Amazing (street) tacos. Truly authentic
Best place ever to get your cars worked on! We love Joe and his crew!
These guys are the best! Ive been taking my cars to them for many years. Always reliable and fair service.
I took my older Chrysler in to be looked at and was very pleased at how professional and honest they were. They told me what was important today to be fixed as well as what I could hold off on. I really appreciated it.
Zach is awesome! Highly recommend. Quick service and very thorough explanation on the diagnosis! Affordable!
Quest did a fantastic job or diagnosting where the leak of antifreeze was coming from and repairing it. It was located in my twin turbos on my 2016 F150. They did the repair for 1/3 of the cost that Ford wanted to charge for it. You have a customer for life.
They met all my expectations of a reliable and trust worthy business.Very pleased!
I visit there last week. They helped to fix the problem quickly and professionally. It would be a smart choice to call and schedule, they’re very busy.
We have been using Quest for years and will never go anywhere else. Joe and Zach somehow know our names and make us feel welcome and like we matter - all the while they are clearly wildly busy. Their team is talented, they are honest, and always have solid advice even if they cant help us with what we need.
This shop offers excellent service. I think all mechanics base their charges off of the same magical book of costs, but Quest saved me a few bucks by reusing some of my old parts. The worst part for their customers? Theyre booked! Two week wait to even LOOK at my truck! They need a bigger shop!!
Honest, accountable, kind, personable, friendly, trustworthy and trusting, and of course, knowledgeable. They will treat you like a family. I just love this place.
This shop Quest Auto Service - is the most trusted auto repair service in town, because they care about your car!
Joe is very open and honest about what needs to be done. He fixes things the right way but also advises when something isn’t really important to fix.
Always friendly, accommodating and highly professionals. Been with them for 10 years and will continue without hesitation.
I have used them for vehicle repairs and service for a few years now such as brake repair/replacement, tire/wheel replacement, oil change, etc. They are always willing to explain issues and have always been genuine to me. They do a good job documenting services performed and things to watch out for in the future. Even when they are busy they can accommodate to my schedule. I would recommend them to anybody in need of repairs or service.
We moved to OVERLAND Park and needed to find a service center well we did from a recommendation of a new neighbor. We gave Quest auto service a try. Supremely confident in there knowledge and service provided. I found an old time shop with all of the current technology. Old time honesty and trust to do the job with absolute PRIDE! Fair family business. So get wrenched at Quest Auto Service and treated like a true Customer.
Great place! Seemed very trustworthy. I was wanting my exhaust work done a certain way. They took the time to listen to me and they took the time to explain why it wouldn’t work the way I wanted it. Offered alternatives and explained everything and answered any questions. I am extremely happy with the finished results. The exhaust on my 1974 Chevelle looks and sounds fantastic! I’m a car guy and do most of my own work but I just don’t have the tools for exhaust work. After being in this shop I wouldn’t be afraid to take my car here for anything. I recommend this place to everyone! Great people!
My husband and I have been coming here for years. We tell all of our family and friends about them. They are always honest and helpful. They show us the issues and talk them through with us. They are kind and have always treated us professionally. We will never go elsewhere!
I have come here for several years now and this has been by far the best shop I have ever come across. Not only do they price fairly and walk you through the problem(s), but they give all kinds of other advice and potential causes instead of just giving you a short answer and telling you how much it will cost. I have had both general maintenance and aftermarket work done, and it has always come out perfect. I have recommended this shop to anyone who asks and will forever continue to do so.
Had an electrical issues and they are the only place that could solve it ! Good work 💪🏼
If planned on doing the work myself due to a very high quote I received from a dealer. Joe took the time to explain to me why that particular job was better left to a professional. In the end, fewer parts were needed for the initial job, I tacked on two additional jobs, and still saved about $300 from the dealer quote.I think I finally have a neighborhood mechanic again! Based on the number of vehicles in his lot, though, everyone in the neighborhood already trusts Quest with their auto work!
