David is the best! Everything is clean and sharp, perfect work. He detailed everything and make a great job. Really funny guy and respectful.
I RECOMMEND THIS PLACE, THE MANAGER VERY RESPECTFUL AND KIND. THE AREA IS CLEAN.
Had a wonderful visit into the Morningstar this morning. The property manger CANDICE, was very courteous and patient with me.Definitely A+ Customer service and Satisfaction ! Thank You Again Mrs. Candice!!!
Clayton and his wife were phenomenal. They treated me very nicely and the facility is well maintained and secure. I am very happy doing business with them and will recommend them to my family.
Ashley was so wonderful and helped me with my storage needs. She answered all my questions and made me feel as ease with leaving my belongings at Morning Star Storage
The interaction with the Morningstar has exceeded my expectations. I would highly recommend this company.
Had a great experience with Clayton who was very courteous and patient as he thoroughly explained things to us. Highly recommend working with him. A+
George is the greatest manager Ive ever seen.. Assertive but polite, friendly yet tuff. He leads in a way the majority should take notes. Hes good to his customers and also his employees. Hes seemlesly on top of all the jobs doing everything with grace and poise. From the short time I was there I witnessed him juggling multiple tasks all at once. He makes me feel like my stuff there (which is very valuable) is beyond safe and secure. I am grateful that he happens to be managing here. I hope i only have to deal with george because Im sure none can compete. I am certain if anybody deserves a raise or a christmas bonus it is him. I will personally vouch for him and can promise you the benefit he has to that location/company alltogether makes waves further than he will ever get credit or return for. Its a shame if corporate dosent notice and reward him because he deserves every good thing that comes to him and that much I can promise. If you read this george thank you for the pleasure of meeting you I look forward to speaking with you again soon.Update!! November 5, 2020After 1 year of storing and tinkering with my precious mustang here I just have to say wow! What an amazing experience it has been. What a difference life is when you deal with quality people. Its called morningstar because the atmosphere here is like heaven, its Christian and Jesus like. Cleanliness and order. George cares about his customers so much he will do whatever it takes to keep us happy. 11 months I mustve been there every weekend... i never felt uncomfortable or abandoned. I knew if I needed anything I could ask and it would be supplied. I always happily went into the office to chat with all the employees there because they are good people and they really care. Especially George though... he has been such a blessing for me im about to cry.. 😭 thanks George man you are a real inspiration for me bro, I learned so much from you, you have no idea.. cheers 🍻
Good clean storage facility. You may be on your own however if you go around lunchtime and the number listed on the door doesnt get answered.
Nice, Clean and Safe Place. Im here for more then one year and the manager George always receive all my boxes and put all my boxes inside my unit! I trust then 100% and recommend for all my friends. We have 4 Units and I’m really happy with the service they offer here with a great price.
George, the manager of the Florida Mall location in Orlando Florida is absolutely wonderful. He has been SO helpful and always extremely attentive! I’m so happy that I chose Morningstar Storage ❤️ The facilities are always very clean and the service is always great !
George and Aileen were extremely funny. Helped me get a storage unit and explained everything I needed to know and a break down of what I’m exactly paying for. They’re the best. I would highly recommend you talk to them to help you.
Amazing free truck for you to moving super friendly employees really the only but is the bathroom th after 6 are closed you guys need to do something about that
Morning Star Storage Has Definitely Saved my Life! Their excellent customer service by George and Akira has helped Alot. Im able to store my business supplies and still keep up with my clients repairs. Ive been at This Orlando location since they opened! Best storage company ever!
Awesome customer service. Thanks George and Akira for always be available and willing to help any situation. We have been with you guys for a few months and not thinking to change anytime soon.
Thank you Candice today for the outstanding customer service and for treating me like family and always George and Akira. Thank you all!
From the moment you enter the facility, customer service and care is non stop! George and his staff are awesome and ensure that the needs of yourself or small business are met. I was overly surprised on the benefits a small business has by renting at Morning Star. Would recommend to all my family and friends.Indie Group LLC
They are amazing ... super friendly clean, secure facilities I would recommend to anybody that would listen to me to use them for their storage needs
Aileen and George are amazing people, they can help you with your storage needs. Very Clean facility. Very knowledgeable I highly recommend!!!!
Best price, excellent customer care, clean facilities and free moving van! George and his staff are the best!! Highly recommended!!!
