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DK Billiards Showroom
3024 E Chapman Ave, Orange, CA 92869, United States
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DK Billiards Showroom
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ch
Review №1

David is an old-school example of customer service: honest, reliable, and willing to go the extra mile. He could have talked me into more since I had told him the old felt was no good, but he made a house call to inspect the table, and was able to use the other side of the felt while putting my pool table back together after moving, saving me money. The service was very reasonably priced (he was here for hours--i didnt realize how labor intensive re-constructing the table was), and he re-tipped my cues as well. This is the place to go for pool table services.

Ma
Review №2

Excellent product and service. David was easy to work with, showed up on time and installed the pool table quickly. We love our table and so glad we chose David Kay.

P.
Review №3

Excellent service, great communication throughout the entire process. Our used billiard table needed new bumpers, felt, and leveling. We now have what is basically a brand new table. I highly recommend DK Billiards.

De
Review №4

Dave is great. Worked with me and my crazy schedule and did an awesome job. Very happy and will definitely use them again.

Da
Review №5

Website said it would be open, but it wasnt and I drove 20min to get there.So, Dave contacted me and was very nice explaining that they had gone to a trade show and forgot to post that notice on the website. Today he moved my pool table from the sellers home to mine and set it up beautifully! He and Anthony were very efficient and demonstrated expertise in the whole process. Plus they are really great guys 😊. I am very pleased and highly recommend them 👍👍👍!

An
Review №6

Great service, was super helpful when it came to narrowing down my choices! I will be back in the future :)

ju
Review №7

Smith Bros. in Grand Rapids, MI. Solid one piece slate frame solid wood! OAK. Beat that :)

Tu
Review №8

In 2010 David moved a table from my parents house to ours. Table is a 3 piece slate Golden West Table. I also had it recovered and bumpers replaced. Move and refurbish was perfect. Bought some extra cues, new triangle & accessories plus a high end cue for my wife. We played on it last night like we always do and I thought to myself this table is as good a table as it was in 1976 when my Dad bought it for our family. Besides our family taking incredible care of it for over 40 years, the quality restoration that was done in 2010 has made all the difference 7 years later! If you are looking for professional quality craftsmanship in the moving and restoration of your table because you really care about it, this is the family business to use. Clearly the review score is obvious testament.

Je
Review №9

Another amazing family business! Had one of the best shopping experiences Ive had in a long time. It was quick easy very well priced and Rory was very knowledgeable. I got everything I needed (which was alot) all in one place and felt very good with what I walked out with. Thank you again Rory and DK Billiards!

Ma
Review №10

We recently had our older pool table serviced by David, and now that he replaced all the bumpers, the table plays like new again. When we came into the showroom to choose our felt color, Rory was very friendly and helpful in helping us pick out a color. Would highly recommend this mom and pop, family-friendly business!

Ky
Review №11

Just an overall great experience with DK Billiards from the showroom to the install, everything was flawless. Super friendly family owned operation with a no pressure sales approach. Went in to see the Tahoe Rustic after much research and purchased on the spot. Had it delivered and installed to perfection by David about two weeks later. Couldnt be happier with the outcome.

Ti
Review №12

Great little mom and pop shop. Found an affordable pool cue within my budget. They even have a 9 foot table to test your cue out before you purchase it. Rory runs the showroom and her husband Dave does pool table service.

Da
Review №13

My grandma and I had such an excellent experience working with David! He immediately returned my grandmas call and had said he couldnt come out until next week. But, David ended up being able to come out the same day to remove our pool table! We couldnt have asked for better service. He was prompt, knowledgeable, and very efficient. We will be using again should we need anything!

La
Review №14

We wanted our table moved so we could re-carpet. I called DK Billiards and was provided pricing and quick scheduling. They arrived exactly when they promised, were very personable, clean and careful, and came back two days later to re-felt and re-install the table. David took great care to ensure that our previously poorly leveled table was perfect! I absolutely recommend him and DK Billiards.

Co
Review №15

We hired them to re-felt our pool tables. They did a fantastic job and used great materials. They even fixed our pockets while they were doing the work for no extra charge. I highly recommend their services.

Ri
Review №16

Dave is just the best. Thats all there is to it. When he came out to move our office table, I described my table at home. I couldnt remember the name but when I told him my rails were hard as rock, he knew exactly who the manufacturer was. They used subpar rubber that only lasted for 5-7 years. I asked him to come out to fix the rubber and put on new cloth (and while looking at the table, I asked for new pockets as well). Not only did he take the rails with him, he took a few cues for service, measured the area in the room and recommended moving the table six inches in one direction and four in another (which doesnt sound like much but it makes shooting much easier now). After he finished the rails, he came out and moved the table, re-sealed the slate, re-leveled, added the cloth, rail and pockets and had me test it out. It was like shooting on a brand new table. Dave is AWESOME and I would recommend him to any and all.

