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Champion Self Storage - Palatka
4001 Reid St, Palatka, FL 32177, United States
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Champion Self Storage - Palatka

Comments
Ta
Review №1

Jess is super sweet and helpful. Also, very reassuring and knowledgeable to all questions I asked.

Ha
Review №2

The staff is polite. The unit cost me a sleeper sofa and an all leather love seat because the roof pour water right into my unit, but they were quick to tell me they are not responsible and i should have purchased rental insurance.

me
Review №3

This is a great storage unit! They have trucks and all sorts of moving supplies to help you in your move . ive never used a unit before this month but its been great so far . hopefullly we wont need it much longer, but if we do i know my belongings will be safe .

Ru
Review №4

It is very clean and no bugs. The manager and employee s are very nice.

Pa
Review №5

Very nice people both at the front desk and in the field.. I would hire them in a minute :) The main gate is broken but is supposed to be repaired but they have an on-site live in that took away any anxiety. We had a small issue with the gate that Jose came flying (on his golf cart to fix) and once I learned to step on the door the issue was solved! Great team, clean storage, good location.

Ja
Review №6

Always have been nice people and are very helpful. Good place to store items.

De
Review №7

Sara and Jose provided great customer service. They were friendly & very helpful. It was a pleasure to deal with them both and I would highly recommend this storage facility! Thank you!!!

Vl
Review №8

Be careful !!! I bought an abandoned storage unit at auction. pay a good amount for storage. opened the unit i saw a lot of lost boxes. I was robbed !!! and the manager did not answer my questions. no one called me back. Be very careful when leaving take photos of your stuff

cr
Review №9

This was a painless experience! The staff was friendly, knowledgeable and helpful, they took time to explain the units and sizes and prices as I was unsure of exactly what I wanted. I look foward to using this place for a long term facility

Mi
Review №10

The staff was amazing they help me get the right size storage for my bike and helped me any way that they could thank y’all so much

Ch
Review №11

Awesome staff very pleasant to be around. Property manager is very friendly and really knowledgeable. Pleasure doing business and I believe it the maintenance man around great man always in great mood with everyone.

Di
Review №12

Everyone is awesome and very friendly. Great prices also. They explain everything to you. No added surprises. Very honest.

Co
Review №13

Such a nice place to go! Everyone is so sweet and so very helpful! Would definitely recommend!

Wi
Review №14

Ive had multiple units with Champion for 4months now and only have great things to say. The staff is wonderful. Jose is always on site and willing to help with anything you need. These are the most friendly people you will ever meet and I feel my belongings are in completely safe hands.Update - Ive now been with Champion for a few years and couldnt be happier. Jessi just consolidated several of my units into 1 larger 1 and Jose took time out of his day to help me move and get set up in the new unit. You wont find better staff anywhere... Thank you again Jose, Jessi, and Rachel!

St
Review №15

Been a customer there for 5 years and loyalty doesnt mean a thing to this buisness. They locked me out of my unit for a mear $15.00 when the whole time the fault lied with their paperwork. Do be cautious when dealing with them. I have since took my business over too Discount mini Storage. On a personal note the one that answered my call was extremely rude and also lied to me when I asked if another employee was working so I may speak to him.

Br
Review №16

Tabitha was very kind and helpful. Was going through a lot and she made everything so easy. From helping me find the right size storage unit to renting the Uhaul truck. She explained everything to where it was easily understandable. The grounds keeper/maintenance guy Jose was also very helpful and friendly. Both greeted me with smiles and friendly conversation while we were doing paperwork. Would deffinatly recomend them to family and friends. Thanks so much!

jo
Review №17

Awsome people great prices and clean

Ha
Review №18

Went in saturday morning needing a Uhaul and a unit MS. Tabitha hooked me up with a great deal on both. Was professional the whole time i was there no matter what happened. Got me a great unit at a great price.

on
Review №19

Staff are extremely friendly and it is a great location. Very pleased with everything. Rent goes up a small amount each year but it goes up no matter what storage you use.

Br
Review №20

Tabitha was Very friendly & nice throughout the whole process. The uhaul was nice & clean with no problems. If you ever need a uhaul please be sure to use champion storage. Once again you guys are the best so far & will rent from you if needed in the near future 😊

Se
Review №21

They treated me very nicely and got me in storage space I needed

ka
Review №22

I dont personally have a place here but my best friend does so ive been there few times. They have a great system as far as the code system etc.

Mi
Review №23

Very spacious and safe location.

Ro
Review №24

Lauren and the other staff members are very helpful and friendly.Nice and clean facility.Enjoying my experience so far

Ni
Review №25

Really friendly most of the time. Watch out for hidden fees. Seam to have issues with mice from other customers

cr
Review №26

Clean, friendly staff, great prices.

da
Review №27

Great employees

Ka
Review №28

Being in the military, I have used a lot of storage facilities and the help I have received from Mrs. Bonnie, Jessica, and William, was well above just simple customer service. It was second nature for them to cater to all of my needs without hesitation, even after closing hours. They even helped me find a last minute hotel, since my apt wasnt ready when we arrived. Thank you Champion Self Storage for chosing a great team. And thank you Mrs. Bonnie, Jessica, and William for everything.

