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Le
Review №1

I purchased Shun knives about a year ago. They told me i needed a good wooden cutting board. The one they sold me has completely fallen apart. They get 3 stars because the Shun knives are great.

Da
Review №2

Stay far away. The return policy is unethical and a basically a scam. The owner is rude . You can find better prices and quality elsewhere. Do yourself a favor and buy at any other store .

So
Review №3

Great shop! They also have commercial section where you can find wares for restaurant. They offer a baking session for kids Birthday Party too. Locally owned and great selection of any cooking supplies.

Br
Review №4

Never visit this store.Had the worst customer experience of my life here.The owner was impossible to get in touch with and once I did get in contact with her she was rude, accusatory and unreliable.Even the employees of this store agree that they do not treat people well.Never go to this store. Ever.

Gr
Review №5

I honestly do not get this store. Is this a clearance center? There were rubber anti-fatigue mats in the parking lot stacked in a handicap parking spot. At the front door, you are greeted by metal shelving that has random marked down items. It looks like a tag sale outside. Entering the store was just as bad. The store smelled like a basement and looked like they are going out of business. The employees were less than helpful and the woman working was telling another customer that she couldnt help him with an ETA on an item because she had no idea when the store would be restocked. She seemed irritated that he was asking her questions. We walked right back out and went on our way. Terrible experience. I was expecting so much more from this store. With other stores on the Post Rd selling similar items and all of these large online retailers, I dont know how this place will remain open.

An
Review №6

This place has all hard to find baking necessaries. I was in my glory when I found things I had been looking for, forever. Just found out they are out of business.

Th
Review №7

They have restaurant quality cooking supplies on the right side of the store and everything else you could need. You will pay more than other stores but you get quality products.

Pa
Review №8

Inventory was very low. They didnt have any of the three things I was looking for, however the staff was very nice.

Je
Review №9

This owner of this store is a ROBBER. On December 31 I bought a knife and a knife block for my significant other. I came back the very next day to return the items, as I no longer wanted them and explained that to the owner Michelle. She said I’ll give you a 55$ refund tonight and if on Christmas you decide that you no longer want the gifts due to the circumstances that I would be allowed to bring the two items back at any time. So, today on December 31 I attempted to bring the two items back. She flat out refused over text message and shut off her phone. Not only in that unprofessional but dishonest. I came a day after I bought the items, which is within the 7 day return policy to return the items, but she convinced me otherwise so that she could keep the money in her pockets. She took advantage of my situation, and doesn’t care about the satisfaction of her customers. Her employees are stressed out from her inability to manage a store, and to be honest I don’t even know why it is still open. It’s half a clearance store half a washed up kitchen store. DON’T SHOP HERE. You’ll be left disappointment.

Me
Review №10

We have a gift card as a Christmas gift and the receiver was informed today they were unable to use it. I contacted the store and was told their system crashed during Covid and that it would not be fixed until the pandemic ends and that I must not know what is going on there....

La
Review №11

We were very disappointed with this store on this occasion. Was not very well stocked and they had very little to choose from. We used to go there quite often but probably will never go again.

Jo
Review №12

Great place to get kitchen and cooking essentials.

Pa
Review №13

Inconsistent hours, i try to go in at 10 : theyre closed,Go at 10 2 days later now open,GO at 11 a week later, closed,Go at 3 pm that day, still closed,Apparently they were open through all of covid due to their facebook page but every time i went by lights off no one in the parking lot,But then i drive by at 11 o clock at night! Doors open lights on and the open sign lit?!The only time i can say, go to amazon, its faster

De
Review №14

This store is CLOSED

pe
Review №15

My wife and I went here to purchase artisan olive oil and vinegars,spent a lot of cash very disappointed with the staff and service.Could care less if we were there and we were probably their biggest customer of the day.We wasted over an hour waiting for our oil bottles to be filled I lost time in my life I will never get back.The place seems its going under or being split into different stores.

al
Review №16

Inventory was low, finally find something to buy, get to register they don’t accept store gift card !!There system crashed don’t know when they will fix it.sounds like a scam to me !!Sounds like I got to call better business bureau.

Fa
Review №17

Need to work on their policy, there is no other way to know if a Equipment is working unless we put it to work! One item 3 hours later they didnt wanted to exchange! Second item one day later they didnt want to exchange! Third item I didnt bother bringing it back! All different types and times us a business owner here a little tip. For any business customers becomes your family treat them like a family because we need you and you need us! Take it the way you want to take it is up to you!

