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Total Wireless
1851 Palm Bay Rd NE Suite 1A, Palm Bay, FL 32905, United States
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Total Wireless
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Ey
Review №1

Fairprice, excellent service, professional and courteous. They changed the screen on my Android, the first one wasnt good enough they replaced it with a second one with no extra charge. Strongly recommend!

Ka
Review №2

I highly recommend Total Wireless. Very knowledgeable, polite, and patient. Max answered all my questions as I am new to cell phones. He took care of everything and helped me learn to navigate my new Iphone se. I really appreciate there is a such a friendly place I can go with questions when I get stuck. As I did today, several weeks after making my purchase. Thank you Max and Total Wireless.

Et
Review №3

Very wise people here, super convenient. The two people working appear to be extremely knowledgeable. I always get great service here with the employees.

Zm
Review №4

Max, Joe, and Chris are really cool guys that know their phone stuff. They communicated with me very well and helped me with the issue on my tablet I walked in with. I will definitely send more people their way

Li
Review №5

This was a very amazing experience, got a brand new phone and all my information switched in 30min. The time the rep spent was completely undivided. He educated me and gave me the best options possible!

Ma
Review №6

My first time getting my phone fixed, I was very skeptical but the young man Max was very educated, I highly recommend everyone coming here because they were so patient with me and care about there customers

Ho
Review №7

Switched from metropcs to simple mobile today and the guys at the store helped me a lot! Made it very convenient, fast & easy to switch! I already know I will be sticking around

La
Review №8

Great service. Always out of their way friendly, and helpful. Brought my friend in to them, and they were really helpful.

Mu
Review №9

Love this spot they fixed my cracked screen gave me a heck deal on a ipad and 3 chargers for my wife and kids ipads. Also threw some cool goodies and got me a cheaper deal on my plan 😎. By the time I order tacos and ate they were already done there services are great tacos next door were alright to.

Sa
Review №10

Total Wireless provides reliable nationwide coverage at unbeatable prices. They also have a multitude of phones to choose from!Two weeks ago, Max repaired my brother’s iPhone 8 in less than half an hour. We were so pleased with their service that we ended up purchasing a phone for my mother.I highly recommend this business to anyone looking for professional and efficient work provided by a highly knowledgeable staff.

Xe
Review №11

Awesome! Max is the man! Super knowledgeable and friendly. He hooked me up after I wasted days at the big box stores.

Da
Review №12

The guys inside were very helpful and were able to fix my phone for a great price! Definitely recommending Total Wireless Palm Bay to others

Yu
Review №13

Come here and got my phone fix. They did a great job and took very little time. Definitely coming here from now on!

Ha
Review №14

I don’t usually write reviews, but something about the employees really resonates with me. They are so kind and compassionate when it comes to assisting their customers. I’m not very good with technology, but they were able to help me and explain everything to me. They offer great plans and have great selections.

Ga
Review №15

Total wireless is known as a franchise all around the nation, but the one located in Palm Bay Florida is one of kind. The service provided by both Joe and Max were exceptional, and they helped me solve all my needs. To both getting a screen repaired on my iPhone 8 Plus and saving me money by switching to the plans offered by Total Wireless, I was grateful by the work both employees offered and will definitely recommend my friends and family to visit the store in Palm Bay.

Ca
Review №16

The best place for ALL your phone needs. I switched over from T-Mobile and cut my phone bill in half. Ive gotten my phone fixed here before, and plan on buying my new phone here when im ready to upgrade. The crew inside really know their stuff cool and helpful guys

Mi
Review №17

We love going there for all our phone needs. The guys are super laid back, professional, and knowledgeable. I would definitely recommend this place plus weve used Total Wireless for years and love it too!!

Ar
Review №18

Great place, They always help me here! Just purchased my 3rd new phone

Ju
Review №19

My brother, Robert, a Florida resident, is visiting in Arizona. He was 2000 miles away from home and out of cell phone service. In his words... I called Max at Total Wireless of Palm Bay where I purchased my pay as you go service. He fixed me right up - saved my butt. They are the best! Robert P./Melbourne Beach.

