Awesome work, great service, Best price around. Knowledgeable in what and how, all around good guy Gary did what he does best. Will definitely be calling back again
Gary is amazing! Very impressed with Gary and his timely & professional service.
Gary was great if there was more stars I would give more!!! Fast and safe he knew what he was doing, very professional also very nice to talk with! Our brakes are new and car is driving perfect! Great prices, fast quotes, and quality service! Paula was also very great and sweet too, she kept me posted on time and scheduled date...We will be using this company again! highly recommended them we are very pleased with this mobile mechanic!!!!!Thank you both very much!
Used them twice, in different locations, and they were prompt both times. Efficient; gave keys when arrived, then he texted when done. He walked me through what he had done, showed me new and replaced parts, I paid and that was it.Will be using for all car needs. Would highly recommend.
I called Brake Master Mobile repair and spoke with Gary, I told him of my situation my van was in my driveway and I believed the starter had failed, he said he was swamped but he would be out asap, as the day was coming to an end he called and told me he was on his way, sure enough what I would have called the end of the day he was at my home, he did his diagnosis and sure enough we needed a starter he gave a price told me he would order the part and return the next day to install it. He ran into an issue that made it a must to go to his shop at that time he got me a deal on a tow that night to his shop, the next afternoon he called the van was all ready, as I was stuck at home he offered to come pick me up and retrieve my van from his shop. All this service in a very timely matter and at the price he had quoted. He went way beyond my expectations. Great place to do business. 5 stars
Gary called me back in less than 15 minutes on Easter. I live in Colorado and had loaned a car to friends visiting Palm Springs it wouldn’t run and was close to down town Palm Springs. Gary went out the next morning at 8am offered my friends a ride to the tram, he ran the diagnostics and advised it was a security sensor problem. Gary e mailed us the info about his diagnostics and we realized from that information the friends had taken the after market FOB and this could cause this problem. I contacted Gary and advised him of the after market FOB. He advised me to get the original back to the car and that would probably solve the problem. This did solve the problem. Gary had offered to take the car back to the vacation house (because my friends were leaving) however because he diagnosed and got it running so quickly my friends took it back. Gary sent me a very fair charge for his work. Gary and his team are the real deal, when your 1000 miles away and call someone off their website. You are hoping you can trust this company. I was treated like a VIP they went out of their way for me to do an awesome job and take care of my friends. When I got the invoice it was just the icing on the cake for a job well done. This is my Palm Springs mechanic forever!Todd Parson
Absolutely the best service at a fair price. Very friendly and transparent, Gary walked me through every step of the processes. Highly recommended
Gary was super nice! Definitely helped me learn about my car. I would 10/10 recommend him for any car needs! I will keep using him as long as I’m in 29 palms
Gary came out and did a great job. Thanks guys.
Great guy who knows his stuff. If you want someone who charges expensive trip charges before you get any work done Gary is not your man! He might come and go a few times and come an hour late but is honest, big hearted and really knows what ihe is doing and fixes the problem at a really good price Gary is your guy! We had a great experience and would reccomend him to everybody. Not a lot of mechanics will explain every detail of your repair and then show you pics of his family. He is okay in my book. Great job Gary and Brakemasters!
Great mechanics, know their stuff. Took care of my brakes no problem.
Really great and easy service. car broke down and they fixed it the next day and we were able to continue on our trip. gary had a huge part take in all of it and wanted to ensure our safety as well
Gary was awesome!! He worked with my schedule and came to me! I love that Brake Masters is mobile makes auto services so convenient. Gary was on time and he finished the job within 20 mins. I had a brake service and he gave me his suggestions but let me do what I could for now. No hard sales. Nice and friendly!! Definitely recommend and definitely use Brake Masters in the future.
My daughters jeep broke down on the highway as she was returning to NAU. The driveshaft broke. Gary was absolutely outstanding with his efforts to get the repair done by Saturday so she could make it back to school by Monday. He kept me updated throughout the process and though what he had to do to get this all done on a Saturday is too much to list here, I know her went above and beyond what I would expect. Oh, and the price was very reasonable. WELL DONE Gary and your team. I am absolutely happy and would recommend them to everyone.
