DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY...I ordered a living room set and rug of March 2020 and it took 6 months for me to get my furniture after it was paid in full at time of purchase. Of course I had to chase down my furniture..they never call you back when they say they are, they always have a song and dance when you ask about your items. It was a horrible experience. I ended up getting a $300 refund for the inconvenience but I feel thats the least they could have done. They are full of excuses and never can give you a answer about anything
Thank you Sammie for delivering my bed set today. When I found out that my delivery wasn’t coming on the scheduled day Sammie made it possible for my things to be delivered when I was available and in a timely manner. When my things were delivered they didn’t deliver the footboard in the right color but U.S furniture gave me a call and made it possible for the footboard to be delivered today. I really appreciate it. Even though there was miscommunication they made sure to still find a way to meet the customers needs.
Don’t order from here save the hassle and go to a legit place! They only give the run around and don’t delivery Within the time frame, multiple excuses and they never get back to you! I was given a time frame of 4-6 weeks ordered in aug now I’m being told I won’t get it until middle November mind u only found this out after calling multiple times they never even had the courtesy to call and tell me. When I threaten to write a review I was told by Tom to go ahead and good luck! Horrible customer service!
They were our fifth stop of the day looking for a sofa. We knew the style we wanted and they were able to offer it to us cheaper and with a better warranty.Ordered couch last Saturday and got a call for delivery by friday. The 3 guys that delivered were professional and supringly fast considering i live uphill. Had both couches inside and together in around 20 min.Took all the trash as well! Couches were perfect and exactly what we were shown off the website. Will be going back again.
I like a good bargain so I purchased a living room set from this place….my set costs 200.00 less than what I would have paid at other stores AND they gave me a free rug to match my set…(very good quality rug). Barack helped us…he was very friendly, personable and easy to work with…I was concerned because there was a delay with my furniture due to the storm in Texas earlier this year but we received it earlier than expected…The delivery guys were quick and professional too! I would recommend this place for anyone looking for a bargain.
I ordered a liver room set back in April and here it is July bout to be August and I still haven’t received my furniture yet I call and ask to speak to a manager and they have me on hold for a while and when I did talk to someone he was very nasty and smart like he didn’t even cared that I spend money with them..... They have really nice furniture but they take forever to get it delivered to you.... I will never buy anything else from them and wouldn’t suggest no one either....
AMAZING EXPERIENCE !!! DELIVERY TOOK A LITTLE LONGER THEN NORMAL DUE TO COVID DELAYS BUT TOTALLY UNDERSTANDABLE. FURNITURE WAS AMAZING QUALITY. DEFINITELY RECOMMEND
This was a “last stop on a whim” while hunting for a dining room set, and I am forever grateful that we did! We explained what we were looking for (like a walnut wood, nothing gray or rustic) and Eli was amazingly helpful. He gave us an incredible deal on a 7-piece set and server, that beat the larger-name chain that sold it by far! It was a great deal. When we explained that we were having a big family dinner for the first time in over a year now that everyone was vaccinated, he was so sympathetic and expedited our order for us. It came super soon, the delivery was speedy and impeccable, and now our dining room is complete. We are constantly complimented on our beautiful furniture, and we never could have done it if we hadn’t gone to US Furniture! I highly recommend checking them out if you are on the hunt for high quality furniture but don’t want to break the bank.
The staff here were friendly the furniture is great and the prices were even better! It took a few weeks for delivery due to Covid but it was definitely worth the wait. The 2 gentlemen who delivered and set up my furniture were also very polite and respectful. My kids and I love the furniture. I have also recommended this place to my family and friends.
The worst furniture. 12 months and i still have not received all my furniture. stay away
I really really do ❤💋 this place because when u go an pick out ur own mattress bed set an plus table set also it get delivered to u on ⏲
Horrible!!! The women that works there never remembers anything, always by the end of the week. We have been waiting for a mattress for 4months now. When i asked to speak with a manager they were not available nor was i provided with a name! The sales rep was great but i should not have to chase furniture that we are already paying for. DO NOT SHOP HERE not worth the headaches.
Oh I love this store my whole house furniture is from them. Great customer service I love it.
