user
Z Best Rental Inc
4878 Palm Coast Pkwy NW, Palm Coast, FL 32137, United States
Appearance
Z Best Rental Inc
Comments
Re
Review №1

Zbest is truly the best. We found the perfect sectional for our small living room. The staff is extremely friendly, knowledgeable and honest! We bought the couch on Saturday and they delivered same day! Excellent service in store and excellent moving staff as well. Timely delivery and thorough. Give them a chance before going to a chain store. They have new furniture as well as used. Our sales person Maureen was wonderful! I would definitely recommend this store to all.

Am
Review №2

Christian is awesome and has made every one of my buying experiences with Zbest quick and easy! He’s always friendly and professional and finds me whatever I call requesting and then gets it delivered the same day! Amazing customer service!

De
Review №3

Thanks so much for always making me happy !From your sales to your delivery. Kind friendly place to do business *****

Tr
Review №4

Wow what can I say, awesome place and the prices wont break the bank!! Ty Christian for giving Brian and I a great deal!! We got a super comfy recliner and the price was... Right 👍 super friendly and helpful. Well worth it! Well be back.

el
Review №5

Thank you Christian. You are amazing. You went out of your way to go get a reclining chair from another store, bring it back to your store and stay after your store closed so I could come see it. I bought it and love itCustomer service to the MAX!

Ro
Review №6

Ive been doing business with them for 15 years, have never been Disappointed.

pe
Review №7

This is a family owned furniture, appliance store with friendly staff. If they dont have what you need on hand they can order it for you. They are well known and loved in the community of palm coast and St. Augustine because they treat everyone like family. I feel valued and the prices are very competitive. Love this place.

Ja
Review №8

Wonderful customer service! From the very beginning of our furniture search to pricing and delivery. Both were custom orders. Extremely careful when delivering furniture and super set-up and clean-up. WIll order again form zbest!

No
Review №9

Thank you Christian!!! When I showed up late and they were closing Christian took the extra time to open and help me find exactly what I was looking for. He didnt miss a beat when it came to his customer service and professionalism. He made me feel welcome and took the time to make sure I was satisfied with my purchase. Even better the delivery was easy and care free. Very very happy with Z Best. Definitely recommend them if your in the market for something new for your home.

An
Review №10

I just want to say as a veteran i have never felt so appreciated and understood. Me and my husband walked into Z Best Rental not knowing what to expect and kind of nervous. We were treated with respect and understanding. The people at this place are amazing and willing to really help and work with you and really go out of their way to give you the best customer service. The prices are amazing and the atmosphere is sooo positive and welcoming. Me and my husband are so grateful and really if your looking for great quality furniture this is the place. We really wish we could give you all ten stars! From the bottom of our hearts thank you so much! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Ca
Review №11

Just took delivery of two beautiful upholstered accent chairs, and it was the fastest furniture delivery Ive ever had. The delivery people were courteous, quick and friendly. The chairs are good, solid, quality furniture and the price was great! Thanks, Z Best, well be there next time - and every time - we need any type of furniture or appliance! Carole Ruffalo

Mi
Review №12

Great customer service.. Christian was extremely helpful courtious and took a personal interest in our moving delema.. Great prices fast delivery our family will continue doing business with the Z-best family. Thank you ALL for everything..

li
Review №13

Love this place everyones friendly. Felt like i could be myself. Very good positive vibes. Found the couch i have had in my mind for three months. Awesome!!!

Ph
Review №14

Another amazing experience with ZBEST Palm Coast!! So happy with my purchase. From customer service, delivery and set up, what a great team! Thank you again ZBEST!

SH
Review №15

You can never go wrong when making a purchase with Z best. Jarrod, Maureen and Christian has the best customer service skills there is. I made many purchases from Z best some I need and some I didnt need.. They really treat you like family. If youre having a bad day stop by Z best and let Jan tell you one of his amazing stories, I guarantee you, you will feel much better. This is the only place I can spend my money and leave out laughing. Shop with the best... Z best that is! Im a customer for life!

