My first time in the Orange, CT location was today. What a wonderful shopping experience from start to finish. Patty, my sales associate, greeted me quickly and helped me find flannel shirts in my size as well as 2 gift items. She had great product knowledge and made good recommendations. Check out was a breeze. I will definitely return.
I had never been to an LL Bean before. I was researching the return policy for this organization and even though it has changed recently, I still think its a great policy. Anyways I called this location and asked if they were pet friendly and the person told me they were. I loaded up the dogs and arrived. Viewed a few items and even tried on some dog backpacks. I plan on making a few investments soon.
I have seen the catalog.. was reviewing Julias bakery next door.. I had no idea they were here... high end products at a moderate price.. store has a great presentation.. with Christmas around the corner... Check them out.. also was greeted with a big smile..
3 Stars: its ok. Worth checking out if youre in the area, but dont expect prices to be much lower than online. Also, the general organization and layout of the store makes it somewhat difficult to find what youre looking for if youre there for the first time. Staff at checkout was friendly and helpful. Location is good.
First of all, I love L.L. Bean for their superior product quality as well as their phenomenal return policy. Tim at the Bean outlet at the 560 Boston Post Road location is a great guy and was incredibly helpful with my return. He was friendly, personable, and truly concerned about my needs as a customer.. even at 8 oclock on a Tuesday. Awesome guy, awesome experience, could not be happier!
You get to pick through all of their returns, its LL Beam quality for a fraction of the cost. And who knows you might find something with your name already monogrammed onto it! We enjoyed stopping through on our way home from Christmas.
LOVE this place!!! Was in the area for a conference. Needed a large bag and went purposefully to get a signature canvas Bean bag. If I wasnt restricted on what I could carry on a plane, I could have had a party shopping at this store! Folks were great, and got what I needed. Love LL Bean!!!
The store was well merchandised with great product assortment. We had such a pleasant experience shopping here! The staff was so pleasant and helpful. We will definitely be shopping here again after our amazing experience.
It is hit or miss with good deals here. Know what the best price is for what you are looking for before coming so you can determine if their price is truly discounted. Staff is helpful and friendly.
Love LL Bean. Will miss this outlet when it closes. Large square footage for an outlet. Over the years Ive found great dealanon boots, pants, button down shirts, flannels, jackets, sweaters and more. Too many great deals to mention in this space.
Love this store. I am very upset to find out LL Bean is closing this location because of their new location in New Haven. This outlet has everything I have ever needed with great pricing. The new location in New Haven is very limited. Not happy.
Great variety and decent discounts. Staff is super friendly. My go to spot for work pants and warm weather apparel.
L.L.Bean is one of the best consumer retail companies they stand behind their merchandise. Had a pair or boots I purchased on line eight years ago and they split at the seam. I brought them into the outlet store and they gave me a full refund from my original purchase for store credit. Definitely a stand up company.
I am not a shopper but I LOVE LL Bean outlet. We make at least 2 trips a year to visit the New England ones. I am so excited that one is coming near me in Lake George. I wish I could work there but I am already too busy. Awesome buys!
I used to love this store. Your new store layout and inventory of clothing is really disappointing. I used to stop in once a month to browse, but since I never find anything interesting anymore, I rarely need to stop in anymore.I think now that REI is down the street you feel you need to ramp up your inventory of outdoor gear.The only thing that has a great selection here is outerwear or jackets/coats... But theyre pretty expensive for an outlet.Disappointed to hear this store is closing in early 2019 despite my discontent with your store recently.
Great quality products at a better than catalog/website price! I stop in from time to time just to see what they have in stock. Great LL Bean warranty which makes me comfortable giving them my business time and time again.
Worth going to if you have a specific item in mind. You may find a great deal. Smaller than I had hoped though.
Good savings if you have time to look around. Not many sizes available with good savings. Refunds and exchanges always great at LL Bean Stores and GREAT customer service❤Always
Everyone is always so friendly and kind even when youre returning something. They even go beyond to help satisfy you so it wont happen again excellent excellent store and the people.
Stopped in here for the holidays to buy my dad his favorite shirt that he wants every year (cant knock his consistency). Its a pretty store and they had a lot of stuff-- but alas, not the shirt that dad loves. Gift card to the rescue! and the person who completed the sale complimented my coat and boots (which are the furthest thing from L.L. Bean-style clothing one can imagine-- picture Bushwick rave creating a love child with Bootsie Collins), so I walked away feeling charmed.
