Owner and contractors do not stand behind their product. I had a pool cover installed and they cut it three times to try and get it correct - simple oval. It looks terrible and they offered no options to fix. They have no warranty and will not back their product. Owner ignores his customers. There are many companies offering this product. I picked the wrong one. Avoid All-Safe Pool Fence & Covers.
I agree with the other one star reviews. .product does not match products . Paid a high price for this product and wrong color was sent. They would not exchange without having us pay another OUTRAGEOUS shipping charge and 25% restocking fee. After both shipping fees and restocking you are out 60 percent of what was paid. Go elsewhere . Owners wouldn’t even give the courtesy to speak to us about options . I wish we would have read these reviews before making the same mistake many others did .
Shouldve done my research before ordering from these crooks. Shipping is outrageous to begin with & if you have to return a product to them, you might as well forget about it. They charge you a 25% re-stock fee for doing nothing & you have to pay more shipping to send it back to them. Also, the colors they list on their website dont match what they send to you. Avoid this place as other reviewers have mentioned
Read the fine print on the website. This company does not stand behind their product or the contractor doing the work. If you have issues you will have no support from the company. There are better choices as this one will cause great frustration and a poor product.
Purchased a fence from All Safe Pool and Michael R was really awesome and answered all my questions. He sent Pete to install our fence and he was awesome. Pete explained to both my hubby and I how to remove fence, self closing gate, etc.We are so happy the way our fence looks. I highly recommend All Safe. Thanks again Michael and Pete.
Tim and his crew were the best. Love my pool fence, thank you for the quick response and great service.
Custom pool safe fence which was fabricated and installed. It was an awesome addition to our backyard.
Great customer service and very reasonable prices
With the installation of the pool barrier my family and I have peace of mind now knowing that our 2yr old grand daughter will be safe running around in the backyard.Mike was very helpful,flexible,patient, and professional throughout the whole process. He explained everything and I was satisfied before we went ahead with the installation.The installers were very good. They were punctual, approachable, knowledgeable and professional They answered all my questions and and addressed all my concerns.Overall, I am very happy with the whole team.Thank you very much .-Sonny Sanchez
The company was very professional right from the start. They responded quickly to all my emails. An estimator came out and surveyed the area and talked me through all the options to make sure I got exactly what I wanted. After I confirmed the order, they set up an installer to come out to do the job. The installer was great. The job was done exceptionally well and he left no mess at all. We are very happy with the company and the product!
From the first phone call to the day of installation I was treated with a great deal of respect. The questions I asked were answered intelligently. I felt that when I made my decision it was informed and I had no fears. I was not pushed into anything and I was given options. The installation was quick, not intrusive, and very professional. My main concern was to keep my granddaughter safe, and I truly felt that was their intention to.Good company, and I have already recommended them to two other people in my family. Quality and beauty was also a concern and the pool area is just lovely... and most of all safe.
All-safe was awesome & our project manager Mike was incredible. They were able to come check the pool out, provide a bid way less expensive than the competition, and install our net all within a few days. It looks great & were excited to have the little extra bit of safety for the kids. Thanks Mike & team!
5 stars from me. Very pleased with Mike and the installers. The installers were punctual, friendly, and professional. They kept the work area clean and really went to great pains to ensure that we knew the strengths and limitations of the fence as well as how exactly it works. Would recommend to others.
We interviewed three pool fence companies, All-Safe was by far the most knowledgeable and had the best product construction. For the safety of our toddler and her little friends who visit, this was the best choice for us. The salesman was very prompt,courteous and good at explaining how to operate the pool fence and gate. The installers were confident about the application needed for our home and were clean and diligent with their work.Thank you All-Safe for bringing some peace of mind to our backyard pool!
Troy who was my representative and was professional, on time and the fence is excellent. The rep that came to my home to install the fence was also punctual, professional and took the time to explain how to install and remove the fence. The fence was up in 1:30 hours. This is a very credible company and I would refer to my friends and family.
Very professional and efficient customer service. For real on point.
I just want to add my 2 cents to the glowing reviews about my All-Safe pool fence. From the 1st response to my inquiry, to the fence being installed.....A+ to everyone I had dealings with. Getting the estimate was a pleasant surprise, then the installation taking only two hours....well, I was/am impressed. Thank you to All-Safe, we are now all safe! It looks wonderful too, a beautiful and safe addition to our pool area.