Terrible experience! We ordered a sectional and ottoman on a Black Friday deal. They were honest that it would take 10-14 weeks for delivery due to Covid. Our sectional came and was delivered around the 12 week mark. No ottoman. They said it would be about another month - nothing. We called the store and delivery company a bunch of times. Every time they said “next week”. Once they even said “tomorrow”. Here is it 6 months later- no ottoman. They refuse to refund my money and you always have to call back when the manager is there but he is NEVER there. They said they can’t do a refund once the furniture is “in”. I said, “Where is it? I’ll just pick it up if you refund the delivery fee.” She wouldn’t even tell me where it was, just that it was in CT. As of today, no refund and no ottoman. Don’t buy from this place. It’s a joke and they just jerk you around.
This place is a scam. They take your money and tell its normally 3 weeks for delivery, but will be 3 to 8 weeks because of covid. I ordered on Feb 11th 2021, it,s now August 8th no chair. They told me in March it will be at my house my the end of April. They told me in April that by may. Now its August 8th, and on August 11th they are violating their own contractI will be personally goingo. To collect my money on the 11th.
NEVER order from this place!!! Nice furniture but it’s definitely NOT worth the experience that you have to go thru. I had to wait 6 months for them to deliver 1 of the chairs that I ordered... after them telling me that everything had came in. Whenever I would call to inquire about my purchases they would NEVER let me speak to a manager. I mean it was just the WORST experience I’ve had with buying furniture. I will NOT be giving this company ANY more of my money. And wouldn’t advise anyone else to do the same.
I got all my furniture for my new place from here.. everything is great quality and the delivery was fast. I received many compliments from my visitors.. thanks US furniture.
I ordered a sofa and love seat set on February 2020. They told me it would take 4-8 weeks to get he. I kept calling to check on the status and the first time I called the rude guy said “well just wait” and hung up. The second time I called it was another guy. He was extremely rude and didn’t even let me finish talking. He talked over me through out the entire phone call, until I asked him to please stop and at least hear my side as well. He was extremely rude and left of as well just wait until the end of the month. It’s been going over 2 months now and we now have to wait another month for our furniture. They seem so nice and polite when they take your money but afterwards it’s all attitudes and yelling from their customer service. DO NOT BUY FROM HERE !!!!!!!!!!!!!!!!
Yitzi was fanstastic. She was patient and diligent in helping me find a bedroom set for my disabled sister. Keeping price down was crucial, plus I was in need of the set right away. The manager, Barack was great too. So accommodating. He promised delivery on Saturday. As promised it arrived right at 7:00am. The set is absolutely gorgeous! If quality, price, and customer service matter to you....work with Yitzi and Barack!
Please BUYER BEWARE: To ensure that my post wasn’t based off of sheer emotion I waited. I ordered furniture on 10/6/2020, paid deposit..Barack said to ensure delivery bring the rest in cash. On 10/13/2020 I brought in cash. Barack was super friendly and even kind, he said US furniture would have the same customer service and operate like any other furniture store. He said due to covid the longest item on the order would be 12 weeks. That has not been my experience. He said I would deal with him because my order was large, after exchanging money, I couldn’t reach him, he didn’t return calls.I ended up dealing with the young lady at the store from this point on. My delivery came right before Christmas. To my surprise all items weren’t there. It’s been 20 weeks. I am still waiting for my the rest of my furniture, the young lady who works here was kind. She started updating me and calling me, two days ago she called to inform me that my last pieces were received and would be a week to deliver, the furniture warehouse calls today to schedule delivery but still doesn’t list all items. I ask if I can call the store first to see what happened. I call and Barack answers. I try to tell him what was communicated, he says. Yea the pieces aren’t there. I say but I was told they were all there. I ask to speak to the young lady. He says very rude “ I am above her, it does not matter if she says it’s here if I am saying it’s not”. I then say Barack you told me you would handle this delivery, but I haven’t dealt with you since the cash hit your hand. He says he is gonna call the warehouse to see if the chair is there. I ask would he be willing to just refund for the sectional and send the remaining pieces to the bedrooms. He says No! The only reason I even bothered waiting is because I spent a lot on my furniture, and believed that my experience would be pleasant. It has not at all. The attitude and sarcasm. If he had of shown me that in the beginning I would have just walked away. Please don’t spend here. I may end up seeking legal advise just to retrieve what I paid for. Don’t do it!!!! I’m not even upset. I just feel really bad as a customer you are not valued and He doesn’t use the same tone of respect and professionalism he does when you are in the store. He speaks to you as if he could careless. This doesn’t even touch the furniture that came warped, scratched and slighted with damages. The delivery company damaged a custom door. I sent photos to Barack. Nothing! He said “name brand doesn’t always mean better, I’m here to say, maybe not but no one should have gone through this. I wished I could post the photos.To be fair. I received an updated call 3/5/2021 saying my furniture will finally all arrive in 7-10 days. I am happy to amend this review as far as remaining pieces go. The original experience is what it has been, and I have to stand by that truth.