Excellent customer service. Store manager and staff were extremely helpful and friendly. They strive for 100% customer satisfaction and deliver.
Edit: Store closing January 31, 2019. Some great deals here. This seems like an outlet that actually features outlet pricing on first quality goods.
Great selection, great prices, and even better help! Grace was amazingly helpful with questions and assistance!
Good for clothes, footwear, and some home furnishings. They have sleeping bags and a few other gear items, but very little. Really just good for clothes.
You can definitely find a great deal for what you are looking for...but dont expect great customer service..nope. but deals outweigh cashier only mentality.
Great selection and helpful staff. Those dark green shirts are around and ready to help sort through the big selection of Bean clothes and equipment.
You can find some tremendous deals here if you stop in frequently. Like any other outlet, the inventory turns over pretty quickly and is hit and miss depending upon when you go.
Always clean and organized. Even after Black Friday. Friendly staff
First stop but will definitely go back. Good assortment & prices.
It was quiet when I visited but very respectable store for quality goods.
Bought flannel lined jeans $17.00 best buys cant beat it.
A larger L.L. Bean, found everything we were looking for to outfit the kiddo for cool-weather camping.
It is always good. People are always cheerful and happy to help.
Discounts are pretty good but depends on what you are looking for.
Loved Llbean outlet! Sad to hear its closing soon (1/21/19)! :(
Decent amount of product.... Place is a little dishevelled and prices are a bit out of perspective for a USED outlet, but its brand name so you get what you expect.
Most everything L.L. Bean . . . just a little less costly!
Awesome place. My wife bought another $500 stuff, again this year.
Staff is always friendly but this place kind of sucks. Outlet prices are extremely high. Most of my complaints are with the LL Bean brand and products themselves. This store focuses mainly on clothing and has very little in the area of gear. Products are not suitable for serious backpackers and enthusiasts. Quality is usually poor and heavy nevermind usually aestetically poor. Everything is designed for the yuppie parents who like to look like they belong outside. If youre looking to be properly outfitted, stick to the internet, the local REI or EMS.
Great store great people great prices great product I shop there a lot due to products and people that work there...keep up the good work. ..Thanks!
Good Products, Fair selection some discount prices helpful staff.
Closing this month (janruary 2019) if it hasnt closed already!
This LL Bean Outlet is Closing its Doors in 2019! It Still Has Locations in South Windsor,New Haven and Danbury
Nice, clean store. Friendly store staff
Very friendly people. High quality goods
Nice stuff but definitely not outlet prices
Great prices and LL Bean quality what you expect
Great deals on very good quality products.
Great but prices still high
Good buys and friendly staff.
I expected more than just returned items and ugly colored shirts that nobody wants.
Mary Ann and Marisa are so helpful and friendly you forget you are shopping at an outlet store..Most corporate stores are cookie cutter replicas of each other and they are understaffed.Not this one because of M+M.
Hit or miss. Some decent deals, others not so much.
It was a pleasure, nice and helpful staff.
Loved it will go back soon
Lots of bargains and great quality but hit and miss and closing in January
Nice place, some good discounts.
Friendly staff. Deals are hit or miss just like any outlet.
I feel like I was in a goodwill.
Customer service is alright. Store is a mess and prices/selection are honestly better at the retail store.
Great product at a great price
I can not find mens slacks anymore.
Huge selection and even better prices
Great deal and great services
It is hit or miss on what is in the store but it is quality LL Bean gear at discount prices.
Clean. Im not sure how cheap it really is compared to sales in the catalog. It was 40% off most things for Columbus Day.
Very little in the way of jeans and most were either too expensive or would not fit.
I dont know how, but I buy something here every time I go!!!!
I like it, but it is a little confusing to use.
Odds and ends of L.L.bean clothing.
Go for end-of-season sales. Fitting rooms and restrooms.
Great outlet prices
Its closing Jan 21
Quiet and cool stuff
Damn shame the the place is closing
Never have anything in my size
Love, love, love this outlet!
Love this place
Great stuff
Lots and lots of Bean Boots!
Great quality!!
Great gifts
Closing!
Lots of stuff.
Quality goods