The gentleman that came to our home was very professional courteous he was efficient had all of his equipment with him including parts. Such a drastic change from the competitor that we have been using for many years is in our neighborhood. Thank you plumbing and heating doctor! I’ve already referred your business to several of my friends and they too have been very satisfied with your service.

I called this company at 4:45 am on a SUNDAY and someone answered the phone!! Within a few minutes I was speaking with the technician who got all my information and within a short time was at my home (25 miles away); correctly diagnosed the problem and checked for any other issues with my on demand water heater!!! What more could a girl ask for? He was friendly; professional and fixed the issue. OUTSTANDING. I had no issues with the price charged. IT WAS TOTALLY WORTH IT and reasonable for the time, location and day of the week I was asking for service. Thank you for the great service.

Excellent service! I needed after hours and weekend service and they we here right away. Tony, Robby, and Jake are professional, efficient, and very informative. Very happy with new combi unit and they will be who I call every time.

I had a water leak they came and fixed it same day. They also replaced my whole heating system. The price was reasonable and they did not charge me more then what they quoted me. They put in a whole heating system in one day. They worked from 8:15am to 5:30pm. Im very impressed by their work ethic and timeliness. Will be using them again in the future!

Just when we thought the worst year on record, 2020, was behind us, we had a heating & plumbing emergency on New Years Day... we called every number we could find via Google search, to no avail!Finally, we were able to reach the Plumbing & Heating Doctor. They were prompt and thorough! Our technician, Robby, arrived in under an hour and quickly repaired the damaged pipe—restoring heat and water to our home, with an outside temperature of -4°F!I cannot express our satisfaction and gratitude for the amazing & prompt service of the Plumbing & Heating Doctor! Give Robby a raise!

Tony was wonderful. Came out to figure what why my hot water pilot light would not stay lit. He came over right away and told what it was. He fixed it and I’m so thankful.

Very responsive to our emergency on New Year’s Day when everyone else was closed. Robby was our technician and was friendly, quick, and easy to work with, not to mention SUPER knowledgeable and gave us some tips if our issue happened again.Robby definitely deserves a raise!!! We 100/10 would recommend the Plumbing & Heating Doctor

Called this company out for a water leak issue underneath my kitchen sink in March 2021 on an emergency call basis at $252 per hour. It turns out the plastic water tubing from underneath the kitchen sink to the refrigerator ice maker was leaking. Said “plumber” told me via the telephone that he would need to go to Home Depot or Lowe’s to get basic parts to replace and that there would be an added hour and trip charge to complete the work request. I instructed said “plumber” to please ensure that there would be no further flooding issues at my house after he left from the service call. ( It was my expectation, which I communicated, that said plumber would take any and all necessary steps to ensure that the work he did was done adequately so as to ensure his work didn’t fail and cause further flooding. Damage in my home. After all, this is why a home owner calls a plumber out in the first place-every time.) basic right? Apparently not. Less than 48 hours after said “plumber” left the house, the tenant calls again stating that the flooding issue has happened again. I called said “plumber” and let him know that his work had not only failed but caused another flood in the house. Said “plumber returned two days later to again attend to the issue and rather than warranting his own work from the first call, promptly began calling me again for payment, another $440 approx dollars I presume. Unbelievable, I know. Still reading? It gets better- keep going…. Yes you guessed it. The tenant calls me once again a third time to let me know that after the second time said “plumber” left the house less than 48 hours later his work had fallen apart and created a third flood in the house. This time damages were exceptional as the tenant was not home since he had to work overtime on that day. The fact that a licensed plumber had come and gone twice gave me great pause as to why there would still be continued flooding in my house. The third time Inspoke to said “plumber” he refused on point to return to the house stating to me with utter contempt in his tone, “we’ll, I don’t know what you want me to do the line from under the kitchen sink to the refrigerator is crumbling and breaking! Again, he demanded payment from me for the second trip out- still not warranty if his own work which was clearly at fault and I the homeowner have now sustained costs of flood damage, restoration costs, the cost of a round trip plane ticket from out of state, a rental car cost, other traveling costs, contractor expense, among others which I will not mention but… you get the point. My mind was racing on the way up there… what could be so so so wrong with his work that the house continued to flood twice after he left each time within 48 hours? Why did he state to me that he would have to go to Lowe’s or Home Depot to get parts to replace and then tell me later when I questioned him about the continued flooding “ well I don’t know what you want me to do- The line is brittle and crumbling” …. Didn’t seem to make a match and correlate with the need to get new parts to REPLACE as it was stated. I would just have to go and see for myself! He’s a licensed plumber right? I tried not to judge as a I wasn’t there. Fair enough, right? Wait for it…… wait for it …… when Inarrived on scene, the tenant had been 30 days no water in the kitchen- no dishes no laundry no cleanup etc… all because said “plumber” does NOT WARRANTY HIS WORK EVEN FOR 48 HOURS at $252 per hour!!! I’m not finished… it gets even better. I opened up the kitchen cabinet doors below the kitchen sink to find along with statements from the tenant that said “plumber “ had demolished the floorboard of my brand new kitchen cabinets (newly remodeled kitchen) with a hammer AND said “plumber” kept reattached the old line on one end with a piece of a new line on another end with metal clamps and kept repeatedly trying to FUSE the two plastic ends together by melting them with a cigarette lighter. CODE? ABSOLUTELY NOT. But, I have the photos and written statements from tenants to prove.

