I went to this location today to pick up a large amount of fall decoration items to decorate the outside of my workplaces office! They have really nice large hay bales, beautiful mums, corn stalks, pumpkins, gords, etc. for fall, and the staff was super helpful!! The lady at the front was very kind and helpful, and 4 men total helped me load everything into my car. Thank you, everyone!!
Very helpful and friendly staff. I always appreciate the help we get here.
Very helpful staff. Very knowledgeable staff. Very friendly staff. Convenient locations, and reasonable prices.
I came in for a project last week, the staff went above and beyond to assist me and not only helped me find what I was looking for but also helped me get the assembly of it started as I wasnt exactly sure what I was doing. Overall they spent over and hour with me. Keith, Darla and Amy all went above and beyond and I hope the Manager Scott gets this message. (Overland Park, KS at College and Quivira location)
This store is clean, and inviting. A young lady helped me get what I needed and was incredibly outgoing. My preferred hardware store. Also, Strikingly large bbq sauce/seasoning selection haha. One stop shop!
Friendly and helpful staff. A customer was short of paying for the items. A nice checkout lady offered to pay what the other person could not. She taught us all in line to pay it forward. You won me over.
Had a wonderful experience at the store. I had lost a bolt to my car while changing the battery and decided to go to Ace to try and find a replacement. Thomas quickly found me trying to locate the correct bolt and offered to go out to my car to help me make sure I had found the right one. He installed the bolt for me and was very kind throughout the entire process.
Best bbq selection of all the ace hardwares
I had a question about my plumbing and they provided some very thorough and helpful advice!
Love their coupons
Very helpful staff. Found everything I wanted and needed.
I worked with Jean on an online order. She did everything she took the time to call me with updates on my online order. I appreciate the time she put into this and all of her hard work over the Labor Day Weekend.
Always have that odd thing you need
This is my local hardware store and they are always helpful and knowledgeable. They have a good selection of what you need without being overwhelming. Plus they carry the best brand of decorated socks! Who knew?
Was able to pick up some nice plants for my patio. Looked healthy and nice lady there to help. Prices seemed a little bit high but not horrible.
Great for small projects and knowledge people
They have a very polite and caring staff. In addition, they have a great selection of tools and yard necessities.
Love this place. Generally pretty helpful employees. Laid Back and a little slow though lol. Line can take forever sometimes.
I shop around for mistinted paint a lot. Anytime I have questions, there has always been someone there to help. The manager is very helpful and informative. What I love is that he remembered me from one visit to the next. You dont usually get that a the larger places.
Good customer service. The rep escorted me personally to my product that saved me time. Very friendly and personable
Tai was amazing and deserves to run this company. Excellent customer service skills and willing to assist when we had any problem. Amazing job.
Best place to get what you need. They now have order online and then pick up. Great service!
My wife and I go to this Ace for all of our DIY projects. The employees are what keep us going back. We are always met with a friendly greeting and pointed in the right direction. These people actually know what they are talking about when you have questions. I highly recommend this hardware store.
Always friendly, helpful staff. If you are not sure they have ideas. If they dont stock it they suggest other places you can go.
I went to rent a piece of equipment and when I asked about the deposit and why my credit card would be charged $100 up front I was told by the general manager, John Reynolds, that happened to walk up to the register that it was policy and that if I didnt like it he could rip up the contract. WOW.....great job John. Nothing like showing your associates how to handle customers. I would not recommend this Westlakes.
It is a nice place to go but they charge a lot more money than they should
Guy in paint was able to point me to plumbing. In and out quickly. Great ACE.
They have what u need w/out going to big box store. Very helpful staff
Good harware store with knowledgeable people. Always friendly and willing to help find what I am looking for.
This place is not customer friendly. The people here are not well trained and there is a definite morale issue. I just had the worst retail experience here that I can remember in a long time! There comes a point where paying high retail for convenience and location doesn’t make sense if I’m going to get rude service !
Very Good. Do lots of business with them. Always nice and friendly
I always enjoy these stores. Great selection for DIY projects of nearly any type.
Very friendly staff, didnt know they had such a variety of things. Slightly overpriced but always reliable.
Helpful friendly staff and has not yet failed to have the hardware I need.
Friendly folks, close, and convenient. Yeah, the prices can be a bit higher than some of the big box stores, but thats not the reason I go here..
Home town feel, knowledgeable staff (the sales floor peeps not the kids at the registers)
Great location, next to Hen House at NW corner of Quivera and College Blvds, Overland Park, KS. Prices a little higher, yet good selection of hardware, paints, lawn & garden supplies... Mgb. 6-23-2018.
I have had three keys duplicated at this Ace Hardware. They were always my go-to place for extra keys. This morning I needed a fourth key and they refused to make the duplicate. I have brought my own blanks every time but now it is a problem.
The employees here are always ready and willing to offer assistance and guidance as needed.
Always helpful and stocked
In and out with help. Nice!
Nice hardware store for quick needs.
Very helpful staff. They have what I need for my weekend projects.
Clean store with alot ot products
Great local hardware with fantastic Associates
Staff was very helpful and friendly.
The place with the helpful hardware men and women.
Friendly and helpful folks, great store!!
The cashier was very friendly and made up for the poor experience I had at the store.
Slightly disorganized, slightly higher prices than other similar stores.
Always helpful, greets you when you enter
Excellent customer service!
Very helpful and friendly staff.
All the associates are very helpful!
Always helpful.
Always nice workers
Always helpful & friendly
Friendly helpful staff
Always A 1 service.
Got everything I needed.
Nice people
Have what u need
Very pricey