Unknowingly had a nail in our tire, went to see if they could fill the tire up, found the nail and fixed it for free! Great customer service & very friendly. Highly recommend!
Great service. Got 4 new tires, an alignment, and they price matched. It’s great to have traction again, I recommend!
I had an almost flat tire at work today. I called and spoke to Brandon, who ended up taking care of my vehicle within ten minutes of me calling. Very professional and very customer service oriented. I will be back for tired services here!
Brandon provided exceptional customer service at my visit with Tire Choice. Despite the fact that they were short staffed at the time when I came in, he still spent the necessary time trying to get me the best deal on the best tire as quickly as possible. I’ve had bad experiences dealing with other tire places in the past so this was a nice change of pace and they have earned my business from now on!
On the 27th August we had a nail in our tire on our pick up, pulled into Tire Choice right at closing time, Brandon and his 2 fellow employees,whos names I didnt get were absolutely fantastic! Even though they were closing they took the time to change our Tire for us. 100% professional, courteous, friendly! I 1000% recommend this business! Youll not find better customer service anywhere! These young men deserve the highest of praise and a nice raise! Thank you!
We were passing through Ohio so we were totally from out of town. We had a flat and we’re very fortunate to be close enough to limp in on the spare. Brandon helped us and was amazing. We were able to get two new tires less than 45 min and be on our way again. Their customer service was amazing and it was wonderful to have a little ice cream shop across the street for the short time we waited. Super good spot. Wish they were in our hometown.
I stopped in on a Wednesday evening around 530 and within about 40 minutes they found and repaired a slow leak in my tire. They were quick, professional and friendly. Ill be back again if I ever have troubles with my tires! I like that they were open past 5 so I could go after work and I was able to walk to places to kill time shopping while I waited. Recommended!
My son had a flat tire while away at college. He took his car to Tire Choice Auto Service Center in Oxford Ohio. Torrance the manager and his technician Brandon were very accommodating. His vehicle was taken back and service completed in less than 20 minutes. Torrance was very friendly and knowledgeable. I asked for a quote for additional services, and felt that his effort was genuine with no pressure or upsell. We will definitely return for this service. Torrance the technician was also a real nice guy to work with. Great customer service, these two make this business!
Great people to work with. I was so happy to find that there are still people and companies out there that know what good customer service is and care about repeat business over making a quick dollar. I purchased 4 tires for my BMW last week and they had them in and on the car the next day. Ill be back next month to purchase another four for my other car. Thanks!!! You guys are awesome :)
I like them very much they were good staff and took care of my car quickly
A RIPOFFI went in because my car was quickly losing brake fluid. Its an old car, and Ive had to replace portions of the brake line before, so I assumed I had another brake line leak. So for starters, they charge money just to check your car, I didnt think much of it so I paid the 35 dollars and assumed I was in good hands. They called me back and told me it was the brake proportional valve. Since they didnt have the part for my car they needed to get back to me on pricing. So I looked up the price of the part, the average cost for my car, etc. They immediatly charged an extra 100 dollars for a 175 dollar part, and quoted me 617 for the whole job (200 more than industry pricing) and refused to tell me how much of that charge was for labor. I called three other mechanics in town, each quoted me between 300 to 400 AND told me it was HIGHLY UNLIKELY that my brake proportional valve needed to be replaced.I took it to another mechanic and it turns out my brake lines were leaking through a fitting that wasnt fastened properly. It cost less to have that tightened than it did to get my car checked at tires choice. Its a month later and no more fluid leaks.... no thanks to tires choice.
Excellent service - very informative and friendly staff! Car was ready on time with a call to let me know.
Great customer service and the people there know their stuff, especially if you have a Honda. 10/10 would recommend.
Professional and very knowledgeable. I had a broken caliper on my Acura and Brandon was able to quickly diagnose and order the proper parts required to fix. Brandon and the team at Tire Choice were able to diagnose and fully fix the problem in under 24 hours and had me driving the very next day. Reasonable price for great work. Thanks Tire Choice!
Highly recommend! The staff is amazing, especially Torrence and Brandon. Brandon went above and beyond to help our daughter and made sure she was safe to drive away. You have truly eased this worried parent and we are customers for life. Thanks to everyone at Tire Choice.
I just want to say I had the best experience at Tire Choice in Oxford. I am normally afraid of getting ripped off by auto repair shops but they made me feel comfortable right from the start. The prices were super affordable, they were super friendly, and they made sure my car was safe to drive. I will be coming back for all future repair needs and I will be referring my friends and family.
Great service! Torrance was so wonderful to work with. He answered all my questions and I felt like a valued customer. Very good pricing! Will be a long time customer for both of my cars going forward!
Really helped out during an emergency. Thanks
Got an oil change there a few days ago. They got it done fast, and the employees were friendly. Been my go-to place for awhile now
All around excellent shop. Great service and staff. I highly recommend for your maintenance and repair needs.
Ive been able to count on Brandon for my brake and suspension needs at this tire choice shop. If you need a reliable technician stop into tire cboice oxford and ask for Brandon.
I had a wonderful experience here! They were honest and upfront about everything, good deal, and so helpful of my concerns and questions! Brandon (I believe his name was) provided excellent service.
5 out 5 Stars the young man working, Brandon I think was this name, was very knowledgeable and courteous. Got me and changed my tire at a fair price.
Brandon and t are awesome very helpful and respectful ... I will never let anyone else touch my cars again
Great Folks! Good prices 🙂
Quick and professional service
Joey was outstanding. He worked with both me and my girlfriend to get us the best deal on significant repairs. Throughout the process he was both honest and considerate of our financial situation when he could have easily taken advantage of us as many have in the past. Will definitely be coming back for other repairs in the future!
The service that I received at Car-X Tire and Auto was amazing! Joey set up an appointment for me within several hours of calling, and he made sure to explain exactly what was going with my car tire. The service was very prompt and well done. If I have car problems in the future, I will be calling Joey to set up an appointment right away.
Loved my experience here! While my car had a problem only the dealer could deal with, they were very helpful in troubleshooting for me and doing more work than they needed to!!! Wonderful staff. Would definitely recommend to my friends who need car repairs.
Very quick and high quality service. Joey has helped me out twice now when I’ve been in a pinch, and both times he was wonderful. They’re always upfront and accurate and transparent about what needs to be done, how much it will cost, and how long it will take to do. Also very willing to share information and help people out!
I had a nail in my tire and needed it patched. I called Car-X and Joey was helpful. Squeezed my car in an already busy schedule and I was mobile again within 90 mins.He was polite and courteous from beginning to end.Many thanks to him for being so courteous.
I went here after discovering a nail in one of my tires. The staff here examined whether a repair would be possible and concluded that the tire would need to be replaced. Rather than replacing the tire immediately, Car-X called to ask if I had purchased insurance for the tires when I had bought them from Tire Discounters. Thankfully, I had, and I was saved a great deal of money as a result. I sincerely appreciate Car-X putting me first as a customer, rather than simply closing a sale.
I went to a Car-X to get my tire patched after running over a screw, and they were great! Joey was very kind and helpful, and the team here got me back on the road in no time. Highly recommend!
I had a great experience here when I recently brought my car in with a flat. Joey provided me with quick and thorough service that had me out the door in under 45 minutes. I would definitely recommend their courteous and efficient service.
Car-X is one of the best places to take your cars for maintenance. Joey was transparent and respectful throughout the entire process, and he sincerely cared about helping me get the proper work done. This place is reasonably priced, and I will be coming back for all my car needs!
Joey is great to work with. He took great care of me today with fixing my flat tire and also fixed my spare. Please give Joey your business— he will take very good care of you.
What a great organization and wonderful employees. We had an issue with a tire and they quickly resolved it and were so kind and thoughtful throughout the process. I would recommend this organization to anyone that needed their service.
I came from out of town (1+20 drive one way) to get my daughters tire fixed (it went flat while parked at Miami Univ). I called Car-X early this morning and Joey, the store manager, told me to swing by and he would take a look. He squeezed me in right away, removed the tire, removed the offending nail, and patched the tire. Outstanding customer service! Joey recognized that I was from out of town and worked diligently to get me on my way. I would give him more than 5-stars if it was an option. Thank you Joey!
Great customer service and great work on my vehicle. Very transparent about what they needed to fix and why. They even worked late to fix the issue I was having. Cannot recommend them enough!
I stopped in about 2 mins before closing as the oil shield on my car was hanging down, Joey immediately looked at my car and took care of putting it back in place so I did not have to drive 30 miles back to the car deal ship where I just recently bought the car. Joey is awesome and he provides excellent service!! My daughter has been in a few times and he is always pleasant and provides outstanding service! Highly recommend doing business with him!!
Great employees great service also great prices highly recommend
Got a new tire on in less than thirty minutes, from walking in to driving away, at the end of the work day. Kind, efficient, and knowledgeable service. Got to work on my car immediately. Non-judgmental towards a customer who doesnt know anything about tires! :) fair price, no sketchiness. Plus the waiting area has a bathroom, comfy chairs, phone chargers, and vending machines while you wait.
I want to thank Scott to help me so much. I dont know much about cars but he was really professional and patient to explain any doubt I had. Also I want to say that they are honest and give you different and better options for you to fix your car. They really want to help you.Even they take the time to call you back if they have more information to help you. (Scott did this and I really appreciate it because Im kind of new in the area)I had a bad experience in the past and to find this kind of service in Oxford is a relief. Thank you so much!!
These guys are amazing!! They go above and beyond!!
What lifesavers!!! I went to a different auto shop three times for a tire repair/fix and they never really told me what was wrong but I spend at least 150 or more in repairs. My tires kept deflating and I didn’t know what to do. I went to Car-X instead on a whim and not only did they patch my tires, but they educated me on what was going on and actually showed me the issues instead of asking for a check. I plan on going back when my tires need to be fixed! Thank you so much!
I had another mechanic tell me I needed a whole bunch of stuff for my brakes. I took my vehicle here to get a second opinion. They did a free inspection on my car to help me out and it turns out I didn’t need everything the other guy said I did! They were completely truthful, informative, and helpful. They had a great team that helped me get the repairs I actually needed! I won’t be taking my car any where else but here from now on!!
My daughters car has been driving funny and I thought it was the brakes. I dropped it off to get brakes and they called me and said the brakes were fine. All it needed was an alignment and the tires balanced. An honest shop is hard to find these days. Thumbs up!!
I got a full set of all season tires and they were very helpful all the way through the process. They were informative and courteous while making the appointment, dropping my car off overnight, timeliness of the service, all the way up to picking my car up. They even sent a text to me when my car was ready! They also offered a lot of future services at little to no cost for the life of my tires! And they are detail oriented and gave me a copy of my receipt for a rebate from my tire brand 👍😁 my boyfriend was also with me and had questions about work on his car and all of his questions were answered right there with a smile and they werent trying to rush us out of the shop like so many other shops Ive been to. We will definitely be bringing both of our cars here for all future maintenance!
This is our third car for them to work on, great job every time! Our kids are going to Miami.They were so truthful about what the car actually needed and what I could wait on.Another shop in Oxford said I needed new front brakes and I had just replaced them. Scott and crew did a full inspection FOR FREE and found I had a bad “caliper” in the rear. My front brakes were fine.I work at GE and will be forwarding my compliments along to my coworkers.
Wonderful service. Had a slow leak in a tire on a Saturday morning. Took my car in without an appointment. The team diagnosed and fixed the problem in under 30 minutes. Highly recommend.
They billed reasonably and my friend was happy with it.
After getting a nail in my tire, the staff at Jeff Pohlman helped me get a new tire quickly and for a reasonable price. They were true to their quote and honest with me about my options. They were also friendly and I enjoyed the free coffee in their waiting room.
I will continue to have my car taken care of by Car X in Oxford. It is so nice to feel like an important customer. We are lucky to have this business in our community.
Joey helped me out with an inspection before leaving for a trip! So kind, quick, and helpful! I’ll definitely be returning during my time in Oxford and recommend them for sure!
Joey and the boys are amazing. Fair and honest. I Highly recommend them for any of your car care needs
Great Service. I did some work myself but being away from home I can only do so much. Having a BMW it is difficult to work on let alone diagnose, and when it wouldnt start a number of issues came to mind. So I got the car towed to Spring Street, was quoted a very high number for the work. Then I stopped into Pohlman, and was quoted roughly 2/3 the price of the competitors, and 2/3 the price for the part as well, which is the main reason you cannot beat the price when its almost half of any competitor. (Always get written quotes from everywhere first). When I decided to go with this option, they offered and helped push my in the cold from across the street and down to their place instead of me paying for a tow which above and beyond. They then did the work very quickly, gave an inspection assessment with picture proof of each issue and emailed it to me to do any work I wanted to later or to have it brought in. So for a substantially lower price, great work, friendly help, and was able to get work done extremely quickly I cant ask for more. As someone who likes to work on his own car, I appreciated the .pdf of the full inspection and email updates. Couple that with the warranty on parts and labor, Id definitely recommend them to anybody and go back if I needed anything else done. Thanks guys I appreciated the help.
Great service. Came in with a flat tire and they fixed it in a half hour. Very kind, helpful and quick. Highly recommend.
Pohlman always has outstanding customer service. I have been having routine car serving at Pohlman for nearly two years. A few noteworthy things they do is to put a sticker in the windshield to remind you of your next oil change, they pull my car right out front of the door when it is finished so it is waiting for me, they have allowed me to reschedule appointments with no fuss, and are very customer centered. They certainly go above and beyond and I will keep going back!
Quick service, very knowledgeable and great customer service
Joey and his team were the best in helping me find the culprit to my slow leaking tire. They are positive, optimistic and super nice. An all around wonderful experience! Thank you, Joey!
I’ve been there twice, and they perfectly helped me with fixing and checking the car. It’s very convenient and easy to finish the process.
Something under my car started rattling and Joey and the other guys were able to get my car looked at in between appointments that day. My exhaust pipe and muffler were so rusted it broke it half and they removed it for me for no charge! They even gave me whatever parts were salvageable in a plastic bag for me to give to a mechanic when I get it fixed. They are all extremely nice and professional and I will definitely be going back whenever I need work done during the school year.
Very organized and great work. Was in and out for an oil change in under an hour. Joey, Chris and Ron were polite and fun to talk to. Recommend for anyone.
I had a small leak one of my tires that was quickly and efficiently fixed by Car X in Oxford. Very fast and friendly service, highly recommend!
CarX is the best repair shop in Oxford. They are clear, honest, and always send me updates when my car is in the shop.I will never bring my car anywhere else.
Visiting in town from NY, my second visit to Pohlman tire in 3 years. First experience was great, however, this time was less enjoyable.I came in with a bubble on the front passenger tire that needed replacing before the drive back to NY and despite relentless pressure from the salesman Scott to replace all 4 tires with an alignment I persisted to only get the 1 tire and go on my way.I understood his concern and pressure to have all tires replaced. I clearly had alignment issues leading to the uneven wear on all 4 tires, but expressed that I wanted to do it back home. This is not the reason for the low rating.The low rating is a result of the increased pricing placed on my bill after I only wanted one tire. My final bill was $150.18 with taxes and fees for the one run-flat tire. After leaving, I received a call that the TPMS sensor was broken to pieces and $76 for the part. Okay fine.When I came for pickup, a different kid at the register gave me the final bill stated $283. I spent more time then I would have liked questioning the bill and why my original bill of $150.18 + $76 = $226.18 was instead $283? He eventually agreed and dropped the additional charge. Very frustrating in the end.
Fast and friendly service! I needed a cheap tire quick and thats exactly what I got! Thanks!
Excellent customer service and they went above and beyond to keep the price within my budget. The guys in the shop do excellent work thanks gentleman for your hard work much appreciated.Thanks: Dave
Very friendly staff. 4 tires put on my jeep Wrangler. they did it fast and great price! ty
I cannot describe how courteous and professional Ashley, Joey, Ron and Ricky were with me during my time here. They were very helpful with the simple oil change and were very willing to answer any of my questions. Thanks guys!
Very professional and personable. Ashley made sure my spare tire was promptly replaced with the regular tire. And the price was right - unlike the local competition!
Scott, Ashley and Joey are so friendly and helpful. Their whatever I can do to solve your issue attitude is amazing! It was great that Scott drove me back to work solving my issue of walking or finging someone else to provide me a ride. I appreciate the great attitude, attention and service!
Joey and the guys got me squared away for a safe long trip coming up and couldnt have been nicer. Quality service but, possibly more importantly, outstanding customer care!
My experience was awesome. My daughter is a student at Miami of Ohio and brought the car in for some minor repairs. Found out the car had much more work to do than was originally anticipated but Mike walked me through it and went above and beyond to be fair and timely with the car!! A rarity in the car repair world!
I dropped off a flat tire that i had removed myself. I received a call back about my tire needing to be replaced. Scott was so nice and professional that I brought my truck in the same day to get all 4 tires. Its like a new truck now. Awesome Job!
I’ve brought my car here twice now, once for an iffy tire pressure light and just now for a strange noise I heard coming from the front end of my car. Both times they have been nothing but amazing and solved the issue within a few hours. I appreciate y’all so much!
5 stars: friendly guys, to-the-point, worked quickly.Had a tire pretty beat up. They handled every step, which included sending it elsewhere for part of the repair. Final bill came out to much less than the original estimate.I have since had a few minor repairs and inspections needed, which they completed quickly and for a very low charge.Thanks, guys!
I showed up super early in the morning without an appointment and even though they had a lot of cars to work on, they got mine done really quickly and for a great price!! thank you for your help :)
Very helpful. Gave me all the information I need. I will be back in the future.
This auto service is very good. I think they have competitive estimates, great quality parts, friendly service, very clean place. Always promise what they say. Theyre Cooper tires are a good choice.