Timely and very convenient. Very professional definitely recommend
Great service from an honest mechanic. First class work and would recommend to anyone, like me, who was fed up with the bad work of others.
Gary is more thorough then any mechanic Ive used in 10 years. He did a fantastic job on my brakes for a more than reasonable price!He is friendly, works hard, and most importantly knows his stuff! He is my new go to mechanic! I highly recommend!His office assistant, Paula, is also very nice!
My daughter went out of town for a getaway 150 miles from home and had car issues -Stranded without a car and knowing no one in the desert, they rescued her.Rather than pay and tow the car home to have our mechanic fix it, she found Brake Master. They fit her in on a holiday weekend and fixed her car so she can safely drive home tomorrow. Thank you so much for the easing our mind and taking care of Bellas car.
Dispatch was very helpful. I was travelling through, when my brakes stopped working, and stranded at a rest stop. They came out to me, with the part, and got me back on the road. The mechanic was top notch, and did a perfect fix. All for a very good price. Thanks a bunch.
As a small business owner of an interior architecture and design company, its hard to make sitting at a break shop a priority. Brake Master came to my house and did my breaks so I could meet with my clients. The pricing is OUTSTANDING. I can actually afford go get 4 new tires to add to my break job! You will not be disappointed you called them. Very family friendly too. Reminds me of the small town vibe I miss so much.
Most excellent service! On time with quality parts and service, got me from broken down and stranded to on the road again! One satisfied customer treated like family - thank you thank you very much!
I live 2 hours away and went to palm desert for a little vacation, my car ended up breaking down out here and after searching mechanics they were the first I called and I’m happy I did, I haven’t had much luck with past mechanics but Gary was very nice and talked me through what he did and taught me some stuff too! He also helped explain to my parents over the phone what was going on, as they’re 2 hours away haha. I was super happy to find out that theyll travel out to where I actually live and will be calling them whenever I need a mechanic!
Ive been waiting to hear back from them for over a week about replacing my wheel studs. Called last Monday to see if they could just remove the existing hub and replace the studs instead of waiting for the complete assembly, which is on backorder. Still need a mobile mechanic to help me out but unfortunately sounds like these guys wont be the ones.
Gary is very knowledgeable, honest, punctual and friendly. I just recently moved down here and had some car troubles. I found him on google, and boy am I glad I did! He came, and fixed me up the following morning. Definitely the only mechanic I will trust to work on my car in the future. 5 ⭐️’s
Real nice guy, very clean, and did the job professionally!
They were absolutely amazing!! Specifically Gary and Paula! I had a flat tire on a Sunday afternoon, not too many places open, attempted to change it myself but the jack slipped during the tire swap, preventing me from jacking the vehicle back up. I gave Brake Master Mobile Mechanic a call (24 hour service!!) and they were at my apartment fixing my car in less than 30 minutes!!! Gary had the spar on in 5 minutes and even gave me some much needed advice for future situations. And Paula handled the payment, the price was super competitive given the incredible service, in just a minute or two. All in all, my experience with brake master mobile mechanics was absolutely perfect, everything you could want!!!
I needed to get my brakes replaced ASAP because I was headed North. I had put it off until the last minute, I called Brake Master Mobile Mechanics and they set up an appointment for the next morning. I was very pleased with the immidiate attention the communication the punctuality and professionalism. The tech was a personable experienced professional who had the job completed in a very reasonable time at a very reasonable price. I will definitely use Brake Master Mobile Mechanics in the future.
Made an appt and no one ever showed up. No one contacted me. I made numerous attempts to get ahold of them and no one got back to me. So unprofessional. I could of taken my vehicle somewhere else. Their a waste of time!!!
Couldnt gets parts in a timely manner. Had to move on down the road!