Di
Review №16

I had the most amazing experience at Z Best Rentals, Inc.! I called Electrolux/Frigidaire looking for reputable dealers in my area that sold their ovens and they told me about Z Best Rentals. They said they had top reviews so I decided to give them a call. I reached Jarrod who was so very friendly and he quickly put me at ease and assured me that I was in the right place. He told me Jan(an owner)and himself would work hard to find me my oven. I had little hope since I had not had any luck at any of the appliance dealers in town or online. I had searched for countless hours. They found it! the last microwave oven combo in black that I had been looking for! They are truly amazing Jan and Jarrod!! The installers were so nice and professional, they seemed truly happy at their job. I will call Z Best first before buying appliances or furniture. Thank you everyone at Z Best for making my buying experience so wonderful!!

pa
Review №17

Z Best has been furnishing my home since 1998. I have tried others, but keep going back to Z Best. The furniture is of the Best quality, the Best delivery guys, they are so considerate. The Best sales people, remember to ask for Christian, he ll. give you the Best of care. Moreen will do her Best to answer all your questions and Garrard is the Best Manager that I have ever had the pleasure of working with. They All are the BEST, Z BEST OF COURSE

Ma
Review №18

We were looking for furniture for our new Flagler Beach house when we happened upon Z-Best as our first store stop. Immediately upon entering, Jarrod met and welcomed us at the door. He was very friendly and helpful as we chose pieces for our house. So much so, that we returned two more times within a week to purchase more pieces. The delivery guys, Ricky and Dave, were very nice also. Their professionalism did not go unnoticed. Thank you to everyone at Z-Best. We will return to you first when we look for future furniture purchases.

Cy
Review №19

This company rented my 19 year old kid a TV and ripped him off of over $1400 for a 40 TV. They continued to draft his bank account and run his credit card for payments long after hed paid the TV off. This entire business is run by staunch criminals after going in to talk to the owner he challenged my husband to fight and his sons stepped in. We spoke with local sheriffs dept and learned from 2 officers that Z Best is well known for having altercations both physical and verbal with its current or former customers, the police were so disgusted with us even mentioning the name Z Best that he immediately told us to file a lawsuit take it up in court. Most of the good reviews they have on here are from customers of whom they have forced to write reviews by giving them a percentage off of a purchase so they are even getting fake reviews, the people arent writing the reviews on their own they are being enticed and asked to write a good review even giving cards out asking customers to leave good reviews. Well here is a TRUE review of what they did to my son and I encourage anyone looking to do business at this scum of a business to stay away and do some extensive research first. BEWARE

Do
Review №20

After having difficulty with the others rental company in town, we went to ZBest. Wonderful friendly and helpful staff, far better selection, and prompt delivery. Will definitely use them again whenever we have a need.

mu
Review №21

The reviews say the service is great, and it may be, but the owners are horrible drivers. Specifically, the older woman with ZBest1 on her plate. She was so busy taking on her phone she couldnt be bothered to drive, holding up an entire landed of traffic by driving 30 in a 45. I do need some furniture, but Ill just go to Aarons. I wont be responsible for putting anyone from this business on the road.

ro
Review №22

I have been treated like family for 2 years Christian and staff has made me really great deals on top products!!!!! We feel very fortunate that our sister told us were to go too get the best stuff and best service ....Now its our turn 5 stars for all the best reason. They Care

Su
Review №23

Cant say a bad thing about them! They take care of their customers. We purchased a fridge from them and even though the warranty had lapsed they offered to fix it for free and gave us a beautiful rental in the meantime. Will continue to do business in the future always warm and friendly 😊

Ma
Review №24

Maureen and Jan are awesome I have been a long time customer and they always exceed my expectations!!!! This time I was looking for a very specific item for my wifes birthday and they delivered not only are they the only special order lease purchase company in town they even matched the big box stores price! Im extremely satisfied with my purchase and will look forward to many more years of doing business with this local family owned business! Please give them a shot on your next purchase you wont regret it!!!!

Je
Review №25

Z Best is the best!!! Amazing prices and great people working there!! Im so happy i found this place. I will differently come back for more furniture! Im sold on this place...highly recommended!!!