I had to cancel the original company selected to put in our pool fence, when the installer informed me that the pool gate when removed would leave 2 permanent bolts 2 above the surface of pool deck. I had All-Safe come out and was immediately impressed with the sales rep who showed me the options and how the fence would be installed. The fence was installed by two very good technicians, and it is exactly what I expected and looks very good. They did a very clean install, and the gate mechanism is well engineered. And they were $425 less than the company I cancelled!
The installers were punctual, professionals, clearly sketched where the fence was going to be along with us, listen to our comments, answered all our questions.The installation was promptly executed and they cleaned everything after them before leaving.We are very pleased with the service provided and with the fence and we are recommending All-Safe Pool Fence and Covers to anyone.
We have had our pool net for 7 years and it looks as good as it did when we bought it.We then had more children and called for a pool fence as well. We called them out again and in a day they were complete. it has been 7 years for the fence and gate and I am happy to say it still looks as good as new and nothing has rotted or broken. anyone with pets or small kids I highly recommend both the pool fence and pool net.
Awesome experience from start to finish. We shopped around and felt most comfortable with All Safe Pool Safety. We decided to go with a Pool Safety Fence, since we anticipate only needing the pool barrier for a few years, when our daughter is pool-safe. The price is competitive and the product works as advertised. Its nice to work with a company that actually delivers on their promises.
Top quality fence, it looks great. The owner, Craig, is awesome to deal with. I highly recommend this company.
We needed a safety cover for our pool since our granddaughter was beginning to crawl and would be walking soon. Michael from All-Safe Pool was very informative when he came out to meet with me regarding what our different options were. We decided to go with the pool net and we are very happy we did. It looks great. It is easy to install and remove.The All-Safe team arrived on time to start work on the safety net. They explained exactly what they were going to do. They did a fantastic job and explained and demonstrated how to install and remove the net. They were very professional. I would recommend All-Safe Pool Service to anyone who may need this type of barrier for their pool.
I just want to let everyone seeking pool safety equipment to know how pleased I have always been with all the services and products received from All-Safe Pool Safety. Their level of quality and excellence is unmatched. Everyone at All-Safe is knowledgeable, professional and accomodating. For all of our employees with pools, our company pays 100% for All-Safe to install safety equipment in order to protect their families. This company truly saves lives.
We have the net covering our spa AND the gate around the spa - so we are safe times two! All-Safe did an excellent job installing both pieces of equipment and the products have stood the test of time. Our net was installed back in 1998 and then we decided to upgrade to another layer of protection in 2004 by having the gate put up. We highly recommend All-Safe Fence & Pool Covers!
From the estimate to installation All Safe made getting a pool fence a breeze. The free estimation was informative and I didnt feel like they were trying to sell me things I didnt need. They are very knowledgable about pool/child safety. The installer did a wonderful job. He worked neatly and was very helpful explaining all the features of my new fence. I cant say enough good things about my experience.
I had a pool fence put it. The installers were punctual and did a fantastic job. They explained all aspects of the job and all information I needed to take it down if I wished. They cleaned up the site after completion. I would highly recommend All-Safe Pool to anyone who wants a quality job.
The crew came when they said they would, did a great job and explained everything and left a beautiful fence around our pool and spa. Now we can relax when our granddaughter is out there with us. Mikes presentation was excellent as well.
All Safe Pools did an amazing job for us on Sept 17 2013.They spent the full day installing a black mesh fencing barrier between our concrete patio and our swimming pool. They installed 2 self latching gates along the fence.They also put in the custom pool net cover that is so secure and tight that it would be next to impossible to fall in the pool or get under the net coverage. The net cover is secured with metal clips that connect to hooks that have been drilled into the cement base 1 foot outside of the pool edge. All 3 installers from All Safe Pool were professional and polite and kept us updated during the full process of the installation. They were early for our appointment which was a good sign.Mike -our salesmen did a fantastic job of measuring correctly the first time and presented a great product to us. We are so pleased with this pool net/fencing job project - from start to finish and highly recommend All Safe Pools!Thank youEarsley Family
Our pool fence was installed yesterday by Pete. It was a pleasure meeting and having Pete install the fence. It looks fantastic. He left the pool area very clean. He spent the necessary amount of time explaining how the gate can be adjusted if necessary and how the fence can be removed and subsequently replaced. From the initial contact and estimate appointment through completion of the installation, it couldnt have gone better.
After contacting the other competitors and getting estimates (all in the same ball park), I went with All-Safe. Troy came out and gave the estimate. Further contact with him was through email. The job was done professionally with no problems at all. Everything they said would occur, did. No surprises or problems! I was very happy with the installers. I would give 5 stars overall, but the only thing I would have wanted was a little more follow-up with Troy after the job and by phone instead of email. I got the feeling that because my job wasnt a BIG job, it wasnt quite as important. But, overall, I would highly recommend the company.