HORRIBLE EXPERIENCE!!! Ive been getting the run around about my furniture for 3 months. Partial furniture was delivered and was defective, delivery men ruin 2 out my plants on my lawn. Went to store to speak to Manager about defective couch and ruined plants and still Im still getting the run around 2 weeks later. Salesmen that work there wont give the owners name or information now I have to take legal action. I have called and went to the store countless times for help and they are unhelpful, rude and unprofessional. This experience has been hell!
They have the Worst customer service ever!I bought couches with Warranty it was bad quality, and they told me we move them for you when you move out and never did!When I went to the store they told me call the manufacturer I call the manufacturer they tell call the store.Im so disappointed with there services, and will never trust there words😡
I never ever gives reviews because every individual has their own opinion...this time I want because the service I recieved was NOT what I expected!!!It actually exceeded my expectations. I was not expecting to recieve my merchandise as quickly as I did due to this pandemic crisis we are going through. But its here its comfortable and and Im in love ...Thank you US Furniture and a special shout out to Barack.May your business prosper.Satisfied Customer
I was never here, but its probably not for laundering money
Had a great experience at this location, made my shopping experience for my new home smooth and they did a great job at helping me setting up the ideas i had for each room.
Stay away! Theres a reason why this story is always a ghost town...They don’t do any returns, nor do they inform you before you buy anything that there isn’t any returns...bought some couches from here 10 days ago, you can’t return or exchange once they are delivered. Also, ordered my bedroom set... they told me 4 weeks, now they are telling me 10. I asked to return before even I even got them because I didn’t wanna be stuck in the same situation as I was in it’s my couches. Then I was told no returns at all! The supervisor was so unprofessional, wouldn’t let me get one word out, then proceeded to walk away and said that he “couldn’t listen to me anymore” this place is run by scammers.STAY AWAY!!!!
Terrible Terrible Terrible place. Save your money and go somewhere else. They will extremely delay your furniture. I had the worst experience with them.
Eli the manager makes a great deal!!!
Good services 🛋👌🏽On Time delivery
Yinibell was my sales associate. She was very patient with me as I was looking for a bedroom set and Livingroom. She helped me find exactly what I wanted for my space. I will continue to buy furniture from here and recommend my friends and family. Because of the service I received.
Shady, unprofessional, rude, liars. Save your money and go somewhere else!
Went here to buy a new living room and bedroom set. Paid the extra fee for delivery and installation for the Ashley furniture brand which is sold in US Furniture stores. On the day of delivery they not only brought off brand couches that were not the same ones we ordered in store, the delivery drivers dropped our couches off in the front yard after cutting sofa cushions open with a box cutter and refused to bring them upstairs. Was told that a service repair crew was coming to take care of the damages and they never came. We dealt with the owner, Barack, personally and he is one of the biggest scammers we’ve ever come across. If you want great furniture then invest in the real thing. I have known several other people who have had similar experiences with this particular location.
Amazing amazing amazing!I sm very thankful with Barak, I bought some furniture from the location in Bridgeport, they were giving me an extra hard time fixing something that broke the very next day of delivery. I called this location not really expecting much, because they were not who i bought it from, they helped me a lot! Someone was at my house two weeks after i called fixing something that had been broken over 3 month and the other store had been avoiding.If you are interested in shopping and are planning on going to the Bridgeport location, STOP right there and take a little detour to Orange.
Most beautiful furniture for great price. Great customer service, Sara was very polite and helpful. Highly recommended!
Worst customer service ever! Very unprofessional and disrespectful to customers time! Wouldn’t recommend it at all, waste of money! I wish I could rate less than a star!
Excellent customer service. Quality furniture with great prices.
6 months waiting and a bunch of excuses. I still have no further and was told I cant get my money back.