This guy was great. I was home for Thanksgiving break and he got my car in on Monday and had it back to me by Wednesday. I needed an oil change and suspected I had a stripped plug. I was expecting to have to replace the whole oil pan because that is what toyota said they had to do but he replaced the plug and fixed it making it much less expensive. I also thought I needed the break pads replaced because I could feel them not working right. He found a larger problem with the calipers being rusted stuck. He gave us pictures of everything and was very honest about everything he even let us see the rusted parts he took out. He was honest, fast and fairly priced. I will definitely be using this shop for my future car repair needs.
Honest, friendly, and hard working!
Very happy I found this place. I was searching for a shop that handles exhaust work and I stumbled upon this place. I read the reviews and decided to give them a go and I’m sure glad I did. Their professionalism and work is impressive. I received an honest diagnosis and fix for an honest fee. I will not hesitate to have future work performed here again for all the cars in the family. I submit very few reviews but feel strongly to give credit when a job is well done!
Had to change my review to 1 star (I would put 0 but there is no option) after my recent service with them. They charged me for the job they have never done. They claimed that they replaced the solenoid but as I do not trust anyone these days I checked that and found out that the solenoid is still the old one. After a long argument they brought me the old solenoid they pretended to replace and as you can see on the photo (laying on top or the attached one) its a brand new one with no even sign on it that it was used before, to compare with the one sitting on my car. Obvious fraud. Very frustrated. Didnt expect this approach from trusted service on such a small fix they were supposed to do. Didnt expect such a behavior from the owner, who yelled on us and tried to kick us out of the property when we tried to get either refund or job done. Better stay away from them.
Quest always helps us when we need, Ive gone through them with my car for everything plus emergency repairs with my sisters car. They always help us out when they can.
I’ve been doing business with quest for the last 6 years. They’ve kept my Silverado running like new. They’ve always been honest and upfront about the service needed for my truck. I send all my friends and family to quest. 👍🏻👍🏻
Was visiting from out of state for Thanksgiving and needed help fast to be able to get home. Joe got me in right away, explained the service and need and showed me the parts. When I dropped off my truck I knew that I had found the right shop. Amazing shop! Family run, courteous, friendly, timely, and thorough but not just looking to make a buck. Thank you for helping my family get home safely!
Ive been going here since I moved here. The quality and professionalism that Quest delivers surpasses any other business in the area. They go above and beyond to make sure their customers are satisfied, informed, and most of all safe. They were the only mechanic shop I have been to in the area who caught several things that other shops neglected/missed. Quest is truly a family business that cares about quality for their customers.
Joe and the guys at Quest are hands down the best mechanics I’ve ever used. They’re trustworthy, fair priced and really fantastic with cars. You won’t go wrong by using Quest for any vehicle needs. They’ve got a loyal customer in me for years to come.
Quest is great. I wish we had found them sooner. Joe and his crew are really nice and honest. They go above and beyond to keep us updated and educated on any work they are doing on my car. I feel like their prices are great too.
Joe has been the consummate car care man in our familys lives. Great crew & service with honesty. Guys its my 1st 5 star thats not food related! They are very busy this week, as a heads up.
Incredible service and knowledge! Trust these guys with my cars life!
Theyre never dishonest, never had a problem with them.
I replaced bearings last year may.But I have same issue.Then I fixed it again.They told me this store used bad part.It is an unhonest store.
I can not recommend Joe and his team enough. Quest Auto is the one and ONLY mechanic I will utilize and recommend to a friend. The shop is clean and the team is efficient and most of all trustworthy. Joe and team treat all customers fairly and honestly and will go above and beyond to make sure you have the best understanding of your vehicles bill of health. Thanks Joe... for being a breath of fresh air and a trusted vendor.
Quest always takes care of us and our cares. They genuinely care about their customers and not ripping them off but keeping them safe. They care about their work and I trust them with all my car issues knowing it’s the right thing and a good price. Highly recommend!
At 55 years of age, I have been to a high number of different auto service establishments. None have ever held a candle to the outstanding, honest, and high-quality work done by Quest Auto Service. These are good people whose professional integrity is beyond reproach. Ill never go anywhere else as long as theyre in business.
