Dont go here. Wayyy overpriced and they are unwilling to match competitor prices. Andis T outliner cordless clippers for 129.00 on Amazon and this business sells them for 179.00. I asked if they would match the price and they said they wont. This place is taking advantage of customers in the area who arent willing to find other options. Id recommend finding another place with realistic prices that match the actual market value for these products.
Spectacular!! Love this beauty supply you can find anything you need, staff are very kind
I worked here for a year and a half. The pay does not exceed $10 and you do not get commission. Breaks are 15 minutes or less. Certain people can sit down and rest on the clock when others can not. They show a great deal of favoritism to their own kind. I also got tired of hearing a specific person in their family say the N word, even after I had told them not to say it.
Very efficient place to pickup your beauty supplies for men and women. I restock for my shaving supplies from here. The staff are nice too!
IF YOU ARE A BLACK WOMAN DO NOT GIVE YOUR MONEY TO THIS STORE. On top of the cashier being rude and unprofessional... this store just doesn’t have much of a selection as large as it is. Will NOT be returning.
They sell false wigs. They sold me a “100% human hair” and when I went to flat iron it and the hair was melted all over my flat iron. When I called the store to express my concern the employee said I shouldn’t straighten my wig passed 450 because I wouldn’t do it to my own hair. Well obviously that’s why I bought a wig. Regardless if I’m straightening it passed 400, “real hair” wouldn’t melt off. She told me to pass by the store in the morning and speak to the owner. When I got to the store the owner wasn’t available and said they didn’t know when he would return. The other 2 employees told me there is nothing they can do and said it melted because of the texture. They have 0 knowledge about hair and heat and what’s real vs what’s fake. They care about the sales more than they do about customer satisfaction. Do not recommend.
Have thee audacity to have black women on display in all the windows but we arent welcomed to shop there?!?! 😒
After reading comments of the owner of this discriminating. If I can leave zero stars I WOULD! I want this business shut down. Reporting it to HHS
Great customer service. Great price. Very clean.
I was able to walk in get everything that was needed with no problem! Nice location and the prices are good!
I have been coming to Abradel ever since they open and so far, the best quality products, amazing customer service and just a happy environment to go to for everything your hair needs. I would so highly recommend you visit the store and youre guaranteed you wont be disappointed. Keep it up
Great products and great service 😊
They sold me a wig that said human hair for human hair prices for my birthday and I went to use the flat iron at 200 degrees and the hair literally burned off. Also they charged me 300$ for synthetic hair with a human hair tag
Absolute best place to buy any beauty supplies in Orlando.
Pretty amazing prices the young lady helped me find the perfect wig. Understood my budget and made sure I wasn’t scammed.Prices ain’t bad and many options. Amazing people very friendly looking forward to purchasing future hair from them
Always a good experience. On my way there right now and I live on the west side of Orlando in Winter Garden lol. Love the owner.
Its ok... like a hit or miss. The wigs are reasonable but not necessarily quality. So, if youre looking for something quick that will do temporarily. This is the place. They dont have some products so I wish they could be a little more accommodating and order it for you so you wont have to go anywhere else. Staff is pretty nice and provides good customer service.
If I could give it a zero, I would. I just spoke to them on Thursday, for several minutes, verifying that they had a specific brand. The attendant that I spoke to seemed rushed and like she didnt really care while I was on the phone, but none the less, I kept her long enough to verify that they had not only a certain brand but also the price, the color, and the length. She verified several times to me over the phone that they did in fact have that brand for the various prices, length, and color. I had an expensive appointment scheduled for Saturday and trusted that they were good for their word, and timed myself accordingly. As soon as I got there, the attendant acted like I was speaking a different language when I asked for the hair they had JUST verified they had! Talk about BAIT and SWITCH! They ran around for several minutes trying to figure out who I talked to, show me other brands, etc, until finally at this point I am late for my appointment and ask them do they have it or do they not, and they admit they dont. I could have ordered it in time had they just been honest when I called them. Instead I was late to my appointment and without the correct extensions. I will be telling everyone I know to avoid this place at all costs. There is NO excuse for flat out lying to your customers to try and make a sale!!!
If you A BLACK WOMEN READ THIS PLEASE STOP SUPPORTING THIS PLACE. THEY WILL OVER CHARGE YOU ON PRE PACK REMY AND ANY HUMAN HAIR, BECAUSE YOUR BLACK, THEY HAVE ACTED RACIST TOWARDS MANY CUSTOMERS, AND WILL UP PRICES AT THE CASH REGISTER. THEY HAVE A BUY ONE GET ONE FREE SALE WITHOUT PRICES ON THE PACK. BE VERY CAREFUL WHEN BUYING THIS SALE,BECAUSE THEY WILL UP THE PRICES OF THE HAIR BASES OFF YOUR RACE. ALSO THE OWNER IS NEVER IN AND AFTER I WAS DISRESPECTED IN HIS STORE ON CAMERA BY A HISPANIC FEMALE WORK. ANOTHER WORKER SAYS TO ME THERE IS NO NEED TO CALL OR GET IN TOUCH OF THE OWNER, BECAUSE HE DONT CARE . THE DISRESPECTFUL EMPLOYEE STARTED TALKING IN SPANISH LOUDLY TO THE OWNER SON AND THEN ANOTHER PATRIOT SAYS TO ME GIRL I GOT TREATED LIKE THIS BE 4,BUT ITS CONVENIENT . WE CANT KEEP SUPPORTING RACISM BECAUSE WE NEED MATERIALISTIC THINGS!