They came to the resort where I was staying and replaced all brake pads on my GMC Yukon while we ate breakfast. Great price, great service and great can do attitude!!! Thank you for saving my weekend trip.
I called for an emergency fix. Greg answered my call and had me next in line. Just a few hours later with OEM Parts. Thank you for your quick response!!!!
Gary came out & not only fixed my bus in minutes,he also suggested step for me to take to improve my engine & I appreciate that. Paulas customer services was the best customer service that Ive encountered in a long time. Great job Paula, thanks Gary. Your the man.
This place is amazing. They arrived on time. They left no mess one wouldnt of even known I just had my brakes done. They were friendly showing my husband everything every step of the way. They brought new issues to our attention that the dealership missed on their last inspection and stated they would send us a report and pictures so we could go back to the dealership and get it taken care of. Oh and did I mention this was all on Sunday. We will definitely be using this company again.
Brake masters mobile mechanic were great. They showed up on schedule to my home and fixed my car on the spot. They beat all other prices Ive gotten beforehand and were completely professional and quick. Id recommend this business to anyone.
Great company! Gary was awesome!
My wifes car broke down at 7:00 am, I call brake master mobile, and he was there with in 20 minutes, diagnosed the problem with in minutes.Help me get the car home!The next day he came with the parts need it, fixed the car correctly in a timely matter.Needless to say I recommend they business 100% !
Do Not I Repeat Do Not Use these Mechanics! GARY came like he seem very professional and reliable and honest Man. But all was a front and gibberish. He replace my Ignition Coils, Engine Oil, and Spark Plugs charge me More than 500 dollars. Set off my alarm system that I wasnt aware of that my car had. Came back to supposedly finished off the job. All he did is left his job undone my car was worse then before. Took out some fuses disabled my car entirely. Told me he would finish the job. He never answer his calls, text messages, he never came back. And he was always running late. Dont say that I didnt Warn You. Very Unprofessional!!!!
These guys are good guys. They don’t play games, and look forward to fix your problem to let you go. They also gave me good advices, to avoid problems in the future. I definitely recommend them.
Beware of the 666 phone number...the devil in disguise...poor communications equal poor performance...read all the negatives, and then search for a reputable company with positive ratings.
Once again brake Masters has helped me out, this time they replaced my rear rotors and brake pads. Great and friendly service and reasonably priced. Ill definitely use them again and will refer them to my family and friends.Thank you
DO NOT USE** I called Gary and was very excited by his availability. I explained that I am a mobile medical professional who NEEDS my car to treat patients. He blew me off and didnt show up two nights in a row at scheduled appointment times, the second time never returning a single phone call or text. Completely wasted hours of my week that couldve been spent trying to find a better, more reliable mechanic. Please take all of the advice on here of people saying that he ripped them off, he is unreliable and is unprofessional and DO NOT use this guy.
The best service EVER, fixed both autos and great prices. Very trustworthy, friendly an incredible teamwork!........I will definitely call them again, whenever I need auto service.Seb U.
Fast and friendly service. Very reliable. Was on a tight schedule to get to San Diego from East Texas, made several calls and found Brake Master Mobile. The timing couldnt have been better. They drove out to my location where I broke down in no time and fixed my car. Would highly recommend these guys. Awesome job thanks!
The guys called right back they arrivedWhen they said they would arrive. Great communication skills very experienced showed me and walked me through the problem I had and I was on my way I would highly recommend this company for any future problems.
This guy is a swindler he tried to charge me 650$ to fix my blower motor resistor and told me the part cost 300 which was a lie. He lied the whole time to get me to pay more money. I went to cam stones in palm desert the whole thing only cost me 200$ it wasnt as complicated as he tried to say it was. Dont believe anything this guy says. Also it was not an aftermarket part. The lady told me $650 over the phone so that is what they charged and he tried to say it was more difficult to replace the resister and that the blower motor was easier...well the resister is attached to the motor and its just as easy. It took 20 min the part from the actual dealership was 120 and the labor was 80$. Wasnt 600 not even close
Great service awesome people ! Defiantly will be calling again for services !