Ma
Review №26

As a professional home stager, having quality on-trend furniture to showcase properties is of utmost importance. Z Best Rental provides quality furniture, along with their professional, friendly customer service and delivery staff. The Palm Coast home Foxy Interiors staged looked amazing and went under contract in 7 days. Our investor loved the furniture so much, it was relocated to their next house! I highly recommend Z Best Rental for your furniture needs.

Cl
Review №27

My son took me to Z Best to get a T V. Right away I was impressed with the people working there. They were professional, and knew their merchandise. Yet they made you feel like you mattered. Im sold, and Ill be a Z Best customer for a long time.Thanks guys, and you too Pops

Ni
Review №28

Very friendly people and one of the better furniture selections in town. They were very thorough about finding the right payment plan for me, and explained up front the best ways for me to save as much as possible( unlike other competitors). The staff is a delight to work with and very friendly/funny! I look forward to furnishing the rest of my home here. Thanks Z-best!

Wi
Review №29

Z best rental is a Def yes! They are a family oriented company whom dont charge you outrageous prices. Give the best customer service, and if youre late on a payment understand that Life happens and work with your pocket. Christian Arnett an associate there has now become a good friend of mine and One hell of a salesman. Go to Z-best because they are THE best.

Ja
Review №30

Couldnt ask for better service! Knowledgeable staff and very friendly. Jarrod helped with all of our needs and addressed our concerns makng us feel completely at home. Definitely will be back!

Sa
Review №31

Great staff!! Very happy with my purchase!! The prices are fantastic and quality is top! everyone is willing to work with you and get you the price you need to be not overcharge you! This is a great locally owned company!

Am
Review №32

11 years going through Zbest Rental and Ive never had any issues. Every one is always very helpful and kind. Jarrod is an outstanding member and very attentive when searching for what were looking for. Definitely will be working with him on future purchases.

Sh
Review №33

Jarrod the General Manager was amazing I went right in with no problems and got exactly what I was looking for also delivered the same day. His employees were all just as helpful and friendly. Definitely getting more items from here.

st
Review №34

This store is awesome. The merchandise is top quality and the staff is very helpful and friendly. Fast delivery and courteous. Ive been a customer for years. Christian and Maureen are the best. I would highly recommend this store.

Yu
Review №35

Very good customer service! Very helpful! I have been a customer since 2001! Maurine is awesome. Love working with her. Jared, the manager is great too!

Jo
Review №36

Ive been a Z Best customer for years and Ive always had a great customer experience. Whether Im buying a new game system or a television, theyre always willing to work with me and make it happen. My family and I have been customers for years and plan on keeping it that way. Keep up the great work!

Sa
Review №37

They are the best in Palm Coast. Very friendly, great customer service. Ask for Christian. Willing to work with you as long as you give them notice. Always willing to help or to order anything as long as they can. Delivery and setup included.

Kr
Review №38

This place is pretty awesome and the staff is so nice! We moved here from out of state and they have been pretty great. I highly recommend to speak to anyone of them about all your personal furniture/ electronic needs.

Ju
Review №39

Z-best always has the lowest prices and offers same day delivery. Plus who doesnt love to support a local business that gives back to the community? I have bought all furniture/appliances/ and electronics from here for the last 17 years. Highly recommend.

Pe
Review №40

I have been a customer for over one year. Each experience is better than the previous. The team has great customer service and open communication. Everyone is on one accord which makes the experience special. I highly recommend Zbest for great quality products and most importantly great customer service.

Do
Review №41

We were very happy with the sales and service departments during the purchase of our dinning room table. Both Maureen and Ricardo went above and beyond our expectations during this sale. I would highly recommended ZBest for any if your furniture or appliance needs.They are zzz best!

Vi
Review №42

I have been dealing with Z-best for almost 8 years now and I wouldnt go anywhere else.! The staff is always welcoming and inviting, very friendly and understanding of payment issues. I would highly recommend you call or go in and talk to Christian, Joe, or Maureen.

Da
Review №43

Walked in at 5:00 pm ... found a living room set and they had it delivered to my house by 7pm THE SAME DAY! Literally fast friendly service! Thank you guys always taking care of us. Keeping locals in business.

