Thank you Nick and Felicia for wonderful service, professional and safety steps during this time. I appreciate your timely and helpful attention. Thank you so much.

If you want to have your hearing evaluated by an audiologist, don’t make an appointment here. Dr Simon sold her practice, retired, and moved out of the area several years ago.

Only had the one initial visit but found the staff very professional and friendly.

It was a great experience. I have to admit I wasn’t keen on the idea, but my family convinced me otherwise.My hearing has been going downhill for a long time.I’m so glad I finally went.Thank You for a great service, it is much appreciated by me and my family.

The appointment was very professional and the staff helpful.

They did an awesome job with my aunt she on a good payment plan they not over charging her and the Dr and his staff was very nice and pleasent people you felt like home in his office

The staff here is always so kind and helpful. I was having trouble wearing my hearing Aid at work and assumed it was just how it was. Chris showed me how to adjust the settings using my phone and its made a world of difference.

Exceptional positive experience start to finish. Very professional and knowledgeable. Thorough examination. Considerate and respectful handling of concerns and questions. Friendly and efficient support and processing. Many thanks to Chris and Tonya. First rate!

In response to the review regarding our empire insurance participation ... the following is a review on our website from a satisfied patient that has empire insurance ...REVIEW CLINICSharon H. reviewed Michele B. Simon, Au.D.Empire coverageIve had a wonderful experience with this group. It was especially helpful that my Empire Insurance Coverage helped tremendously with the cost involved. Being able to hear everything is such a blessing and these folks could not have provided more capable or compassionate care.

Working with the Olean Office has been one of the most memorable experiences Ive had in a long time. Chris is just a riot. He always know exactly what I need. Always helpful and understanding. Also to mention, he always keep his office space smelling so nice. I really enjoy being greeted by the Director of First Impressions. She is always smiling and accommodates my hectic schedule. Olean Office is First rate- will be referring all my friends.

These guys are great! I wasnt sure what I would need and they made sure that substitutions were available for my hearing device! Quick and efficient! Definitely referring others! Thanks Christopher and Tanya!

Delighted to have met Chris, the hearing aid dispenser. He is a professional and caring individual. I love my new hearing aids and the amazing service offered at this office.

Excellent service, Chris and Jill do a great job of working with you. They are very patient and helpful.

I have been working with this clinic for many, many years now and when I found out that the business changed ownership I was concerned that things would not be the same because, in the past it was explained to me the importance of seeing an Audiologist vs a hearing health care specialist (aka dispenser). I was hesitant that the new gentlemen (Chris Haacke/HHCP) would not be as knowledgeable. I stand corrected!!! Chris is a true professional with excellence knowledge and integrity. Chris has successfully completed a psychometric examination complied by a panel of experts (Board Certified Hearing Instrument Specialists and Board Certified Audiologists) and, by doing so, have demonstrated an accomplished level of knowledge, skill and is a expertise in his field.Chris’s dedication to professional growth is the mark of an accomplished hearing health professional who continuously strives for advanced levels of quality care. Chris will ensure you that you are getting the perfect fit for your hearing health care needs.

Michelle retired and sold her business. They seemed like a used car salesman. I must say the audiologist did a great job. P.S. they are no longer a participating provider for Empire Insurance.

I was very pleased with my appointment as well as the treatment of Chris and Tonya at the front desk. I will share this with folks I believe are interested in hearing aides.

Very courteous staff. Short wait times.

Chris is the best, he really knows how to make getting hearing aids a good experience!

Very helpful to my friend. Very good service.

Awesome people helped me alot

Friendly staff that is always accommodating! A+

Very Happy with the service!

Very Happy

Great experience

Need Michelle back