Went to Palm Coast store, and David was extremely helpful... I was impressed.

I had a warranty issue with my phone, I spent hours on the phone with customer service, online and with the warranty company, none of which could resolve the issue with my replacement phone. After 30 seconds on the phone with Emily she said come on down and she will take care of that issue for me free of charge. She had my issue figured out in under a minute and fixed in less than 5 minutes. She is a very friendly, knowledgeable young woman. Emily is an exemplary technical representative for Boost mobile. She saved 3 customers from leaving Boost which no online or on phone representative could or would do. Thank you Emily!!!

Emily was great. Got me all hooked up with the a21 for a great deal. will be returning!! Great customer service!! smart girl, shes gonna go places!

Derek was so helpful as I was trying to make the Android to iPhone switch! He got my new phone set up and got a screen protector put on for me. Even stayed late and went above and beyond trying to get me the phone I wanted. Thanks Derek!!!

Em was awesome, so sweet anf smart! I dont know anything about phones but shes great! Heard about the fire, that girl is tough! She rocks

Emily was awesome helped out so much and cut us a deal. We live her !!! Will recommend & I live my a21

KENNY WAS THE MOST HELPLESS MAN IVE EVER DONE BUSINESS WITH. I was sold a phone????? And I dropped it and the QUALITY of the phone caused it to Crack when I Dropped the Phone????? Thanks to Kenny I dropped my phone and it cracked when I dropped my phone??? I went into buy a nother phone and Kenny was great! He sold me a phone that I bought but it was full of fire ants and Im allergic.

Marlin was amazing, he helped me out into a new Stylo 6 with a case and screen protector. I ended up only paying 124.98 out the door (for a phone valued at 200+ dollars) and a case and screen protector as well as the price for my monthly plan! (50 dollars). Definitely go see him if you need assistance.

Emily was great. Got all my info of my old phone I thought was impossible shes the best !! 10/10 will recommend her to everyone!

Em was great helped me get a good deal and set me up. Smart girl love her !

They were able to fix my phone.

Friendly helpful staff! Prices are as stated without any surprises! So, happy to have switched to boost!

Emily was great sge helped me get my new phone all set up and all my apps. Will return and tell my friends

Emily was great! Super helpful and knowledgeable!! She rocks

Emily was great, helped me get the best deal and price when i broke my phone and dint have insuramce. put insurance on the new one! Thanks em! xo

Emily was the best customer service i had looking into a phone and phone services

David was a great help at this store! He always answers all my questions, and is very friendly!If you ever go, definitely ask for David.

Bought a hot spot the day before they closed for a week due to coronavirus. It DID NOT WORK and so when I went in 8 days later (when they finally opened back up) THEY SAIDGET READY.....“You are past the seven day return period”This place is such a disgrace. I went with spectrum and still have that piece of $120 garbage sitting in my living room.I will be taking them to court to recover the fees

Boost Mobile is a great company and I’ve been a loyal customer for nine years. This particular location, however, is very unprofessional and doesn’t seem to follow the same standard procedures as any other Boost Mobile I’ve visited. I was interested in Boosting Up and the employee yesterday couldn’t help me with ordering the phone I was interested in. He asked me to return tomorrow (today) when an employee who handles online orders would be available. I agreed and went on my way. I came at 12:38 today because the store opens at 12 and walked up to a locked door without any employees in sight. I knocked and received nothing. I knocked once more and waited to be greeted by an employee who looked at me and instead of greeting me with a hello and an apology for the inconvenience, looked at me in an ill manner and asked if I “banged on the door”. I, confused, replied with a “no, I simply knocked. The sign says your store is open so why did I even have to knock in the first place?” The employee unwillingly let me in, was very short in replying to my questions and was clearly annoyed. I will never visit this location again. This is the third straight visit I’ve left disappointed and empty handed. I will, unfortunately, have to make a commute to the next closest store, which is located in the next town over. The customer service here is an absolute disgrace and the employees are in no way knowledgeable about their own products. I will be reaching out to the corporate office because this store seems to always operate on their own agenda. Thank you for your time, for understand, and apologies for having to leave a review like this. It takes a lot for me to write a bad review but I’ve finally had enough

Emily was awesome!! Live her 10/10

Marlin is the best!! Solved my issue completely.

