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Pacific Elite Collision Centers - Ontario
1405 S Cucamonga Ave, Ontario, CA 91761, United States
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Pacific Elite Collision Centers - Ontario
Comments
Je
Review №1

Very professional. I brought my Mazda CX9 in after being sideswipped by a semi and they repaired my car so it looks like new! They completed all the work within a week so I got my car back quickly and they handled all the charges directly the insurance company. I highly recommend this business and I will definitely be coming back when needed

Ce
Review №2

Great job on the work performed. Professional service and on time delivery. I would recommend and return.

Ra
Review №3

They were very informative and communicated very well. My car was ready exactly when they said it would be!

Ro
Review №4

Absolutely recommend this shop to anyone looking for repairs! They kept me informed the entire time. The updates via text and phone call were a great customer service vibe! My car was cleaned amazingly and couldn’t even tell it was repaired. Thank you for your service if I need a repair I will be back!

R
Review №5

I have used them multiple times on different cars. They were very courteous and communicative. Were very on top of making sure you were happy with the workmanship.

Lu
Review №6

Andrew was amazing. He kept in contact with me throughout the entire time. Definitely went above and beyond. Would highly recommend!

wi
Review №7

Amazing Service! They over delivered and finished my BMW early. Andrew was very professional and made the process smooth and hassle free. I will definitely recommend this shop to anyone who is looking for TOP KNOTCH customer service.

To
Review №8

Very cool people tip help you and did a great job on truck.

Ma
Review №9

My 1st repair is great job. But in my 2nd time repair my bumper is no

Ma
Review №10

Very bad work and I am lucky to be alive

Be
Review №11

Such a great staff and great work. They make sure I was satisfied. I would definitely use their services again, I highly recommend Pacific Elite.

Ed
Review №12

Great Customer Service, and high quality work.

Bi
Review №13

This is by far the best customer service I have ever experienced. To say they went above and beyond is an understatement. Quality of work is awesome, dont settle for second best, bring your ride here!

Ga
Review №14

Took my car for repairs here and Nicole and Marco were very helpful throughout the body repair on my car. Very happy with the work they did to bring my car back to new. I would recommend Pacific Elite to anyone needing body damage repair on your car. :)

Ed
Review №15

Christian did a great job on my estimate. Front desk is nice too

L
Review №16

They did an outstanding job on my vehicle I recommend everyone take their vehicles to Pacific Elite

Pe
Review №17

The best collision repair facility

Bb
Review №18

Very helpful. They went over the damage of my truck in great detail. Even closer when I picked it up. Nice work.

Jo
Review №19

Dont even return your calls for estimates. So dont bother with these guts👎

Ge
Review №20

Body shop. Repair my toyota. Excellent job

Du
Review №21

Im so glad i came across them theyre very proffesional and give you the best price specially when paying out of pocket. Everything is done in a timely manner including your repair i give them a 5 star hands down

Le
Review №22

Treated me well happy with the results

Ar
Review №23

Asked for a quote to be emailed to me but never received it. After waiting for 30min for them to check my car.

Je
Review №24

Good customer service

He
Review №25

Its okay but gard to find

va
Review №26

If you car about your car I wouldnt come here.I get they want to be quick however they should double check everything and not take short cuts.First time I took it i told Marvin my concern. Within a few days they let me know my car ready BUT a car part is on back order and they mold it back together. I told them still want the new car part.So as I left I can tell it wasnt fix; being how it was a Friday I had to wait till Monday to bring it back. The manger on site went with me on a drive and hear the noise without having to go more then a block.They tried saying they looked under and didnt see anything but didnt fully check and take things part. Then tried to say it was wear and tear (I took it to the dealer and the right side is perfectly fine and I have written paperwork that it wasnt due to wear and tear ). Went to pick up my car for the second Marvin tried to belittle me and get into an disagreement because they didnt fully check my car the first time. He then told me they will contact me when my car part comes in. A month goes by and I had to call they. They claim they had it completed. But not according to my paperwork. Now my insurance is sending me to another body shop being they cant do it right even when you give them more then one chance.

Lu
Review №27

This place gives me confidence, Ill take my car to repair ok

Information
22 Photos
27 Comments
3.9 Rating
  • Address:1405 S Cucamonga Ave, Ontario, CA 91761, United States
  • Site:https://pacificelite.com/htmlPages/ontario.html?y_source=1_ODk2OTEzNS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 909-930-6162
Categories
  • Auto body shop
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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