Brake Master Mobile Mechanics Was a very AWESOME experience. So convenient, honest, and reliable. Friendly staff with a lot of knowledge and very fun. I will use them again tor all my vehicles. A++
Great mobile mechanics highly recommend also awesome customer service thanks guys
Very helpful and. they understand what customers want and I can recommend brake master to all my friend around here on southern California.the best in the West.Satisfaction guarantee
Stole our truck. Truck broke down on location Monday. Arranged to have parts brought to JR Tuesday at 10. Then JR postponed to 12. Finally at 2:30 he showed. Monday night and Tues, talked a GREAT game. Took Keys, parts. Got estimate Tuesday evening, just a listing of parts.Two odd notes: 1) no address on estimate sheet, just Palm Springs, Riverside, San Diego for address listing. 2) No credit cards accepted.Cash or check only and checks made payable to Paula FisherHUH? What business does this?Apparently more parts were needed. We were told to meet him Wednesday at 8-10 for the repair and you guessed it. Delay, delay delay. Promised truck would be done Wednesday and we did not hear from them. Beginning Wednesday night, we began texting, calling, and emailing. No response, no reply. They now had our $350 AC compressor, the belt, and the keys to the truck. Work truck where we make our living delivering water.Through Thursday we had MULTIPLE people in the office calling, emailing and texting. No reply. Today is Friday. I am preparing to hire a mobile locksmith to break into MY OWN TRUCK to have keys made. Then tow the truck from Palm Springs to Hesperia since the reliable mobile mechanic who made so many promises has disappeared. I was desperate to reach someone. He picked up the phone. Dont make the same mistake I did.
Wonderful experience. Great service and loved the price. Always a pleasure working with JR.
Very happy with their service! Friendly staff and very knowledgeable.
This guys ripped me off. He told me he was a Veteran and could be trusted. He gave me a quote, took a 50% deposit in cash and took my car battery never showed up. After a few calls of him telling me he would get the work done he stopped answering calls. The web address on his business card doesnt exist. The other number of his business card is not even his. Dont trust this guy.
Please do not use these people. They are horrible! They kept my van for almost a month and it was in worse shape then when it went into their shop. They charged me way more than it should have been. These people do not know what they are doing. The guy who answers the phone is a nice guy, but he is full of shxx! Do yourself a favor and call someone else.
I will never go to a shop ever again ! I was broken down on the side of the road and they showed up very quick and fixed the issue within no time ! Very prompt, professional, courteous, and inexpensive
They stole my money!Over 3 weeks ago I stopped to get gas in Rancho mirage before driving home to Orange County. My car suddenly wouldn’t start. It was 5pm and all shops were closing. I called Brakemasters as they’re mobile and open 24/7. They came out and decided the issue was a fuel pump (I still have no idea if that’s really the issue) they said they can order the part and fix it next day. I paid by check $593 of the total $800 something quoted so they could order the part. All rental car places were sold out so they told me I can drive the car home because it Eventually started up. The next day i drove to Rancho mirage to have my car repaired. I stopped to grab a quick sandwich when I got into town and left my car on just in case it had issues starting again. I came out and smoke was everywhere and all my coolant was all over the ground. I called Brakemasters right away and they came to see what happened. Now I’m told my control fan module is bad and my coolant tank is cracked. Now I have to get those replaced also. (I don’t know if those parts broke because of something they messed with the day before but it seems like interesting timing.) now I have to pay them an extra $100 to pay for those parts which they offered to get used to save me some money. I had to get a rental car for the rest of the week while they found those parts. Then I’m told Friday they would fix my car or Saturday at the very latest. I return my rental car Saturday morning and wait at my office all day until they finally come around 7-8pm. The first guy needed help so he called Gary who showed up smelling like alcohol. They replaced the fan module with a used one but didn’t come up with a coolant tank. In an attempt to switch out the fuel pump the connectors were broken so they couldn’t do the job. Now it’s 9pm on a Saturday night I have no rental and a car worse than it started. They said they’d fill the coolant tank with water and connect the old fuel pump as best they could so I could get home. Oh and sorry if it smells like gas in your car, also you can’t use the AC because your car can over heat again. I said I’m starting a new job in LA on Tuesday and can’t come back on Monday or Tuesday to fix it in Rancho mirage. Gary says he’ll personally drive to LA if that’s what he has to do because he’s all about making things right. He would be in touch about finding new connectors and get this job done! Well I had to locate the connectors. I never heard from Gary. My car then overheated again because they installed another broken fan module! The other guy said he would come that week with all new parts ... never happened then he would come on Saturday. I get a text late Saturday that’s he’s in San Diego and they’ll just refund my money after rental multiple rental cars and being put off almost 3 weeks! Whatever just give me my money back so I can go elsewhere. Days go by I hear nothing. I reach out and am now told they won’t refund it all because they replaced a module which was broken. I’ve reached out multiple times to both Gary and the other technician and they have completely stopped responding. On 5/17/2018 I will be filing a lawsuit if I’m not refunded today to get my money back as well as damages. Stay away from this scam company!!!