Went in for iPhone I am had high risk to catch cov 19 the guy in store had no mask wanted to buy an app iphone I asked the guy very politely if he can put his mask on so I can bring my family in he said he said I had one in the back but Im not going to put it on I dont have to put it on so I said could you please do so I like to buy a phone the man said no I dont have to put it on I want more than more than once so we left hardcore stop by on the way out to thank him because I found a phone cheaper elsewhere with another Boost Mobile what an idiot

The absolute best boost store Ive been to. Store manager Corrine and her associates were very knowledgeable, upbeat, and fun to work with. They found a solution to my situation quickly and had me on my way before I knew it. I recommend this store and Boost Mobile to everyone. Great experience.

I highly recommend the Boost Mobile store in Palm Coast if you are looking for a cell phone provider. The customer service is exceptional. Jessica answered all of my questions, she was patient and was really concerned that I would get exactly what I needed. I have not received customer service like this in a very long time. Once again I would highly recommend Boost Mobile in Palm Coast and ask for Jessica.

Wow ! Went in there for a phone because my service was not working whatsoever, couldnt even send Imessages. Briana was the only one in store, had 3 other customers and managed to get us all out at the same time. She was very knowledgeable and was able to get my phone working in better condition it was previously! Will definitely be going to her more.

We went in to purchase a new phone and add our daughter on our plan. Thanks to Jessica, we were able to find a better plan and save money. Both the employees who were working that evening were awesome. They were very knowledgeable and helpful.I highly recommend Boost in Palm Coast.

This boost mobile customer service is horrible I would not recommend this place for anyone, The staff there are horrible and lazy. Very unhelpful

Outstanding customer service. To be honest, most of the prepaid phone service companies hire some of the biggest dead beats customer service reps ever! this store however, has made it a point to give you the best customer experience. I went in there not knowing what was wrong with my iPhone, left with a completely fixed iPhone, extremely great quality cases, and outstanding coverage all for an incredibly reasonable price.

Came in to switch from cricket and was greeted by a very friendly staff. I dont know much about phones, and I was past due for an upgrade on my iPhone 5. My sales rep was very informative, not only was I sold on my new service and iPhone 6, but she showed me some new ways to use my phone. I purchased an iPhone for only $99, and I am saving money on my monthly bill too. Overall a wonderful experience. I am so happy. :)

My family just switched over our lines to boost and added another line for one of my kids. We got an awesome deal and EXCELLENT customer service!! Tiana waited on us primarily, and was sweet, professional, worked so hard, starting up 4 phones all at once...never met anyone so helpful!! Jessica was great as well, her advice about keeping our phones safe and damage free was perfect! I highly recommend visiting boost mobile if you are looking for a better deal for your phone service.

I got 5 FREE phones and 5 lines for $100 that had completely unlimited $G and 8GB of hotspot! We shopped around and Boost had by far the best deals for my family! The staff was super kind and knowledgeable. Quick and easy they did everything while we finished up Christmas shopping and then picked up our phones ready to go! Just in time for Santa ;)

Jessica was awesome! I received a great deal and she started the setup when I let her know I was on my way so that I didn’t have to wait forever. I was in and out of there in no time. So far I’m in love with my phone and the service.

Jessica and Steven helped me with getting a new phone set up. It was the best experience Ive had at a boost mobile. Jessica answered all my question and ensured that I left happy. I highly recommend this store!

Awesome experience today with Lillie. Thank you for all your help. I rate your store a 10 + so fast, efficient and friendly. Thank you Lillie

Couldnt be happier with the customer service at this location. I am very pleased with our phone service and coverage as well as the selection of phones available to choose from. Id highly recommend using this store to anyone in the market for new service or wanting to make a switch.

I hesitated for a long time to make the switch to boost Mobile but after many lost calls with metro I finally had enough and came into this location. Jessica was very prompt into welcoming me to Boost Mobile and was able to answer all of my questions and put all hessitation aside. She was very efficient switching all my information into my new phone. She also made sure that all of my questions were answered and reassured me if I had any other questions to come in or give her a call. Im over the moon excited with my new phone and the amazing service boost offers.

