As often as Ive been to Allens Ive never been disappointed. Friendly staff and good owners who are all but willing to help you in anyway they can. Recently I was searching for a classical, but they were out of stock, so they made sure to text me the moment they had one come in and that they did.A prime example of a local business done right.
It was challenging pricing guitars etc. Place has a dingy feel to it. However, the guitar selection is superior and doesnt disappoint. Folks in there are very knowledgable.
Sent my Martin GPC12PA4 to them for a warranty repair (neck reset). It took them longer than expected to do the repair due to mix up with Martin Guitar Warranty approval. Once Martin told them to proceed with the repair, it took them little over a month to complete. Once repair was completed, It only took one day to return the guitar to me. After I received the guitar back, I thoroughly inspected it and found no flaws with their work, the action was spot on and the guitar sounds great, I highly recommend this shop for your guitar repair needs, talk to Brandon or Jill either will be more than happy to assist you.
Brandon and his staff have a very professional music shop. I loved the atmosphere. Great job guys!
Friendly helpful Staff. Very knowledgeable. They have great music programs and lessons.
I bought a fender amp and it worked perfectly.
1-6-19 Bought a 5 string Yamaha bass guitar. Love this place. Great service.4-4-19 Finish started fading on pewter hardware. Took it in to have it looked at and was told that it would not be covered under warranty as it is normal wear.6-4-19 Had my wife take this back to the store for me to speak with another person. She was told that they were not sure if they would cover it but they would find out and call us.7-31-19 FB message to Allens Music, They have contacted Yamaha and are going to cover the hardware.8-2-19 Deliver Bass to the store for warranty repair.8-13-19 Call for follow up, transferred to Tim. Tim has been off an no hardware has been ordered, there had been no work order created.
The Allens are nice people with a passion for music! Brandon, Ashley & family are always helpful.My sons took bass guitar and keyboard lessons. Bryce was my older sons instructor for lessons (bass guitar), he was great! Not only did my son learn the skills he needed to be in their performing rock band but he truly enjoyed going to lessons!We went for 3 years before moving.
My kid is getting some real quality guitar lessons there!!! Great people!!!!!
Rude, disrespectful, & pretentious smucks.With one exception whos name i can not recall.
The staff is super friendly and they are always willing to take time and help you find what youre looking for. They have very reasonable price ranges on their equipment and you can usually try out most items prior to buying. This is one of my favorite places to go in all of Paducah. Plus they are a local business that has been around for a lifetime serving the community. Just a terrific bunch of folks and musical instruments.
The guys are always helpful and knowledgeable, prices are what what you would expect from a brick and mortar music store and they even have a online site
Enjoyable visit.....as usual
Cool store and front of house service, received my guitar back after some work done and was very disappointed. The intonation was actually farther off than when I brought it in. It wasnt wiped down. The pick-ups were simply set flush with the mount. Not close in volume. The bridge was also simply tightened to the body. My high e string wasnt even on the bridge when I opened the case.Obviously they really could of cared less to do the work. Id rather be told that up front. I honestly feel insulted that they would assume I wouldnt notice or care. Ive spent near half the price and received more. The only reason I didnt return immediately to have it fixed is because theyre never touching a guitar of mine again. I even said I dont care what it cost I just wanted it fixed right. If you cant or dont want to work on guitars... Dont. Stick to selling NeuSonics for $1500.
This place is my zen. Staff are always willing to just talk music and smiling faces 😊
Wonderful service and the best selection of records/albums/lps ever. I will definitely be back and recommend them to any.
Bought a bass guitar a while ago and I have to say their selection is incredible. The service is amazing and everyone is so nice and willing to help.
Replacement strings in just 40 minutes for my guitar
Love how they treat you there.
Very friendly and knowledgeable!
Brandon and staff are always extremely helpful and friendly. They are very knowledgeable of all music equipment and have great recommendations for all levels of expertise. They have great pricing and customer service too!
