user
Starry Night Emporium and Vape
288 N State St, Orem, UT 84057, United States
Appearance
Starry Night Emporium and Vape
Comments
am
Review №1

I love that they are open late and have pretty good deals on certain items. I love the loyalty rewards as well!

Wi
Review №2

I don’t know what to say other than the girls up there did a great job and helping me troubleshoot my device. And the thing that I appreciate the most as they didn’t try and upsell me on a new device they actually took the time to try and help me fix the old one. Being true and honest with your customers it’s not something you see these days everybody always wants upsell. Being honest with your customers gains loyalty from your customers. thanks again!!!!!!

Ru
Review №3

Great service only place around that had what I needed will be back for sure

Ca
Review №4

Place is alright I the ridiculously good looking girl running the register was to cool

BN
Review №5

Good service. Nice selection. A little expensive, but other than that...good choice.

Ga
Review №6

I am a child but my father likes it so 5 stars

Ja
Review №7

Better hours than most places and the staff are nice!

An
Review №8

First off I would like to say Tristan and Emily are all around awesome!! (It wouldnt have happened if they were working) I know people are stressed about possibly loosing their jobs but if you cant be polite and professional, you shouldnt be working! I have been a pretty loyal/consistent customer and have spent a good amount of money there but after the way I seen myself and others treated tonight, I will be shopping elsewhere!

Ta
Review №9

I’ve been coming here for years. I’ve had both really amazing experiences and both not so good at the same time. All in all they have been really good as of recently. Keep it up guys🔥

Da
Review №10

The BEST in orem/provo area (for ALL products), non disputable.

Sc
Review №11

Been coming here for a long time, and used to love it. Lately the product quality has been going down and prices have been going up. I have had issues with multiple items recently purchased.

Sh
Review №12

Haileyanna is simply the best clean store amazing service!

So
Review №13

I love the employees here. Fun to talk to, good inventory. Very helpful and friendly.

Ha
Review №14

Ive been coming to this vape shop regularly and absolutely love the employees there. Such a chill vibe and they let you take your time picking what you want so there is no pressure. Highly recommend!

Mo
Review №15

I used to love this vape shop, and love all the items they sell. Won’t be going back though, really rude girl employees. Customer service.

Jo
Review №16

Love this place, just wish it was a more relaxed atmosphere. There are a lot of things to see & I want to just look around.

Dr
Review №17

Wonderful, thank you for your response.

My
Review №18

41 years old, with an id. Expired less than 1 week ago rude lady said my ID wouldnt work, and threw me out. Okay my expired ID doesnt work, how about your sense and youre eyes?.You appreciate the feedback, but accuse me of being a liar! To be honest calling me a liar is very unprofessional, regardless of what she remembers.

Je
Review №19

Love there weekly specials on disposables and sales on vape stuff! ONLY thing is it depends on who is working, some are WAY nicer than others....

Br
Review №20

It was okay but the workers was talking bad about management and was causing a lot. Over all they were being very unperfected and card machine charges you 3%.

Ja
Review №21

Great local shop for vapes, glass, and all your various needs. They have vaporizers for medical cannabis patients as well and the staff is chill and friendly.

Br
Review №22

Tons of cool stuff. Ok prices.

Tk
Review №23

Not the cheapest prices for disposables. They don’t really price match with other smoke spots either. People are friendly though. Sometimes they have to verify my id more than needed tho. Other than that everything else is fine! Location is closest to me so it’s better than nothing

As
Review №24

Cheap glass cheap prices what more do you need.

Ni
Review №25

Chill atmosphere, wide variety of incense and glassware, etc. Friendly staff

Wi
Review №26

I love everyone here! They are fun and chill and definitely know their stuff

Ma
Review №27

It has been a good visit to Starry Night. Thank you for the help on buying the more convenient and better choice of a Magneto pen. Thats why Ill keep coming back

Er
Review №28

This is the ONLY PLACE I go! The people are wonderful and friendly AND they have top quality products and services! The prices of the products are better then any where else! 5 stars for sure!!!! 😉

Ka
Review №29

I absolutely love Starry Night!! The atmosphere there is awesome. The employees are all super nice and helpful. They really know their stuff! They have a lot of variety too. We used to go there all the time! Sadly, we moved kinda far, so we can’t go as often, but when we do go, it’s always something to look forward to. We know we’re always going to walk out with at least something (the incense is our weakness 😅). I definitely recommend this place!

jo
Review №30

So sad they have to close. Nice people. Dont deserve their business to be taken for no reason. I hope their next spot will work out.