I usually dont bother writing these reviews (good or bad) other than doing stars occasionally. Not my thing. However, Tony and his guys have always jumped through hoops to fix my problems with my aging heating unit, and felt they deserved my time to write one. I noticed D Y (below in the comments) had a very similar problem to ours last winter, probably those several really cold days. However, my experience with Tony and his workers was the opposite. They came as quickly as they could (stated they were already on other jobs), fixed the busted pipe, went and got furnace parts, had me up and running before the house froze. They worked with my insurance (even though my insurance isnt the best) and I was reimbursed for most of the repair/damage. Later I had them move cable and thermostat to a better location and they did an awesome job (looked like it had always been there). Recently, had a new motor go out that was still under warranty from the manufacturer, and Tony came out and got me running again temporarily, then later got the warrantied part changed out. I would and I will recommend them to anyone and they will be doing my furnace upgrade when I have the money for the new unit. A++++

Robby, the repair tech was great. He was on time (actually early) and was very knowledgeable of the issue and heat was back on in less than 30 min. He was also nice enough to come inside to give me a quick tutor on best practices for the thermostat. Great company with great response time and very nice guy. Thanks.

Excellent customer service skills! Would highly recommend Plumbing & Heating Doctor! Fast and efficient, the technician was very courteous, friendly and knowledgeable. They stand behind their work, the integrity is outstanding! Thank you Jake!

Robby was the tech who came out on two occasions over the weekend - the weekend after Christmas! He was professional, efficient, patient and very informative. I would highly recommend Plumbing and Heating Doctor!

We had a wonderful experience with the Plumbing and Heating Dr. Tony was quick to reply to my phone call after we found a water leak. On time, courteous, hard worker. He installed a tankless water heater for us and we are very happy with the service and product.

These guys were awesome. They were able to come replace our hot water heater quickly and efficiently. Friendly and professional!

Tony and crew are extremely responsive, professional and thorough. They are our go to guys - for us and our entire neighborhood.

Tony is wonderful to work with and fixed my leaking water heater promptly by replacing it with something better! Will use his business in the future!

Excellent customer service and great value! Helped us out of a jam the same day with minimal wait times. Very friend staff.

Had a pipe burst on a Sunday morning and this company was on site and the repair was complete within 2 hours! Amazing service!

Excellent quick service at a good price! Very professional! Highly recommend and will be using them in the future!

We are selling our home and needed our furnace inspected. Tony and Robert arrived on time to inspect it. Robert did a great job, even cleaned the heater in our garage. He was also honest. He found my friendslost visa card in my driveway and handed it off to me. I highly recommend this company.

Negative temperatures and boiler was acting up, I was worried about pipes freezing up, called plumbing and heating doctor emergency call out line at 1 a.m, Tony sent a guy out to troubleshoot and get my boiler running . I would highly recommend to anyone in need of a service call or a whole house install .

Had this contractor come to check my heater after the last earthquake caused it to leak and short the electrical components. I diagnosed the problem with the manufacturers help and even provided a part number. Heating doctor brought the wrong part, and never returned. I called and they hung up on me without a word never returning my call. Go somewhere else.This is not a new review. It was edited to jog your attention because it was ignored for over a year. Check your apointment calender for a home on Denali Street, Palmer. After the earth quake. Its not the wrong company.

Called spoke with Tony, told him the problem was having with H/W Heater. He came out promptly, took care of problem, at a reasonable price.Thanks Jay