K
Review №29

Do not get a unit near the retention pond area.They do not pay for claims for mold and mildew and have very bad customer service through claims dept. Over all storage manager was great and helpful. But will not deal with this company again .

Au
Review №30

Been with them for over 6 years now and so far all is great. Never had a bad incident at all. Very nice staff.

Sh
Review №31

I had reserved a unit online and arrived a day early. They let us move in and everything went smoothly. Jessie was awesome

Ci
Review №32

I greatly appreciate the professionalism exhibited by the staff at Champion. They are always so pleasant and ready to help me any time I call.

St
Review №33

5 star customer service will definitely be back amazing uhaul rental experience!!! Thanks again yall for the assistance.

Ch
Review №34

They keep going up on the price

Da
Review №35

Very clean and nice storage unit it’s

Da
Review №36

Excellent Customer Service!

Ar
Review №37

Got my UHAUL rented in no time at all for a great price

bu
Review №38

I’m giving u all a 1 star, because I can’t access my storage unit, All other storage facilities are allowing, customers access to their storage unit, Every time their is a storm, I can’t get things out of storage I need! Because u all lock it down, That’s Bull!

Ja
Review №39

Storage units! Wish they would lower prices but cant complain!Not a uhaul storage place even tho its on uhaul website!

Sh
Review №40

The staff are great. Champions website gets a -5 rating. One of the most user unfriendly sites I have tried to use, a whole lot of aggravation, total waste of time.

Ch
Review №41

They Are #Friendly #Nice #😊 #🤗 😉 #Business #❤️ #WhatTheyDo #CallAndCheckupOnCustomers 👁 🤔 💯 😎 #IllBeHappyTo 🗣 🔊 #Anyone Who 🗣 #Me #📡 🇺🇸 (#Everybody Who ❌ 🗣 ) #ThoughtfulTuesdays ❌ #Exist #Here #ChampionSelfStorage #PalatkaFLORIDA #ThoughtfulEveryday IsWhatTheyAreTo #Me My #Family 👨‍👧‍👦 #Reccomend #Service #AnyDayOfTheWeek #Everyday I’ve ❌ HadAMore #Positive #Experience YOU #WillBeHappy 😄 😀 😊 🌸 (TheyAre)#GodBless 🌈Have A #Wonderful #Great #Fantastic #Nice #HappyDay 🌅🙏🏽 #Please AndThankYou 😊@CDGator3 @Twitter @TwitterBusiness @TwitterAdsHelp

Su
Review №42

Ive been using them for a while now. If Im going to be late Ill call to let them know. Its never been a problem. Well I moved two hours away and have been paying over the phone to uhaul because this is the number given to you to pay online. I havent had a problem till now. I went down two days ago to pull stuff from my storage unit. I lost my keys so I asked them to cut the locks. They said it would be a $25 fee. Its my lock not theirs. I say nevermind Ill go buy bolt cutters and do it myself. They say I cant do this. So I cant get into my unit unless I pay them. I call the police to speak with an officer. He said theres nothing they could do with the police if I decide to cut my lock. He said he would call the storage place. He calls me back and tells me its in the policy we signed. He said by law you wouldnt be breaking any laws if I cut it. He said but they could sue you for breaking policy and have me removed from property for tresspassing. What?? I just want my stuff. Im living in a motel and I needed my stuff to sell it off for money. The policeman told me its not worth it because he can see them charging me for a whole new door and making up bullcrap to get more money out of me. So I decided not to do it. Today is the 1st. My payment was made online like last month and I never had a problem. Now they call me saying I have to come in and sign for my payment. What?? Im 2hrs away and now for some reason you need my signature for my payment but didnt last month?? She told me we will double lock it till then. This place is ridiculous. Also there is mildew and mold all over my stuff from moisture in my unit from the pond near it. They will not be held responsible for that either. This place is a joke. Bonnie the resident manager is nice till you upset her. Then shes rude as hell. Its unbelievable that my storage unit is being double locked when its been paid for and they are demanding my signature.

Li
Review №43

This is a great location, the staff are friendly with great affordable prices. Very clean facility!!

Je
Review №44

Theyre stupid, made a policy to not pay by phone, if i could afford to drive there right now Id have my stuff out quick! Thats horrible horrible service

Ci
Review №45

Jess and the others are always so helpful

Do
Review №46

Always rent u hauls from the girls

Vi
Review №47

Nice ppl

sa
Review №48

Friendly, professional help to make stressful situations a lot less of a headache!

Am
Review №49

Awful people and places

Sc
Review №50

Nice sraff

Information
28 Photos
50 Comments
4.3 Rating
  • Address:4001 Reid St, Palatka, FL 32177, United States
  • Site:http://championselfstorage.com/Palatka-Florida/32177/12
  • Phone:+1 386-530-4106
Categories
  • Self-storage facility
  • Boat storage facility
  • Packaging supply store
  • RV storage facility
  • Truck rental agency
Working hours
  • Monday:9AM–2PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
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