Lu
Review №31

I like this shop allot but personally don’t think they should say “open until 10 pm” if they lock their doors at 9:50. Just wanna run in and grab a last minute vape before closing and their doors are allways locked before 10 pm so I won’t even try anymore. Just wish theyd adhered to the posted times “open till 10” should mean OPEN till 10 imo

ry
Review №32

Employees were very kind and incredibly helpful, they answered questions and gave me suggestions based off their experience.

ki
Review №33

Amazing experience. I always ask for Kirstyn because she is the best and nicest and never makes you feel like youre wasting time just right to the point, I go there only because of how awesome she is

Di
Review №34

When I came by the other evening the gal outside asked if I had a mask. I let her know I cannot wear one. I was told, You cant come in. I thought your place would be one of the last that would discriminate against those with medical and health reasons.Shame on you guys. In a most difficult time on this earth were all going through right now, the last thing we need is discrimination from a comfortable, familiar place we thought we were safe from that.

Li
Review №35

I absolutely love all the employees at Starry Night! They remember me and are sincerely friendly every time I go in. They take time to communicate and build rapport, while keeping it professional. I love the family feel of the place!

Co
Review №36

Great people and amazing prices

Ki
Review №37

I would recommend a better place that finds out what you really need Lightup Discount Tobacco in Lindon ut

Em
Review №38

The shop is super well organized and clean. The customer service is fantastic as well! Every time Ive gone to this shop Im blown away by the attention and friendliness I get the moment i walk in. If i could give more stars I for sure would!

Jo
Review №39

I love this place amazing staff

An
Review №40

Love this place! The employees are all so nice, they remember your name when you come back. Super clean and safe too. It’s not sketchy like a lot of the other shops.

le
Review №41

This place is GREAT! There are so many great products and the employees are genuinely nice. I love it!

Ma
Review №42

This has been my go to smoke shop for years. The staff is always super friendly, they always have some really cool items, support local artists, and their incense options are the bomb. Highly recommend Starry Night!

Jo
Review №43

Such an awesome place! Clean, family friendly, awesome staff! Every single person that works there has been super friendly and helpful!

Ju
Review №44

Hands down the best smoke shop in Utah county, if not Utah all together! The girl that helped me last night was amazing in picking out a new battery, and I’m highly satisfied with it. If you’re looking for a new battery definitely go with the V-Mod! The shop is clean, smells amazing, and they have little dog treats for your pups if you have them with you! Another amazing part is they have a 30 day warranty on batteries if they break or anything which no where else offers that. I’ll definitely be coming back!

Br
Review №45

My husband and I like this store because they have a system where when you purchase stuff it adds up to points and once you get to certain amount you can use them to purchase other fun items.

Ka
Review №46

Shop is super clean and organized. Decent variety of items available at reasonable prices. Staff is very courteous and knowledgeable about items in stock as well. Really like this place and will go back again soon.

Br
Review №47

Great place to but everything Vape.

Mo
Review №48

Great customer service, and always has what Im looking for! Thanks guys. And I love all of their employees, always make me happy and so helpful!

Ke
Review №49

They have a great selection and they’re willing to take the time to explain products to you. This is my new favorite vape shop, a hidden gem.

Ha
Review №50

They are the best in Utah county, hreat selection and the ladies know me there by name. Incredibly helpful, when i wanted coils they didmt have any so they pulled some out of a kit and i was really happy they helped me because nowhere else had what i needed. Will always come here even if its kind of out of the way

Jo
Review №51

Great, friendly staff! Love the people and their products. My favorite candle was there too !

Sa
Review №52

Love this store! EmaLee is always so helpful and caring. She really takes her time with all the customers to help and explain to them things that they may question. I won’t go to any other smoke shop because no one can beat starry night.

Ga
Review №53

If youre looking for a smoke shop with a variety of good quality products then this is the place. The staff here is rather friendly and kind. The only reason for the 4 stars is the fact that the staff can get rather sidetracked even when theyre helping out a customer. Other than that, not a bad place :)

Ja
Review №54

Always friendly and knowledgeable staff. This trip picked up a V-Mod, had a credit, so got a glass piece for $1.