Bought a brand new phone Wed and had multiple issues with it. After several resets it did not solve the problem. Took the phone back today (12-22-18) 3 days after purchase with all documentation. Store did not want to honor a return and tried to charge a 35.00 restock fee. Once a return was involved staff was very disinterested in helping and finding a resolution. More interested in helping the new customers in the store.

The store manager Philip didnt have any iPhones in that particular store and he seen I had my 5 month old baby and said he would grab the phones at the other store location for me instead. He came back and offered me a cold bottle water while I waited for them to set up my family plan account. Even gave up his own chair. I was so impressed! I highly recommend anyone to go to this store for awesome customer service!!

The young lady at boost mobile lilly is very sweet!!!! She helped me get a new phone and moved my photos that i was very worried about losing thank you so much lilyYour awesome !!!!

What an awesome team! Extremely helpful, courteous, and professional! Ive been a Boost Customer for years....Today was the best experience Ive had. Even bought a new phone with Boost Up!

Ive been having so many issues with my Metro PCS phone and Nigel was BEYOND amazing. He helped me get my new Stylo4. I love this phone. If you need anything for see Nigel.

Phil and Robert are amazing. Super helpful. Stop by . Better than all other locations Ive been too

Phil the manager is by far the best salesman I have ever dealt with. He goes above and beyond and ensures you understand the entire package how to work your phone and even test called my nana for me. He is honest and super intelligent. His staff are so professional I will be stopping by just to say hi. Phil got all my contacts and photos back even without my old phone. I thought they were gone forever and att said they were. 5 stars+

Jessica, my representative there, gave me the best service Ive ever gotten from any Boost Retailer, and Ive been to alot over the years. She really cared about my problems and did everything she could to solve them! I would drive out of my way just to go to her for the excellent service!

I love Boost Mobile. I had other discount cellphone carriers (Cricket, MetroPCS, and SmartTalk), but this has been the best the service and Im sending my mom over to the store in Palm Coast. I live in Sultan WA northeast of Seattle. The store here in Everett has great customer service as well... I assume from coast to coast that Boost mobile is a great cellphone carrier.

Awesome place helpful customer serviceAnd positive employees.Come here to find wireless device happiness and discover a mobile service provider that genuinely cares and delivers a positive experience!

Phillipp is the new manager and he has great customer service! He is genuine and I watched as he took care of a whole store full of people with the same care. I wont go anywhere else now that I found a good store I can get the service I want.

Phillip took great care of me and my family. Got everything switched and 4 lines for $100. What a deal!

Very happy with my phone and the customer service was wonderful...very nice location and knowledgeable employees.I got a great deal from I think her name was jes she was wonderful. I definitely will return and purchase my future family plan cell phones from this store.

Lilly was great. She went above and beyond and was super patient. Even with my very inquisitive 8 year annoying her.

I have been a customer with Boost & Samsung for 12yrs, my 5 month old phone is defective, clients can not hear me talking. Im still paying Boost for the phone. While Boost and Samsung both agree it ia defective both thinks the other should replace it so neither will. Both want me to send my BUSINESS PHONE to them mean while Im with NO PHONE WHILE THEY REPAIR IT. 2 HUGE COMPANIES TREAT CUSTOMERS THIS WAY. Boost you and Samsung both suck.

I was very pleased with my experience at this location Briana did an amazing job. She was patient was full of knowledge about all of the products in the store answered all of my questions and I had many ☺️ I went to a Boost store in Bunnell first cuz they had the model I wanted but the person working there was just rude I ended up walking out and going straight to this location because I knew Briana was going to be there and she wasn’t going to let me walk out unhappy and without a problem phone. I was also there a few days before with my friend and he had some annoying issue with his phone and she fixed it with no problem. She was not getting frustrated and she was happy to do it and during the whole time she was talking to us and answering questions in a very nice and professional manner. She was fully informed on everything and was very pleasant to deal with. I’m very happy with the phone I have now and would recommend to go to this location for Everyone in the palm coast area and especially if You are in Bunnell area cuz don’t count on good customer service in Bunnell. It was day and night the difference between Bunnell store and disc Palm Coast location. Thank you Briana you did an amazing job and I appreciate everything you did for me and your patience.

