A great place to shop or simply visit. The staffird are extremely helpful and polite nothing seems too much for them and they ate willing to share their knowledge and experience with you. I have also taken a couple of their classes which have really helped my skills along. Much better to learn hands on than videos or reading. Neat that you also get to try out the extensive range of tools - rib
I had a strange type of cabinet hinge and wasnt able to find a replacement at Home Depot or Ace. The service people was of no help, either. I remembered shopping at Rockler for a hard-to replace part in the past, so I gave them a try. No problem. I got the right hinge with Rocklers help and was in and out in 10 minutes. They know what theyre doing there.
What a wonderful team, and I do mean TEAM,helped me pick out the right router table and accessories, the team worked together while still helping others, they also answered questions about some saws from an old friend, they explained not worth it the store was bright and clean, waited till I asked for help and then they jumped in with both feet, they know there products and applications, but most of all, they dont act superior or that you are wasting their time, thank you, its been 30 years since I have touched my tools, being a caregiver, but now I have a team to go to...Mike
We just came from here today and my husband said this is his favorite place. The employees are so friendly and helpful. Great place if youre into woodworking.
Great place for woodworking materials and supplies. I like WoodCraft, too, but rockler definitely has better prices. Good selection of pen kits and blanks. Im probably here at least once every weekend. Staff are knowledgeable and helpful.
I am always impressed with the knowledge and helpfulness of the Rockler employees. Not only does Rockler generally always have what I need, but the guys have always been helpful in giving advice and alternative ideas when I run into a snag with a project. As a female wood worker, Rockler has been the first store to treat me as the skilled tradeswoman I am. Unfortunately many other places have done the “well, here little lady, what ya need to do is...” routine. It has been a breath of fresh air to be able to come in, not be talked down to, and to get any assistance I need. They are also always really great about following up with me on recent projects - maintaining that small “mom and pop” shop feel.
Always have what I need, good price. Friendly knowledgeable service.
Great friendly customer service. Amazing selection of tools. Knowledgeable staff
The staff is experienced in woodworking and will gladly answer any questions you have. Customer service is too notch, especially when addressing product issues. The products generally have been good to great quality. I like that they have work samples to show the outcome of their jigs, such as the beadlock system. I would highly recommend Rockler for novices and experienced woodworkers!
The most chill store in OC. Nice people, easy going, happy to answer questions and chat about woodworking. Go early and have the store to yourself!
A woodworkers Paradise. Rockler always has everything I need and the amount of knowledge their staff has whether its a small project large project or even just product knowledge of items they carry in store as well as items that they dont carry. I. Highly recommend the store for any woodworker or woodworking project
Great experience at Rockler today. Mike Heart and Mike Ward were very helpful and knowledgeable. I had many questions about router bits and dust collection systems and they both answered my questions fully. I will continue to shop at the Orange store.
I’m new at woodworking and drove about 35 miles to check out the store I’ve ordered a few things online from. I was impressed by their stock as well as their customer service. Everyone was very helpful, especially Lou, who despite being very busy with other customers, was very patient with a “Newby”, making sure all my needs and questions were taken care of.
Attended a class . highly recommended 👍 Lumber, tools, and much more
Thank you very much for the great quality of service provided by the staff and all of the items available.Jack
Mike V of the 5 Mikes in the store is incredibly knowledgeable. All I have to do is describe what my issue is and he took me straight to the tool. I wont shop anywhere else. Mike #1 is amazing as well!
I really enjoy this place. Im just getting into woodworking myself and I always seem to learn or find something new here. Im definitely looking forward to my next visit.
Always a pleasure to work with the good people at Rockler in Orange, CA.
Everyone at this store is so helpful as we are starting out with a new turning hobby on a very old lathe!
They are VERY knowledgeable, and friendly too!
My go to location for wood working, quality items, very helpful staff.
Always a pleasure to shop. Has everything I need for my woodworking projects. Awesome experience.
Bad customer service! One of the salesperson didnt allow me to check/touch the tools before I purchase them! A salesman stood there, gave me attitude and no info/explanation for the tools! Its a Festool Installation Organizer Metric size....I bought a lot of stuffs from you guys. I used to love this store but from now on.... Not anymore!
This was the first time I’m Board Custom Cutting Boards visited Rockler and was very impressed with the quality products and excellent customer service.
I love this place! They make everything so easy and they are extremely knowledgeable
Great employees, and usually have what Im looking for in stock
Michael said no testing on wood finish product and no returns because of COVID can get into the cans when it is opened. He is very rude.