They dont have a good customer service I bought a bed and it broke few days after till now they havent changed it yet
Had such a pleasant experience at the store.. I was welcomed the minute I walked in. Andrew was very attentive and gave me the best deals possible. I walked away with more than I intended to buy but he gave me an offer I couldn’t refuse! The delivery was fast. They had everything done and put together in an hour! Very professional pleasant team! I would recommend 100%
Paid for a couch. Was told 4-6 weeks for delivery. I called for 14 weeks to check on the delivery status and was assured it would come soon and that I could cancel at any time. When I called to cancel the order they got very upset at me. They threatened me with a restocking fee and said I would lose a credit card dispute against them. The dispute was finally closed 25 weeks after ordering. Rude, deceptive, waste of time.
We bought a new home in the midst of the pandemic and went to US furniture to check out a bedroom set for one of the rooms. Left this place with furniture for my ENTIRE house. Not only was everyone great, but it took us way longer to get our home than we hoped. Barack, and Sara arranged for all the furniture to stay in the warehouse until we were ready (even with their limited storage space during COVID). They honestly explained to me how some items will take a while to arrive given the circumstances, but still managed to get everything even sooner than promised. Best prices for amazing quality! Couldn’t be more happier that I chose this local business for all the furniture and great customer service !
The furniture here are so beautiful and unique. Amazing customer service, Sara was very helpful. The entire staff made it a wonderful experience!
Terrible place. we were told the delivery was for 4 weeks and it did take more than 4 months. very bad customer service. I dont recommend this place. I would put no stars if i could.
US Furniture by far has the best service. The representative Eli is super helpful and made my experience worth the while. Will definitely make referrals to the store and to Eli specifically. He does a great job and is an amazing employee.
Zero stars !! Do not shop here!! It’s been 2 months since I ordered a love seat and sofa. I called over and over to know when my furniture would be delivered. They gave me the run around and told me they do not know when it will be delivered. I asked to a refund because I got BETTER SERVICE AND SAME DAY DELIVERY from big lots. When I called for a refund they told me it’s a 30% restocking fee on furniture I never received and obviously they never received. This place is unprofessional, rude and they have horrible service. I DO NOT RECOMMEND AT ALL !!!!!
Very Happy and satisfied with my purchase at us furniture. Went in for a Living room and dinning room set and so glad I went there. The furniture quality is good and the sales rep was very nice, friendly and professional. He listened to what I was looking for and understood exactly what I wanted . He didnt push me into buying anything and was very PROFESSIONAL about it and thats why he got our business. We are very happy customers. Thank you!
I loved that Eli gave me and my fiancé a good deal for everything we bought from him. However after I paid us furniture the remaining in cash they tried to send my furniture to my house knowing I didn’t have my keys yet to move in my things. They ask you when do you want your products for a reason but don’t go by it. Secondly when I had a problem with my furniture the woman who work in the us furniture store office in orange acted like she was going to help me but instead ignored my issue Nd left me in the other line waiting. So would I go bck probably not.
This place have the best customer service, great deals I recommend, please come visit the store speak with Eli I’m very pleased with the service very polite and helpful .
One of the best furniture store around the area.
Ordered a dining room set August 19th 2020. It is now December 22nd, 2020 and Im not not able to sit 4 people at my dining room table because a piece came broken and it still hasnt arrived. I know that US Furniture resells pieces from other Vendors- this set specifically came from Ashley Home Furniture, but I would have rather dealt with Ashley Furniture directly. Would have probably gotten money off of my order instead of not having a full dining set for 4 months.
I love the place got my couch and dinning table great quality and the owner really nice ...
If I could get less then a star I would terrible service I bought a couch 15 weeks ago and was promised delivery in January. Theyve had my couch for 4 weeks and refuse to tell me when Ill receive it. Terrible company.
Us furniture said they will deliver my furniture in 3 weeks its going to 5 weeks and nothing yet.we even paid some money down.they are taking too long.
I had no problems BARACK was very nice to me I will be going back again
I recommended US to my family and friends that have shopped with this company . not only have i been waiting for my furniture pieces for two months but the issue is communication . no one communicates and it’s very sad that the business is ran like this . also barack or whatever the district manager name is ... he’s very very rude !!! i have a business of my own so customer service is big to me and i will be going on my social media to make sure no one shops with US furniture. he speaks over customers while trying to talk to him and he will cut the sentence off . he also expressed to me that he’s not the delivery manager and can’t help me . i don’t care if you’re not ... you should be able to get in contact with the delivery people that your company hired . there should be no reason the delivery guy accidentally went to my old address thinking it was my new delivery address . there should be no reason that i have to explain to the delivery guys on how to get a couch inside my home . i’m disgusted
Rude and terrible customer service. I will not purchase another item from them again!