Em
Review №55

Amazing customer service! I am always greated at the door! Great quality of glass and prices to die for! 100% recommend! Only smoke I shop at!

Br
Review №56

Starry Night has always been my go to smoke shop. The girls that work there are always so inviting and friendly. On top of that their prices are on the lower end compared to other smoke shops I’ve been to.

st
Review №57

This is easy the best smoke shop in Utah valley! All the employees are always willing to help with all questions and are very nice in the way they help I will recommend this shop to anyone looking for a good price and good customer service!

La
Review №58

This is my very fav place to shop. Everyone who works here are very nice and very helpful. They have pretty glass and every accessory you could want! This is the best shop!!!

La
Review №59

I’ve been a customer of Starry Night for 3 years now. Customer service is great, and they always have what I’m looking for.

Ci
Review №60

My daughter and a couple of other people suggested this shop and they were right about the staff, products and overall atmosphere! The two guys were friendly and helpful without pressure to make a decision and end the transaction. The store is clean and well run. I chose Passion fruit Orange Guaya. It tastes exactly like real juice! Ive been ordering online but now Ive discovered a great juice store. Thank you SNE!

ne
Review №61

I had a terrible experience here. the employees were really rude & had no customer service. horrible store, do NOT go here...

Gr
Review №62

Starry night is hands down my favorite glass shop in Utah. They have incredible deals and beautiful pieces. The staff is always friendly and knowledgeable, never pushy. The shop is always clean and organized. Prices here are significantly more affordable than other shops in the area. I love that they carry amazing local artists with unique vibes. They are constantly bringing in new fun products so I’m sure that you’ll be able to find something you adore here.

So
Review №63

The single greatest shopping experience available in the region. Absolutely go here if you need anything smoke or vape related.

Me
Review №64

Honestly one of the best shops Ive been to. We always go there no matter where we live. Good prices for the area. Good vibes from the people working and they also know their stuff.

Ma
Review №65

Me and my boyfriend love love LOVE this place!!! We love the people and have made friends! Prices are amazing and we wont go anywhere else !:)

Sh
Review №66

I love this place! Needed a smoke shop after 9 in Utah County (why is that so hard?)and luckily stumbled across this great little place. I arrived 10 minutes before closing and didnt have a whole lot of time, but great first impression! The lady who helped me was thoughtful and kind (even though it was closing time) and the place was clean and really well lit. Will definitely be going back!

Li
Review №67

One of the employees Cassi is pure cancer, but other than that its a fine shop. Shes just so cancerous that it ruins the whole vibe.

Am
Review №68

Best smoke shop in Orem. They have really cute tapestries, posters, and crystals here too!

Kr
Review №69

Great prices and good people who work there

Le
Review №70

Great shop great people

Ka
Review №71

Good stock

Ka
Review №72

I bought some really bad kratom and no ifs ands or buts they replaced it with equal value on another type of kratom I spent 45 bucks they exchanged it regardless I ended up using about 15 bucks worth of it so I decided 30 bucks was fair compensation of exchange. These guys are really great to just go in and talk to about quality and variances in product great place and to go I recommend heavily. If you go in with a good attitude they will return the favor. Thanks for all your hard work and effort it goes to show.

cr
Review №73

I had a great experience there. The two women that were there were so nice and very helpful. I did drive past it a couple of times and had to call the store for help because the sign is hard to see, but besides that its 5 stars for me.

De
Review №74

I just happened to find you on my way home. Lots of cool stuff, bought a few things. Ill stop by, when Im passing thru again. Friendly and helpful staff and great customer service which is a plus. Thanks.

ke
Review №75

My fiancé and I have spent hundreds of dollars here over the years. After being treated poorly several times, we have decided to find a new shop. The employees can be very rude. We’ve realized they way over charge for certain items, and refuse to honor price matching even when their price is double of what the original MSRP is. Also the employees have their young kids and fake service dogs running around the shop on a frequent basis. We use to love this shop but over time it shows they don’t care about frequent customers.

Jo
Review №76

Has ever thing and great prices and employees are the Friendlys!

