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Advance Auto Parts
1010 Palm Coast Pkwy NW, Palm Coast, FL 32137, United States
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Advance Auto Parts
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br
Review №1

Best auto parts store in Palm coast most knowledgeable staff

Ja
Review №2

Billy was very helpful in replacing a battery fir car which he installed at no charge. Very knowledgeable

Ko
Review №3

Clean,friendly staff and very helpful.

Lo
Review №4

Gerry replaced my battery, he was courteous and was done very quickly. Thank you Gerry.

ma
Review №5

Billy went above an beyond to find a product that fit my needs! He wasn’t sure if the oil cap would fit so he let me try it on my car real quick and luckily it was a perfect fit! I had visited other auto parts stores and everyone just dismissed me and said they don’t have the part but he was able to find a equal alternative for me!

DJ
Review №6

Great! Best prices for batteries in town. Staff very helpful and friendly. Installed my battery quickly and expertly.

Ge
Review №7

Advanced Auto is our go to store for auto parts, they are a knowledgeable, friendly, professional business staffed by an excellent group of employees! A special shout out to Dawn, who made my day with her laser focus on customer satisfaction and knowledge!!

Mo
Review №8

Stranded in our Ford bronco and Billy went above and beyond to get us back on the road would highly recommend using this location and Billy

Ch
Review №9

Battery was dead, Mike to the rescue! Whole thing took 15min the battery, purchase and then he installed without even asking!! Happy customer here Thank you sir!

Sa
Review №10

Great place for parts they always help

Ca
Review №11

This store holds a policy of keeping the restrooms locked to the public. Its not allowed in Florida. So maybe people will back me up in expecting at least paying customers for use.

3r
Review №12

Loved it 😌 had everything I needed and the staff was super helpful and nice 😊

De
Review №13

Excellent customer service!

Re
Review №14

Great customer service will call me back again for more parts and oil and more.

Ma
Review №15

Always good! Helpful car parts staff!

To
Review №16

They are friendly and helpful and always have my parts in stock.

Gl
Review №17

Overall good experience. Didnt have the part I needed in stock but was able to get it later that same day. A little disappointed in the staffing levels as there was only 1 person working the counter with 5 people waiting in line.

Mi
Review №18

They didnt have the correct part, but were very easy to work with. And helpful not to buy wrong one

La
Review №19

Excellent service .

Th
Review №20

Helpful explained code read on my tundra

De
Review №21

Gabe was an absolute help ..came out and tested my battery told me that it was at 1% and that it was from 2017...

Sw
Review №22

Super great staff

Le
Review №23

Good selection. Extra clerk waved us over to pay when there was a wait.

Ka
Review №24

Awesome customer service every time I go in. Will only shop here for my car needs!

Ch
Review №25

Dillyn, Billy and the crew always give great service!

Al
Review №26

Service is great, the guys are friendly and the price and parts are good

IC
Review №27

Great customer service 👏

ju
Review №28

Order a part that was supposed to take 5 days went there on the 5th day they said the part didnt come in but actually lied because the wrong part came in they just didnt want to admit it. So they told us the part would be in definitely the next day. I called the next day and was told it did not come in yet. Half hour later we get a call saying that it did come in, But it was the wrong part. And now theyre saying its going to be another 2 days before the part comes in. This place is a joke!!! Go through Amazon is cheaper and faster! These clowns have no clue what they are doing here!!!!

gr
Review №29

Fast service. Friendly knowledgeable staff. I needed an air filter. He didnt tell me where to find it on the customer available shelves, but went and got it for me himself. Great prices.

Ba
Review №30

This has been my go to spot over the years and they have always had what I needed. Staff has always been polite, friendly, helpful, and non-chauvinistic.

Ja
Review №31

Auto Zone definitely has better selection tool-wise, but SOME of the employees here are really knowledgeable and helpful...others not so much. Good pricing and quick ordering for non in-stock parts. Would recommend if youre stuck in PC . For lack of names, look for/deal with guy with tats and beard, and younger guy with glasses, both very helpful. Old man with gray hair and glasses is an ass.

fo
Review №32

Staff was inattentive and didnt understand that a glove box latch was different from dome light cover. On another visit I ordered parts and was told they would arrive at 2pm that same day. When I went to get the parts I was told it was 2pm the following day. My truck was in the shop waiting those parts so I ended up paying extra because the person put the order in for the next day. Unless they change tremendously I will be going anywhere except there.

Om
Review №33

Great attention

Af
Review №34

We were head out of town when our battery light came on 30 minutes before this store was closing. Chase W. was so incredibly kind and knowledgable. He helped us with the best customer service I have ever received! His compassion for the tough spot we found ourselves in was something I will never forget. You should do ANYTHING you can as a company to keep him, he is truly an invaluable asset. I hope one day I can be the relief he was to us. Thank you Chase! Genuinely, thank you!

Em
Review №35

Nice customer service, fast paced and easy. Thanks.