If you are looking to buy furniture US FURNITURE is NOT the place once they have your money they dont care about you it takes up to six months for you to get your stuff and only if you fight for it what ever is damage will stay damage and I promise you will have the worst experience ever in your life this place should be close for business cus they dont know how to treat customers if you do buy good luck
Great quality furniture at very affordable prices! I had so many questions but Tom, Andrew and one other rep answered them all and were very professional. They were all very patient. My couch and bed were delivered very fast. Thanks guys for the amazing service. I’ll definitely recommend this store to my family and friends!
Horrible! Just horrible. After being miss informed about the details of purchase of my couch, the district manger Barak had the audacity to tell me it had not been delivered because whatever “money issues” we were having. This is after we have waited over TWO months for a couch that has still NOT been delivered. Then upon receiving a call from third party company that couch is finally here ready to be delivered, the manager Barack, said that we were still missing a piece to it. Now Im confused, is my couch here or not?! This place is a rude, poorly trained, miss informing establishment.
Us Furniture was very unprofessional, I ordered a sectional and explained to them our basement doorway was tricky and may not be able to fit. Barack assured me that they have someone that can disassemble the sectional to fit in the basement and put it back together. I was told the furniture would be in on a Tuesday, it arrived on a Friday. Delivery came on that Sunday but as expected the sectional did not fit. The delivery men were very confused and told us we had to call the store to get this problem resolved. Of course I’m not keeping furniture that do not fitSo we sent the sectional back. I called Barack and he told me that their was a $300 dollar charge to have it disassembled, I told him that is not what he told me and of course his response was i thought it would’ve fit so that’s why i did not tell you about the charge. We asked for a refund because at this point I’m frustrated and customer service was poor. They then tell me in order to get a refund I had to pay 30% for a restock fee.. Now Barack gave us the paper to sign, but also he rushed us and told us that the paper we were signing was for the delivery not a contract.. This place is horrible and I would not recommend them, read everything that is put in front of you and ask plenty of questions, it’s a lot of hidden things prior to purchasing..
I went to the Bridgeport location to purchased a king size bedroom set but the way they were accommodating me on everything and dropping prices like nothing was my red flag so I decided to leave then I come on here and read all the reviews and I can’t thank you guys enough. It’s so sad how these people just take people’s hard working money SAD SAD SAD I knew something was wrong I went twice and left I just had a gut feeling.
My husband and I visited a few stores and didnt find the kind of deals we were looking for and thank God we decided to go into USA furniture. Not only did Barrack help us get the best deals but he was so nice and helpful. Never did we feel pressured into anything. I would recommend this store for anyone looking to save and get great service!
Ok let me start by saying i been dealing with US furniture since they opened 5 years ago and untill this day my furniture looks brand new and barak literally made my house turn into a home. The furniture I bought was beautiful the customer was amazing and the sales reps are ;). I will be very clear that COVID times are making their deliver dates abit longer but you really get what you pay for and more i love you guys thank you so much!!!!
I went to the one located in Orange..Excellent furniture and service.
Barack and Ali were the best. Top quality furniture, best price, fastest delivery, and most professional and kind service. Couldn’t have asked for a better move, and will be definitely coming back in the future!
Coming into u.s furniture was the best decision my boyfriend and i made. Come to Eli he will give you the best deal he definitely cares about his customers. Gained a customer for life
I was looking for a very nice living room set and dining room table and as I looked around at all the stores I happen to pass by Us Furniture and decided to stop in and I ended up getting my furniture from here! The deal was just too good I didn’t think to go anywhere else! Barack was great, I will be recommending this place to many people! Thank you I’m loving my furniture
Eli was remarkable! Not just him but the entire staff is always pleasant and very professional! For great customer service I highly recommend that you get your furniture from here!
Wasnt there Lang enough but plan on going back.. Huge selection
I cannot stress enough what a pleasure it was to deal with US furniture. Barack Took great care of us. We ordered two complete bedroom sets with box spring and mattresses, two living room sets, and a recliner. Everything came on time and in great condition. Great value for the money! The delivery people were so fast and friendly and efficient. This is truly the best furniture buying experience my husband and I have ever had and we will definitely be back in the future. I would recommend US furniture to anyone I know.