Ed
Review №18

Wednesday morning. Store opens at 10 am. Its 1130 and no one is here. Several other customers stopped in while I was there. All disappointed! What gives?

Sh
Review №19

My boyfriend and I are foodies and we enjoy kitchen gadgets and cookware of all kinds. So when he told me about this place I was so excited to go. The store is full of everything a Foodie and cook would want. We looked around for nearly an hour. The prices were a bit up there but not anymore than I expected. We got a few gadgets that look tempting. Overall nice place.

Am
Review №20

Without a doubt one of the worst experiences Ive ever had. My best friend and I took a few cooking classes there including a Paella class. The instructor forgot the recipe sheets, but took a list of emails to forward the recipe later. We didnt receive it. I stopped in on more than 5 occasions trying to get the recipe and I was promised it each time. It never happened. Fast forward a few years of not shopping there or doing anymore cooking classes there. I decide to order 24 20.8 ounce glasses. I give my name and number. Im told they were already ordered and its confirmed they will be there two days later. Two weeks later I stop in to find that they clearly hadnt been ordered (although they lied and said it was a distribution issue...and then had the gall to ask my contact information again). I spoke to the store manager who assured me that I would get a call within a week. That was over a month ago. Im done. Im done with the higher prices, the incompetence, the lack of caring, the disorganized cooking classes, and the lying. Id rather shop somewhere that cares about their customers and takes pride in their work.

Cl
Review №21

I would give this place a negative rating if possible. The class I paid for was around $130 for 2 people.. we basically didnt learn a thing, and ate sub-par ravioli as the result. The instructor was awful and didnt even introduce himself. He also brought home the leftovers for his girlfriend instead of offering them to us!!! We couldve saved the money and spent it at a very nice Italian restaurant instead, where we know the food and service would be worth it.I tried calling to speak to the owner or manager to maybe get a re-reimbursement or a credit. They consistently told me the owner would give me a call back and the owner NEVER called me back (I called 6 times a couple months ago). Talk about horrible customer service! I would never go here again, and I dont recommend anyone else does either. It would be a complete waste of your time and money.

Jo
Review №22

I’d give 0 stars if I could. Several times I have tried to redeem a gift card. They say they have a new system that can’t read the gift card but someone is coming out to fix it next month. Next month never comes.

Sa
Review №23

This place is so much fun to shop!!!!You can find anything you need. They have a big selection of everything that any cook might want. I ended up purchasing a lot of cookie cutters. Theres a lot of great gadgets, cookware, and supplies of every kind that a restaurant or cook might use. They even have cooking classes!!!!Highly recommended!!!!

Er
Review №24

Do not do business with these people. Their customer service is deplorable. They are not knowledgeable about the products they’re selling. If you have an issue with any purchase, you can expect no help from them whatsoever. Save yourself the frustration and shop on Amazon instead.

Mi
Review №25

They sold me a meat tenderizer that disintegrates when I wash it. Won’t let me exchange it for a new one. When I was in there to try to exchange it, two people ahead of me were there with problems as well. Horrible way to do business. I even told them that if they made the exchange I’d buy another product as well, but now I’ll never go back. I’m out 20 bucks.

M.
Review №26

Wide selection of kitchen / cooking items. Product range up to the professional / institutional sized products. Great specialty selections.Rare sale. Prices tend to be a little high.

Ar
Review №27

I recently purchased a 20 quart mixer from this store. Prior to completing the purchase I was assured that the mixer would be put on my pickup truck since it weighs about 240 pounds and I have no way of loading it myself. I also asked if I could pick up the mixer in a week or two which was not a problem. I called the store a day in advance of when I was picking up the mixer to notify them that I would be there. When I did arrive there was no one around who could put the mixer on the truck. While I was having a conversation with an employee about why no one was there when I made an appointment, two gentlemen who where shopping heard the conversation and offered to help load the mixer (they actually loaded it with little help from me). Since there are other companies where I do business that know the services that they can provide and what customer service is all about, I will not be shopping at this store in the future.

Ja
Review №28

I would highly recommend the Chefs Emporium. Kolbes exceptional customer service alone made my experience well worth the hour drive to get there. I look forward to shopping there again! I wish all shopping experiences were as good as mine.

St
Review №29

Sad what the new Covid world has done to this store. Please continue to visit and shop so we dont lose this gem

Me
Review №30

Store was stocked well but some of the people working were a little rude. Maybe they were just having a bad day. It happens but for my first experience it was not a good one overall. I ended up getting the products online allot cheaper . I always try and shop locally but when the prices are so over the top and there are no discounts I have to buy where I can save . I will continue to try and shop here hopefully I will have a better experience.