Ol
Review №36

Oscar is very knowledgeable and professionalI highly recommend his assistance

Co
Review №37

The staff at this location is great- always friendly and helpful when I call on the phone, or in person. I am particularly impressed with Justin. He is very knowledgeable about automotive products, and is wiling to share that with the customers. And hes never too rushed to spend time and offer good advice. 5 stars for sure.

Ed
Review №38

The staff was awesome. One associate was handling a loud customer with the utmost respect trying to make them happy. Not sure if he succeeded.I was looking for a power steering return hose which happened to be out if stock but one of the associates figured out how to help me and my power steering got fixed.

sa
Review №39

Traveling up to Baltimore and had an engine problem. Staff put an analyzer on my car and gave a safe to drive diagnosis at reasonable speed. Thanks.

Ka
Review №40

They refused to help my son with his fuze situation and hes a first time car owner thank god for internet and auto zone

G
Review №41

Going to Advance Auto and ask them for what you need. Then go online or download the app and get 20 to 25% off your order. They seem to focus in on the customer in front of them and make me feel like Im the only person in the store. I love the Specialized Service I get there

Er
Review №42

Good selection and knowledgeable staff.

Ju
Review №43

Went in for an oil and oil filter sale for my truck. The guys there are super helpful and informative. They had me in and out fast.

Gl
Review №44

Had battery load tested for free and it showed 1/2 the ccas needed. Gentleman working with Marie helped me reselect matching wiper blades and he installed the new battery quickly & neatly all the while in a very positive and friendly attitude. EXCELLENT SERVICE 👍👍👍

Ta
Review №45

Helpful

Gu
Review №46

Service is simply very good and today with 2 customer service res at the desk ...quick

Br
Review №47

There is not too many people places that know there vehicles parts. There very knowledgeable and if they dont know they will find out for you. If what your looking for is not in the store or in stock they will order it for you and if they dont carry it they will probably let you know were to find it.

Ja
Review №48

Excellent service, price was fair. Connie installed my brake light as part of their service. Thank you very much.

Jo
Review №49

Excellent service

Mi
Review №50

Advanced has a good selection of whatever you need for your car. It is displayed well but, like every other car parts store in the world, it takes forever to pay for your goods and get out of the place. And frankly, if Walmart has the same product you will definitely save some money by skipping Advance.

Gr
Review №51

Very nice and helpful staff and always have what I need for my car or for my wifes truck!

S
Review №52

Reliable. Staff can be moody lately. ...But generally help you. Can even get outside, dig inside your mechanical conundrum to determine whats good for you :-)

Ty
Review №53

Only store that seems to have parts for my car. 2000 Chrysler cirrus lxi v6. But yeah..definitely my store.

St
Review №54

I know they can be busy at times but any good contractor or restaurant is gonna be when there doing a good job so I give them thumbs up

Be
Review №55

Me an my husband waited outside for 30 mins for the guy who said he would be right there. 😡

Di
Review №56

If you need it theyll have it or get it for you yippee for Advance Auto!!!

Mi
Review №57

Very helpful

Da
Review №58

This review is late by 2 weeks which goes to show you how upset it made me in some aspect. I arrived at advanced auto one morning because I knew they lent out tools, which i needed tools to take my battery out which my friends car died in a parking lot. The General Manager said I could borrow whatever I needed which was a relief because I wasnt sure if they still lent out tools. I got the battery out and had them charge it.. it turned out to be a unstable battery. I come back to purchase the new battery and this Pagan Women is ringing people out which ( i say pagan because she had pagan earrings and necklace) This is a place of business women no need for all that nonsense.. Anyways. She was super rude and very unprofessional compared to my encounter with the General Manager and we almost didnt buy our battery there (150$) because of her attitude and she really didnt wanna let me re borrow the tools to put the new battery in. I was gonna give 3 stars because of the GM but after typing.. 2 Stars. I will only come back if I deal with someone else besides the Pagan Women.

Ea
Review №59

The guys that are super cool and its straight to the green they could either help you or they cant

B
Review №60

Very friendly. Love the club coupons!

To
Review №61

Very helpful staff, I got exactly what I needed.

Li
Review №62

Prompt Customer service and decent prices

Yo
Review №63

TJ is the best, an angel in disguise.

Lu
Review №64

Went in to get a small part for my car, they had it but the guy helping me, couldn’t find it and said it would take him all day if he had to so he sent me away. Take your business down the street to auto zone!

Ru
Review №65

Very helpfull staff

Pe
Review №66

There go out of their way to supply my needs in every way possible.

Ja
Review №67

Good customer service...... poor policies. Tried to return a part I bought less that 20 hrs ago because they sold me the wrong part and told me I just have to deal with it. Cause they cant return electrical parts.

th
Review №68

See all the ladies and guys theyre all out there to help you and we give you the best to help you get what you need.

Bo
Review №69

Oscar went above and beyond helping me find the right zinc additive I needed . He even printed out the data sheet to inform me exactly the ppm of zinc in the product.