Ga
Review №77

Everytime I go I end up spending 100$. Friendly staff and a good variety of stuff.

Br
Review №78

Best shop in the valley! Theyre so personal and chill and helpful. Great people, great prices, great items.

Jo
Review №79

Good glass at reasonable prices, knowledgeable staff

St
Review №80

Very knowledgeable, very friendly, and a great selection. I definitely recommend this place

By
Review №81

Staff is slow and unknowledgeable.

Wi
Review №82

They are always so nice and helpful and have the coolest products!

Ce
Review №83

Nice shop with lots of cool things and large variety. However, the two times I’ve gone in there’s been a skinny girl working who is just so rude. Doesn’t say thanks for coming, doesn’t try making customers feel appreciated, very blunt and straightforward. Sad that such a cool shop has such mediocre service. If they had a deeper understanding of how to treat customers they could be one of the best shops from salt lake to here!!

Ki
Review №84

Im definitely so much happier taking the advice from the employees at this store. They are all very friendly I have delt with over 5 different employees that all helped me get exactly what I wanted so I have gone back for other things rather than trying to buy something online that may be cheaper but I know I wouldnt have been happy with it.They have a good selection on most everything in the store. There Vape batteries all different shapes and sizes. And there Vape Juice they have a big verity and book with all the flavors they have. I couldnt decide so I told the guy I wanted a fruity and he suggested a strawberry kind that is delicious.

Me
Review №85

Worst place ever. I will continue to go to the competitors, rude employees. I HOPE THIS PLACE GOES OUT OF BUISSNESS

Er
Review №86

I absolutely love coming here.Prices are great and competitive!Staff are knowledgeable friendly and super helpful whenever I have any questions! Wish there were more places like this.

Ty
Review №87

Nice people I wish theyd stay open a little later. We need a shop thats open late. Were a big enough area to be able to have a place to go when you get off 24/7 . Whether its get rolling papers or screens or just admire the art of smoke and accessories. Nice seemed like they pass no judgement and are helpful.

J
Review №88

Very nice people, good selection of vape juices and kratom.

Cl
Review №89

The people here are amazing!!!! Very helpful!!!! I always go there in a pinch. Thank you ladies you are amazing!!!!! If you are looking for a great place to go in Utah county you cant beat this place!!!!

Ro
Review №90

Good store, a little bit expensive on some products.

Em
Review №91

Great shop! Great Employees, amazing prices, stellar glass and disposable options!

Al
Review №92

Great glass. Great vape products. Great staff. Great prices. Keep coming back for more. Won’t go anywhere else.

Bi
Review №93

Nice shop with a great selection of quality glass. Friendly and helpful owner and staff. Im there weekly.

he
Review №94

Straight cap. Everything is more expensive here then any other smoke shop for the same products. The new puff xtra bars they got are unauthorized. They are not bought out by puff bar. The actual Xtra bars are authentic an is a separate brand not the same bar.

Aa
Review №95

Got my girlfriend a new vape there tonight. The guy there was super helpful. He really new alot, and helped her get the mod that she wanted.

Sa
Review №96

Super nice and helpful. Have us great advice! We will definitely be back a ton. Clean shop, great location, awesome hours!

Ko
Review №97

$26 for 4 boxes of Fantasia is one of the better deals around, but they charge you a dollar to pay with credit or debit card. Today, the girl added the $1.00 charge on the register, and added it in the total on the card machine but didnt understand why that was overcharging me. So I got charged an extra $2 just to have the honor of paying them for goods. Most likely will not be going back.

Ja
Review №98

The gentleman working behind the counter I was very professional and friendly I would definitely go back there

Mi
Review №99

I’m tattooed neck to toe, they still ask for a id. Clearly teens have full beards too. Junkie type shop. Bad customer service. Your shop is named after a classy painting but your shop has yet to be “classy.”

Jo
Review №100

Best smoke shop in Utah county! Great selection of glass and vape. Cassi and Emily are always super helpful and really nice :)

Information
25 Photos
100 Comments
4.4 Rating
  • Address:288 N State St, Orem, UT 84057, United States
  • Site:https://facebook.com/StarryNightEmporium
  • Phone:+1 801-494-6238
Categories
  • Gift shop
  • Tobacco shop
Working hours
  • Monday:11AM–7PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:10AM–10PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations