Good selection of boots, extremely friendly, helpful and knowledgeable staff. I went looking for boots, and bought a nice pair and a cowboy hat too!
Barry and staff are always extremely polite, friendly, accommodating, and helpful. Theyre quick to give advice and share their knowledge. They give that feeling that youre family. Love supporting a small business, that has and sells quality products and manages to keep stuff at a reasonable price.
Best customer service Ive had in a long time. They took the time to help me find the right boots cracked jokes with me and made it an absolute pleasure to be in their store. I cant recommend them highly enough. Fantastic people all around.
Super nice western shop in rural Maine. It appears they have everything; service for expensive hats, used and new saddles, tack, clothing, etc. Smells wonderful. Owners are super friendly.
The lady was professional and informative, she tried to sell us in our price range. She answered all of my questions, most of them before I thought to ask.
Great people! Very helpful.
Very friendly and knowledgeable staff. Went out of their way to help my daughter find the perfect pair of jeans. Plenty of stock on hand for all your needs.
Great service!! Friendly and helpful
Store is filled with really nice western wear and lots of boots & accesories, including beautiful saddles & tack.
Knowledgeable and patient, Barry spent a significant amount of time with my grandson finding the right saddle with the right fit and then set it all up for him. They had a good selection of other gear as well. It was worth the 2 hour drive and I will certainly go back.
Love this place. Great cowboy/girl boots, horse care/riding supplies, leather restoring /caring products you cant find locally and great staff and owners there and ready to help. I swear Im a real guest that just was so stoked about this place Ive been a couple times since discovering a week ago. My honey found a great Resistol shirt and is eyeing some Cowboy cut Wranglers and boots. Its seriously the best Western in Maine.
Good shop for all the horse stuff you need.
Amazing store for western enthusiasts. They have a great selection and the family are very helpful and friendly.
Barry is always willing to help as is Jillian.
Sales staff were super helpful. They let us take our time choosing boot.
Great inventory and a friendly knowledgeable staff.
Wonderful service and caring people!! Thanks so much for your help and all the time you took helping me pick out the right boots and leather cleaner!!! Even ordered the specific gloves I wanted! Couldnt be more pleased!
I contacted Gass to see if they would clean and block my Fedora. They perform this service primarily for western style hats and frankly, its not a service many places still provide. They did a fantastic job on my hat. It had been left in the attic for some time. It needed a thorough cleaning and reshaping. Despite the fact that they didnt have a block for re-shaping the Fedora, they were able to clean it and they re-shaped it by hand. That is a process that requires a bit more skill. I am so pleased. Additionally, their shop has a great selection of western wear and gear, at very reasonable prices. The best in the area. The staff is very knowledgeable and helpful. Doing business with Gass has been a pleasure. I would recommend them highly!
Went in to get boots for my son who shoots cowboy action and fast draw. They had just what he wanted, and they were on sale. The staff was friendly and helpful. I ended up getting myself a hat as well. Saw quite a few things I liked there. We will definitely be back.
What a fun place! My 11 year old has been wanting to stop and today was the perfect day. Such nice people. I highly recommend stopping in.
The owner, Barry, and his staff are so nice and very helpful. I was ordering over the phone and was torn between two saddles due to size and weight. They measured both and compared the weight, they even had an employee that is petite like me pick up both to see if there would be much difference in getting the saddle up on my horse. They shipped the saddle to me very quickly and it was well wrapped and boxed. I dont normally write reviews but it was such a pleasure dealing with them that I felt I had to share my experience. I would definitely purchase tack from them again and would recommend them to anyone.
Very friendly helpful service! Hubbys been looking for a pair of boots for a few years. Couldnt find any real comfortable at a reasonable cost. Was directed here. Lady was super helpful and he found the perfect pair at a very reasonable price! Great little store for all your horse needs also, or for a gift for a horse lover or cowboy/cowgirl! Highly recommend checking it out!!
Thank you Jillian for helping me today. Your professionalism and customer service was overwhelmingly top notch! It is so refreshing to call a store on the other side of the country ( California to Maine) and get such a high level of service . Your hospitality and assistance needs to be commended. Once again, THANK YOU!
So friendly and knowledgeable! Highly recommend checking out!
Very nice 👍 people very accommodating.
It is a great place to shop for anything western apparel,saddles,jewelry,and boots. The service is not only friendly but very thoughful and accommodating. I have fun just going there and looking around if thay is all I want to do they dont bother you but if you want to talk they are right there for you.I love the place.
Excellent customer service. A very unique store. Found a treasure there!
Very knowledgeable staff about hats and boots that I was looking at. Very friendly.
Nice selection of western wear...
Great store. Awesome customer service! Highly recommend
Fantastic place. Great service selection . Clean. Great quality products. Good prices. Love this place
Gass horse supply and Western where is your one-stop-shop for all things equestrian! Really proud to call these people my friends!
Excellent people to work with. Never rushed and extremely knowledgeable about their products and the horse world in general. You wont meet better or more down to earth people.
Extremely helpful and great prices.
Great source for western wear. But wish they had more English wear.
Outstanding place to get your western wear. Being a Texas boy, it is very hard to find things way up here in Maine without having to order it. Great people and I will stay as a repeat customer that is for sure. Yall need to check these folks out for there aint no better place to get your western wear and gear from than Gass Horse Supply & Western Wear
This place has great service and has very kind employees, the owner is a gentleman and orderd me exactly the hat I wanted, I wasnt to sure Id find a western store in maine, being as Im from Texas but I tell you this place is great 👍
Wonderful store for all types of western boots.
Been looking at getting a pair of REAL cowboy boots and finally bit the bullet. Jill nailed my wants/needs/style down to the first pair I tried on, love her honesty.
They were very helpful and extremely kind. They are very knowledgeable. Will be visiting again as well as ordering online.
Has lots of horse items....leather care...as well as cowboy attire
They are very helpful. I recommend this place
I love it ! My new favorite store ! The owner and the people that work there are very nice and helpful !!!
This is a wonderful place for clothes and horse gear. They go above and beyond to help you. 😊💖
Best place to buy western wear in Maine.
They have lots of boots, clothes & tack, and they bend over backwards to get you what you want. Love it! 😊
Thanks for all of your help at Christmas time picking out gifts!!
Great service, fair prices, great selection.
The kindest, nice people with the best selection in the state!!
Great place with friendly folks. Products for non horse people too.
Barry and his staff are great people who try hard to get in what their customers need.
Great selection, friendly knowledgeable staff, fun place to shop!
Berry is amazing if you need any help just ask
Recommended solution for stretching out boots.
Very nice folks and knowledgeable. Thanks.
Excellent people and service.
They are the best I highly recommend this tack shop
Very helpful, friendly staff
Great friendly service!
Great service and great quality!!!
Nicest people!
Barry is a pleasure to do business with
Orono Maine
Great service
Very friendly and helpful