Like many I knew what I was looking for when it came to buying a pool table. I went to the Gameroom Gallery to see what they had to offer and to learn more.I met Michael as I entered, and within moments we hit it off and were laughing. It was a pleasure to met such an easy going guy.He respected my taste. And when I found what I wanted he gave me a great deal! And he made it easy to install.I generally don’t review businesses, but in this case it should be known Michael and his staff are great people to do business with. I look forward to going back.
Absolutely phenomenal, would recommend to everyone, leveled pool table made sure it was prefect. Extremely nice and professional too.
Visited CA from Spokane,WA and they happen to be right near our resort. Stopped in on Friday, great awesome place. Two older gentleman who I assume have been on the arcade business since the great days of the 80s greeted me and my son and let us walk around their showroom. A lot of beautiful original and restored classics in there.I was mainly only looking for a happ trackball for my MAME cabinet at home. The gentleman asked me to stop by on Saturday and he would look for one.Stopped by and sure enough, had exactly the perfect trackball for my needs at a very reasonable price.If I lived nearby, I would be there all the time looking for that perfect part or to purchase a beautiful restored arcade cabinet like Pac-Man or whatever.
Michael is a great person to speak to very knowledgeable in the area billiard games in arcade pinballz exedra
Stopped in for advice about our outdoor pool table and couldn’t have been treated better! Knowledgeable staff offered excellent and generous advice! Will definitely shop here again!
I am familiar with Gameroom Gallery because when I drive by I would always see the sign but never bother to enter till I wanted a pool table for my man cave. The minute I come into contact with Michael it was great! Weve talked about Frank Zappa, SuperTramp, and Billy Joel. Michael offer me advice in my first visit and gave me a great deal! on my second visit. I highly recommend anyone whos interested in pinballs, arcade slot machines, or even anything for their man cave to take their time to visit this amazing place. Thanks Michael!
Michael at Gameroom Gallery is a kind and honest business owner. His experience and legit caring about his clients came through in all of our interactions. From our first phone conversation to the last, Michael was prompt, knowledgeable and took an interest in what I was seeking in the game table I was seeking to purchase.. I highly recommend them.
I dealt with a lot of store in the valley .michael the owner went above and beyond. Never see a customer service like that in years.thank you again. Recommend this place to everybody. Most amazing experiences. If you dont believe me go and check it out.
Calling and setting anything up with Michael is a chore. he is extremely rude and all over the place . I have tried to schedule several appointments for a pinball and juke box servicing and each time he has dropped the ball. Very recently he had a verbal altercation with me over the phone along with other situation where he was shouting and raising his voice at me. . He was shouting and raising his voice telling me Im not coming there to do any preliminaries or estimates, I am there to do what you need me to do and then I dont want a check or anything because I dont wait I want my money right then and there he then shouted COD and then proceeded to hang-up on me before I had any chance to schedule anything with him. He is extremely unprofessional and I would not recommend his services due to how he handles his customers. I understand that things are busy but after 3 times of not following through maybe you are doing to much by yourself. I never spoke to him like this so it gives him no room to treat any customer this way.
The staff at Gameroom Gallery is extremely friendly and helpful. They are incredibly knowledgeable. Really helped my 12 yr old get the right Pool Cue.They have some amazing jukeboxes and classic video terminals from the 80s. It brought back my childhood memories.Ill definitely be coming back.
Micheal was absolutely A-1 customer service and friendly and very fair pricing...highly recommend any and all of your game room needs
Wow! Amazing customer service! Worked with the owners to research help with moving a pinball machine and they came out for a small fee and helped us out. Very professional, great communication, prompt and trustworthy! They went above and beyond with providing information and equipment. We went into their store afterwards - and thoroughly enjoyed the products and great stories that were shared about them! Need something for your gameroom??? Check out Gameroom Gallery!
I love this place. It is the ultimate man cave or game room destination. I try to stop in at least once or twice a year to see whats new. Michael (owner) is always very welcoming and you can tell they really enjoy showing the merchandise. My son and I had some time to kill so I introduced him to a pinball machine for the first time. I think he is hooked. Then Michael showed me a signed Eagles guitar from all 5 original members. You dont get much cooler than that. It has to be worth $15,000 or more. We have also used them to help move, assemble, and level billiards tables in the past. It is worth stopping by just for a game of pinball.
