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Converse Factory Store
20 City Blvd W Suite 108A, Orange, CA 92868, United States
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Converse Factory Store

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It
Review №1

FIRST VISIT- VERY DISAPPOINTED!September 29th was my birthday and I decided to do a little shopping, only to have sales associate 159206 almost ruin the end of my birthday. Maybe sales staff should think before getting snippy with a customer because she literally just observed them with their personal cellphone phone in their hand. Don’t give a irritated toned response after she asks you to sanitize your hands, then reply “I just sanitized my hands.” This happened to me at this store on my birthday which sucked. Definitely going to fill out my C/S survey. After I explained that I am a nurse so I need to take every precaution, he still was cold. EVERY consumer has a right to be reasonably safe in a retail store, any attempt not to comply by sales staff is unacceptable. I’m not there to be challenged about my right to be safe. Maybe next time I’ll just put the items back and walk out of the store if my business and safety is not appreciated. This is the impression I was left with. MANAGEMENT or OWNER, please check the cameras yourself for the factual proof. This person may have gotten upset because they were busy have a fun lengthy, loud conversation with another employee and wanted to get back to their conversation about which grocery stores bags hold the most items. Very poor, unsatisfactory experience at this location. HORRIBLE first impression.

Ed
Review №2

This store carries more of the unique converse styles only problem is the staff. There’s a few girls that know the product wasn’t able to catch their names but shoutOut to them, but as far as the rest of the staff they are horrible. Yesterday I stopped by the entire staff but two of the girls were at the inner section of the store literally laughing out being loud not greeting anyone that walked in and worst of all just in the way . I actually had to ask them to move aside while I grabbed a box in my size that I wanted to try out and the dude gave me an attitude. Everyone that would walk in that saw this horse playing didn’t stay in the store they just glimpsed and walked out .

Re
Review №3

Service is not that great!Seems to me like if you want to get a shoe model you like, then you have to get it yourself! Basically if you see the number your looking on shelfs then your lucky! We didnt receive much help trying to find this special model, he didnt even ask if we want to place an order or look for it in a different location!

Ma
Review №4

Needs more staff on the floor to work 1-on-1 with the customers. But other than that the sales floor is stocked pretty well and you can be in and out in a flash.

Co
Review №5

Store prices weren’t bad, but the short bald white guy wasn’t at the register to ring up any customers and after 5 minutes of waiting he came to the register and I told him that I had a coupon and he said they don’t do them anymore, but I told him that I received it the same morning of buying the shoes, then he starting calling me a liar and said he wouldn’t take it and was giving me attitude the whole time and he kept telling me he’s not gonna argue about it because he won’t take it, don’t come to this store until this guy is gone.

Ne
Review №6

Almost too many let people in @once. Good sales. Ill go back.

ge
Review №7

Had nice selection of shoes and just overall good experience 😌

Al
Review №8

This place always has amazing sales like buy on get one 50 percent off and yo top that off its at a cheaper price than any other place that you could go and you get the one of a kind selections that you wont be able to find at any other retailer that sell Converse always my first place I go to when I start my Christmas shopping.

C
Review №9

Its ok, standard outlet store

ja
Review №10

Was very busy..They had the items I wanted

Je
Review №11

The customer service here was outstanding!! Bryan helped us out. My son and I. Definitely will be back.

an
Review №12

Friendly staff,clean and well stocked. They have great clearance deals as well.

Mi
Review №13

Good prices

Cr
Review №14

I took 1 star off due to the limited selection. It is an outlet store but they definitely could offer a few more options. I was here because of the Family and Friends coupon. I was greeted by a nice staff member who directed me in the right direction. I needed a pair of classic whites which they had and I found a pair of tan classics for myself. Great deal! Store was clean and organized.

As
Review №15

Very happy with all the precautions they are taking to keep everyone safe..😊

Ce
Review №16

Very reasonable prices, everyone waring masks and social distancing in effect ❤

Ri
Review №17

Great place to shop for basic color converse. They do have other variations like one stars, and Jack Purcells in the front aisle, but its not much. Theyre clearance wall has gems from time to time.

