I went in a few different times and the different guys were really helpful. I also got used boots I thought felt right but they turned out to be too big and they let me return them within 7 days no problem! I really appreciated their kindness and customer service. I was going to put 5 stars but I saw in a recent review that someone trying to sell their stuff felt ignored. That’s not my customer service style; I think it would be great if someone apologized or maybe offered a little discount to make it up to them.I did have to ask for help a few times but I didn’t mind it because I like having time to think without constant badgering. Other people like a lot of attention and checking on so I guess they just need to make sure peeps aren’t feeling ignored.I really liked the input when I asked how many seasons they thought something used would last.I haven’t priced around but the wax prices seem fair to me. (Pic)
Been here many times spent hundreds of dollars. Came in to sell my Star Callaway Epic 9 iron great condition and they wouldn’t even look at it. Sometimes you make exceptions for the customer and help out when they are good customers. One star for bad policies. Might not ever be back to buy from them again. I also live 2 hours away this is the closest store to where we live. Thanks!
They have a good selection of products, but the prices didnt seem like much of a deal versus buying new.
Gear sold here is fine! Thats no problem and actually has some good stuff. However, customer service wasnt very courteous. Went in to sell some gear and the two guys manning the desk were more interested in talking to a friend visiting the store front about skiing rather than actually looking at my ski materials. After a few minutes I could see they were done with my gear but they continued to just talk with a friend rather than actually come talk to me. Finally one did and just shortly said they could not buy my gear. Thats fine, but I wish they wouldve actually cared about a potential customer over chatting with friends. Again, the gear sold here is totally good though.
Every once in a while you’ll find a great deal on some lightly used sports equipment. I came in and got some weights for a very good price. Some things are over priced.
Staff here were great. I grabbed some discs here. They had a decent selection.
Great selection, well priced, helpful staff. I love shopping there. I DO wish more people could operate the skate sharpener though.
Great Value, and not just for used items. They are focused on new items in Skiing, Hockey and Basketball shoes. Liz is the best!
Good place for cheaper sports gear. Modest selection of free weights, golf gear, disc golf discs, skis(mostly in season). They also buy back used gear!
Products are very reasonably priced and the staff are always willing to help. Very friendly environment..
Awesome discs selection, however the only brand new discs were a huge shelf of innova which is a ok with me otherwise loved it!
Not nearly the used goods Id hoped to find
Love the rates on their gear. They gave me a great price on my trade ins too. Save time and headache not dealing with people on KSL who think their used stuff is plated with gold! Friendly and helpful staff who didnt push stuff on me. Well be back for more in the future.
Great shop, a real example of customer service and helpfulness. The employees really do have the customer as their priority. Every location I’ve shopped has been this way, their management has perfected their hiring process and always gets great employees
I went here to get a new disc golf disc and was very pleased. The gentleman working knew a lot about discs and we had a pleasant conversation on brands and quality of discs. They have a pretty good selection of discs as well. Store was very clean and not cluttered. Good experience was had here.
I was treated terribly at this store. My husband took in two snowboards, they gave him $60 for both. He used the money towards a new snowboard for me but happened to purchase the wrong size. Returning it, unused, except for a stomp pad, THAT THEY APPLIED, was a nightmare. The clerk kept telling me, Were going to lose money on this board now! I cant give you the money for the stomp pad. How about just 1/2? I calmly explained that I simply wanted to exchange the board for the correct size and that they wouldnt lose money on the stomp pad (a whopping $5!). After throwing a fit, the clerk gave me my new board, handed me a stomp pad and refused to install the hardware. I took the board and hardware and then took a peak at what they were selling our old boards for...$180!! They were going to make $120 on our boards and yet they still felt like treating me like garbage over $5.00. Thats classy, folks.Take your business/old gear elsewhere, unless you want to be treated like dirt.
Awesome service way good deals
These guys let me rent a set of skis and boots for $25. And when I asked to buy them, they gave me 30 percent off the skis and 50 percent off the boots which were brand new in box. Plus, they deducted the rental price from the purchase price of the whole set. I got the skis for $150 with a binding adjustment and the Nordica boots were $40. Amazing deal and great customer service. Ill definitely be visiting them again.
Had a great experience renting ski equipment for 2 adults and 4 kids. Equipment was all in great condition and the employees were courteous and knowledgeable. Will definitely be back again.