Nu
Review №20

Great service!!! They switched my new phone & were extremely helpful definitely coming back

Ma
Review №21

I normally dont write reviews, but I felt like this place deserved one after the exceptional service and great advice. Not only was the service fast, but it was done so thoroughly and respectfully. The staff is so generous and insightful. My phone screen was cracked and the screen was unresponsive and they were able to get it fixed in less than 10 minutes, thats basically an oil change! It didnt even feel like I was waiting because the conversation and the time I spent there was amazing! The quality and service was so good I had to buy more products because these people deserve so much for the work they do, please do not hesitate to go here! I recommend 11/10! Excellent service, proper care and support. I appreciate it so much, thank you so much Max, I will definitely be coming here and sending more of my friends and family members anytime we come across these issues, you guys made me feel so comfortable and I never been to a store that felt like home until now. thanks :)

Sa
Review №22

Love this place, these guys here always help me out when I need it. Will always come back here!

An
Review №23

Excellent job repairing phone. Staff is fast, efficient and knowledgeable. Price was more than fair and my phone looks brand new.

Ed
Review №24

Best service, they help you with everything here. I don’t even have this company but yet they were able to assist me with everything. Got a new Unlocked and I couldn’t be more happier ❤️❤️

Ro
Review №25

The guys at total wireless of palm bay are fantastic, they helped me out so many times that i have no reason to go anywhere else beside here! BEST PHONE STORE IN PALM BAY!

Jo
Review №26

Wonderful experience, got a new today for my wife and the guys at this palm bay location helped me out so much! Always will he coming back

Ar
Review №27

I was so pleased with the service I got from both of the employees. They were so nice and helpful and fixed my phone.

cr
Review №28

The two gentlemen that fixed my phone were GREAT! They fixed my phone within the hour, applied my screen protector, and gave excellent customer service!

Sa
Review №29

I came in to get my screen repaired. The staff was kind courteous and helpful. And they had the best price for what I needed.

Ka
Review №30

Max was super helpful in first diagnosing the problem with my old phone and then helping me purchase a new Samsung phone. Took no time at all to get the new phone working with all my info on it. Thank you Max.

Je
Review №31

The Total Wireless representative was very friendly and very knowledgeable, he did a great job and Im looking forward to coming back!

Ho
Review №32

Appreciate the repair these guys here did for me, I drove 30min to come here and its because they are knowledgeable.

Sh
Review №33

They did a great job. Had a cracked screen. Was told how long it will take before hand and even though it was close to closing they didn’t turn me away. Great price. Definitely will recommend.

yu
Review №34

I came to this guy trying to get small things done and he was nice enough not to charge me an arm and a leg for it. I will definitely be coming back this store is a hidden gem if you ask me. Max is a great rep

Gi
Review №35

Came in and got a new phone in under 20 min. Love these guys

Yv
Review №36

My IPhone 7 Plus settings showed that the battery needed service. I had purchased a battery from a different party and decided to NOT change it myself so I took it in to Total Wireless in Palm Bay. The gentleman said 40 minutes and had the job done in 20 minutes. When I asked him what brand batteries they used at that store, he said they use Apple original batteries. My understanding (from Apple) was that they didn’t retail their batteries. I would have much rather had an Apple battery rather than the aftermarket one I purchased. Great service, very reasonable and professional. I will use this business if I have a cellular need in the future. Stop in and visit their store, it’s much different inside than out. You won’t be disappointed!

My
Review №37

This is a great establishment and the workers are so knowledgeable, I went down the street and they have no knowledge and want to over charge, but Max, Joe & Chris know there phone knowledge and charge way less. 10/10 atmosphere

Ra
Review №38

Friendly, helpful and they will make sure you are taken care of. They fixed my phone and tablet for a great price. I will definitely be a repeat customer.

Ji
Review №39

Excellent service. Very professional. Dont miss this one.

Sh
Review №40

Quick and courteous service, affordable, warranty, Great customer service .