This place is awesome these people know how to take care of there customers got a pool table today all I can say is wow it’s amazing thank u will def be back
Mike over at game Room gallery is a very fun guy to talk to if you have not stopped by the shop lately you must go take a visit extremely knowledgeable staff amazing tech support Top Notch products not just games for the adult game room but games for children claw machines touch screen games slot machines pinball machines jukebox art anything you could think of your buddies at this place totally got your back all honesty if youre going to buy a pinball machine more expensive equipment dont look at Craigslist call these people first save yourself the trouble top of the notch products top of the line staff that knows what youre talkin about I cannot wait to make my next purchase they took very well care of me and Im very proud to say Im a game room attic
The pool table at our local vacation rental was missing a que ball. An odd request, but the folks at Gameroom Gallery were immediately available to help on Sunday. Not only did we get a que ball, but a guided tour of their awesome showroom. THANKS for getting us back in the game!!!!
Wow! I was able to visit today and was immediately taken back by the large selection of neon signs and gaming consoles. As an avid pool player I was inclined to check out their selection of cues and accessories and I was very impressed. The owner Michael took his time to show me around and I had a lot of different questions and it was a great experience. I picked up some signs and a new Cue ball rack for my local pub in Riverside. I established a wish list for both myself and for my son Nicholas. I’ll be dropping by again as we get closer to the holidays. I definitely would recommend this to anyone starting a game room or a sports bar.
Fabulous service..first time customers..Replaced our felt on our pool table.Great selection and excellent, friendly installers, very efficient..
I was very Happy with the service . I will do all of my pool needs there.
Beware !!!If I could rate this no stars I would . Saw a pin ball machine I loved and gave a deposit on it . The owner cashed my check . I also told him if he needed the rest just let me know and I would pay it . When I’m ready to get my machine I found out that the machine had been sold and he already took my money . He was not honorable it was a rare pinball machine.I was asked to give him a second chance to buy a pool table by the manager at legacy . When my mom came in a customer stormed out as she came in talking about his attitude. She also dealt with his attitude it was horrible . Kim had to walk her out and apologized bfor his behavior . Never will go there again . !!!
I purchased a pool cue at this location along with a pool table and other pool related items. The delivery guys were respectful and very pleasant to deal with. I have since been back to this location for other reasons and find Mike, the owner, to be an absolute delight to work with on all my visits. He is an upstanding business man who honors his word and his products. I couldnt have asked for a better outcome in all matters that I dealt with him on. I highly recommend Gameroom Gallery of Palm Desert for all your gaming needs. I will certainly be going back as my need for gaming increases. Thank you Mike you made me feel like a valuable customer, which is hard to find in the world these days. You have a loyal customer now.
Great service and advice on my pool table from Michael. Thanks.
Michael and his staff are amazing! Purchased a pool table and ping pong topper and our family hasn’t stopped playing. The customer service is top notch. Won’t go anywhere else now. Thanks Michael for taking your time with us and our many questions 🙂
Bought our pool table from them many years ago. Recently moved. They came and set it up... changed the felt and put new pockets to match the decor in our new home. Could not be more pleased!! Michael and Gameroom Gallery staff is top notch! Highly recommend!
Great service. Was able to get them out the same day to repair one of our arcade machines. Reasonable pricing, and quick turn around. They were able to get the system back up and running same day. Will be using them for future repairs, or set ups. Highly recommended. Thanks Gameroom Gallery for the help.
I bought a pool table sight unseen after a one hour talk on the phone with Michael the owner. It is rare that I would do such a thing, but I had total faith in him. His knowledge and experience with pool tables was obviously extensive, and there was no pressure to buy anything what so ever. The delivery and set up of the table went went as smoothly as our conversation.
Where do I begin add the two guys that came over to my house on time they broke down my pool table right in front of me very fast I worked on my pool table it was off level it was slates were were not level I thought it was unfixable they made it a very pleasant experience not too often have I had this with any Company today November 11 Veterans Day I get a call from the owner he gave his blessings for my service in the Marine Corps and gave a great follow up call on the care of my pool table and gave me great praise for being a veteran. These are the companies that should be recognized for their service and attention to service the owner was giving me tips on pool care on the service call and just had a great way of talking about taking care of the pool table I really appreciate it it’s not about just taking my money it’s Everything from thanking me for being a veteran And making sure I knew how to take care of my pool table afterwards that’s what companies should do a service call is not just about making money but making sure your clients are happy and they understand the things that can make their product better I would deal with this game room gallery again and again. The owner and his workers work in harmony and that is so few and far between thank you Michael and I think your workers and I think you also for recognizing me for being a marine veteran
Prompt courteous efficient service . Highly recommend Gameroom Gallery for service and maintenance of your pool table. The pool table installation went smoothly. The installers were efficient and knowledgeable. Thank you Gameroom Gallery for making my installation so pleasant!