Ar
Review №31

Quite selection of kitchen utensils for an amateur and chefs, that will find home at both home and restaurant kitchen.Also there is a nook where you can try exotic infused oils.They apparently also do cooking and baking courses but I wasnt able to ever get their schedule

Al
Review №32

I went to Chefs to purchase a stand mixer for my mother as a birthday gift. They even special ordered it in purple for me. I didnt even know that they made them in purple. I was pleasantly surprised. All of the employees were extremely helpful and were able to answer all of my questions right away. The selection there is incredible. I went just to purchase the stand mixer and ended up leaving with the stand mixer, a mortar and pestle, and a new sauté pan. My mother was very happy. I will definitely be a returning customer. I recommend Chefs to anyone who is looking for Kitchen supplies.

My
Review №33

I love this place! I go here to pick up things I cant find elsewhere. A huge variety of utensils and some unusual vinegars Etc. Absolutely worth a trip.

My
Review №34

A great place to get it all in the world of cooking. Wheater pro or amateur you will find what you need at a good price and friendly help too

St
Review №35

My favorite place on Earth!. So many gadgets and samples and classes available. Lots of price points to fit every budget. Great staff, huge selection. Love the professional selection.

ja
Review №36

Horrible, customer service!!Was there on Sunday December 16th for a cooking demonstration (cupcake wars) with an organization for special needs children. I was greeted upon entering, I then informed them of my purpose for being there. At first there was a bit of confusion and then we were escorted to the kitchen area which was a MESS! There was dirty dishes in the sink, countertop was dirty, there was no preparation for the event that was to take place in less than 20 minutes. Chef wasnt there, nothing was prepped!! We were told that the Chef was running a few minutes late due to car trouble, but in fact the Chef stated to us that he was just notified of the event 20 minutes ago!! Upon his arrival, he was just a shocked and disgusted by the appearance of the kitchen as we were so he immediately started to clean up before any food prep could begin (this was totally understandable). In my opinion the staff did nothing to fix the situation just a lot of passing the buck no one took responsibility for the appearance and the treatment of us. The director and founder of the organization along with the parents of the children were not very happy (Im sure other letters will follow) with the situation. I would like to say that the Chef did an outstanding job in making lemonade out of lemons, the kids seemed to enjoy themselves. I was interested in booking a class there, but after the service and treatment I witnessed and was a part of on this past Sunday, I think Ill seek elsewhere.

Mi
Review №37

Came there on a Saturday at noon and the place looks like its out of business. Would be nice if you posted a sign in the window to let your customers know .

Ca
Review №38

Very disappointed,not a good selection of pots and pans

An
Review №39

I had a fantastic experience here. They have an excellent selection and the staff was very accommodating with my millions of questions!

Ra
Review №40

Here at 5:30. Says theyre open till 6. Place is closed. Awesome.

Ch
Review №41

If I could give no stars I would do that. no aisles labeled, no signage for whats down aisles.. we went in for oven mitts, they didnt have them in one sect. found some on a triangle rack, found some at end of aisle, for 2 that said up to 600 degrees, was checking out and saw big return policy behind register, I asked if these dont hold up to 600 degrees can I return them since your policy states no returns after opening pkg, she didnt know had to ask, never got an answer, but 7 days for money back unopened and store credit after that.., then she could figure out how to ring them up 2 bar codes on them one manufactures and one their bar code, employees where carrying on very loudly wirh their own personal conversations, will NEVER go back

Ro
Review №42

Would leave zero stars if I could. Totally unprofessional staff. I was in the store when one of the staff held a cooking tool in front of his groin and made an extremely crude comment to another shopper in a voice loud enough for half the store to hear. Im only glad my wife was not there to witness it. When I complained to the manager his response was that the other customer was the employees friend. Only after I told him how inappropriate his response was did I get a half hearted apology. Noreprimand to the employee. Customers should never be subject to this.

Sa
Review №43

Manager was super friendly and knowledgable. Got a great deal on a 24 ct muffin pan. We enjoyed shopping there!

Ja
Review №44

Major attitude problems with the help starting with the owner and works its way down from there. I asked Kolbe for help and he gave me such an attitude I walked out. Never again! There are many other places to purchase cooking supplies these days including online. I think there should be some re-training starting with the owner.TO THE OWNERS RESPONSE (EDITED): I most certainly WAS a customer! Its your response to my review that shows all too well exactly what my review is all about. Good luck Princess. I guarantee within a few years you will be declaring bankruptcy.

