My husband found this place by accident (via Google) when needed a part for our VERY old refrigerator which we couldn’t find anywhere. Mary was such an incredible help, she had the part in stock in her Warehouse and instead of making us wait a day or so in order to get it she told my husband she herself would drive to the Warehouse to pick it up so we could have the part the same day in order to save the food we had in our refrigerator, such amazing Customer Service!! Mary is a true professional, trustworthy and her prices are extremely reasonable, for that reason this will be our go to place for parts or/and service going forward.
Ive been using All Bergen Appliance for about 15-20 years. They are professional, reasonably priced and quick to get an appointment. I am very pleased and would recommend their services to anyone who asks.
Great service Mary got me the part in 1 day news the best service I have used
We called on a Saturday for an inexpensive dryer part. The women who answered the phone from hone went into the shop, drove the part to my house and did not charge us for the part. You dont get better customer service than that. I have used them for years, but not recently. She did not even know us. Thank you so much
Called yesterday to see if they had replacement part for my stove. They were very helpful and made sure that the part I was asking for was right. I was provide detailed directions to shop which included how to avoid Rte 17. When I arrived the part was ready and everything worked out perfect. Just a very pleasant experience which you dont see all the time unless you are asking for big ticket expense. Highly recommend. Great Customer Service
I Needed to replace a heat sensor on my gas range. I wanted to buy it local instead of using amazon. I called many places but this was the only place in north jersey where they could get my part. I came to pick up my part couple hours later at a great price. Will comeback.
My igniter broke on my oven at the most inopportune moment (isnt that how it always goes?). I looked online and although the part was available, there was no way I would be able to get it same day so I could finish cooking. I called All Bergen Appliance Service because they are nearby, they happily sold me the part (for a better price then online) and an hour later I had it swapped in and my oven working again. Very friendly service, thanks!!
Very honest and professional. Wouldn’t hesitate to use in the future and will be recommending them to anyone who asks about appliances.
Great customer service, understanding the need of customer regency.Highly recommended.
I was looking for a gas knob for my GE stove and called this place. Mary was such a wonderful person. She got this part for me within a couple of hours and also saved me a ton of money. Friends if you are looking for any appliance parts dont go anywhere just call Mary and you will be happy for your entire life. I wish we had people like Mary in every retail store. God Bless.
Recently I had an emergency where I needed a part for my clothes dryer. I had 2 loads of wash that Needed to be dried and unfortunately my dryer malfunctioned. I called a few Appliance parts and repair service providers and couldnt find anyone that could provide the part I needed without having to wait a couple of days. I then called All Bergen Appliance and explained my dilemma. I spoke to Mary who went out of her way to assure me that they would have the part I needed by the end of the work day. Great service, I highly recommend All Bergen Appliance Service.
Highly recommend! Maytag randomly broke down and I found All Bergen Appliance Service. They were so quick to respond and were fast to make an appointment to check my washer out. Obviously during the time of COVID, they understood how important it was for me to get my washer fixed ASAP. They knew exactly what was wrong and I was able to fix it for a great price. This is the place to go in New York and NJ if you ever have a problem with your appliances!
Bergen was excellent. I needed a new handle for our GE Cafe microwave. Sounds easy, but finding the right part was anything but easy. Mary, went out of her way to help me. (I mean above any beyond) I was extremely impressed. Mary thank you. Working with Bergen Appliance was a great experience for sure!
Last weekend, I needed a replacement part for my washing machine. After calling a few local places, nobody had the part in stock. I spoke with Mary at All Bergen Appliance late Saturday morning, and she really made it her mission to find the specific part. After locating the part, she drove all the way to Pennsylvania for pick up, and I was able to pick up the part the following day. Mary really went above and beyond to help me out! Great customer service!
These guy are great. Needed a part for my Maytag dryer spoke to Mary she had the part I needed but I could not get there before they closed so she made arraignments for me to pick up the part after they closed. Then she called later that afternoon to make sure that I was able to get the part. Outstanding customer service they have won a customer for life. I will not go anywhere else for my appliance needs or parts. Thank you Mary.
Needed a part that I could not find. Mary helped me out over the phone and I was able to pick it quickly. Could not be more pleased with service and knowledge. Highly recommend
Mary was incredible! I needed help finding a part that was causing issues with our washing machine. She took the time to help me find a solution that was the most cost effective... and the part was ready for pick up the next day. Mary’s honest advice is the reason I’ll go back for anything appliance related.
Extraordinary and superb service. Top notch customer service will definitely keep them on my contact list. All the best to Bergen Appliance!!!
