Richard Swilley was awesome in helping navigate the process from end to end. In addition to being very friendly, he was very patient and willing to explain parts of the process that I didn’t quite understand, which I appreciated since this process is not exactly an easy one as a first time buyer. After signing off on paperwork, Richard helped me set up some of the accessories and did a quick tour of how to navigate the center console features, and then made sure I was set to go before leaving. Overall, excellent service and experience, would recommend to anyone on the search for their next car!
The best customer service! I genuinely love coming in to Nissan. Everyone is in such a great mood the vibe is just amazing. I was helped by Daniel Rodriguez he was very helpful he genuinely cares about helping his clients. He goes above and beyond to make sure everything was taken care of. I appreciate everyone work at Nissan! I’m so proud to be a Nissan Client.
This was the easiest experience ever buying a car. I worked with Andrew in Internet sales. He was friendly, helpful, and even delivered the car to me. I will keep buying from Team Nissan (this is my second car..maybe a Maxima in 2023?)
Thanks Andrew; Mitch and Team Nissan staff for a wonderful car shopping experience. We purchased a 2013 BMW X3 earlier this month and were very pleased with their salesmanship. Past experience with dealerships often amounted to dread due to pushy salespeople and dishonest finance personnel. Thankfully that was not our experience here. They were so friendly and helped make the sale as quick and efficiently as possible. We love it. Thanks again guys. You earned repeat business from us and recommendations in the future. See you down the road!
I had the best experience buying my car today at Nissan. Donald Reyes helped me out and he was fast and efficient. Was there 2 hours max. Thank you so much for helping me get my 2021 rogue. I couldn’t have asked for a better sales man.
I had the best service at team Nissan friendly personnel and the best help from Christina and Salvador I was satisfied with my outcome and will recommend Nissan for there great service thank you 🙏🙏🙏🥰 happy customer 😀
Poor experience . I had to drive to Oxnard to pick up my car but it was not ready and service light was on. And they didn’t realize it until I show it to them. Daniel was helpful and extended my loaner with no charge. Sal promised there won’t be any charges for loaner but saw those charges on invoice and had no choice but to pay. Car is still not ready hoping I will get it by this weekend.
I was helped out today by Sal and Christina, they gave exceptional service ! They helped me out with any questions I had and did an amazing job ! I will definitely be coming back (:
Long time customer, years ago I purchased a lease. Little did I know the three years had come sooner then I thought. So I received a call by Max willing to set an appointment and show me my lease end options. May I say very informative funny awesome guy. Highly recommended.
I went in with a few questions before purchasing a vehicle. I was approached by Richard and he was very helpful. Thank you.
One of the most amazing truck buying experiences I’ve ever had, and I buy a lot of vehicles! I was very impressed with everything from the customer service to the quality of the vehicle, and I was in and out in less than 1 hour! So excited for my new truck! Thanks Julio Lopez you are the best !!!
We had the most amazing experience with Tina she was just extremely and beyond helpful. Tina has that carisma that makes you feel comfortable and relaxed, instead of nervous and stressed when buying a car. She answered all of our questions we had and helped us find what we were looking for. She was very honest. NOT pushy like other sales people. I would highly recommend Tina to anyone looking to buy a car, she is absolutely the best!!
Quick, professional and friendly.......always pleased with my service at this location.
Bought a new 2021 Nissan Frontier in Team Nissan Oxnard. It was the best experience we had on buying a new vehicle, the fastest and easiest.Mr. Mitch Freeman was just awesome. He helped us all the way. Made sure that everything went well. We will surely go back there when we are ready for another car and we’ll recommend them to family and friends.
As always, Alfred Estrada at Team Nissan of Oxnard always delivers on his timely customer service, communication and keeping in mind the needs of my Nissan Rogues Sport. It’s his customer service and the relationship that I’ve built with Alfred over the years that has me coming back. He’s like the “Car Doctor” that maintains my car running well with regular oil changes and letting me know when I need brakes or anything else. This is why this company has fully gained my trust and loyalty and I highly recommend them to family and friends.