My recliner still squeaks and no one gets back to you. They still owe us money. Very frustrating 😡
My living room was 1 week late ( well it was understandable) but my sofa came with a hole on it. Barack is always busy with “customers” that he can’t call me back and give me a solution!! I’m still waiting for his “I call you back” call !! So disappointed!!!
I couldnt find a better deal anywhere else! The prices are great, and the customer service is even better. Barrack was amazing, very outgoing, and super helpful. I highly recommend this place! I will definitely be back.
This Place is Great! We bought an Ashley set here at a better Price than every place we looked. We were taken care of through every step of the way from selection, to pricing as well delivery! Simple, easy and no haggling. I have to commend Barrack for OUTSTANDING customer service. This is the place to go if you are looking for excellent name brand furniture at Bargain Prices! Ask for Barrack and tell him I sent you, guaranteed you will not be disappointed!
I came In looking for a full house and I found everything I wanted exactly. Barack helped me, he was very knowledgeable and gave me a great bundle deal for everything. My furniture just came in and I’ve gotta say, I LOVE IT!! Def recommend this place to anyone looking for a great deal for great furniture. Thanks to Barack!
This place is the worst i’ve ever dealt with EVER! I got a living room, bed room, & mattress from them and I wish I would’ve never spent a dime there. My dressers were missing screws that I had to pick up and put together myself & the screws & holes didn’t even match. The mattress was not the fluffy comfortable mattress I tried out in the store. The bed is squeaking & my couches make a noise every time I sit down. They gave me the run around for a month straight. Barack told me he would make sure everything is taken care and send a service technician and every day was an excuse. They will keep telling you they are with a customer and will call you back. Never call back! This place is terrible, spend your hard earned money else where. HORRIBLE experience! I DO NOT recommend this place to anyone !
They were the worst they talk a good game appear respectful helpful, but beware of the wolf in sheeps clothing they a re lisrs i picked out a loveseat leather recliner by Ashleys i told the guy I lived on the third floor i need it to come apart or it wouldnt fit coming up stairs in hallway 1st lie once it arrived found out the back only came off it wasnt 5 boxes like he describe 2nd lie he promised to deliver by the 29th of may brand new in boxes as soon as I saw it I knew it wasnt new it was wrapped in plastic #3 lie we went to store to see if floor model was there it was gone they tried to convince us it wasnt the same one in my house so we wanted our money back he even offered a new sofa for free and we could keep that one so they calledvpolicecsaidcthey felt threatened so what he triedctobdo was give back $50 dollars so we said no give back delivery price which wasv and they think its over $75 and the sofa was damaged as well with deep scratches dont but from them there dishonest and even with Covid -19 out hete that actually gave us a used lovesestWarning do not by from them dont be fooled
I recently bought a living room and dining set from here and i am IN LOVE with it. I love how comfortable it is. My 14 year old daughter is still thanking me for her bedroom set that she adores. I 100% recommend this place.
I could not be more thrilled with my experience at US furniture. We originally went to US furniture after going to many other different furniture stores and not being able to find what we were looking for. The first time we went, we were SO pleased with our interactions with Eli. At every other furniture store we had been to, we felt that the furniture salesmen were pushy and overbearing, but not here! Eli cares so much that we love everything we purchase that on many occasions he even told us NOT to purchase certain things because he didnt think that they would fit with our vision for our space. He even encouraged us to take time to think about our decision before buying rather than making a decision on a whim, which just shows how much he cares that were happy. We first purchased a couch, chair, and bedframe from US furniture. We were so happy with the quality of what we purchased that we then went back to buy an entire bedroom set. Everyone who comes to our home compliments us on our furniture and how well everything fits together. Every time we go to US furniture I feel that Eli genuinely cares that we have a good experience and wants us to be happy with everything we buy. I have the utmost confidence that if we were not happy with an item that we purchased, he would do everything in his power to make it right. I feel really lucky that we stumbled upon US furniture and plan to buy as much of our furniture from here as we can in the future. Thank you Eli!
I went to orange store and bought a bedroom and a family room skids bedroom they have great deals and very professional and I received everything I excellent condition I really recommend this store
In my way out from Bob’s furniture I saw the sign for US furniture I go inside the store it’s a very nice i was helped by Buy a gentleman his name is Barack He’s so kind and nice he was helping me with the sectional for my living room he spent almost 2 hours with me and he give me the best price for my living room thank you Barack for everything
Horrible store with horrible customer service. They deliveredthe wrong furniture and also broken furniture and tried to blame my wife and I for the damages. They are working with a loan company called cornerstone that is demanding payment after we have been disserviced. There is no way to contact the store manager but the store is functioning and operating and has been regardless of restrictions put in place.. I would highly advise not to buy furniture from this company. They are running a scam!