Mary helped us with locating a part to repair our gas dryer. Great customer service and pleasant overall experience. We tried going elsewhere beforehand to a local business and we were greatly disappointed. From a first time customer, we would highly recommend for your appliance needs.
We are happy that We trust our Instinct and try this service! We had problem in our washer and if we hired someone to fixed it they might charge hundreds of dollars! We finger out it’s just a minor problem and one part need to replaced! We called MARRY 🙌🙌 and that was the right decision we made to fix the problem! She was so helping us so patiently with answering all our questions and not only that she had to spend a lot more time then expected to find the right part! But still she was happily helping us and got us what we were looking! Very professional and at the same time helpful! I recommend everyone to trust in SMALL BUSINESSES AND THEIR HARD WORKING OWNERS! Thank u MARY WALSH 🌺
All Bergen Appliance literally saved my day! Mary was super friendly on the phone and their technician was in and out quicker that I expected. I cannot be happier with the level of customer service I received and I am recommending them to everyone I can. Thank you All Bergen Appliance!
I just want to give All Bergen Appliance Service located in Paramus a rating of 10+. I called there looking for several parts and spoke to Mary, who was extremely professional and provided me with exceptional customer service. Their prices were extremely competitive and beat the competition by far. I just wanted to say thank you to All Bergen, I really appreciate everything and look forward to doing business with you in the future!!!
This service company is amazing. If I could give them more stars I would. They came when they said they would, repaired my (high-end) oven (which was repaired by another service company a year ago) for a very reasonable fee. They repairman was informative, neat and knowledgeable. I would highly recommend them.
My experience was excellent - All Bergen had the oven part I needed in stock at a good price. They were friendly and very professional - just what you want. I highly recommend.
Excellent service. Efficient. Wonderful to work with.Great service repair for appliances. Mary, the receptionist, is kind and efficient. David, the tech guy, is fantastic too. Ive used them twice for 2 different appliances. Fantastic service. I would highly recommend them.
They went the extra mile!I needed two parts - one for an emergency repair of my 5 years old washer (the water intake valve) and one for a 13 old dryer. I have contacted the business by phone, a couple of minutes before the closing time (6 pm) . Mary, the owner, spent the next 15min on the phone with me - to make sure shell get the right parts. I said Ill stop by to pick the parts the next day - but a few changes in my schedule prevented me to go. To my pleasant surprise, Mary offered to deliver the parts - free of charge - and it happened (!) in a timely fashion. A couple of hours ago Ive finished replacing the parts – both a perfect fit - and run a couple of loads through the washer and the dryer. Im a happy camper and I received a premium service without a premium price.
I found exactly the part I needed to fix my GE refrigerator at a great price. An actual person answered the phone and they were quick, super friendly, and extremely helpful. I must have called twenty other places for the same part and either didnt have it, they put me on hold for twenty minutes, or they were rude and way too expensive. Happy I found All Bergen Appliances. Would highly recommend them and will be using their service again if I need more parts for any appliances. Thank you!
My Kenmore dryer belt broke so I looked online and saw that All Bergen Appliance did sell parts to the public. So i took a chance and went there and saw Mary. Well, she was most helpful and new her parts! So nice to speak with a real person who cares and is willing to help. Price for the part was cheaper than online and i didnt have to wait for it to be shipped. Installed the part and was drying clothes in an hour!Needless to say, I will be going there for appliance parts now on.Thank you Mary!
In urgent need of a refrigerator part. I called All Bergen Appliances Service and spoke to Mary. She was extremely helpful and professional. She also saved my day as I couldn’t find the part anywhere else. I picked up the part and spoke to Mary in person. She is very pleasant, I will definitely do business with them again and highly recommend.
I was cleaning my frigidaire oven and accidentally broke my ignitor...I called All Bergen Appliance Service and spoke with Mary.. she was extremely knowledgeable. Fortunately she had the correct replacement part with her guidance I was able to save my Sunday dinner. Thank you so much!!!
A great alternative to ordering online. I was having dryer issues - I chatted w an online company. Explained it was running but not getting hot. I bought the fuse they recommended. Not only did it NOT work BUT if the fuse they sold me, was bad, it would have caused the whole machine to not work. Which was my exact question to them.All Bergen was great. In person I spoke to them, explained the issue n they sold me the proper group of thermal shut offs n fuse that I needed which easily fixed the problem. I am a customer for life n wouldn’t hesitate to use them to service my equipment if it was above my Capability. Ez to deal with.