I have never been to the dealership service department (first car check up) and from appointment to billing the whole process was hassle free. The customer service was superb and I felt very comfortable. I really love my Kick - and felt it was in great hands. Thanks Team Nissan:)
Thank you again team nissan for helping purchase my car, David Lopez made it so easy, from the test drive all the way to the finishing touches, and explaining the number, and interest rate. i really recommend Team Nissan If your looking for a car! Just ask for David Lopez
The experience begins immediately at arrival. Courteous Team members greet and take care of you right away. The waiting spaces are clean and comfortable. The Team member tells you about how long it will take offers you water or coffee and comes to get you when your car is ready. They go over the work that was done and provide advise about services that might need attention in the future. Always polite, kind and helpful.
I purchased my new 2020 Nissan Altima from Tina Flores. Right from the moment of arrival she was super kind and welcoming; she was very professional when it came down to business. We were in contact before my arrival and she was always very nice and understanding. I would highly recommend coming to this dealership and looking for Tina Flores. She will get you all taken care off with the best customer service ever! I would highly recommend giving her the opportunity to assist you in the purchase of a new vehicle
Paula was fantastic in every aspect during our visit. She went above and beyond to get us a great deal and make sure we got what we wanted in the vehicle we purchased.
They do an incredible job! i trust these guys so much!
These people tell more stories then teddy ruxpin.I asked for a call back to see if a Lexus RX was available.They said they would call back.They did with no voicemail.Andrew seem to be alright.Then Alejandro was talking to my wife as we called back saying we’re on the road driving around.We couldn’t wait with a 3 year old in the car.She was very impatient.Conflicting prices too say the least.The car dealer sticker said 10998 & the Kelly blue book sale had it for 8,988.So what my conclusion was they didn’t want me to pay cash price for the kb sale advertising price.Sad to see them say it was sold.So I drove half way and took there word and flipped back home.Then Mitch calls my wife’s phone n says the car is still available.So we were driving back to check it out.I call Andrew again to check n see what’s really going on.He told me that it was sold conveniently that a little while ago.This place couldn’t tell the truth even they wanted to.I at that point I figured out they were not gonna make any money of it selling cash on the Kelly Kelly blue book sale price.Shady people with lousy communication & customer service skills.I would never come back to a place where they tell so many improv stories with multiple workers.Mitch in the end called back on my wife’s phone n said yes they did sell it.When he was sure they didn’t.I knew they didn’t sell it.If they did they drag you on to come down n waste your time or they fraud there stories n tell u anything if it benefits them.My wife didn’t the 10998 price so I asked for the phone n explained what happened n I had already talked to Andrew.He said so why didn’t you just called Andrew with an attitude.I explained that he was on a phone call n was waiting a long time for his call back.
Team Nissan Sales. Went in today 08/28/2021 to pick my car up from the service department. I stopped a sales Rep “Donald Reyes” because I thought he was someone else. He asked if I was looking to trade in my car? I told him I couldn’t I owed to much. “Donald Reyes” and his team made it happen. I drove off with a brand new 2021 Nissan Versa 35 miles. With all the features, warranty’s, and payment I wanted. The best part about it I was only there for a few hours. I recommend team Nissan “Donald Reyes” listened to what I wanted and made it happen. Best customer service I’ve ever experienced buying a car. He also explained every feature of the car Throughly. If your looking to purchase a car and have proof of income. I recommend going to team Nissan and asking for “Donald Reyes” by far the best sales rep I’ve ever worked with.
Great Dealership, Max helped me out a year ago, and gave me a great car buying experience. He continues to check up on me and offer help. Deserves a raise for his great workmanship.!!!
Ricky is always very helpful with my mom when she takes her vehicle to get checked. he goes above to keep her happy.