Mike is absolutely amazing. Met me during Covid pandemic, On Sunday - Father’s Day morning to take delivery of a “Ford Mustang” Pinball Machine for the new game room at I-10 Premier Auto Sales in Phoenix. What an amazing show room and inventory of Pool tables, Arcade games, Full size & mini jukeboxes, Neon lights and some amazing music & sports memorabilia. Too much to list, definitely doing more business together.
We just left the Gameroom Gallery. Besides being very friendly and knowledgeable, three have a great variety of game tables and machines!Thanks!
Such a fun, incredible, welcoming place. If you are wanting to build a game room at home/man cave and/or bring your pub experience home- this is the place to be! Michael and his team are so passionate, knowledgeable and very welcoming. They have very high quality Pool tables and equipment, pool table and equipment maintenance, cue fixing and tuning, lit up beer brand signs, Dart Boards, classic arcade games, classic juke boxes updated with quality speakers and working in synch with Alexa and other Bluetooth devices and more... I will only go here moving forward and highly recommend! Put it this way, Coronavirus will be around for a while and it will take some time for things to get back to some normality. Bring the fun and pub atmosphere home! I am glad I did! Cheers Michael and team!
Michael is a great guy and will help you find what you need. I’m very glad I found this business!
We work with Michael before he is good friend and the game room gallery is a great place
Owner is great friendly people armed with true knowledge of his business. He was eager in fixing the cue stick I brought in for cue tip replacement. Has an awesome and unique selection of pool tables, pinball arcades to collectible jukeboxes and iconic vending machines. Definitely one-of-a-kind shop out in the Coachella valley. Thank you for everything, sir!
Such excellent customer service!! Michael and his team were professional and courteous. They moved our pool table for us and did an amazing job. Highly recommend.
This place rocks! great vibe when you walk in and it has so many great things for gifts for all occasions. The people really listen and work well with you especially the owner. They seem to really care about what you are looking for.
Bought a pool table! Yea!Kimberlee was really helpful and so nice. Everyone was great. This is a place we will highly recommend.
I dropped of a cocktail arcade to get its monitor repaired. The team at Gameroom Gallery repaired it in 2 business days and the machine is running like brand new. Very impressed with their work
Mike is great to work with!
Great mom and pop business. Very helpful. As far as the previous review about being over priced. It is a physical business. There are lots of overhead costs. Not like selling products on the internet out of a garage. I have done lots of business with game room gallery and will do a lot more in the future. game room gallery is a gem in the desert. I have tons of respect for a business to survive all of these years with the Internet and big box stores to compete with. Thank you game room gallery.
Amazing team there, just happened to pass by, popped in and was amazed! Great selection and great contact!
Have been trying for days to get ahold of anyone via the website, email or telephone, I have been trying for 3 days - not sure whats up here but the phone just rings and rings.........not calling here anymore. (1st review)Hey, I tried 1 more time just in case there was an emergency or something beyond the norm - finally got ahold of them and it wasworse than I thought !! We are trying to move 1 bar table and re-felt2 others - They are really bad at communicating and had no clue what I was talking about, not sure how they are even still in business (edited).
Great selection of arcade and pinball cabinets. They do billiard table sales and leveling
Won a large prize on one of their arcade machines and they were very courteous and mailed it promptly right to my house! Thank you!
Staff there is very nice EZ to answer any questions
Went to look for pool cues. They are so over priced in everything not just cues. They have $20 cues for 20$ more than they should be. Stick with the internet or Craigslist for pool tables unless you want to spend $1000 more on the same pool table.
Michael Lansing is very rude and disrespectful, i wont NEVER refer this company. TALK ABOUT CUSTOMER SERVICE !!! just plain awful. I have no words to describe how much i dislike the service here.
Shout out to Michael Lansing @Game room Gallery for donating pool stick tips to our VFW Post 3251 ! Thanks
My go to store for anything arcade or gameroom related.
Way pricey! But the staff was very friendly especially Kimberly!!
Tried to walk on sidewalk in front, blocked with game table
Arcade games, tables and accessories
Nice places