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Sunrise OPTOMETRY
4275 Concours St, Ontario, CA 91764, United States
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Sunrise OPTOMETRY

Comments
Ta
Review №1

I have been coming here for years. They always have a great selection of frames and the service is always great! I highly recommend them.

Je
Review №2

Doctor was nice. The man fitting my glasses and working the front was rude. There were 2 people taking naps in the waiting chairs the whole time I was there, so my dad who came with me to watch my baby had nowhere to sit and was awkwardly shuffling around the small front room of glasses the whole time. Overall, it wasnt the professional experience I am used to at the optometrist.

Te
Review №3

I like Dr. Vinny. Great sense of humor and service. They have a good selection of frames. Nice, family operated business. I got my frames and do my visual inspection each year.

Li
Review №4

I dont recommend this place. They are never back on time from lunch. Sign says well be back at 3pm and they are never there. Voice mail for the number listed on the door is not set up so I cant leave a message. Had an appointment at 3:30 (we where witing there from 3 till about 3:40) and they didnt show up till after 3:40. Wanted to get in Um, not dependable. Now I have to reschedule. Not the first time they come after they the time started on their door. No happy and will be going elsewhere.

T
Review №5

Not very happen with the dependability of this location. If your hours say your open from 10-7 I expect to be able to call at 11 and get an answer, or show up to your walk-ups welcome establishment and not be greeted with a closed, return at.. sign.

Da
Review №6

Exceptional knowledge and experience. I highly recommend.

Po
Review №7

Great staff and helped me since I was eight with my glass I highly recommend this place very nice people also

NE
Review №8

Very nice intelligent eye doctors, wants whats best for the customers. Sunrise optometry highly recommended.

El
Review №9

Worst service ever. They were more worried about up selling and sales than customer service & the well being of their customers. They did not do a thorough examination on my daughters eyes, she was having head aches so i went back in and they gave me a whole new prescription after 1 month of her last examination there. Just terrible i would never recommend this place to any one ever

Ch
Review №10

The staff is awesome and super helpful. Picked these guys out of a hat and I am very happy with the service, selection and patience of the staff.

St
Review №11

Was in their office for the first time on May 25, 2016 with my two granddaughters 10 & 4. Seemed pleased when I first entered. Was happy with the new prescription I was getting. Went to sit down to discuss figures and paid for my glasses. If I had not needed this new prescription so badly, I should have got my money back and left. Here is why:Dr.: Are those two sisters?Me: YesDr: Why is one dark and one light?Me: Excuse me?????????Dr: Do they have the same parents?Me: What?Dr: (Asking my grand daughters) Who does your mom like best, you or your sister.Me: Their parents love them equally!!Dr: (Asking my granddaughters) Who do you like better, mommy or daddy.(After my grand daughters look at me like, why is he asking stupid questions)Me: Their parents love them equally.Im sure youre thinking, Why are you still talking to this ignorant fool?So am I, but the final straw was; (after he asked my granddaughter about her mom purchasing glasses for her, this was his statement)Dr: So will you tell your mom to come here?Granddaughter: No we went to a different placeDr: Why, she has Medi-cal?Me: Excuse me, but we have excellent insurance!! Which is why we are here.I leave.I go back and let them know how offensive his comments and questions were, how disrespectful they are, and I will not be returning and I will tell everyone I know.

R
Review №12

Nice selection of frames but otherwise very unhappy with service.... They gave me a set of trial contact lenses to try nd they did not work so I went back to let them know nd they were not happy nd said they would change prescription but did not have any sample but I could order new prescription??? I told them I was not comfortable ordering without trying first??? So I asked for prescription nd went to order at SAMs club. Bad customer service after they got my money!!! Will never go back!!!

Je
Review №13

Great prices!

Ed
Review №14

Horrible service

Information
6 Photos
14 Comments
3.4 Rating
  • Address:4275 Concours St, Ontario, CA 91764, United States
  • Site:https://sunriseoptometry.com/
  • Phone:+1 909-476-7768
Categories
  • Contact lenses supplier
  • Optometrist
  • Emergency care physician
  • Optician
  • Sunglasses store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–2PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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