Great people at a great woodworker store
Always a great experience. Its a candy store for adults.
Was counseled on the right equipment and walked out with what I needed.
Friendly people and knowledgeable. A lot of nice things, tools...
They are always very helpful and showing me options to execute my latest project.Pat
Very professional. helpful and polite
Quality customer service unlike the big box stores.
It is the only game in town for certain items but I would avoid going in there if I find another source. I would expect the gents working in there to be helpful and pleasent since we all enjoy a common hobby, but just the opposite. They are short tempered, non helpful and condiscening. Ive learned to go in, find what I need and get out as quickly as possible.
The best customer service in the Biz..
Associate was very helpful and encouraging
Good experience, like usual, found things I didnt know I needed
Even in pandemic times, their service is superlative. So many things to drool over where just going is a pleasure. I got my essential part.
Amazing place, but I need to more projects around the home. When I find them Rockler will be my place to get outfitted.
Excellent shop, clean, well maintained and best of all freindly and knowledgeable staff.
Rocklers has always been my go-to place for hardware, especially hard to fine hinges and drawer slides. The customer service is always great. The guys working their know a great deal about wood working and hardware. Keep up the good work!!!
Employees were very helpful and knowledgeable.
Excellent service. they couldnt have been more helpful. going in to buy something is like going to a college classroom. they ALWAYS seem to have time to explain things and assist you until you completely understand what you want, need, and why you need the items. They wont up sell you, and you can take whatever they say to the bank. I would and will continue to believe whatever they say and/or suggest.
I cant say enough about this place, I have been here many times and they always have what Im looking for BUT it is best to wait till they have a sale. It is the kind of place that has what you need except the price is a bit higher than online but you can come into the store and get it right away.
The guys at this location have always been sharp. When I lived in Virginia Beach, I had to order online... Nice to have a store within 15 miles. Been there about 10 times in the past 5 yrs.
Great place, great staff!
This time staff was very helpful, on other occasions they would just tell the area that the product was in.
Great store with a lot of stuff you didn’t know you needed for the shop and wood working.
Outstanding customer service. This store used to cater to men over 70 only, but it is now open, friendly, and helpful to everyone. Excellent selection of very high quality woodworking tools.
Rockler is a wood crafters paradise!
Always friendly and helpful.
Great service. Decent prices.
The best machinery for woodworking
Me and my nine-year-old son I love going to this place and just looking at everything they have awesome stores and the nicest people
As always, he guys at Rockler are super helpful. They can answer any question!!
On every visit the staff have been very helpful. If the person I asked didnt know there was always some body near to answer. The equipment and supplies were great.
Jim was extremely helpful! Rockler always has cool new tools. Will definitely go back.
Staff was very helpful and found answers to several questions quickly.
Poorly stocked. Disappointing.
Very good public relations. Several employees contacted us for assistance and where the item was that we were looking for.
Very knowledgeable people!
My favorite toy store
First time there, nice store. Wish I had more time to browse around. Knowledgeable staff.
Was greeted by an employee the minute I walked in and was able to answer all my questions
If we need it, you guys have it or know where to get it.
Went in for some misc parts, Allen helped me find everything I needed and answered all my questions.
Okay...this is Disneyland for Woodworkers. A woodworkers dream and with a staff that really knows their grain. Check with the wife (and empty the piggy bank) before going because there is a good chance you are going to drop some serious coins if you happen to visit.
Pretty good.
I came in with little information on what I actually needed. The staff was understanding and patient and as we discussed my need we were able to get the correct part to complete my task
Staff was very helpful and I found everything I needed quickly
Excellent customer service.
Friendly, knowledgeable staff and a really cool selection of exotic wood boards (i.e. Zebrawood!)
Super friendly and helpful staff. Dave helped me out on the phone and in the store.
Its heaven here
Always fun to go to my favorite toy store
Had what I was looking for -- helpful staff
Very nice staff. Really helpful.
This nice woodworking store moved to 1955 N Tustin St Orange, CA in about the year 2005.
Excellent
Must go spot for woodworking supplies
Great range and friendly helpful staff.
Nice store, limited items, a bit pricy
Came to get some sale items in their current flyer, but no salesmen knew which ones were on sale and did not have a flyer available.
I hate this place,I always spend toooooo much
Great woodworking equipment and classes
Great products, decent prices
Great selection, helpful people
Great place for supplies
Helpful staff!
Friendly and helpful
I am very impfessed
Money spending place
Good for specialty wood, but expensive, as specialty wood is
Excellent
The mecca for woodworking
Good
Excellent 👌