Great service and owner is very knowledgeable with automotive repairs
Great idea and service! Fair prices and always open! Thank you!
BEST SERVICE EVER GARY DID A GREAT JOB BLESSED TO BE SAVED BY THESE GUYS
Very happy with their service, definitely I would recommend this company and will use their services again.
EXCEPTIONAL SERVICE AND PRICINGITS A PLUS THEY ARE MOBILE, YOU DONT HAVE TO TRAVEL TO GET TO THEM. THEY CAME TO MY HOME IN PALM SPRINGS WHICH IS SUPER CONVINIENT. I NEEDED FRONT BRAKE PADS AND ROTERS . THEY HAD THE WORK DONE IN LESS THAN 2 HOURS. I WIL BE RECOMMENDING BRAKE MASTER MOBILE MECHANICS TO ALL MY FAMILY AND FRIENDS.
They gave me deal and you cant beat the price anywhere. The guy was courteous and professional.
Do not trust them. Car started making screeching noises. Called Mobil Mechanics. Said brake pads need replacement, brake fluid flush, and my engine coil was giving a warning sign to replaced soon. Total: $517. I didnt want the engine coil done since my car was still running fine and wanted to wait to get that done later with someone else. So price went down to $290. Insisted I pay ahead of time so he can pick up the parts by tomorrow. Great, until I walked away to go back to school and let the mechanic hangout near my car as he watched me walk away. Tried to drive the car to move it to a nearby friends house to leave overnight and (surprise) my car didnt want to drive. Turned on, just not the engine. Hm I wonder how my engine suddenly stopped working after I left the mechanic with my car. So I had to abandon my car where it was that evening, called mechanic and said my car wasnt starting. Oh must be that coil, we should get that replaced too Wow, how sleazy to try to get me to pay 517. Now they wont refund me my money and are ignoring my calls. They didnt perform any services! Trying to take advantage of a young student, shame on them.
Amazing!!.Gary saved our vacation! We couldnt be more greatful for their service and getting us back on the road.
Great service and awesome prices. Gary is the man, fantastic customer service
Fantastic, Gary helped so much, amazing customer service, comes to you, and a great price
They simply are the best and most convenient auto service known. Enough said
AAA+++ Great experience! As long as there around i will be using them!
The best customer service in town.
Very professional staff. Got my brakes fixed, I will definitely use them again.
Gave Gary money to buy parts, never showed up to make repairs. I contacted sheriff department to file a report. Do not use this service on Google.
They come to you!! What else can you ask for?
Great, fast, and efficient service with great prices
Fast friendly experience ! Highly recommended!
Finally showed up on the second appointment. Looked at the job - an entire brake job. Said he would get back to me with a quote. Never heard from him again!
Easy and fast!
Awesome and convenient
Terrible!!
👍👍👍👍👍
Excellent service Great person of the best fast service