Awesome people and staff easy to spend alot!
Took my vintage amp in for repair. They tracked down the part, made the repair and now it works perfectly. Also it was reasonably priced. Thanks Allen Music!
Love it..keep the music going
Paducah own paducah proud. Allen best music store in paducah ky. Great people to work with. Hometown shop
Very helpful. I will be going back soon
This is an old school music shop. You dont see many of these anymore and its a shame. Its a great place with knowledgeable people passionate about music. They have a wide selection of items both new and used, offer lessons and there is usually someone playing in the background. If they dont have what youre wanting, I bet they can find it. Its great for those just starting out too. They take the time to talk to you and help you get started.
Great selection of new and vintage gear! Been coming here since I was a kid and theyve never let me down :)
Im a beginner at the guitar and went in to look at some pedals. The staff was knowledgeable and very helpful. Their prices are also very competitive. The pedal I ended up purchasing was cheaper from Allen Music than Amazon had it for. Its so helpful to me, as a beginner, to have a local store I can go to and get help.
They are a great place to get your music 🎶 stuff together and they really work with you !!! Great job guys !! 😀👍
Love them and their services
Love Allen Music. Ive been going there since I was 10 years old (27 years) and have only had the most wonderful experiences. Its a great family owned and operated store. Fair, friendly, and helpful. Highly recommended.
Excellent customer service. Very knowledgeable and extremely helpful. I highly recommend them.
Great guys with lots of instruments new and used and plenty of accessories.
Great prices and customer service
High quality inventory, service, instruction and vibes. Youll find it quite challenging to do better in this area. Plus, Brandon is terrific. I give him pretty much all of my money 😊
Extremely happy with my new Taylor guitar and the wonderful help I received from the guys at Allen Music. Truly great people.
Very helpful and nice
Service is awesome. They have recently remodeled and it looks great. They have entry level equipment as well as higher end merchandise. You just walk in this store and you feel like its time to learn something new. And they can help you with that too! I saw several people coming in for music lessons. This is definitely a place worth coming in and just look around. You may even be inspired to explore a gift you didnt even know you had. Let them help you. You will be glad you did!
Nice place, helpful staff and good amount of inventory.
I bought one of my first Fender guitars and and amp from Boyceat the sewing machine/guitar store on 3rd st. Although I never realizedmy rock and roll dreams,Brandon and family carry on the tradition as I just bought my nephew his first guitar there. Hes a lefty,and they had just what he needed withouthaving to leave Paducah on a trip!
Great people, great service, always willing to help a musician or anyone interested in music.
The employees here are very kind and respectful. They will help you with a lot of different things. I suggest going to them before going and looking somewhere else because they are the most incredible store for music that I have been to.
Awesome customer service. Joey was very knowledgeable and friendly. If you need anything music, this is your place.
Great experience. Awesome high end guitars to play and buy. Well trained staff that was very happy to help me find everything I needed, to get my cousin playing guitar.Highly recommend.
Just now exploring the historic downtown Paducah Ky . So glad I did. I found Allen music, until this time I thought the only music store had closed down. These people were at my beckon call and help with every need AND had answers to all my questions. If I didnt feel comfortable stringing my instrument they will do it for me. This place was great with a level of expertise and care I thought were gone these days .
Large selection of guitars. The store also carries banjos, drums, keyboards, various brass and woodwinds, and a few classical stringed instruments like violins. Staff is very helpful and knowledgeable. If you like Fender, Martin and Taylor guitars this place is for you.
I think it is the only place left to buy musical parts that you may need cause we used to go has closed
The team at Allen music has a passion for helping develop children into musicians. One conversation with Brandon Allen and you can tell he loves what he does. Alex is a very talented musician and fantastic teacher to my son. I wouldnt recommend any other place for lessons.