Nice clean place security
They are amazing. Its clean with interior and exterior storage units. The pricing is very reasonable. Be sure to know that you have to buy their special kind of lock but all worth it. The general manager is very friendly.
A lot of issues
George and the girls provide great customer service and are kind and understanding. Building itself is always clean, would recommend to anyone looking for storage as their prices are also much cheaper than others in town not to mention 2 months free rent and allow you to use their truck for moving
Wow honestly what can one say about how truly amazing the staff is and how the up keep of this Newly Built Storage will for years to come be amazing and fresh. Again the staff is just beyond words. Truly special and magnificent in every way. Thank you for being even so much more than just a storage unit.
My husband and I highly recommend Morning Star Storage. We received excellent customer service from Ebony and Debbie.After, reserving my storage unit online I called Debbie, Manager for more information about pricing and the use of their Truck Debbie was extremely helpful and patient in answering all of our many questions.On our move-in day we met Ebony who completed the move in process. She was also, extremely helpful in helping us decide what size unit we really need to store our belongings. She also helped us stay within our budget.We highly recommend this location.Catherine
Ive been renting at this place for four years now. Was so happy before. With the new management, they increase my rent %25 . Rent was $400, now is $500. Cant even give me a discount or anything. Very disappointing. Not recommend at all. And too many people live in the facility. Very uncomfortable situation. I am going to move out as soon as find another place.
Clean and not crowded
Ask for George. Awesome guy. Will do whatever he can to make sure you get the kind of unit youre looking for.
I really liked this place, they care about your needs, they don’t just try to give you something with higher price. The two ladies that work there are very professional, I was please with the cleanliness, Security and controlled access. The most important part for me is customer service and this particular one has it.Thanks so much for your help.
The facility was in a convenient location, very clean and it was easy to access your storage unit. The extras they offered couldnt be beat! Their pricing was very competitive and was superior to most other storage facilities I checked out. The manager, Debbie, has a great personality and was very accommodating and super helpful with all my storage needs. I would highly recommend this place!!
If I could give it zero stars, I would. My first and final experience here was completely horrible - I will never use this facility or any of their others ever again. The ladies there make you feel like youre a valued customer, at first. Especially the manager, Debbie. Then, once they have their talons in you, thats when the real horrors start.I was only here for a few weeks but, during that time, I was conned, violated, and humiliated beyond belief. Im only lucky I managed to get out with most of my belongings, though my moms cat wasnt so lucky. Just FYI, dont bring your pets if youll be using this company - they steal animals. Better yet - dont use them at all. Literally, honestly, and seriously - anywhere else is better than Morningstar.
Debbie is great. The place is well laid out, clean and the access hours are the best. PS is full of BS! MS has my business moving forward.
Staff is very helpful and friendly the property is very clean and well kept very convenient to move in and out hand carts are at the ready.. This place you definitely get what you pay for. Everything is great except the racist white lady they call the property manger.. entitled racist trump supporter.
What a clean and well run storage facility.
Management and staff was so nice, helpful, and patient! The premises is secure and your items are safe! Love this storage way better and nicer than the others.
It is great today . Spoke with manager there and another young lady. They were able to help me with I needed to get done today.
Very friendly people, great place to store your belongings, very clean
This place is great! I received two months free and you are able to use their van as well, as long as youre storing with them. The stores manager Diana is very nice. Call them as your number one source for moving storage.
I was extremely happy with the great customer service that Ms.. Debbie had. She was very friendly they treat you just like family. Also before coming I spoke with Ms.. Ebony and she was my friend immediately. The facility is security type you dont have code you dont even get on the elevator. I would recommend this a 5 star plus plus.
A nice clean storage facility
Best storage in town, George the manager there is a really nice person really good customer service. I am really happy with everything there
Debbie and Alberta(the ladies who run the place) are very friendly and answer questions fully. The facility is clean and modern, and I would recommend anyone whos looking for a storage facility check this place out first.
I was very surprised, it was very clean looked new and smelt good
Great customer service. More like excellent the place is very nice with multiple options on spaces. Overall great place
The reason for this two star review is because everything was all good until we were approached by the property manager and she falsely accused us of living in the property . Then ask us if we came in late night ?... Last time i checked this was a 24hr access facility, if we come in and out 30 times a day it doesnt matter! She also caught a little attitude when we told her that we were not living there and insisted that we were. Saying that she has cameras and key codes she can check. . Well then why dont you check those before you go around making accusations and causing unnecessary disputes .
George is great. Very friendly and very helpful
This is the second time Im in need of using an extra space to leave my belongins and what a surprise once choosing Morningstar Storage.There are so many details this time that is worth mentioning the friendly staff,amazing facilities,big discounts on packing materials,etc,comfortable a/c on premises and above all,the promotion of two free months and reasonable regular price.....I recommend Morningstar Storage as your first choice if you are looking for storage services....
George was amazing and a big help to my family
I would have actually gave 5 stars. 1st and foremost the customer service I experienced was poor to the point the female was escalating my anger. When I first walked in she was fine but the moment I asked my husband a question her attitude changed. I like to give chances so instead I asked her the next question and she completely ignored me not once but multiple times. Mind you it was I who initially spoke with them and made the reservation. Not to mention she wanted to start an argument with me which escalated the problem. Then in turn acted if I wasnt there. Makes me wonder was she upset because she wanted to take her unprofessionalism further. If I had the time I would have went to a different storage facility due to that experience. The only reason I gave any stars was due to the cleanliness.
Clean, neat, 24 hour access, air conditioned, and a level of service that goes beyond what is necessary. I even earned a feee lock, was freely offered water on a hot day while I was moving in, free use of moving truck for 4 hours, and great manager named Debbie. Why did I wait so long to get out of Punlic Storage? They suck and raised my rate so often and had a terrible facility. Move to Morningstar Storage now!
The staff is really friendly, walk with us to show the place and make us feel good. They stay pass 5pm just to helping us during all the process.
Great customer service. Very nice facility. Best deal in storage.
George is a pleasure to deal with. Very clean facility one of the best I have seen.
Very good product, good price and the attention is excellent.
Always clean and easy access to storage unit
It is better now...with new managers...
Their prices are a bit high. Also I rented a unit here because it used to have 24 hour access but then out if the blue they changed it until 10pm and I feel they were deceitful in doing so and should offer to adjust the prices because of it.
Very nice place, very organized easy to find your way around, and air conditioning, also high tech security system . Management is very nice to deal with
Clean and Safe. The beter storage
This place houses the best non for profit organization
My storage place for life!!! The staff is EXCEPTIONAL, and location is perfect.
Open 24 hours staff very helpful and friendly
Climate controlled as to advoid weather changes destroying my most treasured possessions. Rates are affordable and the property was clean for sure spotless . Im confident that I am doing well in this business adventure.
Whatever older white lady was here tonight (nov 8 at 5:30-6), you’re extremely rude. We pulled in to remove some furniture from our unit (note we drive a car with very loud exhaust) and she comes out giving us an attitude saying “do NOT speed through here again” My fiancé was extremely polite explaining to her that we were not speeding, our car is just very loud. Yet she still assumed we were speeding and continued to just give us an attitude. If you’re reading this, we are in our mid 20s. Do NOT talk to us like we are teenagers. I don’t know what’s going on in YOUR life, but we pay to have our stuff in this place just like everyone else does. It costs NOTHING to come up to us NICELY and ask us if we could please not speed. (Which we weren’t anyways). And from reading the reviews, it seems this is a constant issue with this white lady 🤷🏼♀️🤷🏼♀️
Great service and security and the storage units are not expensive
Its a great place and sacure we love it 😍😍😍
New, clean and the customer service is unmatched!! Deb and Ebony are awesome!
This storage facility is state of the art and up to the 21centary standards
Homeless people living in storage units. People wandering around the property. property is clean but I dont recommend anyone visiting the property after 6pm.
Two free months, security, clean place, a/c.
Clean and bright and safe.
Nice clean, customer friendly place.
Great storage facility I wouldnt recommend any other.
The best storage~
Very smooth and easy process!
The right place to store your life memories!
Excellent customer service
You guys are awesome.
Talk about security & convenience
Awesome service!
Helpfull staff
Storage units always availability
Cheap, friendly staff, not the Assistant.
Very clean
Clean
Good prices and a very friendly manager named George.
Sheds for storing objects of all sizes. Monthly allowance with reasonable value.
Excellent and modern storage. Very good price.
Excellent!!!!