I was referred to Donald Reyes by a close friend and boy was I surprised Donald Reyes Top Salesman took care of me very well with a new Rogue thank you very much Team Nissan and Donald Reyes
I had a really unpleasant experience here with the finance manager and sales consultants Donald and Max. While I understand that Team Nissan is a business and needs to make a profit from sales. Consistent efforts were made to try to convince me to pay 30,400 for a 21,840 dollar SUV listed online. I’m aware of the sales tax and we did the calculations ourselves. I have good credit and had a reasonable down payment and a monthly payment request so this was just very dishonest and crooked. Aside from that at the end of the negotiation the finance manager thought that I was being rude for speaking up against their attempt to add more dollars to my monthly payment without my consent which ended up costing me 300 dollars more. I wasn’t shown my APR interest rate like how I requested in the beginning until the end of the negotiation with the finance manager and upon signing the paperwork. In the end i was humiliated and was forced to defend myself. I decided to try out this dealership for the first time upon the good reviews. I’m not buying another car from here again. Donald and Max were nice guys and I understand that we all have a job to do but the finance manager really got under my skin. Absolutely poorcustomer service on his part.
Good customer service and thanks for bringing Sal back going to start taking my car again!
I was treated respectfully by Odin, the service writer. The job was done on time and I was quite impressed with the overall service. Team Nissan did the job honestly, and I believe other dealers would have charged more and given less.All my experiences at Team Nissan have been 100% positive...Thanks!
I love purchasing vehicles from Team Nissan! This will be my second car from them now, and the experience was just as pleasurable as the last. Mitch was super helpful and accomodating. He has the patience of a saint! He answered all my questions and took me through the process without being overly pushy or sales aggressive like you may experience at other dealerships. I almost got cold feet, went to another dealership to see a similar model, and I left just because of the horrible customer service. Didnt even see the car. I went right back to Team Nissan and we were able to close a no-hassle deal. Seriously the best place to buy a new or used vehicle! You wont be disappointed! Thank you again, Mitch!
David at team nissan was more than helpful. He got back to me in a timely manner and let me know everything that was going on with my car. I will definitely be going back had a very good experience
I had an extremely wonderful time purchasing a new vehicle with the help of Tina Flores! She would answer my calls immediately and answer any questions I had. She made the process super easy, fun, and she just had an amazing personality! Thank You Tina!!!
Donald Reyes at Team Nissan in Oxnard got us into the right vehicle at the right price. He is very knowledgeable and professional. We asked for a good buy and thats exactly what Donald got for us!Unlike other dealerships that when asked for a good buy, gave us a goodbye instead. :/ Go see Donald and give him the opportunity to earn your business. You wont regret it! The right dealership, the right salesman, the right car at the right price for us.Choose Team Nissan for all your car buying needs. Thank you Donald, your the best!
I took my car I in for an oil change and Herb was great at checking my car in right away and kept my updated. He also order some touch up paint for some chips in the paint and helped fix my flat tire. Best customer service I have had over the last 17 years of owning a Nissan car! Thank you Herb 😊
Andrew in sales does an awesome job.
I went to buy my first car at team Nissan in Oxnard and the sales person that helped me was Tina Flores, she gave me a great deal on the car . I recommend everyone to ask for Tina if you want to buy a car, she is the kindest sales person I ever met.
Donald Reyes was great! He helped me find the right car for me and my husband as first time buyers. He makes you feel like family and wants what’s best for you.
Giving a 5 star because as Body Shop Owner, Team Nissans parts department really goes above and beyond to help out with any necessary parts. We always get to chat with Jeff Vacetti and the team and the service is wonderful. Its always easy ordering off these guys! Thanks for the business!
Been knowing of this dealership due to all my family and friends. Randomly get helped by long time friend Max. Greatest salesman helped me and my wife get our first new car. Team Nissan is the place to go.
I went Top Sales Donald Reyes for my 2nd car excellent service . I highly recommend if you’re looking for a car go see Team Nissan Donald whether you got good or bad credit Donald Ray is will put you in the car of your dreams
I went to this place about a month ago, for a quick oil change service, they were very kind and friendly, they gave me an estimate on my brakes and tires and I went home. I parked on my garage and went to Ventura that afternoon, finding all the oil on the floor, I called the Nissan shop and they said bring it over I couldnt drive the truck since it didnt have any oil left, and I have to call the towing truck, next day I couldnt go to work until I had my truck back from the shop, I asked for a towing reimbursement because they forgot to remove the old filter gasket and I took them couple days to pay, I was expecting an apology call or email from the manager at least, that never happened. Needless to say that I would never go back since I dont trust their mechanics, if they do thus in a basic task like an oil change, imagine how risky would be to do a more complex job. I am still waiting for a call or email from the manager.
Christina in the service department was amazing and her willingness to make things right was perfect. Christina understands the true meaning of customer service and satisfaction.
They were all so very helpful. Mitch Freeman went above and beyond to help me out and he got me an amazing deal. I went into the dealership not even expecting to get a car, I left with a brand new Nissan with a great interest rate and overall a great deal. Thank you team Nissan!
I had a great experience. The body shop was very busy with customers. The agent who assisted me was very friendly and professional.
My family bought a car at team Nissan thanks to the help of a great salesman Donald Reyes.
Tina Flores helped me find a low mileage, used, family sized vehicle that has proven to be a safe, roomy, gas saver and affordable ride. Ive had my vehicle for a year to date and love it. I am a family of 5 and often have an extra family member on board and my Nissan Pathfinder wasnt what I thought I wanted. Im so thankful I got it. Its proven beyond its worth. Such a smooth, safe, economical ride. Thank you Tina Flores for making the buying process go so smoothly. You were attentive and generous with my family while we signed forms.
Tina was amazing! She helped me find & purchase the perfect car & I could not be happier! Thank you so much Tina for making it such a great experience!
Not the first time at a dealership so may i was a great experience purchasing here and from Emmanuel Tostado. I would definitely buy from this dealership again. Emmanuel went above and beyond.
Donald Reyes and the Alfredo Felix got me the deal I wanted and didn’t try to sell me more. Great customer service
Took my car for an oil change, that comes with a multipoint inspection and they did not perform a multipoint inspection, or they would have seen the engine light on the board, and that I had changed the cabin and air filters. The rep told me that I need them both and nothing about the engine light. How can I trust they did the oil change correctly or at all?
The experience that I had at the Nissan dealership was great, Julio López was the person that helped us and our family pick out the perfect car for us. I really recommend this dealership to anybody getting a new car.
Came from an hour away to see the options, had more in Oxnard then other dealers. I was helped by Emmanuel and gave great service. Will be coming be coming back to this location.!!!!
Edgar B. was the best!!! He communicated and kept me in the loop while he found us the pathfinder we wanted and negotiated a fair price!!!
Great service department they service a lot of people I was able to go without an appt Daniel is pretty friendly
Absolute Best Service Center! Michael Ramirez, Sr. was my service rep and I could not have asked for a more professional and caring representative. I went in for my 15K check up and the vehicle was promptly taken care of, all my questions were answered and the rest of the team were also friendly and efficient. I have been taking my dads car here for years, and I am thrilled to have my own Nissan, and be able to use the services. Also, a recent accident caused an issue I was completely unaware of, but the service guys noticed and Mike thoroughly explained the situation, and even went so far as to write it up so I would be able to discuss it with my insurance agent. These guys ARE THE BEST! I highly recommend them. Also, I was thrilled that the price was actually more reasonable than I expected from a dealer. This Team Nissan has my business for life! Thank you Mike and everyone at Team Nissan!
BEST CAR BUYING EXPERIENCE EVER!!!!!I went to Team Nissan Oxnard looking to buy a car and Glendy helped us out!!!She’s the best she made the process so easy!! She’s very friendly smart!! Great Costumer services ever!! If you are looking to buy a car go Team Nissan Oxnard ask for Glendy!!! Wow!! I definitely recommend Glendy 💯 %!!!!
Christina is a great customer service representative. She was thorough and very helpful.
Very happy with your help; your your dealer is in a very convenient location,Our car is running perfect. Thank you Armando D.
Thank you Mr. De La Mora for your help great pick up; very successful
I stopped into the service department today in which I was assisted by Herb. He addressed my concerns in a timely manner and was very courteous when doing so. He made sure to answer any additional questions I had in regards to my vehicle and was very helpful. Thank you again Herb. I appreciate your service!!-Trisha
Had the pleasure of having Donald Reyes as my car salesman today. He was able to get me a great deal on a car for my little brother!
I just purchased my first car, and I want to say how helpful and professional Donald Reyes was to me. He made the process so easy and answered all of my questions making me confident on purchasing my vehicle. Definitely recommending my family to the top sales man, Donald.
Got my new 2021 Nissan Rogue from Robert Pacheco. I highly recommend working with him he is very professional and worked hard to get me the best deal. Overall I had a great experience.
Excellent service, a little rushed but that can be a good thing or bad thing depending on the circumstances. They showed us everything and after purchase they offered us complimentary car washes and inspections every month. Would return again, and recommend to a friend.
A light came on, on my Nissan Altima and Ricky Lumbrano from the service department greeted me with professionalism and great experience on the issue that I was having with my car. He then figured out the problem and my car needed a sensor, the parts department did not have the sensor in stock. Ricky went above and beyond to get the part from a different dealership with in a timely manner. My car got fixed and I got my car back the same day I took it in. Ricky is a great asset to your company specifically into your service department. He is very professional and friendly, which makes any customer of Nissan welcomed. I am very satisfied with the services that Ricky and Nissan has provided. I will definitely go back and request Ricky for help. Thank you
In and out very fast and friendly great time had by all
I just purchased a 2018 Sentra from not only the top salesman, but my own cousin Donald’s Reyes! It was quick & easy, no hassle and an all around pleasant and amazing experience! I will be referring friends and family to this dealership in the near future.
My friend bought a car from Nissan in Oxnard and refered me to Donald Reyes and I bought a car from himcome to find out he is the Top salesman for going on 2years in a row thank you Team Nissan and Donald Reyes
To Donald Reyes; wanted to say thank u so much for helping my daughters first time getting a car. I appreciate it a lot. Your very helpful and very outstanding and more. My god bless u and ur family.
Thank you Team Nissan for your service. Would also like to thank the car salesman Richard Swilley for his helpful service. Very friendly and energetic.
Kevin is one of the best Whole Sale Reps I have ever worked with. The entire Parts sales team is extremely knowledgeable and all of the parts department are great to work with!
We were told we had to give a five star rating or else they lose their job. We were pressured to give a review within a few days.. This dealership works off of ratings. As soon as we did the 5 star rating, our brand-new, one-week old car started breaking down. Richard began to ignore us when we went in to take it for service and ask for help, as did Ivan the finance manager. They said they would replace the car if something went wrong with it, but now they are nowhere to be found and then the manager, Steve Dalba, said they wont do anything about it. It has been taken in for service several times for the same issue and even the service manager Daniel said they cannot fix it and that Nissan should replace the car, but they wont and now we are stuck driving a very unsafe vehicle. Avoid this dealership for your own safety and peace of mind.
CLEAN FAST SERVICE EXPLAINABLE UNDERSTANDABLR GREAT COMMUNICATION SKILLS WITH THIS YOUNG MAN .GREEAT WORK.
Went to upgrade my pathfinder had Max Tostado help me and it was excellent. Easily the best purchase experience ever. I rcomend him and the store very much.
I was in for an oil change. Odin was exceptionally helpful and the service was completed quickly.
Max helped me out gave me great help.
Steve de Alba and Rick gave me superb service. Made my car buying experience a pleasant one. Will definitely tell friends and family about Team Nissan.
Jeff in the parts department always goes above and beyond for us and is much appreciated and well liked by any of our associates who have to deal with him
Thank you Mitchell Freemen youre the greatest you made my experience in buying my truck easy and beautiful thank you again so much
Team Nissan has always been such a pleasure to work with. Alfredo has always been so patient and fair with my late father. This time Mike and Christina helped me. Prompt, efficient and friendly service. Its always done faster than promised, and I even got a complimentary list of recommended work. Christina is always so hospitable and makes me feel like family!