Barack services were amazing! Great customer service and got exactly what I asked for..
Beautiful furniture, but decided we wanted a sectional so called to cancel right away and was given many problems. Was told they werent sure if I could cancel and that I would be given a call back the next day. I never got a call back after calling everyday for a week. Called my bank regarding the transaction and was refunded my money. Told them how shady this place was and my bank didnt give me any issues. My husband got a call saying they were delivering the furniture today and my husband say no take it back, my wife canceled it . No one knows whats going on here. I would never go back.
Great customer service. I loveeeee my furniture! Wonderful quality, everything I expected. Barack was great and provided wonderful service. Would recommend this store to everyone! Definitely going back! Super fast delivery!
Such good customer service . They had a wide selection of furniture at great prices. The oak table I bought was beautiful and came well packaged. The delivery employees were very nice with me. Wonderful service
Barak was extremely helpful and went above and beyond to give my wife and a great deal on furniture for our new home! I highly recommend US Furniture in Orange, CT
The worst place ... I purchase a bedroom set with mattress & box spring & two lamps which came too $2870.00 & I put down $1500.00 which left my balance $1370 which include taxes & Delivery .... I decide to finance the $1370.00 for 90 days no interest with kornerstone credit.... Once I receive my furniture I receive a texts from kornerstone informing me of my balance which was $1370.00 taxes included, I then downloaded kornerstone app & seen that my balance have went up to $1439.00, so I made a call to kornerstone to see why was I been charged more & they said it taxes, which I already had paid in store . Now I’m play phone tag trying to get a hold of the salesman Barack & calling this kornerstone...Barack is not picking up or returning my calls & kornerstone is saying that they talk to Barack from Us furniture & he said he don’t have a Record of me putting $1500.00 down but I have a receipt from US furniture .... I will be contacting attorney general of Connecticut better business bureau & The news channel.....
Me and my wife purchase some stuff from here we did had some issues on delivery but they came thur Barack went out his way on his end thanks you
BEST PRICES. GOOD SERVICE. GOOD QUALITY. the experience was great! ALI helped us and was always available for questions. we got our 2 rooms of furniture within a week. the living room is EVERYTHING. we went to 7 other furniture stores, before we found this place. try it out!LADYMERIDEN,CT
I am very PLEASED with the service I received at US Furniture. Barrack was very helpful and knowledgeable. I came in with the idea of what bedroom set I wanted and I am happy with the quality and wonderful customer service I received. Great Prices, Great Quality and Awesome Customer Service !
Just got king bed and mattress yesterday from them price was awesome they are the best quality and cheapest than any other Barak give me the best deal just search for him and you will not regret. Hopefully delivery gonna be fast too.
Very happy and satisfied with my purchase at USA furniture on Bridgeport CT i will really recommend
Ali helped my husband and I. He was a great salesman.. helped us get exactly what we wanted. For a good deal! We got a living room and bedroom set. They Delivered Today and we Love it!... The Delivery guys were professional and on Time and put our furniture together properly!+++++... OVERALL A GREAT EXPERIENCE !... We will definitely recommend US FURNITURE!!!THANKSLANCE AND NIKKEMA REID
Thank God I meet Ally this guy that he make my whole entire apartment look beautiful thank you for the great dear thank you for all the furniture that you gave me life you’re the best
I went to Ashleys to get this living room set & it was very expensive. One of my friends told me about US furniture and I found the same exact set for much cheaper. Barack had great customer service and definitely hooked me up with a great deal. Now I can move in my new home with all my furniture.
Amazing experience with good customer service I would definitely shop there again. Thank you Eli
Go to Eli he is the man best place to come get furniture and very affordable.
I read the reviews after I purchased my sofa bed. I was then extremely nervous and regretted my purchase even though Barrack guaranteed my delivery by a certain date. Well, the sofa bed came to me earlier than expected and it was in great condition. The delivery men were very nice and helpful. My only concern is that I was never called with the delivery date/time. I was lucky I was home.
Great service ! Barack and Eli were amazing, they gave me a really good deal and delivery was quick as promised!!