They were extremely friendly and supper helpful. Went out of their way to help me with what I was needing. I would recommend anyone who is looking for affordable sports supplies to come check out this store they have new and used things here!!
I recently bought this store and have made many changes such as a full service bike shop as well as a full service ski shop. We sell new bikes, skis and most team and popular sporting goods. Trade in your gear to get a great price on new gear. If you have ANY issues or are not satisfied for ANY reason call the store and get my number and call me directly and Ill MAKE IT RIGHT! Thanks for stopping by. :)
Very helpful and i made 5 buck
Bought a pickleball paddle here. The handle broke after 3 or 4 uses, and they wouldnt offer an exchange or return, only a discount on a similar paddle (why buy another one if the first one didnt hold up?). Not a good way to do business.
Very kind and great prices. Took the time to show our son some cool skateboard tricks and tips. We will be back again and again!
Good store. It doesn;t have everything, but you can typically find an ok deal. The best is when they send out a discount promo, so sight up for their rewards program.
Great place! I have always bough soccer gear, lacrosse gear, and stuff for my snowboard! Thanks for being awesome!
Great place to get some second hand sports equipment for a great deal!
Awesome staff that helped me out! Great perks for buying a season pass to Sundance there.
The workers are often positive and informational. They really care about giving their customers the best experience, and try their best to help as much as possible.
This place is the best for NEW and lightly used sports items. Love the excercise bike, snowboards and frisbee I have bought here. The staff is very knowledgeable and helpful.
GREAT deal on snowboard boots. This one had a better selection tab others Ive been to in the past.
This is a amazing group of ppl ! I always just go in to say hello!.
Great service, staff helped me pick out everything I needed. store has lots of stuff I didnt know they carried. will return.
Fun trade in/used gear store with cheap prices if you can find what youre looking for.
All the staff are super nice and helpful! Im definitely going to becoming back!
Lots and lots of used sports material here - and when I noted that some $10 soccer cleats were pretty beat up, the store manager gave them to me for $3. Definitely a place Ill go back to.
Its an ok place...not a great one. I was mostly ignored while in the store and I had a difficult time even finding an employee. I couldnt find what I needed, but that is the downside of second hand stores.
As far as calling into the store, the employee didnt not seem very happy to answer the phone. It just an unpleasant call. I love the store but work on answering your phone and helping the customer.
Great variety of new and gently used sporting goods with awesome pricing.
Great selection of used equipment always a hit and miss on what you need on any given day. Most of their staff is very knowledgeable.
Good customer service . good items at a good price
Good used and new sports equipment good prices and friendly people
I bought a hockey stick here, good selection of assorted hockey gear too.
Some good prices. Helpful employees.
Friendly employees who put the customers needs first. They also have a good rewards program and frequent discount offers.
Recently went to Play It Again Sports in Orem, Ut. I was looking for a pair of womens ice skates. The pair I was shown were $200. I just wanted a reasonable priced pair to use on our county pond - not compete in the Olympics. The clerk said he had some others but they were on a shelf above a door, then he got a phone call and ignored me, when the phone call ended a couple with two small childdren had come in, he then walked over to them and COMPLETELY ignored me. I walked out!! Never to return!. I thought this place was supposed to be sellling reasonably priced used items - NOT full on retail. WHAT A JOKE!!!!
Came here in 2013 (I guess ownership has changed since that time) and the staff was very friendly and frank about the quality of their used goods and equipment. I appreciated the variety.
New management seems to be willing to make the past right. I respect this, and will be stopping in soon.
I called and talked to a girl on the phone about wetsuits. She told me what they had so I told her I would come in. I get in the store and a guy tells me they don’t have anything. They won’t put their water stuff out till next week. Why would you have me drive all the way here??? I should have just bought it online.
This is not about the store its self, but a skate sharpen. Worst sharpen ever! The peaks machine was down and was our championship game and knew I should have drove to SLC...
Not much selection and the things they did have were extremely overpriced. I was looking at snow clothes
Not a good selection and the person wasnt very knowledgeable about football
New and used equipment at great prices
Some items overpriced and or rundown but overall good value
Decent selection. Friendly staff.
Theyve had just about everything we need as weve tried out sports. When they dont theyve told me the best place I could find it.
Great new management and great promotions
Lots of equipment, staff seemed to be very knowledgeable
This is my 2nd home during baseball season.
Great used gear.
Everything is expensive
Good stuff!
Overpriced for how worn the shoes are
Adams chillin
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