We have small children who visit homes without pool fences on occasion. The situation makes us very uncomfortable yet we dont have control over the individual pools. I discussed the situation with Reed from All-Safe and he directed me to the Safety Turtle product. Safety Turtle is a bracelet that locks around the wrist and has a remote alarm that we set up in the house. If a child with the bracelet somehow gets outside and falls in the water the alarm will go off, alerting us to the situation. We have owned our Safety Turtles for years now. They continue to work perfectly and provide us with a sense of safety knowing wed be immediately alerted to any pool related emergencies. I highly recommend this product to others in a similar situation, and recommend All-Safe as a great partner for pool safety.
The All-Safe team is excellent, from the estimate process through installation everything went smooth and quick. My wife and I had a 4 brown fence installed, and their experience showed through every step of the process. I would highly recommend them for your pool safety and cover needs.
The salesman and the installers were all so professional and accommodating to our requests. The product itself is amazing qualtiy and durability. My husband and I were skeptical at first as to how it would look but we were pleasantly surprised to see how the fence just blends in with the backyard. Now we can relax knowing that our grandchidren are protected against pool disasters. We highly recommend All-Safe Pool Safety Products.
1) Salesman was Very Professional with many Ideas and the Pros and Cons where we might set up the fence. 2) Installing crew was Amazing Informative Before and after Completing the Installation of the Job! If you Have Small Children or Grandchildren, you cant go wrong with this company! I will always Highly Recommend ALL-SAFE Pool Fence! AAAAA+ Employees, Thank you
Such a great people. If you are looking for a quality in an affordable price these people are the ones that you are looking for.
Troy came out to give me an estimate, he was very professional, thorough, and friendly . Installation was seamless . Great quality product ! I highly recommend !
They came in and gave an accurate estimate. Very professional.The installation process went very well. However there was a misunderstanding between Estimator and the installer which left one location vulnerable after the completion of the installation. It was very disappointing. BUT after I contacted them by phone and explained the situation they came in 2 days after and remedy the situation by routing the fence from elsewhere eliminating the safety hazard.This was done free of charge and very fast.I am very happy with the product and services of ALLSAFEand do recommend it
Would give a zero stars if possible for the Broward County/Miami Dealer. After a pleasant experience with the estimate-guy, Jorge, we were scheduled for pool fence installation 2 days following. When the installation guys never showed up after an hour, I called multiple phone-numbers associated with the company. Eventually I received a call back, and was told the installers were in the wrong city of Florida and would be longer after already being over an hour late without notifying me. This company has no regard for the customer, as I had to take off work already for the estimate and installation and now they needed to reschedule...I called in to tell corporate of my frustrating experience and see if I could be given any discount due to the multiple mishaps and was given Jason, the directors number. He asked what do you want me to do about it, we all make mistakes, and said there was nothing he could do for me and hung-up...Stay far away if your in Miami area unless you want to waste your time!
Wanted to get a quote, We are a working family and need 5 PM or after appointments. They are in Orange same city as me. They pretty much said no appointments after 5. Whats a working man to do. I guess a vacation day? I really wanted to do business local and I questioned the times and they said no. I truly cant understand a service like this not working with a customers.
Everything was done fast, smooth & as planned.The fence looks good.I would recommend them.
Extremely polite and professional company and installers. They were able to accommodate our unusual landscaping to secure our pool.
All-Safe provides superior products and excellent service. This business is very professional and well run.
The process was quick and easy and the final product is clean, sturdy, and easy to use.
I got the blue pool net for pool and a net for the spa also. (Picture posted above) (Putting green by Centerstage Golfscapes - Chad Center)Excellent service from everyone from sales estimate, to office, to installers. This net serves as a dual purpose for us. For my almost 1 year old son and his safety, and for those annoying ducks! Well its almost been a year now since buying this house and resurfacing the pool. Our new pebblesheen surface has stayed beautiful thanks to All-Safe. The ducks are now back and just the other day when I was cleaning the pool, they were circling around. I put the net back on and just as I was about to go back inside, they tried to make a water landing and both ducks bounced on the net and looked startled and kept flying! No more filthy ducks in the pool!
Good service and good price. I would recommend them to my friends and family.
Your employees from sales to installation and customer service were very professional. The fence looks great!
Good price and very professional staff
These guys are real professionals, would highly recommend them .
Good covers
Good customer service
Good job
I’m back!!!!