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LUSH
124 Orland Square Dr, Orland Park, IL 60462, United States
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LUSH
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M
Review №1

Love this place! Had such a friendly lady help me (forgot her name). Definitely a must if you love to feel squeaky clean ❤

Cl
Review №2

The best bath bombs you will ever purchase! The scent of all bath bombs are very invigorating and strong! Colors are always vibrant as well! Ive tried others and none will love up to LUSH bath bombs.. Your skin and senses will thank you. Plus the staff in this store are always so welcoming and sweet!

Al
Review №3

Omg I love this place great smells and great service.

Va
Review №4

Love 💓 This place is amazing It smells so good when you walk in the door! I believe every single person that worked there said hello to me their customer service is awesome they explained how to use the products Ive been a fan for a long time and now Im going to be a loyal customer forever!

Jo
Review №5

First off I love this store and the products!! Today I had an even better experience because of Jasmin. She was very helpful, kind, and patient. Thank you for helping me pick out a perfect gift. U rock!

Bo
Review №6

Amazing customer service, looking forward to my avocado bath bomb!

N
Review №7

I was very pleasantly surprised walking into lush! Employee there named Brittany absolutely amazing! Patiently walked me through and explained everything to me. Gave great recommendations. Britneys awesome

Pa
Review №8

First I love their products. Just left there and was very unhappy with the sale girl. She gave me two samples to smell so I took my mask down to smell them and she ran over and told me I had to keep my mask on even if there are no customers in store. I said I was smelling theses and put my mask back on right away. She continued to tell me I had to have it on at all times. I always wear my mask. How can you smell the samples without pulling your mask down. Im all for safety but she needs to chill out. I thought about just walking out but we drove all this way to get this product.

La
Review №9

I love this store. Everyone is super friendly and cool.

Ki
Review №10

Today was my very first visit to any Lush location. My sister and I drove about 20 min to specifically go to the mall for lush products. At first we thought they lied about having one in the mall. We decided to shop around disappointed and as it turned out they had moved to the other side! Brittany made our experience absolutely amazing!! She helped us both find everything we wanted and had an answer for any question we could have. I went in for 1 thing and i ended up buying like 10!! I couldnt help but want to buy the entire store. I will be back MUCH sooner than originally planned! 😁

Ja
Review №11

I want them all! But sometimes money becomes an issue. The ladies here are SO FUN! They have the best attitudes. ALL OF THEM. They take the time out to make sure you get the right product for you and they are super adorable and sweet. Why isn’t customer service like this everywhere . I mean they have my business for sure. THANKS LADIES ! Oh yea i forgot about there great products! SHOP HERE !!!!

Br
Review №12

Line to get in but they had everyone wear masks and wags their hands. Very well done under the circumstances. Great customer service.

Ce
Review №13

Wonderful place for all fresh and natural soaps, conditioners, lotions... Great smell good products.

Ki
Review №14

Plus and staff was amazing 👏💯 I bought the last 3 bottles of DIRTY BODY SPRAY

Ta
Review №15

Workers are so nice! Wish it wasnt in the mall though but oh well

Au
Review №16

Love everything about the store. Terri and Suemaya are amazing

Co
Review №17

They had a lot of nice sent and hand soaps. Everything was all natural and one of a kind. The only down side was that the sample we were given had gone moldy in a span of a few days. I wish someone had told us it would go bad so quickly as we never got the chance to use it.

Ja
Review №18

Great service is always! Definitely going to be back!

Ki
Review №19

Got quite a few items, kinda expensive but worth it . Here are a couple items Im using loved them all that I bought

Ka
Review №20

Love, love, love me some Lush!!! Havent had 1 thing that wasnt up to par.❤

Do
Review №21

Very nice store. 10 year old daughter had a blast trying all the different skin items. I bought the lemon pot lotion and it is way better then any other lotion I have tried. You hold it and it melts. The reason for the 4 stars is the prices are just outrageous. I guess you have to spend for the best.

Go
Review №22

I went there with a dear friend, the scents were a little MUCH for me, they seem to sale alot of products.

mi
Review №23

Thia place is amazing. Great products and great staff. Super friendly and helpful. Great quality and fun soaps. First time customer turned lifetime customer. Soap that is moldable and feels like clay,glitter bath bombs, adorable names,great ingredients, i love that you can break a piece off an use that. Product goes a long way. Staff is very interactive and down to earth

An
Review №24

Always have a pleasant visit!

Va
Review №25

I love thee energetic team! They do not fail to satisfy with their knowledge about the products (which they have a huge selection of). They are also willing to let me try any products to make sure Im happy with it before I buy it! Their butter bath bomb is awesome and cheap! Loved their toothy tablets and lip sugar scrub as well! Cannot wait to visit again!