Joe, Zach and their mechanics are awesome! We always feel well taken care of. He is great at explaining in terms I can understand. They are reliable, honest and do great work. They are always busy which shows others clearly agree but he’s great at working you in if you’re in a pinch. Highly recommend!
Great experience with this team. They are friendly and accommodating, with fair process and no nonsense quotes and estimates. We will be using them for our future maintenance and servicing.
This guys are amazing!!! I’ve been taking my car for regular check-ups and anytime I’ve had car issues on different vehicles and they have always got it fixed. Extremely reasonable price and truly nice folks!!! I highly recommend them to anyone!!! I would give a then a 10 star review if it would be possible!
I’d trust these guys with a blank check. They give detailed opinions on what needs to be done and don’t try to sell you on anything. Their pricing is always reasonable, and their work is always timely. Recommend 100%
Joe and his crew are super knowledgeable, friendly, and passionate about what they do. Their service is great and definitely willing to work with their customers. Their honesty and service is the main reason I go there to get my car serviced. They will give their honesty opinion and realistic pricing to earn your business. Not like other shops that make up issues with your car that doesnt exist and try to rip you off. Will definitely go there again for future services.
Clear communication, quality work, and finished on schedule. Will use again!
These guys are literally the best in KC. Mom and pop shop that knows their stuff. Joe and his son Zach, along with the mechanics always make sure you feel at home and well taken care of. They are honest and don’t ever try to upsell you. One of a kind and affordable. Take your car there, you won’t be disappointed.
My daughter moved to KC as a young professional 8 years ago. During that 8 years the good people at Quest Auto have saved the day numerous times. They patched her college car back together repeatedly and always for a reasonable price. One time they even stayed late on Thanksgiving Eve and talked with my husband over the phone explaining the problem. Now she has a more dependable car and calls on her friends at Quest whenever she has an automotive problem. I cant say enough good things about them. I highly recommend Quest Auto!
If you are looking for the best mechanic, meaning quality service and affordable costs, look no further! Joe and his team will take care of you at Quest Auto Service!I have been going here for over 5 years and highly recommend friends and family constantly.Its difficult to find a great and trustworthy mechanic... Guaranteed, Joe and his team will go above and beyond for you, as they have done for me.
Ditto to all the 5 star comments. Was visiting my daughter and realized the afternoon before a morning trip out of state that her car had some major issues going on. Saw all the good reviews and called and pleaded for mercy! They were wonderful to squeeze us into their already busy workload, and we are glad to know that she now has an honest, fair place to take her car in the future as well.
Professional, trustworthy, and good guys in every possible way. They show us exactly what is going on and explain in a manner that a novice can understand. We absolutely love Joe and Zack!
Very busy, friendly and good turn-around if you call before coming in for a drop off time. I needed a check and replacement for a speed sensor. Call in, got a time to drop off, they had to order the part no problem! Everything was smooth, easy and everyone was friendly. One gentleman was very helpful in some questions I had and I appreciated that! I also loved that my first visit came with a quote list on things they saw that needed fixing as a recommendation list. I knew I needed a few things so it wasnt a surprise but the fact that they listed that out for me was nice to see how helpful they try to be.Afterwards I got new tires put on and needed an alignment so I made use of my second trip in for the sensor after the part was in and got my alignment. All went really well :)Overall it was a great experience and if I need car help again I will more then likely bring it here. They seem like they do just about everything you could need for your vehicle!
These guys are the best. They know what theyre talking about, the educate you if youre not on the same page, they call and ask before doing major or unexpected work, and theyre friendly. I trust these guys implicitly and theyve never let me down. Theres no problem they cant fix and theyre the most efficient and cost-effective shop in town.
We have used Quest for our service and repair needs for several years. We continue to be impressed with the integrity of Joe and his team. They provide exceptional advice and do excellent work. We can count on them to get repairs done quickly at a fair price. Highly recommended!