Ro
Review №17

David you did a great job on my pool table being that it was 40 years old and had never been re-done. Everything is great and we love it a lot! I will recommend you to anyone with a pool table. Thank again!

RV
Review №18

DK Billiard has been with my family through several moves over the last decade and every time has been such a great expereience from start to finish. Dave and his team have always been honest, professional and taken extra care to meet all our needs. And all at a good price. Highly recommend them, they are the best at what they do!

Jo
Review №19

Great experience! Comfortable family atmosphere in the showroom and a pool table that looks and plays wonderful. The set-up was especially enjoyable for my son who watched the whole thing and even helped to level the table. Thanks David.

To
Review №20

Solid billiards supply store with great customer service. They have everything you need from A to Z in pool supplies and tables. If you need a table repaired, this is the first choice.

Ke
Review №21

David was an amazing help at an affordable price. I had to move a pool table from LA county to Orange County and he did just that. His knowledge of pool tables is well displayed by him and his crews ability to swiftly and safely dismantle and move the table. He also noted my bumpers needed replacing after the rubber had hardened over the years and showed me just how bad it was compared to a new bumpers. He gave me a reasonable price for replacing those as well.All in all great experience and will contact him again for any future pool table needs.(He also saw I had mismatched colors for felt and chalk and gave me a set to match for free!)

Ev
Review №22

I had the pleasure of doing business with DK Billiards last weekend. Prompt, friendly service backed by competitive prices and the experience needed to set up your pool table right, the first time. I could not be more satisfied. If you are looking to purchase a pool table, have your table maintained or moved, look no further than DK Billiards.

Mo
Review №23

DK Billiards really came through for my family when we were looking to upgrade our pool table so that it looked acceptable in our family room. My husband who is a huge Lakers fan asked that the table felt be in Lakers colors The owner, David Kay, didnt even bat an eye! The job was done quickly, in a highly professional way, and the table served our family well for many years.When the time came for us to relocate our table to a better place, DK Billiards was there to help. I loved the way their staff took care of all the details and made the experience effortless. I highly recommend this owner-operated business as the place to go for all of your pool table needs!

md
Review №24

Thank you! You helped us turn our older pool table into a newfound treasure. Turns out all we needed were new cushions and cloth. We really liked the fact Dave himself does all the work, not some unknown subcontractor. Our pool table plays just like I remember when we first bought it.

Wi
Review №25

Amazing family, phenomenal experience. From purchase, to installation... fantastic follow up and care throughout the process. Will use DK for all future billiard needs.

Ed
Review №26

Excellent pool table service. Free helpful advice readily offered.

Ms
Review №27

Fabu family owned business, professional service from start to finish & reasonably priced (my table is the one with purple felt on their website-thats how fabu this company is)!!!🙂

Ro
Review №28

Pool Table showroom, accessories.

Sa
Review №29

I buy all of my Billiards supplies here. I pay play often and Im always looking for something new to add to my collection. They have a big inventory of pool sticks and they even let you try them out

Er
Review №30

AMAZING! I have so many good things to say about this awesome couple and their business.Dave and this wife are fantastic owners and operators of DK Billiards. I had a horrible experience with TriBilliards ( do not go there! ) And had limited time to get my pool table done before a party in 3 days. His wife was so sincere to my troubles and promised she would do everything she could to help get it done for me.Dave Got back to me in minutes and explained that it takes more time then we had to do things the way they should be done, which he said is the way he operates his business, he will not do a sub par job just to get it done. I really appreciated his honesty and the pride he has in the quality of his work.We came up with the only possible solution to get it done and still accomplish the level of craftsmanship. I pulled the rails, prepped the, and brought them to him the next day. Dave has done everything in his power to get this table done for me without compromising his quality and holding to the same due dates he promised his other customers ahead of me.I am so appreciative of DK Billiards and their help. So appreciative that they have become my first review ever! My second will be a poor review of TriBilliardsFantastic quality, customer service, follow-up, and did I mention already Service! at DKBILLIARDS!Worth EVERY penny!

Information
41 Photos
30 Comments
4.7 Rating
  • Address:3024 E Chapman Ave, Orange, CA 92869, United States
  • Site:http://dkbilliards.com/
  • Phone:+1 714-620-4001
Categories
  • Billiards supply store
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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