P
Review №70

Good service at this store. Military discount also for all my fellow veterans out there, just bring your VA card.

Ja
Review №71

So helpful staff

P
Review №72

Fast staff. Knowledgeable and offer discounts to work independent of them. Really, really fast staff

Ja
Review №73

This store get 5 stars they do the best they can with what they have

ju
Review №74

Good auto parts

Ar
Review №75

Helpful staff.

Ro
Review №76

Go there for the right parts,Wallmart dont have it,wrong part#and dont fit

Ha
Review №77

Second time in two days they are always friendly and knowledgeable. I was in and out both times with what I went there for.

Jo
Review №78

Good coffee tacos and spicy chicken

Ka
Review №79

Good customer service, been here a couple times recently. They got me a good deal on brakes and they will run a diagnostic test for you for free.

Er
Review №80

I can summarize my experience with this store in two words............absolutely horrible. I went online to order parts for in store pickup as I always do for what should be ease and convenience. They advertise that your order will be ready for pickup in 30 minutes. I ordered my parts and arrived at the store 2 and a half hours later to pick up the parts. Low and behold no one has pulled the parts off the shelf yet. The girl goes to pull them and next thing I know a guy is coming to the counter to tell me they dont even have them. Bear in mind it stated online they were in-stock and I had already paid for them. They had more then the advertised time and way more then ample time to discover they didnt actually have them and call me to let me know. When I asked the manager (or thats what he claimed he was and claimed the store manager was not there) why this took place he could only reply with uhhh and I dont know, its not my fault. Low and behold the store manager was actually there too and wasnt any help either. All they would do is order it for the next day. Not helpful at all when you have to work the next day then leave for a 600 mile trip. After calling corporate and being on the phone for 45 minutes I have to go to another store and get the parts. I strongly suggest avoiding them at all cost because this is not the first time this has happened to me with this store. You would think I would have learned after the first time but instead decided to give them another try just for it to come back and bite me in the tail. Shop there at your own risk.

Ae
Review №81

Went in to get the codes checked. Nice gentlemen behind the counter saw me out rather quickly and checked the codes. He attempted to give me as much information on the problem as he could.

Sc
Review №82

Get place for parts Oscar and Mike is the best sells rep i ever dealt with....

Pe
Review №83

Came in to the store to ask some questions about recharging my AC and see what products they had available. I was helped by two staff members (Mike and Oscar), both of which were courteous, professional, and fully knowledgeable. Good experience overall

Pa
Review №84

There great on having parts that you need but it would be nice if employees were knowledgeable about cars. They need to hire mechanics that can really help a customer and not really on Google for the answer

Jo
Review №85

Good store. Well stocked. Guys are great.

An
Review №86

Very helpful. I always come here

Jo
Review №87

It was a quick trip but I got exactly what I needed from friendly and knowledgeable staff

Wa
Review №88

What you would expect from a parts store.standard service at the best

Da
Review №89

Great deals with online percents off and in store pickups.

Ri
Review №90

Its as good a place as any to buy a battery

Ph
Review №91

AAP always has friendly staff and parts that I need.

Ge
Review №92

Its a good store to purchase car parts, close and very convenient, attendants are very helpful.

To
Review №93

Second time I was sold wrong parts. Wont go in there again!

Ro
Review №94

Parts always in stock. Good service & staff that can answer most questions. Call first & save some time.

Ch
Review №95

Got a battery...they put it in...excellent service!

He
Review №96

Great staff

Ju
Review №97

Pretty pricey. Paid over $200.00 for a 3 year battery that Walmart had $100.00 cheaper but was a 5 year. Explains why Walmart was out of stock but they werent.

Wa
Review №98

Fast Friendly service. Good prices.

Fl
Review №99

I am a 51 year old working professional and walked into this store at 8:55 pm on 8-26-16. There was a customer at the register and two employees behind the counter. I walked right in front of the employees and to the aisle with oil products. As I picked up a item to carry to the register an employee (older guy) walked up to me and told me the store is closed, you need to leave. I was stunned by the abruptness and rudeness. I stated to him that I didnt realize the store was closed and that no one said anything upon my entering the store and walking by the register. I was about to put the item down and leave however another employee Zac advised me that he would ring me up. Zac was extremely friendly, helpful, and answered my questions. All of this only took an additional 3 minutes and I was out of the store. The lady that I entered the store with was so offended by the older first employees rudeness that she confronted him and told him that he was rude. He did not care and was further rude.I intend to write a letter to the corporate office regarding the rude employees conduct. Zac should be promoted to general manager and the employee should be fired.

Br
Review №100

Love the staff here. Its nice to find automotive help with a smile.

Information
35 Photos
100 Comments
4.3 Rating
  • Address:1010 Palm Coast Pkwy NW, Palm Coast, FL 32137, United States
  • Site:https://stores.advanceautoparts.com/fl/palm-coast/1010-palm-coast-pkwy-nw?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 386-446-4530
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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