I was looking for some place near where I work to get my car serviced and stumbled on Quest Auto Services through a Google search. Since I dont live nearby, I had to rely on the reviews I read about Quest Auto Services. I called and talked to Joe and made arrangements to take my car in.When I got there, it was nice to see that everything was well-organized and clean. I loved the fact that it was a locally owned family business. Joe was very friendly and made me feel very comfortable about having them work on my car. They even gave me a ride to work!Joe called and told me what was wrong with my brakes. Though it was more than I wanted to spend (but, then again, when are car repairs ever NOT more than we want to spend?!), I feel that I was treated honestly and that the price was reasonable for the work that needed to be done.Joe and his staff did a great job repairing my car. He even called and let me know I had a couple of light bulbs that needed to be replaced. When I went to pick my car up, he showed me the parts they had taken off my car and showed me what was wrong with my brakes. Nothing hidden here!Next time I need work done on my car, you bet I will take it to Quest Auto Services! I would recommend them to anyone with no reservations. Great work, friendly attitude, honest and respectful people and great customer service make for a winning combination!
The 3-star rating was a mistake I thought I was rating QuikTrip. These guys know how to provide top-notch customer service. They will get my vehicle every single time it needs serviced
Seems like a great group of guys. Owner was very accommodating and friendly. Definitely seem to know what theyre doing.
The absolute best and most honest place I have ever had a vehicle or worked on.
Lovely people who can be trusted. Thank you. Honey
These guys are fantastic! They are very friendly, incredibly honest, and dont overcharge for their services. I 100% trust them with their recommendations and highly recommend them to anyone.
Searched for a mechanic that could fix my truck and was fortunate to read other reviews about Quest on G+ and decided to try them out.I was very happy with Joe and his honesty by keeping me in the loop. I will say they will are not a discount mechanic. They are a Quality Mechanic and a fair price which was very important to me.Take the time and go check them out, I am very happy I did.
First off I was a ASE mechanic for 5 years. I didnt have time to trace out the short so I chose to take it to quest because of that. I had it towed there and after 2 days they called and told me that my alternator and battery were bad and I needed to replace them before they could even check for the short. Which is BS because I had the battery and alternator tested before I even took it to them. They both tested good. I was also told that they were able to jump start it to drive it in. Which is also BS because I already tried jumping also. So to make my point. These people are crooks. They are dishonest and really dont know what they are doing. Between the 2 tows and what they supposedly did cost me over $200 and they didnt even look at what I brought it there for! Take you car elsewhere if you dont want to get ripped off!
Great place, best customer service. Always doesnt great job.
These folks are top notch. Joe and Zach are incredible! They sent me photos of the damaged parts of my vehicle. They are very honest and reasonable with their prices. Ive been using them for years! You can totally trust them to do you right.
Great employees and they do great work
I moved to Overland Park from out of state and needed some emergency work done. I got a referral for Quest from a co-worker and I am very happy to report that they were fantastic. They showed me what needed to be done not just told me and gave me upfront fair prices for all their work. They followed through on all the promised time tables and got the job done.
Joe and his amazing team are guys with integrity. The work they do is honest quick and very reliable. Same great quality at a dealership without the price tag attached to it.
Good quality work at decent prices
Joe, the manager was great to work with! I had to change my appointment about three times due to work schedule conflicts, and he was very accomadating. Its also very hard to find a honest, reliable mechanic, and Joe gave great advice and was very knowledgeable. Highly recommend them, and will make them our go-to mechanic!
These guys are truly a rare find; an honest, quality mechanic at last! They really look out for their customers, making sure you know exactly whats going on and putting no pressure on you to drop down the money on a repair. The first time I went there, repairs on my vehicle were taking longer than anticipated, so the owner actually offered to let me borrow his truck to get to work! He will go out of his way to check if your manufacturer has any warranties or recalls on your car, then back you up and help you negotiate with the dealer if theyre being stubborn on their end.The one thing to keep in mind is that they are a small, locally-owned business and busy all the time. Set up an appointment ahead of time with these guys.
Joe and Zach are great to work with. I love taking my cars here, you can always count on a honest opinion, a fair price, and great service. Been going to them for almost two years now and I will never go anywhere else now.
Been a customer for nearly 5 years. I generally drive high mileage vehicles so I rely heavily on my mechanic. I can say without a doubt that Joe and his team at Quest outperform ANY mechanic Ive used in the past. Ive never once walked out of Quest feeling less than satisfied. Finding an entrepreneur so dedicated to the craft of auto maintenance AND staying economical on pricing is just fantastic.
This is a great place to get work done to your car. Owner knows what he is doing and everyone is nice and easy to talk too! Makes whatever you need done seamless and pain free, would highly recommend!
Joe and all the guys here do a great job of taking care of their customers. Ive been coming here for a few years, and my car now has 335K miles and counting thanks to them! While Joe will always let me know what kind of maintenance or repairs I need, hes also very honest about whats smart to do or not based on my car and budget. Anytime I need work done I always make it a point to come see Joe as I know it will be done quick, correct and without added nonsense repairs like other shops.
Excellent service honest the best around
Joe and Zach in the office were great to work with and they definitely have a shop full of skilled employees . Was in town only for a couple days and told them what I wanted done,they ordered the parts and got everything in on time, and performed all the work in a short work day, much quicker and CHEAPER than expected. Extremely happy with the service and highly recommend. Thankyou guys
My mechanic is also my friend and I havent used a shop in almost 20yrs but wanted some exhaust tips welded on. I called multiple shops in the area for whats a fairly basic job for any shop that handles exhaust work and all the other shops wanted to get it in the air first and then schedule again to have the work done. I gave Joe the same song and dance all the other shops got and he said no problem and got me in immediately rather than waiting two weeks or more. They went above and beyond on this basic job, they knew it was important to me to get it right and they made it seem just as important to them. Finished it off with some black VHT and sent me on my way at a great price. The biggest reason for my five stars isnt about the service I received, I was able to witness a customer interaction on the phone and in person and its easy to see Joe and his group of guys care. He provided full disclosure and explanation of the repairs and parts needed with zero BS. If I ever need shop work done again, Ill be back otherwise Ill send everybody to Quest Automotive.
Great place always very nice, very helpful 10 out of 10 would recommend for all of your car needs!
My husbands truck broke down on the side of the road. We had no idea where to take it. Relied heavily on internet recommendations and had it towed to quest. We could not be more satisfied with our choice! They were friendly, honest and had our truck back on the road in no time. The price was fair and they let us know about other things, like the tires to keep an eye on. I am so grateful for honest mechanics who work with integrity and arent just out to make a buck. THANK YOU from the 400k mile Dodge Ram
I bought a used car and within 7 days the check engine light was on. I took it to quest after a referral from a friend. They called me later that day and told me essentially I got a lemon. They were so thorough and so nice. Im a 27 year old female and dont know anything about cars. And even taking a friend who knows cars to the dealership I still got screwed. But anyway, I didnt feel any pressure on fixing anything but they gave me a list of everything and gave me some advice. Joe was so nice and being that I dont know anything I didnt feel like he was taking advantage of my lack of knowledge. I Will definitely use them in the future.
Best mechanic shop around. Good prices and honest
Great Service! Fast and professional. Will definitely go back. Zack and Joe exceeded my expectations.
They did great work and were very fair. Ill bring my car here again.
All excellent services.
Weve been taking our Nissan Xterra to Quest for several years and have learned these guys are quality, honorable people. We arent the perfect customers (sometimes we forget to follow Joes advice), but he never says I told you so and always goes out of his way to explain (even sometimes re-explain) the situation and his recommendations.Our experiences have been been that Joe and his team genuinely want us to understand what needs to be done and what the costs will be, up front, so we can make educated decisions. They dont pressure us to do anything and when we dont or cant make their recommended repairs, they will explain the symptoms to look out for, as well as potential consequences of not following their recommendations. Like I said, they are quality, honorable people.
I had a problem with a leaking radiator and an overheating Jeep Liberty and needed to take it to someone immediately for a fix. I happened to be close to Quest Auto Service so looked on Yelp and it got good reviews. Turns out it should have been GREAT reviews. Joe took very good care of us, showed us all the parts that were replaced and how the problem occurred. I have found my new mechanic/auto shop!
Squeezed my car in at a busy time to check tire pressures and a light on the dash. Friendly, informative. No BS. Ill be back.
Thank you to Quests friendly staff and owner, for the level of quality service in helping get our auto exhaust problem solved. While sitting in your customer area we were impressed with the team climate and customer relationships we observed. We feel fortunate to have found your business and are certain we have recieved auto care by one of KC areas finest. Within minutes of leaving your shop our first day of service from you, we knew you had eliminated recent and long term problems we had been dealing with for months of exorbitant estimates and misdiagnosis from other businesses. This review is a sample of what we have already and we will be telling our KC area friends and family about Quest Auto Services of Overland Park at Mastin/College Blvd.
Ive had my cars repaired at Quest on several occasions. Always been satisfied with their work, their manner and their pricing. Ive recommended them to friends and family and theyve been happy, as well. Ill be back.
Great team, great service, fair prices! I wouldnt hesitate to recommend Joe and his team!
Fair pricing. Good work. Family owned. Honest and up front. Highly recommended.
I am unbelievably disappointed with this place. About two months ago by car broke down about a block from this shop, so it was my only option to take it to the this place because it was closest and I wouldnt have to pay for a tow truck. They told me I needed about $1500 worth of repairs just to make sure we fixed the problem. I called my hometown mechanic that I really trust and he told me that the most expensive repair they told me I needed done would not be causing this problem. So I had them do a portion of the repairs they recommended, paid $250 and I got the $1250 repair done at another shop that only charged me $650. That was the first sign that this place overcharges on a ridiculous scale. A month later the problem starts again. I call Quest Auto and they tell me to bring it back it. They told me that the after market part they put in tends to be rejected by my car so they recommended putting in one from the manufacturer and putting in another part that goes with this already replaced part because they go hand in hand. Why this wasnt recommended to me before, I dont know. I asked them Is there any other possible cause for this issue? and they specifically said no this makes the most sense. I said fine, replace both parts (they only charged me for the second new part and the labor since I already paid for the first one to be replaced. I appreciate that) I come in to pick it up Tuesday morning and they tell me theyve driven it around and it is working great. I say fantastic, pay $125, and I drive it to work. The same problem happened again on my drive to work! I immediately call them and say the problem is still happening. They dont apologize, they just say bring it back in. I bring it in later that week and they call and tell me they found a crack in this completely obscure part that they have not mentioned to me before, however, it made sense that it could be causing the problem. They replaced it, I came and pick it up, pay $75, drive it to work and the problem happens again only now it seems worse. I have now paid them $450 to replace three different parts (not to mention a $10.50 shop fee every single time. Over $30 total to them for each time they tell me to bring it back in to fix the exact same problem!) and the problem is still not fixed!! I feel like theyve just taken advantage of me and are trying to squeeze me for every penny Ive got before they actually fix the problem. I find it very hard to believe that these men who appear to have been in the business for over 25 years cant figure out this small issue. I will definitely not be going back to them and I do not recommend them to anyone. They are very nice and personable, but what good is a friendly mechanic if he cant fix your car?
A tad pricey,, but they are honest about what really needs fixed and if they dont think a vehicle is worth investing repairs in, they will tell you up front vs taking your hard earned money to fix a lemon.
Always been accommodating to us even for last minute emergencies.their customer service is great which is so hard to find with shops.
Quick service plus very friendly staff.
Friendly and professional staff. They will provide free ride too
These guys were great and extremely knowledgeable. I will be going back for future work.
Dont go this shop...They are really rude.i took my car with a tow truck to that shop.The guy gave me a quote to fix my car with with amount over my budget. I asked him politely if we can do some of listed items in his quote. He yelled over the phone and said you want to waste my time, i am not give you a menu to choose from.I ended up pay him 170 dollars for the check and estimate without fixing my car.
Never had any problems with these guys
Very reliable but not cheap, but I can count on them anytime I have an issue with my car
A bit pricy but the had my car fixed in 2 days and has been running good ever since.
Honest and fair. I would definitely recommend this place to my friends.