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Big Moose RV Sales, Consignments, Camper Rentals, Service & Retail Superstore
495 NH-16, Ossipee, NH 03864, United States
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Big Moose RV Sales, Consignments, Camper Rentals, Service & Retail Superstore

Comments
Ra
Review №1

Very friendly Man (owner?) working. Very helpful. Place is well stocked with all the odds and ends.

Ch
Review №2

Rented two RVs with friends to see if RV camping was something we wanted to invest in next year. Owners & Staff very helpful setting up, maintaining and hauling away our rentals. We had a great long weekend with our friends and young children. We booked last minute after our other rental was cancelled without warning - Mike & Veronica made it happen for us. Thank you both!

Ge
Review №3

They are very helpful and picked up my RV after I sold my home. Theyre storage fees ar 50.00 a month

Ch
Review №4

Sales and service were informative and attentive. Very friendly staff.

Br
Review №5

We bought our first motorhome from Big Moose. Mike and his team are amazing! They took the time to teach us what we needed to know and made sure the RV was in perfect condition before we drove it away. We would highly recommend Big Moose RV!

Ge
Review №6

Great place, they offer indoor and outdoor winter storage for boats and rvs, refurbishments and repairs for rvs, rv shop, custom made small chalets on trailer frame etc etc

Mi
Review №7

The whole experience of renting an RV from these folks was great. Veronica was super helpful, great to deal with and very responsive! The crew that came to set up the RV at our campsite was very experienced, quick and had everything set up in no time at all. Very reasonable rates and outstanding customer service. Will definitely use again!

Mo
Review №8

I just purchased a travel trailer from Big Moose RV and wanted to say it was the best experience I’ve had at an RV dealership. Mike Stevens, the owner, daughter Veronica and Mike, his son and the RV tech answered all my questions, paperwork in order and had the trailer ready to go on pickup day. Great experience with them and I highly recommend making your next purchase from them. They are the quintessential family-run business. Thank you again guys!

Bo
Review №9

Very accommodating, fair & easy to do business with!

Bi
Review №10

Things are always Hoppin!

Ma
Review №11

Great people and nice merchandise.

Ca
Review №12

Was camping in the area and had an issue with our camper that we bought from a different dealership. Our dealership wasnt willing to do anything to help us out despite the fact we paid for extended service plan that covers having a tech come out and fix any issues.Mike Stevens returned my call quickly. His schedule was full and couldnt make it out but he diagnosed the issue over the phone with me and walked me through fixing the problem (our electrical panel was smoking and appliances were coming off and on).Within mins, the problem was solved and we were back to our camping weekend.I certainly know where Im going for my next camper!

Th
Review №13

Help me find a parts that I need and send me to the right place I appreciate all your help

Da
Review №14

Purchasing an RV is one of the biggest decisions and expenses that a person can make. Big Moose RV and Marine in Ossipee, NH came to our rescue and offered the best customer service experience we could have hoped for! The family-owned and operated dealership specializes in motorhomes and trailers, as well as a variety of pontoon boats.No Pressure SalesWe walked into the Big Moose RV lot on NH Route 16 Memorial Day weekend, not expecting to find our future home. Owner, Big Mike, is a very easy-going guy, and we never felt like he was selling us on anything. He met us on his golf cart, asked a few questions about our RV experience (or lack thereof) and showed us what he referred to as “the bee’s knees” of RVs: a 1999 Newmar Dutch Star.Big Mike gave us a brief tour of the rig and then said he’d be back in about 20 minutes to see if we had any more questions. There was no pressure. No sales pitch. No “special price for today only.” It was refreshing to sit there and check-out everything without someone watching our every move, waiting to see if we’ll bite or not. It made the decision to purchase really easy because we could talk about it without a salesman breathing down our necks.Peace of Mind GuaranteedNot only was there no pressure to buy at Big Moose RV, but they also stand behind everything they sell. They guarantee that all appliances and systems are working before we pick-it up, as well as taking it to the state inspection garage to verify that the chassis is in working order. If anything comes up, they will fix it before delivery.And, as you’d expect with a 20 year old RV, things came up. Big Mike and his son, “Young Mike,” went through the Dutch Star with a fine-tooth comb: AC unit not blowing? Replaced. Cracked rubber on one of the tires? 6 new tires (not just one). Exterior damage to one of the storage bays? Fixed. All this before we even paid in full!The team at Big Moose RV went out of their way to make sure that we had the best customer service experience, and it didn’t end when we pulled-off the lot with our new-to-us rig.Continuous SupportWhen you make a purchase at Big Moose RV, the excellent customer service doesn’t end when you pull off the lot with your new rig. Once we arrived home, we immediately ran into issues with the hydraulic leveling jacks (wouldn’t retract fully), the emergency brake (wouldn’t release), and the water pump (leaking). One call to Young Mike and he told us he’d be out to take a look. If he couldn’t fix it, he’d have it towed to the garage - no cost to us! The team at Big Moose pride themselves on making sure that everything is in working order - and they go above and beyond with the best customer service you’d ever expect!The experience of buying our first RV - and our first home - was made incredibly easy with the team at Big Moose RV. Not only will we continue to be a customer for life, but we will hands down be one of their biggest cheerleaders and recommend them to everyone we meet. Big Mike and his family make sure that each and every customer they meet has the best customer service experience. You’ll be well taken care of whether your a veteran RVer or a newbie like us!

Je
Review №15

Stopped in for a part for our camper on 6/27/18 and the employees were so nice and helpful. Thanks so much! :)

Te
Review №16

Its very good place to rent your RV the know What theyre doing and work with you A love the place I love the people because theyre good people

We
Review №17

Love this place! They have everything for your RV needs and great staff! They have new and used RVs and rentals too!! Stop by and visit them today!

C
Review №18

Very nice people. Helped me with a water problem even though they didnt have the item I needed in stock.

Jo
Review №19

We used Big Moose RV Sales for warrantee work on our Santabel water system. According to our insurance rules, we needed an estimate before work could be done. The Big Moose employee checked out the problem, told us what needed to be done, but refused to provide an estimate, telling us that the insurance company would cover it. We had to have the problem corrected as we were getting sewer gas up into the rig.When I went to get reimbursement from the insurance company, it was disallowed as we hadnt gotten a prior approval of the estimate. When I contacted Big Moose, all I got was an apology and notice that the employee had been terminated the previous year. Avoid Big Moose if you can. Affordable RV Repair in Tamworth is the place to go!

Ch
Review №20

Great Service Friendly staff!! Thank You 😊

Da
Review №21

Good selection, great prices. Good service department

Je
Review №22

Friendly atmosphere well stocked store

Ja
Review №23

Very friendly and helpful

Sa
Review №24

Did not have a chance to roam around as I got there just before closing. I plan to return and will update.

Ki
Review №25

Good people informative and honest

Ki
Review №26

Truthful honest service

Ke
Review №27

Great guys

Je
Review №28

Great Place

Information
100 Photos
28 Comments
4.5 Rating
  • Address:495 NH-16, Ossipee, NH 03864, United States
  • Site:http://bigmooservsales.com/
  • Phone:+1 603-539-3004
Categories
  • Boat dealer
  • RV dealer
  • Consignment shop
  • Recreational vehicle rental agency
  • RV repair shop
  • RV storage facility
  • RV supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–4PM
  • Friday:9AM–4PM
  • Saturday:9AM–4PM
  • Sunday:9AM–3PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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