Li
Review №44

Z Best in Palm Coast is my to go store, everyone there is amazing and helpful prices are reasonable. Christian and Noreen are my ultimate favorite and go beyond to make sure I am always happy with my purchase. I have bought washer and dryer, couch, beds, laptop fireplace and flat screen TV. I will continue to purchase from them and recommend them for their outstanding customer service. THANK YOU ZBEST

ch
Review №45

Great store to buy from. Offer the lowest price on furniture, electronics, and appliances. Also offer 120 days same as cash. They have been around since 1996 for a reason!

Ch
Review №46

This business is my go-to for anything that I need from furniture to gaming consoles to cell phones and TVs. They have amazing customer service and are very flexible with arrangements. I highly recommend. 👌

Xi
Review №47

My kids were home with their sitter and they called the police on me while I have been in the hospital for weeks on bedrest because I started preterm labor at 28 weeks. They lied and said nobody was home with my kids when there was indeed an adult present. All these great reviews are coming from people who want a discount. They sit and watch you type your review in and then give you a couple weeks off.

Fl
Review №48

Awesome staff really went the extra mile to accommodate our needs. Go to Z Best 1st for your furniture needs. Thank you Maureen & staff!!

Br
Review №49

I have to say... Everyone was family iris aged. Friendly and helpful. Knowledgeable and curtesy! We will be back :) Thank you Mr.J, Jarrod and Rob!!! :)

St
Review №50

We have been doing business with Z Best for almost 16 years and they have unparalleled customer service. You are always treated like family. They always stock name brand quality items. You won’t be disappointed.

Vi
Review №51

Great service, everyone is very helpful and can always fine what I am looking for there, also great quality furniture.

Ka
Review №52

Great prices friendly service and helpful staff .Jarrod helped with my first purchase of my washer and dryer . The staff is always willing to help I never had a problem.

Ki
Review №53

Z Best has the nicest staff. There prices are fair and affordable. Would definitely recommend them.

Li
Review №54

I love the fact tht I order from rent a center in got the run around even after paying I called zbest I. Was delivered the next day thanks

St
Review №55

Maureen was absolutely wonderful to work with! Very knowledgeable and friendly.

Sh
Review №56

Ive been doing business with this company for almost a year now and have had some tremendously terrible experiences with their staff and the owner. My relationship as a paying customer with them isnt appreciated and they have no problem speaking to their customers in very unpleasant and distasteful manners if you challenge them regarding your payments and request a detailed print-out of where you money is going per each account on an agreement. The owner Jan Arnett is the father to 3 of the employees that work in the Palm Coast location, they will all start out nice with any customer however, when you do your research and view all of your payment history and accounts youll notice that they are charging taxes and per the lease agreement they are not allowed to charge taxes per the FL Statute and per the agreement as taxes (use tax) are supposed to be included in the agreement amount on rental items. Then they will charge you excessively in other unrelated fees and then youll notice that you payout amount will increase by $5 sometimes $3.00 on a weekly basis, so essentially nothing of your payment actually went toward the payout balance of your item. On today 8/31/2017 I made my regular scheduled payment via phone with the younger son Christian, however I explained to Christian that I would be coming by the store to get a detailed receipt showing my payout balance on each account, he assured me that was fine and hed print it out for me. When I arrived at the store Christian seemed to be upset because, I wanted a detailed receipt of each account showing an accurate payout balance, he gave me a credit card processing receipt of the credit card machine they use to take payments and tried to make me accept that as proper receipt. I told him NO I wanted a clear detailed payment receipt of each of my accounts, so then he prints me out a payment history on 1 of my items and tells me to ADD it all up and Ill get the sum I need. I told him NO that wasnt sufficient as it was not what I asked for and it was not a legitimate receipt showing that I paid on each of my accounts, he told me he would disburse the money later to each of my accounts, then started calling me names and yelling at me and told me he doesnt want me in his store again. I left and told him Id see them in court, once I left the Father Jan Arnett called me twice berating me over the phone telling me I better not ever talk to his son that way again. I was flabbergasted, I thought youve got to be kidding me. I told him you would actually call a customer to berate them and curse them out regarding your son, I told him that was highly unprofessional and inappropriate, he told he me was sending some guys to come and pick up my items, I told him sure go ahead Ill call the police when they arrive since, this would be harassment as Im not delinquent in my accounts and they arent welcome at my house since Im not welcome in your store and Ill be taking this matter to court first thing in the morning.