Ph
Review №45

Really neat store love all the gadgets.Love the deli restaurant cheers.

Ly
Review №46

After spending over an hour looking for a chef coat with a unique style, I thought Id found the one. I ordered it and paid $33.72 for 3 day shipping, as I wanted to wear it to a special event. Order was received 5 days after order date. When I called the customer service number, I got an answering machine. Very cheap fabric. Item number VSWOWHT

mi
Review №47

I found everything i needed! I did read these reviews and decided to return to this store, glad I did. I got a great deal on Global Knives, a carrying case for my new knives, John Boos corner cutting board and a Swiss Diamond omelet pan.

Je
Review №48

I was vey disappointed in the commercial/ restaurant area. Not a lot of selections and the process are steep. Also I was looking for basil and they had so many spices except for that one. I ended up having to make another stop for that. Knives selection was huge, but the prices were out of this world.

Br
Review №49

Found everything I needed prices are good products are better quality than what you find in department stores

Pa
Review №50

Absolutely fantastic. Great products,Reasonable prices. Could spend hours there

Sc
Review №51

Whatever mode you use to apply heat to a food item, whether its for 1 or 101, Chefs has something to make it easier, more fun, sometimes tastier, and usually at a reasonable price.

ma
Review №52

This store has changed over the last year,still has nice kitchen gadgets.

Ra
Review №53

Love this place. If they do not have, you dont need it. Dozens of oils, dozens of balsamic vinegar. Everything for the home or professional kitchen.

Th
Review №54

Not sure whats going on, are they closing? Store was a mess, far less inventory than my last visit. I must have picked up 10 items with no pricing, very frustrating experience. I had a list, and left empty-handed.

De
Review №55

Disorganized, messy store. The one person that was alone working there was loudly talking on the phone about being really annoyed because shes by herself. Gave me an attitude because I didnt want to pay over 100 bucks for an item that I can buy from Amazon for 50. Made a snarky, back handed comment St me. This place has gone really down hill.

Jo
Review №56

Very nice and helpful staff! Always have what I need!

pa
Review №57

Absolutly horrible customer service! I would never recommend this place ever! I purchased something and tried to return it the next day un opened with the reciept and they were closed during regular business hours.. ok I waited 2 days went back closed again.. sent an email to the website no answer.. came back finally opened but cant return because its past 7 days.. are you kidding me! This place is a joke! Over priced! Never open! And their classes do not teach you anything! STAY AWAY!!!!

Ju
Review №58

Chefs has such a wide selection of kitchen supplies! Some things I have never seen anywhere else. The staff was very friendly and helped me have a wonderful shopping experience. Also having the cooking classes are a plus! Cant wait to go back!!!

Je
Review №59

I loved the variety of products they have available to buy. Thoroughly enjoyed the cooking class that my husband and I attended!!! Would highly recommend it!

Ju
Review №60

Store stated that it is open sat at 11 am. Went there at 11 24 closed wated until 12 pm still closed .....

Is
Review №61

It’s amazing to shop at a local, family owned store! The staff was so nice and helpful!

Ef
Review №62

Love this place. I feel like a kid in a candy store in there.

ci
Review №63

This is the worst store that Ive ever been to.I needed to return a product that was terrible but couldnt without the manager being thereHe apparently had left but his own staff didnt know if he left or not. And now Im out $200 because I cant make it to the store again for another few weeks

Jo
Review №64

Good selection and the small staff os nice. Prices are all I need this right now prices, very expensive.

Me
Review №65

If you love to cook this is the place. Love it

Li
Review №66

Owner is not truthful. Buyer beware, do not sign up for any classes or camps here! I filed a complaint with the BBB, no response from the business.

Ja
Review №67

Excellent attention and help from the staff and a must-see inventory!

Ad
Review №68

Really nice clean store with a huge selection of items, everything from good olive oil to industrial equipment.

Ru
Review №69

Great customer service and products, but prices are a little pricey.

Cr
Review №70

Best place for the chef within you or someone you know

Ry
Review №71

Incredible selection of kitchen accessories. Culinary classes are offered as well.