Am
Review №26

I went into the store today after not being in one for a good 6-8 months. Emma was so nice and did not hesitate to answer all my questions. She was very knowledgeable and I left feeling so uplifted due to her smile and spirit.

Ch
Review №27

Visited with my eldest daughter, and it was a pleasure to meet Bailey who is very pleasant and knowledgeable of all the products. Awesome store awesome chick!!

Da
Review №28

This place smells amazing all the time. The ladies are very welcoming and love to demonstrate how their products are so LUSHous. My favorite bath and skin care store. Fresh healthy items that are good for you.

Ed
Review №29

I went there with my daughters and it was okay but Ive had better arching done. The process felt rushed and I wished the look of our brows was a bit more polished. Not sure if well be back but the lady that did our eyebrows was very kind and friendly.

Lo
Review №30

I love their products and if you need help find their supervisor Brittney. She was so knowledgeable and nice. I could tell she really cared about her job. If I go back there I hope she is working.

As
Review №31

Updating this review because this weekend was such a great example of why I love Lush and their employees. I live kind of far away and when I got home I realized that I was missing two bath oils. I had a big bag of christmas presents but the oils I picked for me were nowhere to be found! !😫I was pretty bummed so I called and they said they had them off to the side for me to pick up. I made the trek back down there the next day and picked them up and when I got home I found a surprise- an extra Christmas-exclusive oil tucked away! Im so excited to try my new bath oil! Thank you Lush!😀

Ro
Review №32

I dont normally write reviews, but I felt the need to write this one. I walked into a lush store to try and find a lotion my wife liked. I had never been in the store before, and was a little lost. That was until Chloe found me. She was amazing! She helped me find the Helping Hands lotion, and introduced me to bath bombs for my daughters. Now weve been back 3 times. The service and the products are top notch. Must Try!

E
Review №33

Britneys awesome!

Am
Review №34

My daughter loves this place. Can spend alot of time in here. I have to leave after a little bit cause its so strong with the scents that it starts hurting my head. Love their products though! Great friendly employees.

Mi
Review №35

Super cool shop with all handmade natural products. Friendly and informative staff. Lots to look at, smell and try. Everything from soaps and lotions to shampoo bars and bath bombs.

Si
Review №36

It has good products and is well worth your money, it just overwhelms my senses quickly.

Da
Review №37

The ladies were extremely nice and helpful. Very knowledgeable about the products offered. Always willing to demonstrate how wonderful LUSH products are and they give samples.

Am
Review №38

I drove all the way out here only to find that theyre randomly closed.They had a sign up saying open at 3, they came to the door at 3 and said now were opening at 4. What business does this?

Mi
Review №39

I just tried American Cream conditioner and did not think much of it while using it in the shower but when I brushed my hair and felt it.or was so soft especially my ends which is crazy because they are in such bad condition.I also got a powder deodorant and it works and a serum was so nice.will definitely which to Lush products.

Di
Review №40

I love all of their products everything from bar soaps to skin care. Aside from their great products they have exceptional customer service everyone is very friendly and employees are always looking to help you and guide you to pick out the best products!

Re
Review №41

These products are fantastic! And the employees are very knowledgeable and helpful. Im a convert! If you love natural skincare products, you should check this place out. The products are a little pricey, but they will last a long time.

Je
Review №42

Love Lush and love this location. Super helpful staff, totally friendly and non-judgmental. Safe environment for everyone plus socially and environmentally responsible products

ST
Review №43

Lush always has amazing products that actually work! thank you for saving my skin! its always a pleasure going there.

Ma
Review №44

Great line for everything got to do with hygiene. Products are amazing, natural and smell amazing!

pa
Review №45

Love this place. They always have exciting new items! Prices are a little expensive.

Sh
Review №46

I have asthma so walking in there was way to much. I bought shower gel for my granddaughter who likes their product

Na
Review №47

Located right in the mall, Lush is a fantastic beauty store for the natural savvy shopper! With tons of handmade products ranging from face to body, its a one stop shop!

Di
Review №48

The girls were so helpful

jo
Review №49

Just left Lush, I would highly recommend! Nessa and Sam are great!!! If you visit this location, ask for them, trust me you wont regret it....

Ly
Review №50

Our skin is our bodies largest organ so its good to be mindful of what we put onto it. Thankfully there is Lush, my favorite store.

Sa
Review №51

My first time there they are very helpful and informative about products, super nice

Ki
Review №52

I can not tell you how FAB this location is.. from the look of the store to the amazing service! My mom and I had so much fun and will definitely be back!

St
Review №53

Always a great experience and very helpful team ! I love all the innovative products !!

Br
Review №54

The smells that come from this store are so intoxicating. On top of that the products are really good.

Ma
Review №55

Great product but high pressure sales.

Am
Review №56

Overpriced bath products. Only went here to get a birthday gift for my daughters friend.

Li
Review №57

Love it! Theres always a solution at Lush!