Went to pick up electric guitar strings and found out that they were less expensive and more helpful when I came back to replace the strings I broke trying to explain to my son why you dont overtighten them and was understanding on how it happened in the first place
This is the most wonderful place to buy musical equipment. My husband has purchased things here for a couple of years now. They are so friendly and they help you out so much. Couldn’t ask for better customer service.
Great service and reasonable prices
Nice store. Im buying a little Taylor here. The people make you feel welcome and they are very helpful
I searched a lot of music stores and played many guitars all over the region, but I found the best guitar and deal right in my own back yard! Brandon and all the people at Allens are exceptional at what they know and do, you could not ask for a better experience. Good people all around.
They were extremely helpful with picking out my sons first real guitar! Allen’s music came highly recommended by several people I know, and they were more than amazing!
Allen Music is great!!! I came in with a small need and they were professional and very courteous even though I wasnt spending a great deal of money. They are very knowledgeable about their profession and easy to work with and talk with. The staff is very personable. I cant say enough great things about my experience. Because of my experience I will be using Allen Music Inc. for my churches worship band needs. I would highly recommend them for any of your guitar/instrumental needs, or if you just wanted to have a friendly conversation.
Spoke with Brandon over the phone about a keyboard that our daughter has requested for Christmas from Santa. He was extremely informative and helpful on what the perfect choice would be for her as a beginner on the piano. Thanks for all of your help and also for helping keep my husband and I on Santas list of awesome parents! 5 star rating from our family and would highly recommend your business to anyone.
I want to thank T Hoover for his patience, and being so helpful and understanding of someone that did not have a clue about their instrument. Just the chore of finding everything I needed as a beginner, giving me suggestions he didnt have to. All the while my husband was looking for an easy instrument, gentleman with him just as kind helping him to make a choice. Mind you the store was filled with customers, all the employees are great multitaskers, helping all customers while helping their own. A wonderful place to pick up what you need musically, if they dont have it they will get it.
I was looking for a starter guitar for my 9 year old daughter who decided she wanted to learn how to play. I wasnt sure what to get and I was referred to Brandon at Allen Music. I contacted Brandon and told him what I was looking for, who the guitar was for and the amount that I could afford. Brandon was able to give me a few options. He was very patient and understanding. He took his time to answer all my questions and worked with me to get the guitar that would be right for my daughter. I was very impressed with Allen Music. I highly recommend them. Thank you Brandon for all your help.
Great customer service and staff! Brandon helped us weeks before we made a purchase and was extremely helpful for our whole experience! This is great place to purchase your next instrument
Absolutely great service!! What a great experience for going to buy a guitar for the first time.. very friendly and helpful. Trustworthy. Definitely recommend to anyone...
Very helpful and friendly staff. Great selection of acoustic guitars.
Fair prices on a great selection of gear. Always friendly and knowledgeable. Highly recommended.
Everyone there was very polite and very helpful
Quality selection of instruments. Customer service was outstanding! I would recommend Allen Music to anyone who is out searching for an instrument. I will definitely be back and shop local!
Very knowledgeable with a wide selection on new and used instruments. Pricing and turn around very good on guitar work.
Went in to purchase a first guitar for my daughter. We had very little prior knowledge of what to look for. The staff was very helpful and spent extra time educating us about our purchase. The selection was great and priced very reasonable. Weve found a new music home! Thank you Allens! 10 stars! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Great people to work with. The owner went out of their way to personally handle my concerns. Highly recommend.
We came to Allen Music to get a guitar for our sons birthday gift, Brandon was very helpful and patience to help picked the right guitar for us even though the store about to close when we came. We really appreciate it. Thank you again Brandon.
Nice shop with small but good selection of guitars.
Absolutely love this place. I got my very first guitar here 20 something years ago. Still shop there today.