They dont have a large selection. I can tell their main distributor is Model Model. However, once you know what to expect, its not bad at all. Its hard to find a beauty supply store that has everything you need, especially on this side of town. So, I appreciate the selection and the service. If theres anything I need that they dont have, theres always Amazon and the West side of Orlando.
I decided to give you guys a try today and was disappointed. From the moment my sister and I walked in we were ignored. After someone finally came to help us and gave us the products we wanted to PURCHASE we were treated like criminals. You called your security to watch us and then when we got to the register you were actually shocked that we were going to purchase that expensive hair. Still after I pulled out the money to pay for the hair you felt it was counterfeit and decided to mark every single bill before we walked out. My sister recommended you guys, unfortunately she was wrong.
Nice place. Good supply in stocked.
The prices are HIGH here. I came here for crochet hair that I saw online. They had the hair but the price was more than double. I went to a few places on John young, they had the same hair for a much more reasonable price and more of a selection, so it was worth the drive.
Very good customer service
Ive only been here once but Im guessing the staff has changed since the previous reviews were made. The staff was very friendly and attentive and offered helpful advice for my hair care needs. Ill definitely return here.
$9 for a 16oz rubbing alcohol. That is unacceptable. Reason why I wont go back. Taking advantage of the situation
Not my first choice for a beauty supply store but when you live on the East side of Orlando, options are limited. Overall they have a basic selection of products and hair but my issue is with their customer service. The employees arent very knowledgeable about their selection and the overall customer service needs to be better. One employee is running around helping everyone while the other 2 are conversing or walking around.
Outstanding customer service. Milly was very helpful,patient and knowledgeable. I found what I was looking for and I ordered an item that I needed as well without any hassle. Two thumbs up!
8:59 on a Saturday night and you guys had no compassion to allow me to get one more pack of hair that i desperately needed because i ran out of previous hair that’s only sold at your store. That’s really bad business!!! No compassion to your loyal customers!!
Gave them another try still racists DO NOT SPWND A SINGLE BLACK DOLLAR IN THIS STORE!!!!! Go to East Orlando beauty supply instead!!!!!
Nicely displayed products, organized, and helpful staff
I personally liked this place because the cashier was super nice and the place is huge .
I love it Ill find everything that I need 💞
Great prices and friendly staff!! Found a moisturizer that makes my hair feel buttery soft☺️
People are nice. Their prices are high and they do not open on time. Ten minutes after 9 and theyre not open.
Not very knowledgeable about hair care products.( Why work there if you dont have a clue?) Only one staff member is willing to help while others talk. Some products are old and spoiled. Inspite this, they are very nice, but nice can only take you so far without intelligence and knowledge.
I just called to get information on their nail selection and the women i just spoke to literally seemed like she was not interested in anything i was saying. & when she put me on hold i heard her out the phone down and tell another person “ i don’t understand what this lady is telling me, answer the phone.” When she spoke pretty clear English so I’m confused ?
This store caters to Hispanics more than Blacks. They lack when it comes to natural hair textures/products. Last time I came to this store they did not have Marley braiding hair. Also, on separate occasions I bought thread for a sew in and the thread was so weak. I could literally rip it apart and another time I bought glue for a quick weave and the glue was completely dried out. This store lacks quality, customer service, and they overcharge. I rather drive to OBT or Pine Hills for better quality and selection.
The prices are the highest in the market and the products do not work I have bought color and I do not get the and all the hair are bad
The selection of products is enormous and the staff is very helpful. I only wish there was a larger variety of childrens products.
Has pretty much every hair product you could want!
I found a perfect wig and the sale lady was extremely helpful she knew exactly what I needed!
Its a really nice store and has great prices
Great place n price
This is one of the best local hair supply stores .
They were very helpful and pleasant.
I can a had to make do with what they had available.
Employees are always willing to help you find what Im looking for. Im in and out in no time!
Last Resort Prices Not Worth The Product Better off Going Westside Where The Real Stuff At
Very concerned about supplying what you want. Friendly and helpful service.
Very unorganized, dont know how to talk to their staff. Paying employees under the table. Vulger language in front of customers. Always talking about customers that enter the store, and they tell you you have to purchase over $5 if your paying with your debit card which Visa doesnt agree with. Very unprofessional. Do Not work here unless you want to make $6 an hour and some days $5 an hour. Its whatever they fell like paying you. muy poco profesional
The employees are all nice and very helpful
Great prices and the people are very helpful.
Ehh its okay..kind of pricey for the selection they carry. More of a Spanish base hair store. Ill stick to the west side of town
They have the basics.. prices are okay...open early..like I said basics..regular braiding hair not many varieties
Great selection of hair products
Wife spent a lot of time here
Very Nice. 👌🏽
Best Beauty supply on the east side of town
Large selection, a little pricy for some items.
Good variety of hair
Very limited selection. Shop elsewhere.
Nice customer service
Great Prices
Reasonable prices
Really rude
Huge selections
Super!
Expensive
They damaged my hairI do not recommend it
Very good place ... it has a lot of variety at good prices and they have everything that has to do with hair.Scissors, dyes, wigs, dryers, treatments etc etc.Apart from that it has very good attention in Spanish and English.They only have national shipments :(
They sell the worst hair. service very. bad