Pa
Review №58

Was my first time visiting they have many great handmade soaps

Je
Review №59

This place was amazing smells so good. Get the sleep products check them out.

jo
Review №60

Lush is great! And everyone is always so helpful!!

mi
Review №61

The shop was super busy, it was the day after xmas so its to be expected. This was my first time going to shop at Orland, I thought it would be easier to navigate in comparison to the one inside Macys which is cramped and then add ppl and its not a great experience.My gripe about the buy 1 get 1 free sale is they have a cluster of bath bombs towards the front which all appear to have the sale stickers, so I pick a few of them up and head to the register. Of the 6 varieties I picked (12 total) only 1 set was on sale. Cmon now

Lo
Review №62

This place has wonderful bath bombs and helpful employees.

Bo
Review №63

I buy Shampoo here, its good Shampoo. Not Runny, but like very Solid Shampoo.

Vi
Review №64

The girls that work there are absolutely wonderful. So kind and helpful!

DE
Review №65

Angel took care of me and she was very helpful.

Pa
Review №66

Nice products

Lo
Review №67

I went in to buy my child a gift and the customer service was great. The product is great for teens with acne, etc.! I like the bath bomb products.

Ei
Review №68

I wad Here kidt last Griday Noght, and some teeenager screeeed up myorder for 2 Gift carfs That are Christmas Presents!!! The pme on the 2nd Floor Gibed Grrst drrvice !!! Go there!!! Not to the pne on thr First floor!!!

Kr
Review №69

Great customer service. The store smells amazing and you can rest out products before buying

Me
Review №70

Smells delicious inside and they have a great selection. Their products are expensive but the quality is worth it!

Da
Review №71

In love with everything here.

sh
Review №72

Love the meats here. Descent prices on bulky things.

Cr
Review №73

Their shampoo bars are the best thing ever and they are perfect for travelling.

Au
Review №74

Products are amazing! They have really good bath bombs but the staff is good but I wish some of them actually knew some of the bath bombs before recommending them or when customers ask about them.

Ro
Review №75

Great customer service product feels great.

sh
Review №76

The girls that helped me where so friendly and kind !!!!

La
Review №77

Everyone in there is very helpful, the store is clean and their products are amazing!

Ta
Review №78

First time visiting luch. Lisa, from orland store was very helpful with all my needs. I have dry skin and lots of questions and she never seemed annoyed. Everthing she recommend for my body, face and lips, she was dead on. Used all products later that day and the fragrance lasted, body and face felt smooth. They have a loyal customer.

Ni
Review №79

I went recently with my significant other and our mutual friend (both men) to look around. Both my partner and I have never been to any Lush store, but I have heard so much about the lovely products and was excited to see what they had to offer. We were all greeted as soon as we walked in with the attendant telling us about their new hair products offered, including their new solid shampoo. I was eager to see-- Not only is my hair thick, its almost a yard long. To my disappointment, the woman only talked to my companions, demonstrating the bar used to tame flyaways, offering her hand to each of them in turn to smell it. She did not look at me or let me smell it. Initially so excited, I decided not to even bother, considering I was apparently invisible. The attendants were cordial and helpful to my companions, but did not pay much mind to me at all (considering how much hair I have, I thought I wouldve been seen as an easy sell).

Ro
Review №80

Great hand made cosmetics.

se
Review №81

Perfect place to grab something nice for that special someone

Te
Review №82

Its okay,but lit bit pricey for a little pc.of soap

Ag
Review №83

Great products for everyone, good service

Ja
Review №84

Smells amazing, and have awesome employees!

Ma
Review №85

Love this place

Ka
Review №86

I loved the prewrapped presents.

sa
Review №87

Best place for bath bombs

Al
Review №88

Love this place.

Lu
Review №89

Smell goo

Am
Review №90

I so much love love love this place!!😍😍😍😍

Za
Review №91

Everything smells great and feels great

Ta
Review №92

🖐🏾⚡👍🏾🪓🛸

De
Review №93

Very good knowledgeable staff.

Sh
Review №94

Whats not to love about Lush except the pushy intrusive staff.

se
Review №95

Nice hand made stuff

Gr
Review №96

Very nice and friendly staff

Je
Review №97

Im nervous and indecisive and dumb and theyre always helpful and paitent with me! :)

Li
Review №98

Very nice place products are expensive.

So
Review №99

Everyone is so nice and helpful

Ke
Review №100

Black soap is Excellent

Information
34 Photos
100 Comments
4.6 Rating
  • Address:124 Orland Square Dr, Orland Park, IL 60462, United States
  • Site:https://lushusa.com/?utm_source=google&utm_medium=gmb&utm_campaign=724
  • Phone:+1 708-873-1083
Categories
  • Cosmetics store
  • Beauty supply store
  • Gift basket store
  • Gift shop
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:11AM–6PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:Closed
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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