If you need a salesmen Andrew is the one! Thanks for helping my family!
Mitch Freeman’s and Tina Flores were just so helpful and Phenomenal!!! I am so happy with my purchase with all the modern technology. I feel like I was treated well and it was a great experience!! No regrets at all!! Thank you Mitch and Tina, my purchase of the Nissan Rogue Sport SL AWD was a special experience!!
I called the Parts Dept regarding a price for carpet floor mats. Jeff gave me a price and said he would get them ordered. I asked if I needed to pre pay and he said I could pay when I picked them up. What a nice young man and very professional. Great customer service.
Richard Swilley was so kind and helpful, I was looking at a used Explorer and saw a 2018 Murano. He grabbed they key and we were off.Love the car, bought it right away! He even helped me get leather installed and was fast at it too. He responds right away by text, even 3 weeks later!Ill go here forever, for my next car and send referrals here always.What a helpful sales person.
Nissan commercial automobiles very reliable will be a great help for my business. Armando did a great job. Thank you again
I took grandmother’s car in for service this past week and Ricky from the Service department was wonderful . He was very helpful and very informative of all the maintenance needed in her car . We truly appreciate him and his desire to go above and beyond for his customers. I’ll definitely be taking her car back to him .
David took very good care of me he is such a great person, Juan took me back to work in the Suttle, and Augi picked me up from work they were all great I love getting my service done at nissan because everyone one is so professional and very friendly you feel like family thank you
Andrew was awesome. Thanks!
Been going to Nissan for years, Mike always is very helpful and accommodating. Thanks again, Mike!
I went car shopping last weekend, and went to two other dealers before ending up in Team Nissan. The sales person that helped me was very nice and friendly. Her name is Tina Flores, she showed me the different models. I had a million questions since I haven’t purchase a car in Long time and never by myself, It was a little Nerve racking. I told her I was at the research stage and more likely not ready to make a decision.She totally understood. I felt she was the first sales person who was more interested in listening my needs than making a commission. when I left the dealership, I was very pleased with my experience. I even forgot how nervous I was when I first got there. If I decide to purchase a Nissan I will defiantly will go with her.
Daniel provides great customer service I was very pleased
I had Daniel Rodriguez help us out and he was GREAT. Provided great service and was a great help with my issue. Also, he also explained things in a manner than answered my questions and provided me security for the future. If I do have to return to the service department, I’ll definitely have him help me out again.
I came to the dealership from Lompoc on a Friday at 11 am and no one greeted me, the front desk wasn’t sure where they used cars were and sent me towards service. The only person who said anything was Donald Reyes and he was polite & showed me a car right away. I do not like it when I’m not greeted! I was walking around like a dumass
Thanks to Donald Reyes at Team Nissan We were able to work out a team plan that is successful for our daughter and family. People like his is what makes Team Nissan a team. We Thank you so much !
In all honesty, Herb Lopez is a very professional, thorough Service Representative. He took care of my car with a thorough check on everything! I feel confident with his work ethics for his customers. He will never steer you wrong!
I would like to take the time to thank Team Nissan. I had been to several dealerships looking for a car and finally came to Team Nissan were Julio Lopez helped me get my car. My credit isn’t the best but he was able to manage a good deal. Anyone looking for a car this is the place to go
I’m from LA and I was on a day trip to Santa Barbara when my transmission started to give me problems. It was a Saturday so I was worried that no one would be able to squeeze me in. I called team Nissan and was help right away by Christina Lopez, their service advisor. As I arrive to the dealership Christina was ready to help me. She kept me updated during the process. My car was fixed sooner than anticipated. I’m so grateful she was able to take me in at the very last minute. Best car service experience thus far!
Jeff is the parts department helped me. He replaced the batteries in both my key fobs. He was fast and efficient, even answered my questions.