Ro
Review №57

My experience at Zbest was absolutely wonderful..I would recommend this furniture store to anybody who is looking for great furniture and service. They even went beyond the means of making sure I was happy.I would definitely buy again from Zbest as much for the product quality as for the customer service!

Ti
Review №58

Great people to do business with. Very helpful and professional. Just love them all.

Sh
Review №59

I have always been uncomfortable with purchasing from rent to own stores. However, from the time I walked inside of ZBest, I was treated with the upmost respect. The customer services was out of this world! The staff was like family! I am pleased!

On
Review №60

I’ve been dealing with z best for over 20 years the prices are right and everything is adorable 🗣

Ha
Review №61

Love this store Miles, James and Adam they all ways get me the best products for a good prices. Courtesy staff prompt with delivery thanks guyz for your help will continue to businessMz. Johnson

an
Review №62

I have been a customer at Zbest for many years and the experiences I had and still have with them have been the absolute best you cannot ask for a better staff. I referred my friend ms.Leslie Horn to them and they treated her like she had been customer of theres for years.I am so happy with mr.Jerrod,mr.Christian,of course ms.Maureen and other staff that works at Zbest if you looking for a place to rent to own Zbest is the place to go will be sending other customers your way keep up good work GUYS.Thank You to all of you. From Anna Brown Glover

So
Review №63

Best rental store in town without a doubt!!Great prices and clean show room!!!

Vi
Review №64

Great place to shop! Customer service exceed the code of excellence

Ki
Review №65

They were all super sweet and helpful . Definitely recommend them if you are in search of a rent to own place :) they have a wide range of things :)

Li
Review №66

Christine was very nice and I would do busy with him anytime.

Ra
Review №67

Zbest has worked with me in the past and they are very courteous and understanding. Great group of people!!

Ri
Review №68

This place is great. Great customer service and great products.

La
Review №69

Need a new washer dryer and they were great at getting me what I needed nice place come check them out.

Ti
Review №70

They are nice and friendly and helpful to your needs especially Christian and Maureen and Justin very understandable dont harass you I wouldnt them for the World Z-Best is the Best

Je
Review №71

They treat you super great got me everything I need and never have a problem with them. If they didnt have it they ordered it and had it with in a week there for me.

Qu
Review №72

Great staff, great products 10/10 would do business with again 👌

Ra
Review №73

Zbest is a great place to get furniture and anything you need for your home. The customer service there is great and the owners are awesome too!

Ar
Review №74

Best Place in Town we wont do business with anyone else for furniture or appliances!

Ja
Review №75

This place has such great service!! Ive bought many things from Z-Best through out the years and they make it convenient and easy to own the things you really want!!

Ch
Review №76

Amazing service, great products and very professional!

Br
Review №77

Ive been a customer for 3 years now. Ive always been more then satisfied with the pricing and the professional customer service I will continue to keep my business with them every time.

Be
Review №78

Only place in Palm Coast or anywhere that Id recommend for your leasing needs! The selection is always great (a big shout out toChristian) and the prices fair, Ive been doing business with them for over 5 years and have been blown away by the customer service every last time, they always work with you and have even ordered things that arent carried in the store for me. If you go to Aarons, RentAcenter, or any of those other places youre selling yourself short.

Kr
Review №79

Thanks jarred for helping get my sisters Mac book ordered! greatly appreciate it :) awesome employees jarred and Christian :)

Br
Review №80

Great service and high quality prices at an excellent price!

Lo
Review №81

Sold was reported to be a new stove to us. Instead it was a floor reject with numerous issues. Never offered a replacement. Much of their items second hand or factory rejects. Not worth your hard earned money to buy this junk.

ma
Review №82

Always on time. I have rented from them many times, always very satisfied with everyone I have dealt with.

To
Review №83

Zbest has great quality and customer service when we needed to launch our business

Yo
Review №84

My experience was awesome. Staff was very helpful and polite.