This is an amazing store with truly amazing staff. My husband and I was looking for a starter guitar for a friend who was wanting to learn. We walked up to the store but realized they had closed at least 30 minutes earlier. As we went to leave Brandon came to the door and asked if he could help us. We explained what we were looking for but that we hadnt realised they were already closed. Brandon opened the store up for us and showed us the guitars and recommended good ones for starting out on. He went above and beyond to be helpful and was very knowledgable and friendly. We bought a great guitar for an excellent price as well as a case and picks. I would recommend this store to anyone and everyone looking for ANY music needs.
Great personal service! Brandon was extremely helpful in helping us pick out a beginner guitar for our son. We never felt rushed and he showed us many options. We will be returning!!!
We bought our daughter a ukulele, and they were super helpful. We love Allen Music!
They were very unclear with their pricing information. One employee quoted me a price, then another went behind him and quoted me a higher price. Guess which one I paid? (If you guessed the lower rate, youre wrong.) It was all very bizarre. However, their rates for rentals far and away beat out Shivelbines. They were friendly, and apologetic about all the misinformation and confusion. Id go back, and for sure recommend them to others. Just get a definitive pricing quote right out of the gate.
Always great service and reasonable prices from instruments/repairs to lessons.
They were very helpful and nice. My oldest son ended up purchasing a guitar.
Rgess guys ROCK!!! Great shop with great people. They are always there to help and the prices are responsible too..
Staff was very helpful and pleasant. They couldve used another person working the counter tho
My husband loves going there to get stuff for his guitar
We love them all ....
Was disappointed in Allens. No one asked me anything. I just strolled around to try and find what I was looking for. I had to go asked someone if they had a certain product. They looked up from there computer, told me no and then went back to putting there head in a Computer like my money didnt matter.
A fantastic place to buy records! Affordable and realistic prices. Fantastic customer service.
Best music store around! Allen has been my go-to music store for years and I cant think of a time when they didnt have exactly what I need. The staff are always willing to assist and theyre very friendly! Over the years Ive bought guitars, mandolins, banjos, violins, and a keyboard, and I wouldnt want to shop from anywhere else.
I got great service. And they made my grandson happy with a coffin case. Thank you so much.
Been going there for manyYears good place for all yourmusic needs good job youGuys Allens music Rocks
Great service. Fixed my late Fathers bass guitar for my son. Very helpful and friendly!!
Their store is set in a historic building in downtown Paducah. When you walk in and see the vast product lines that they carry, you expect to find what you need. Once you begin talking with the friendly and knowledgeable staff, you know youre in the right music store. Thanks for all your help, Great Job!
Love the customer service and home town feel of Allen Music. They have an awesome selection. Big music store in a small town!
Great business! Friendly service! Very reasonable prices!
I purchased an Ibanez SRX390 from Allen Music on Monday. Just received it today which was really fast, but the bass is flawless as it looked in the pictures online. Thank you so much, I love it already!!!!!
Love this place, they gave my son a drumstick and said have fun on the cymbals
The guys at Allens are so friendly and helpful. There are instruments and gear there for any musician, ametuer or pro! Quality products and a local, at-home feel. The only music shop I use.
To all of my buddies at Allen Music..... Just wanted to thank you for helping me find my new baby (Godin Electric Guitar).... She is sweet! Will be taking her to her first gig tomorrow in Indiana. Looking forward to more Allen Music store fun to come!!!!!Sincerely Yours,Beverly McClellan of NBCs The Voice
I found the ukulele Ive always wanted! The employees are also super nice and the atmosphere is really chill. Overall, it was a great experience.
Allen Music has got it goin on! What a fantastic selection of instruments and a very savvy staff. Has the feel of a real, down to earth music shop. Cool people, cool stuff.
Great selection, staff and service! I always have a great experience at Allen Music! Highly recommend!
Allen Music is a true model of a family owned business whose owners and employees care about the community they serve, and are knowledgable professionals who really know music equipment! They always take care of me. Thanks Allen Music!
Ive been going to Allen music for over 20 years.Honest, down home, friendly people who knowand love music. ANY instruments you want, theyvegot it at the best price around. Stop by and seefor yourself.