La
Review №41

Love the service and the repair, I always get my phone fixed here and they always help me out with amazing service time and respect. Other repair stores down the road offer horrible service and terrible parts but total wireless of Palm Bay offeres A1 support. I will be returning

Ke
Review №42

100% reliable and trustworthy reps at this location. Im glad I drove the extra time to come this store. Max & Chris are the nicest guys I ever met!

Je
Review №43

Clean store, friendly associates, quite a few phones with awesome plans to choose from. Where else can you get unlimited data so inexpensively?I had major issues with my other service provider (visible wireless) and wasnt getting anywhere with their customer service. Long story short, I was in this Total Wireless location for over an hour with the store associate, Max. His patience and overall customer service will make me a long time customer.

Re
Review №44

Amazing quick service for my fractured screen repair it looks beautiful and perfectly aligned. Will be coming here for my future needs Thank you.

Je
Review №45

Tonight I received World Class customer service from Chris and Max for the repair of my cracked screen on my phone. Thank you.

Ja
Review №46

I came in on a bad rainy day and Max & Joey helped me out perfectly. They were amazing with what I needed and got everything done in a really good time. I’m coming back here for sure with any needs because I’ve never had such better service before.

Mi
Review №47

Came in and always got help with the rep there, such a helpful environment and the staff is perfect. 100% will be coming back to this place thanks guys!

Mi
Review №48

They fixed it under 30 mins!! Def would recommend my screen is nice !

Lo
Review №49

Great experience gpt my tablet fixed in under 30min

Ch
Review №50

Max is absolutely the best. He knows the phone business very well. Very pleased every time we go there.

M
Review №51

Very polite, knowledgeable and helpful people, total opposite of the nasty AT&T office environment down the road. Highly recommended.

Do
Review №52

Great service here and they always help me out

So
Review №53

Max is the most valuable person for our phone service. He is very knowledgeable, courteous and always willing to help and provide suggestions. I recommend him for all and everybody’s Telefon service needs.

Na
Review №54

Max is a very experienced repair tech. The phone was fixed under 30 min. My phone looks brand new. Worth the money spent!!

No
Review №55

Broke my old phone about week and a half ago. Max was able to get me a new phone with case and glass screen in no time. Thanks!

Ol
Review №56

Total wireless provided a excellent customer service and great prices!!!

Ed
Review №57

Came in and asked if they could change a screen on an iPhone 7plus. I also asked to change the screen protector. The gentleman said “no problem” and that it would take about an hour and he could start on it right away. Within 20 minutes he was finished. Decided afterwards (because I forgot) to have the seal changed for the protection of the Iphone against water damage. He was very patient and said “no problem”, and in about 10 minutes he was done. Reasonable prices and I’m back in business and not needing to spend money on another new phone. Great guys here, I highly recommend you give them a try. Great phone plans here also. I will use this business again soon!

Ch
Review №58

Traded in my old iPhone X and upgraded to an 11 Pro Max with a case and screen protector for hundreds of dollars less than what it would have cost me at Verizon. The guys working there were extremely helpful and made my purchase quick and easy.

Ja
Review №59

Max at this store was AMAZING. I spent over 2 days trying to port my number from a Sprint phone that I lost and was totally frustrated. None at the representatives on the phone nor on the chat sites were any help. I drove to the store in Palm Bay and within a short time Max worked MIRACLES. I now am the proud owner of my cell phone number that I have had since 1996!!!!

As
Review №60

I came in with my phone almost unable to read the screen it was so cracked & Max fixed my phone within an hour’s time. I cannot even believe how nice it looks! Thanks y’all!!!

Kh
Review №61

I go in to get my screen fixed and its always good fast service.

ha
Review №62

My phone screen was cracked while on vacation and I needed someone to fix it for a cheap price quick so I luckily found this total wireless location that also fixes phones. I walked in and was greeted with friendly faces and they were so quick to fix my phone for a great price that I even bought a case and screen protector on top to prevent any future mishaps!

An
Review №63

I purchased a Iphone 11 Pro Max not to long ago for $1000, The speaker on the phone is no good. I can no longer speak to people on speaker phone. I have reached out and no one picks up the phone.

Mo
Review №64

Great customer service!

An
Review №65

Great service! And a great price. Would definitely recommend!

Mo
Review №66

Came in to get my phone fixed and the tech did it within 30min and the price was perfect!

Hi
Review №67

Really good place to get phones, really cheap, good people, helpful and really nice employees.

Ja
Review №68

These guys are terrific. So helpdul

Al
Review №69

Great service, great people, next time you need something repaired or even just a new case it’s there. one of my favorite spots

Fa
Review №70

Great service, great knowledge and customer service. Would recommend 10/10

T
Review №71

Excellent service, the manager helped me with my phone issue, and got my phone up and running! They have a big selection of phones and accessories as well! I will definitely go there if I have any issues in the future, or when I need a new phone!

Ol
Review №72

The store is a hidden gem. It is very modern and inviting. Max helped me find a new phone that works with my unique carrier. Super helpful and straightforward customer service.

Ja
Review №73

New to the area and so happy to find this store! Very professional staff with lots of knowledge and skills. Great customers service with amazing prices.

ha
Review №74

I went there the 23rd of July mid day I had just received an outstanding bill from sprint an i was sick of there late fees an bogus charges so I saw there sign an stopped by the staff was very friendly and helpful Moozie helped me with all my needs he even took the time to help me choose a new phone an plan that fit me perfect i plan on switching my wife an 3 kids to there service soon Definitely recommend

Ro
Review №75

Professional friendly staff.

Ev
Review №76

I walked in total and the store owner took care of me very quickly they had a lot of variety of phone and phone accessories at amazing prices definitely would come back to shop for my family!

Ma
Review №77

This store has been such a great help. They answer all my questions and are the most kindest people in palm bay. Great technicians and super knowledgeable.

Jo
Review №78

Great service, fixed my phone in under 30 minutes. #BDE

Kr
Review №79

Great hospitality and great cell phone repair. Infrastructure is amazing and cozy for waiting times. Highly recommended.

Se
Review №80

I came all the way from NJ on vacation and I had just dropped my iPhone 6S in the toilet and it would no longer charge. Mr. Bajana from tech tended to me and fixed my phone! I don’t think I’d get that kind of service back home. :)

Ha
Review №81

Great service, got my screen repaired in less then 1hr. Great Job guys 😊

Pa
Review №82

Palmbay total wireless is the bomb these guys are so professional and very knowledgeable and Ill recommend this store to everybody

No
Review №83

Great Service

Da
Review №84

I was going to switch over from Boost Mobile because I bought a phone from them I activated a phone plan with 7.5 GB after using the service for less than a week it told me I was running low on my data then it told me I had reached my limit I called they told me I only had 5gb in my plan and once you reach your limit you have no internet access at all needless to say Im going to stick with Boost atleast when i go over 6gb they still give me some Internet maybe not as fast but a slower connection be careful switching over

Ta
Review №85

I had a great experience here, the service was awesome and he did an excellent job

le
Review №86

Great service and great help! These guys are great.

Sa
Review №87

Very good lookin 👍

Sa
Review №88

Amazing experience here

Ro
Review №89

Very helpful

Ch
Review №90

If I could give this place 10 stars I would. The Manager Max and his teammates Chris and Joe were extremely friendly and helpful getting the battery replaced in my phone. This will be my Go to place from now on.

Information
23 Photos
90 Comments
4.7 Rating
  • Address:1851 Palm Bay Rd NE Suite 1A, Palm Bay, FL 32905, United States
  • Site:https://locations.totalwireless.com/fl/palm-bay/1851-palm-bay-rd.html
  • Phone:+1 321-499-2565
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer repair service
  • Computer store
  • Mobile phone repair shop
  • Phone repair service
  • Repair service
  • Screen repair service
  • Telephone company
  • Watch repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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