Br
Review №85

One star for the simple fact that they stored my card info and charge me without prior aurhorization, buyer bewareThe only reason they get the three stars is the guy named Christian, great guy, big redeeming factor

Ke
Review №86

Guys were wonderful amazing thanks so much for your help.Zbest the best

Mo
Review №87

They are good people and they help u get what u want especially mr. Jarrod Anderson. Thanks a lot

Ja
Review №88

Extremely overpriced furniture, they charged us excessively with fees and conned and scammed us for every dime they could, until we couldnt take anymore and gave the items back. I highly recommend anyone to look the other way and avoid this place its a serious buyer beware

Cr
Review №89

Greatest customer service ever!! Plus the prices are pretty awesome too haha. We had accounts at Aarons, but the customer service mixed with high prices made us make the switch to Z-best (best decision ever). Maureen and Christian were very friendly and made us feel like family. They delivered a nicer living room, and better tv (its smart!) for a lower monthly price than before. We paid it off with the 4 month option and now are deciding on a new washer dryer set. If you go just tell them Crystal Baxter sent you !

Ro
Review №90

The employees have no courtesy and poor communication within the office. They do no listen to what the customers want and are asking for. I felt like they were pushing me into getting something the day of when I went into the store. I informed the Assistant Manager when walking into the store I want a NEW couch and a NEW queen size mattress. In the store I was told by the Assistant Manager that both items were NEW, come day of delivery on my contract and the delivery man said the couch was USED and the bed was NEW....I was not happy at all. They also told me I HAD to pay the month upfront and said my next payment would be 30 days from then, but then they were harassing me in 2 weeks stating my payment was past due...I was and am still not happy with the services they have provided me. After only a month of having the furniture from them I decide that I no longer wanted to work with this company and asked them to come pick up their furniture. This is definitely not someone I would recommend to anyone looking to rent furniture!

t
Review №91

Awesome... fast professional outstanding customer service and support!!!

Fr
Review №92

Great buisness amazing prices furnish my whole house good quality furniture

Mo
Review №93

Great customer service!Maureen did her absolute best for me to get my mattress on the same day

Ro
Review №94

My family has had several great experiences with the great people at Z BEST. I recommend them for professional and friendly service.Go see them today. Youll be glad you did.

Te
Review №95

Worst place ever stay away from z-best rentals when u return your furniture they try and say they didn’t get stuff back and next thing u know u going to jail for lies these ppl tell u I been in the court system for 3 years over furniture these ppl got back stay away from them they will ruine your life I hope they go out of business like there Jacksonville stores

Ch
Review №96

Great customer service with a very friendly no hastle approach.

Da
Review №97

Ive purchased several items from ZBest over the last 11 years since moving to Palm Coast. About 2 years ago, I hired an appliance repairman to look at my fridge. He said the compressor was gone and it wouldnt be worth fixing. Well...ZBest to the rescue! I called, told them what I wanted - a black, side by side, water on the door. They had one and it was delivered within 30 minutes! Just a few weeks ago my washing machine went. Once again, I called an appliance repair guy who said it was ready for the washing machine graveyard! I called ZBest once again and I just received delivery of a washing machine. For those of you out there that dont have the extra cash to spring for a brand new appliance, ZBest is the place to go! They also have awesome furniture and appliances, so I know exactly where to go next time I need something! Joe & Maureen are the best and are always there to lend a hand when I have questions. Their prices are extremely fair and they have great stuff in stock! I highly recommend ZBest!

Ni
Review №98

Z best always come through with items I need they customer services is GREAT! VERY well manner

Am
Review №99

Great company, awesome people!

Ra
Review №100

We came in after years an everything was great.

Information
10 Photos
100 Comments
4.6 Rating
  • Address:4878 Palm Coast Pkwy NW, Palm Coast, FL 32137, United States
  • Site:http://zbestrents.com/
  • Phone:+1 386-447-6568
Categories
  • Appliance store
  • Furniture store
  • Electronics repair shop
  • Electronics store
  • Furniture accessories
  • Furniture rental service
  • Furniture wholesaler
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–8PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations