We had a miserable experience at this shop but ended not too badThey put on a generic bumper instead of the honda bumper that was quoted and the paint was poorly matched. Our van only had 16,000 miles on it so we wanted it as good as new.Then when we wanted it redone with the honda bumper. The manager crag called back and cussed my husband out saying it was our fault. He thought we wanted to save on our deductable by putting on a china made fender instead of Honda’s bumper that was quoted and paid for by our insurance.Crag did apologize for how he acted and said it was a miss understanding and after another week we picked up our van. The paint matches nice this time but there was some waviness in the paint. He did give us $50 back for cussing at us and not being at the shop when we went to pick up our van Cause when he call to say the van was ready the second time it was 1:43 on Friday and we said we would pick up in about an hour At 3pm we arrived and no one was there. We called the shop and emailed them and finally left without our car at 3:15 and had to keep the rental through the weekend when it was only covered through Friday. It would have been nice to get a call they were leaving. They do not keep regular business hours even though they claim to be open 9-5 m-f on there web page. It wasn’t the first time we went by and their shop was closed during normal business hours We didn’t hear from them till my husband called Monday morning . I will update this post if the paint doesn’t hold up but this is a picture today and it looks pretty nice. The clean up on the car was poor after the second time and the side slider didn’t shut. they did come out with a rag to clean some and got the door to shut but the bumper was scratched on the skids on top and dirty underneath and quite a bit of dust inside just expected everything to be really clean.
Love the place and the owner is great!
Great service and experienced staff
They have been doing the body repairs on our company vehicles for years. Always great work.
Craig was very helpful from beginning to end. I went down and checked on my rig multiple times. He always greeted me with a smile and a handshake. he also went above and beyond what you would normally expect. Not to mention the work he does is phenomenal. I would recommend this shop to everyone.
Been going here my whole life, the founder Henry fixed my first fender bender 15 years ago, and his son Craig and his crew continue to do great work. I recently had them fix my truck after a hit and run driver smashed in the front corner. They fixed it right, fixed it quick and took care of everything on the insurance side, making sure to call the adjuster back when they found more damage. Couldnt be happier with the work or the experience.
Came here to talk to the owner and instead got barked at with the door immediately closed afterwards.
After our Camry got hit Craig did an excellent job making it look like new! Highly recommend.
Amazing people who do amazing work. Wont take my car anywhere else.
Craig does great work, always greeted me with a smile. Always going to take my jobs to bump parlor
Ive been in a lot of accidents, and the Bump Parlor is always there to help. The quality of the work is consistent and shows they really care about their customers.
Great experience no issues which is refreshing.
I called to ask if they buff and wax, the guy said were a little busy for something like that right now so I said oh ok and he hung up. Really rude. I was calling for an appointment not for right then and there.
Great shop, honest and hard working people.
This place is great for paint and detailing
They are awesome here!
Rude and crass on the phone.