Terrible experience, poor service and attitudes. Owner Mark called me a pain in the a$$ when he had to refund me for product he couldnt get. Yep... that happened. Said a couple of days to get Krugerrands just had to go pick them up in Orange County... no he had to scout them out. What he could get took three weeks. Wife Lisa covers for his bad behavior. See Yelp for my full review. Buying my gold elsewhere. Do not suggest. Buyer beware.

Did what they said, very well done thank you.

Lady was cool and helpful even though I walked in 5 mins before closing. Gave me a more than fare offer and was on my way quick easy and helpful. Thanks again

Im educated when it comes to buying jewelry and what to look for and I have to say...Valley Exchanges has their entire inventory priced aggressively to sell. I went to three other jewelry stores in the area and these guys had the best price for gold per gram which is something you should look at closely when buying precious metal jewelry. I picked up a clean Cuban style chain and some jewelry polish. Nice guys over here. If they treat you half as nice as they treated me you should have a positive experience.

Professionalism at its finest!!! I recently purchased a large ticket item from these gentlemen and their pricing, attention to detail and ability to handle things with a sense of urgency simply cant be matched!! I am typically a highly expectant and overall picky customer and they completely knocked it out of the park.

I actually called these folks before I went in to see if they were interested in buying an old silver bracelet and they told me they would stay open for me and they did. They ran my item right through their metal detection machine (not sure what to call it), weighed it, and gave me almost what I paid for it several years ago. They had a clean atmosphere, complimentary water for me and my lady, and I just felt like I was being taken care of.

Very friendly and honest. Gave me a fair price. Definitely recommend.

Went to 3 shops to get offer on my coins and some jewelry. they beat them all by over 25%. Fair, honest and very knowledgeable.

Everything they had in the store was amazing, some of the best prices Ive seen in years.. I got my mom a ring with diamonds all over it for her birthday . It was worth every penny and more to see that look on her face again!! Thanks guys I will be coming back ! Im definetly letting all my buddies know about you guys.

I inherited a small but incredibly diverse coin collection recently and did some due diligence before presenting it to Ken. He offered me more than I was expecting and was able to identify each individual coin and its history. His professionalism speaks for itself from his positive attitude and clean shop.

Happy to find a local jewelry store that had a great selection with knowledgeable friendly service. Really gave me a great deal and definitely will back!

Supper nice people from the moment I walk in... I had silver jewelry that i wanted to sale...one place said the would give me $58 for them but at the last min told them nevermind because of bad attatude and just all in all not a good vib...but at Vally Exchang not only did he give me $150 he was honest... Ill be back for sure plus ill tell every one to at least drop in... Thanks again Vally Exchange

MARK IS VERY KNOWLEDGEABLE AND HE IS A SUPER NICE GUY ALLWAYS WILLING TO HELPAND HE SOLD ME SOME VERY GOOD DEALSHIGHLY RECOMMEND VALLEY EXCHANGE!!! AAA

I ordered a silver necklace from Valley Exchanges and I am glad I found this little online marketplace. All of their items were unique and my girlfriend loved her new jewelry!

Went in yesterday and found the staff really helpful. Walked me through my choices and settled on a piece with a great price.

Always get appraisals on anything youre going to sell. I was completely ripped off by this guy. It was an expensive lesson.

So this guy was so rude to me over the phone. I just called in and tried to get a quote on a Loius purse, did what he asked me to do by sending pics and he called me back less then a minute later and tried to tell me while yelling at me and being so rude and so unprofessional telling me my AUTHENTIC Louis (that has been viewed recently by 2 collectors one being a former Louis worker and collector for 20 years who happens to have 2 of the same purses as this model) was a knockoff. Excuse me sir yes i am young but your attitude and you being unprofessional is very unappreciated. Watch yourself. I have the cover for the purse as well a knock off wouldnt have a bag for your bag just to be bagged. Very unprofessional ill take ny business elsewhere.

Wonderful service and beautiful jewelry!

Employees are very rude i wouldnt recommend this place to anyone

Horrible customer service the guy that answered the phone was so rude I dont know how they have a business at all.