Br
Review №72

DO NOT TRUST THIS STORE. THEY RUINED MY EXPENSIVE WUSTHOF KNIVES. I took my knives into Chef’s to be sharpened. I was under the (false) impression that a cooking store, which specializes in knives and has an extensive (and expensive) knife inventory, would have associates that are properly trained to sharpen knives. I took six high quality knives into the store, including three Wusthof knives. The associate inspected the knives prior to taking them away for sharpening. When he returned with my knives, they were not sharp. Additionally, the associate had SHAVED OFF a significant depth of my most expensive knife. Knife sharpening obviously involves shaving off some of the metal in order to make a new point on the blade, but he shaved off so much that there was no space between the hollow ground depressions and the blade. Since he had not sharpened the base of the knife, I could see exactly how much he had shaved off. Instead of a straight edge, the knife somewhat resembled an L. I pointed this out to him and he took the knife back to sharpen it again. When he returned a second time, the L was nearly gone but the blade was chipped on the edge and had waves in it where it was not sharpened in a straight line. My other knife blades were similarly uneven. I complained about the situation to the manager on duty, who actually accused me of bringing my knives into the store in that condition. Infuriated, I asked what they could do for me, since they ruined several of my knives. The manager refused to do anything. He gave me the business card of the owner, Michelle, who apparently never works in her own store. Either that or she is trying to avoid me, since she did not return any of the three messages I left on her cell phone or one I left for her in the store. I will never return to this store and I hope you don’t bother giving them your business either.

Do
Review №73

Great place for anything you want for cooking oils gadgets for the kitchen it is wonderful

Ra
Review №74

Took them till April for my Christmas present to come in.... Good all clad selection though

Cr
Review №75

I go here all the time, but today I got really good service and the lady (I didnt get her name) helped me alot

as
Review №76

Didn’t had any basic restaurant supply I went to get the sanitizer pills and test ph strips which is any basic restaurant need

Ch
Review №77

Like an old fashioned hardware store for cooking. They always have what I need plus what i went in looking for too

Jo
Review №78

The owner is a definite liar and wont be in business much longer. The labor Dept had a list of former employees that she owes money to.

Sh
Review №79

Fun store, perfect for creative cooking or just everyday needs

St
Review №80

Rude employees! They are not at all helpful & the selection of supplies is garbage

Ma
Review №81

A cooks fantasyland!

Li
Review №82

Great selection and friendly Staff

St
Review №83

My husband purchased a toaster on 12/22 for me for Christmas. It was much larger than I wanted so I returned it on 1/5. I could only get a store credit because it was outside their ridiculously short return window of 7 days. Im all about shopping local and helping out the small businesses but not when the business cannot compete with larger retailers with their customer service. Most stores have at least a 30 day return window and even extend the return terms during the holidays,The cashier kept calling me honey and love which irritated me more than forcing me to take a store credit. 95% of what they sell in that store can be purchased at bed bath and beyond or on amazon which have much better return terms.I put a similar review on their Facebook page and they took it down and I received a warning from Facebook. So there are bunch of 1 star reviews on FB without commentary as I suspect everyone else also received a warning from FB. They only reviews that have any commentary on FB are the 3 star reviews and above. After I use the store credit I will never buy anything else from that store!

Ja
Review №84

Lots of great items for any kitchen

Sa
Review №85

Has all the latest tools any chef would need. Priced similar to what youll find on Amazon or online.

Ra
Review №86

Went in to find a new wok and tools.Found what I was looking for.Looked around and found more great tools and gadgets. They got everything u would need.

Ma
Review №87

Poor customer service, staff very unhelpful and quite rude.

Ja
Review №88

Had my daughters birthday party here was awesome

Ru
Review №89

Nice and clean store a little on the price side

Ke
Review №90

Pricey AF. Didn’t call me back about a special request. Went elsewhere.

Sh
Review №91

Great place!

Co
Review №92

Huge store with so much to choose from. Love The oils..

Ch
Review №93

Not impressed by the quality of items and the appearance of the store. Will not return to that site.

Pa
Review №94

It says store opens at 10 o’clock on SaturdayIt’s now 10:30 nobody’s here, and everybody that’s been here waiting is leaving, wasted my time and gas I guess I’ll go home and get what I want @ Amazon more American customer service down the toilet It’s a national plague !

La
Review №95

Nice everything for the kitchen great for chef life!!!!

Se
Review №96

An amazing store lots of goodies

Ja
Review №97

Best kitchen equipment stote

Je
Review №98

I can spend all day in here. They have everything you need for cooking.

St
Review №99

No customer service, and the place is over priced and dirty looking. Wont go back again.

De
Review №100

Every item a chef or cook would want or need. Lots of restaurant style pans and supplies

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