Excellent customer service Lilly made my day got all my contacts and photos and David was involved and kept me entertained wonderful experience.Thanks boost mobile team #1

It was a great experience with Lily at booat mobile thanks Lily u did awesome

Jessica was amazing. She was very friendly. She made switching carriers very easy...

I would highly recommend this store over any other boost mobile in the area. The staff is very helpful and knowledgeable.

My service is great that salesadies help me out real nice, Thanks Cidd and Jess

Awsom staff easy to work with . love my new phone thanks Nigel .

I went into boost this morning looking to switch from a different carrier and not only did i love the phone i have but that were very helpful and great people please come in to boost and talk to them they will help u with everything u need 6/12/18

Excellent customer courtesy Lilly Vera.

Very nice employees very helpful and friendly Lilly was very very helpful.

Jess and Steven were amazing help. Fast and friendly service .

Great service at this store! Highly recommend

Love the serves had no problem thanks lilly

Epic service. I highly suggest using this store!

Came in to pay my phone bill. They tried to charge me 20 dollars more than owed. They didnt know the total amount owed.. tried to charge me a 3 dollar fee that Ive never had to pay before.. Told them nevermind I just pay it online. As I has leaving the guy yelled You still have to pay the fee. Seriously thinking of switching service now.. 0 stars

Had to buy a new phone. They didnt have a case for the phone that I just bought.😒

Signed up for my wife and I on 11/4/18. Jessica and Kieshawn assisted me. I was somewhat limited for time and Jessica made everything work out smoothly. She was very effective at her transfer of data from old phones to new, as well as setting up the account. She even transferred the info from my old flip phone manually. Jessica was very courteous and helpful and made a process which I put off for a long time, effortless.After a few days while going to the grocery store next door, I stopped into Boost to thank Jessica and Kieshawn again for how well they handles the entire process. I then asked Kieshawn a question about some difficulty I was having with the GPS app. She went out of her way to get GPS up and running, which was greatly needed during a recent trip to TX. Finally, on 11/12/18, I called to set up Auto Payment and was assisted by Tiana. She also couldnt have been more friendly and helpful.Overall, a very positive experience thus far with Boost .

Stephen was able to answer all my questions about my new device and transferred all my information to my new phone !! He was so friendly and made me feel at ease. Thank you Steve and boost mobile!!!

Left went with a much better company.

They were very friendly at first until I wanted to return the phone. I have been with Boost for over 2 years. I can t understand why I was treated so poorly. Perhaps because I have an odd name and I look hispanic. I say this because when I was at the store they bent over backwards for another customer who had shattered her phone after a few days of purchase. The employee that helped me that day was new. He confused me on the prices between an upgrade and a boost up. When the transaction went thru and I saw my receipt I got upset. I wanted to return the phone but the Mgr Corrine told me it was not returnable on a boost up. I called customer care center and was told it was returnable within 7 days. Corrine told me to hold off. Rather then returning the phone she would try to get me a store credit with the owners appraval. I waited but never heard back from Corrine or staff. I called the store many times and personally went to the store 4x trying to get this resolved. Corrine tried to put the entire blame on me for not understanding. She watched it on the video from the security camera defending the employee that he explained it to me correctly. On the last day before the 7 day return policy expired I called boost care center who called the store before I got any action. Instead of an appology I got slammed with $40 of fees that the store refused to refund me even though I feel this was no fault of mine. I am dropping Boost and I am going with another service.

Very good service lilly

Megan was awesome. Super friendly!

Best service so far for a cell phone company

Great customer service love the deals they have!

GREAT DEALS!!! Friendly, and very helpful.

Tiana was very helpful and got me a great deal. Thanks Boost

Jessica and Phillip were very attentive and polite, great attitudes, and very knowledgeable. Thank You Boost

Lilly was sweet and awesome...

Lily was the greatest thank you

Excellent service thanks lily

Great customer service 👍

Liars work here. Would not recommend.

Such great service

Lilly was so patient and fixed my problem here in the Palm Coast office.

Great. Professional.quick.

Phillipp and Jessica are the best!

Worst Customer Service. Doesnt honor company policies and procedures. Was told each franchise operates differently.

Awesome customer service

They are helpful

Great service

Got an iPhone 6 here 11/21

So glad theres finally a Boost here in Palm Coast!

Awesome!

Thinking about a new phone

I liked it, I want to change my year for this one....buster