I stopped in here to have my tire pressure checked. I spoke with Scott Bryant he checked my tires and aired them up for me. While doing so he noticed I needed new tires. He was very informative and courteous, I felt no pressure to buy etc. He was very professional. I will be going back next week to get tires from him. A+
Excellent service. Mike, Jason, and the mechanics go above and beyond to perform an inspection and diagnostics, fully explain the repairs required, provide the estimate, and complete the repairs thoroughly and in a timely fashion. From oil changes to tires to repair service, Jeff Pohlmans in Oxford provides trustworthy and dependable car care. The customer service is top-notch!
Best auto service Ive been to in Oxford. I had tires with low pressure that needed to be checked and inflated. I went in, got them fixed, and came out in less than 5 minutes. They didnt even charge me for the service. Scotty was the one who helped me and he was very friendly. Highly recommend this place.
My visit with Jeff Pohlman Tire and Auto Services was a great experience. From the time that walked into the store, I was treated very good. They answered all my questions about tires and this made my selection from the tires in the range that I was looking for very easy to do.Once I made the selection on the tires that I wanted they proceeded to prepare a the quote for the tires and set up a day and time for the installation.When I arrived to get the tires installed, they promptly took my keys and started the installation. While I was waiting they reminded me that there was coffee and water to make the wait more comfortable. There was also WIFI there to connect to.The facility was clean, air conditioned and very comfortable.After they finished the tire installation they went over the sale line items and I left the store.I have bought a lot of tires over the years and these guys are the top of my list.KUDOS to there teamRoger Butner
As usual: very responsive and competent. Responded quickly and took care of business. I recommend them highly when I get a chance.
I have been dealing with Jeff Pohlman tire for many years and have always had a good experience. Mike & Jason go above and beyond to give you excellent service at a good price and on time. Very professional.
I appreciated the text message of the link to show me what the mechanics did. Also enjoyed the separation of the room with the tv and the room without. I thought everyone was great.
I needed a replacement tire to make the trip back home tomorrow, and when we couldnt find the specific brand of tire I needed, they took the time to figure out an alternative that would work instead and made everything a lot easier.
There entire team was very personable, and they made sure to explain in detail what was wrong with my vehicle so even I could understand. I would recommend this place for anyone and will be returning if I have future issues with my car.
Mike and Jason take very good of our familys cars. We appreciate that theyre up front, honest, and willing to work with us to figure out what needs to be done and what can wait.
Not only did they go out of their way to make sure I was educated on what was wrong with my vehicle......They were also polite and efficient in doing so. I look forward to going back. Especially is the managers I dealt with (Ashley and Scott) are in charge. You guys are awesome 😊
My sons car is an old (1993) Chevy and we did some of the work on our own. We needed an alignment that was all...sounds simple right...but every where else we go tries to sell us on things...all kinds of things...we just asked for it and got it simple but it was fantastic and you should go there.
My daughters engine light came on and she popped over to Jeff Pohlman Oxford and Joey took a look right away (thankfully nothing major). They have been very helpful since our daughter has been living in Oxford.
This is the only place in Oxford I would go to! I trust them with both of my kids cars. Amazing service and communication with me since I was footing the bill. Thank you
THEY ARE LITERALLY THE BEST!!! My brake light was out on my 1998 Chrysler Concorde and I went to Autozone first and they said that it was some kind of electrical issue and I would probably have to go somewhere to get it fixed and most likely have to pay for it but then I went to Jeff Pohlman Tire & Auto Service (Car-X Tire & Auto) and LITERALLY within MINUTES they switched the bulb and fixed it for me FOR FREE and filled my tires with air!!!!!! SHOUTOUT to RON and SEAN for being the true OGs and hooking a sister up. I am a college student and money is tight for me so I very much appreciated their GREAT, FAST SERVICE and INTELLIGENCE. If I could give more than 5 stars I totally would they rock :)
Great service from Scott! Very helpful and worked with my budget. I will definitely be coming back.
I taken my cars here to get their oil changed while Im here for school and they do not use generic filters on my synthetic oil change Which is great and how it should be versus other shops in the area and their prices are reasonable. My most recent visit I took my outback there to have an engine light looked at but unfortunately they were unable solve the problem because it delt with the ECU (computer) and they didnt want to make assumptions on what to fix in fear of wrongful charges on repais so they referred me to the Subaru dealer. they did not charge me anything for them to look at it and try it to diagnose the problem. In my experience with them they were very honest and upfront with me which is hard to find nowadays.
Great group of workers who really went the extra mile for me after my car wheels had been stolen. Wonderful service!
Had a tire issue and as always they were very pleasant and helpful. They made the tire replacement easy to take care of.
Very good service, made appt and all went well