Aa
Review №18

You get lucky with good deals once in a while

Ag
Review №19

Great service. I get the cast member discount since I work @ Disneyland. I love it. And they great sales when it comes too the holiday. I recommend this place to my friends from work.

Ca
Review №20

Pretty standard Converse store..They always have deals.They got a lot of sneakers on sale variable colors, all sizes good team working there

Al
Review №21

Great deals

Vi
Review №22

Good shoe sales

La
Review №23

The store hours says that it closes at 7pm, but when we got there at 6:30pm the doors were already locked

Ki
Review №24

The shoes are durable and nice! Great customer service too.

Em
Review №25

Not many options

Tr
Review №26

For a busy day, customer service was good. No complaints

Ky
Review №27

Good customer service and very well organized location.

Ou
Review №28

Great customer service. I love this store. Celeste always takes care of me and my family everytime we come in. 👍

jo
Review №29

Pretty standard Converse store... that is, buy 1 get 1 half off deals. the selection is so much smaller though than other Converse stores

Tw
Review №30

Stopped here and got my daughter and girlfriend matching shoes. Not the biggest store but wasnt bad

Mo
Review №31

They got alot of sneakers on saleVaraible colors, all sizesGood team working there

Mi
Review №32

Great selection and good prices.

Sh
Review №33

Nice staff and great selection

Co
Review №34

Good costumer service good deals👍 when youre there you can feel so comfortable like home 😊

Di
Review №35

My daughter loved the star high tops she found.

El
Review №36

They are having a good sale, today

Le
Review №37

Great prices and wide selection.

Ra
Review №38

Bought 2 pairs of shoes from here. Its a nice place.

sa
Review №39

They always have deals. Cant lose here

pa
Review №40

I love my converse 😎👍

Sk
Review №41

L o ve the shpes

ka
Review №42

Great deals

Da
Review №43

I often just come here for conversation.

Ri
Review №44

Not the best selections here but sometimes you get lucky

Sc
Review №45

Didnt have the Chucks that i wanted....

Ah
Review №46

Good

Ch
Review №47

Great sale!

Ty
Review №48

Two thumbs up

AN
Review №49

Great place

Da
Review №50

Love this place

Mo
Review №51

Great Deals

Ke
Review №52

Helpful staff

Be
Review №53

Excellent service

To
Review №54

Enjoy the sales

Re
Review №55

The clearance racks are where the deals and rare finds are.

an
Review №56

Great deal

Ro
Review №57

Helpful staff

Al
Review №58

Good costumer service

Ma
Review №59

Chucks in every color!

Ma
Review №60

Lots of choices

Ja
Review №61

Love it

bi
Review №62

··💜💜💜💜💜··

xi
Review №63

Terrible attention from salespeople, they are despots, if you are going to work in sales and customer service, the minimum is a pleasant attitude.

pe
Review №64

It is rare that a brand cq.bie its style to please more public

Ga
Review №65

Very good prices

Ed
Review №66

IN THIS STORE MEETING, MANY DIFFERENT TENNIS STYLES FOR ALL THE FAMILY AND GOOD PRICES !!! AND THE CUSTOMER SERVICE IS VERY GOOD !!! THANK YOU!!!

je
Review №67

He needs more clothes ...

Ma
Review №68

👍🏻👟

Ra
Review №69

Good prices and nice tennis

Ma
Review №70

Tennis shoes for everyone

Ro
Review №71

Excellent discounts

Ra
Review №72

👍

Information
34 Photos
72 Comments
4.5 Rating
  • Address:20 City Blvd W Suite 108A, Orange, CA 92868, United States
  • Site:https://converse.com/?cp=NSH_PRF_ORG_US_EN_X_YEXT_X_X_X_X_X_X_X_X_X_X_X
  • Phone:+1 714-939-7823
Categories
  • Outlet store
  • Clothing store
  • Shoe store
Working hours
  • Monday:10AM–8PM
  • Tuesday:12–6PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:10AM–8PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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