I am so grateful to the owner and appreciative of the service I recieved. I explained the issue I was having with my dryer and some of the opportunitites weve been experiencing. Mary, the owner, sent an amazing service rep., David, to my home within 24 hours. He serviced my dryer and had me up and running in less than an hour.
I have been a customer of All Bergen Appliance ever since I purchased my home 20 years ago. I have had them fix every major appliance in my home and have always been happy with the work performed. They always come quickly and estimates are always spot on. Mary has always gone the extra mile to ensure that I was happy with the job and even applies coupons to my invoice even when I do not possess one.They have always been honest with me, advise when a repair may not be worth it to me and even go so far as to recommended new appliances that have a very good track record of reliability.In my opinion, you cannot go wrong with All Bergen
I recently found myself in urgent need of a part for my leaking refrigerator. Unfortunately, i figured this out at 4:45 p.m., shortly before most parts stores close. Mary from All Bergen Appliance helped find the part that I needed and was able to have the part for me by 8:30 the next morning. When I mentioned that it was a bit of a long drive for me, she even tried to find another parts store that was closer to me. That kind of service is rare these days and I am glad to have found them.
I needed a replacement valve for a GE stove top gas range. Amazon had the part, but could not deliver for 5-7 days. All Bergen Appliance Service was able to get it for me within an hour of my phone call, and their price was better than Amazon. Would absolutely use them again.
All Bergen Appliances is fantastic! We had a problem with our ice/water dispenser on the freezer door. Mary helped us figure out which part we needed and was so accommodating to help us get it. My husband is handy and says for parts, It’s only All Bergen for us. Thank you!
My washing machine broke and I needed a part ASAP. I couldn’t find it online with a delivery of anything less than “5-7 business days”. I called Bergen Appliance and Mary searched her inventory, located the part and had it in the store for pickup the next day( less than 24 hours) Amazingly the price was MUCH cheaper than anything online. And I didn’t have to pay for the shipping to have the part in the store the next day. Highly recommended business. Thanks Mary
Worst service I ever got!!!I needed a repair for my dishwasher. A technician came, didnt fix the problem but said its fixed. Mentioned that if the problem will recurred to call them and they will replace one part.Called them, asked to replace the part, they say theyll cal back- never happened, call them again- same thing. Called the third time- another receptionist answered and said that she will personally call me back with a price and a time window- never heard from them.
The best local appliance parts place. Thank you Mary for getting me my dryer parts the same day, and for a great price.
Good service. Reliable. Fairly priced. Pleasant to deal with!
Great customer service, had the part we needed and got it in record time. Would highly recommend.
I was searching for a part for a 30 year old dishwasher for over a year. Nowhere to be found. Mary at All Bergen Appliance Service located it in 5 minutes and had it the next day. Plus the price was right. Dishwasher runs great - Thank You Mary!
I dont like writing bad reviews but I had to for this: I called to get my fridge fixed and I was told someone would come over that day, but no one showed up. I called again and rescheduled for the next day. Again, no one came and no one called.. Then, I get a text message in the middle of the night telling me someone is coming by in the morning.. I said no thank you!
Before Thanksgiving day my oven wouldnt light. I was looking at cooking a turkey on my grill in the backyard. Clearly not an optimal situation. I called all Bergen appliance and described the part I needed. It was an old igniter that was not showing any continuity when I connected it to my multimeter. I was not optimistic when calling. All Bergen appliance service not only knew the part number when I described the igniter that I needed but also was able to find it in a matter of seconds. I was able to pick it up within 15 minutes. Great price. All Bergen appliance service basically saved my Thanksgiving.
I was in need of a thermastor for my Samsung Dryer. I called numerous places and they wanted to repair the machine and not sell the part. I called All Bergen Appliance Service they had the part on hand. Mary Walsh spent the extra 5 minutes on the phone explaining how to get to her store. This is definitely a business that values their customers!Very friendly and knowledgeable!
Zack just came by to fix my dishwasher, he was here in the morning, but didnt nave the part, he called back a few hours later said the part came in and came back same day!!! Who does that!!!, AWESOME. And know it was completely fixed. Thank you so much
Excellent service and sales. Friendly, Courteous and Kind. Highly recommend All Bergen Appliance Service
Great service,good prices, very happy
I have used All Bergen a few times. During this trying time they went above and beyond. Mary was so accommodating, if I could give them 10 stars I would. Please continue to support small business like All Bergen Appliance. We all need them at sometime. Thank you again for all you do.
Great service. I needed a fuse for my oven and they were able to get it within a few hours and texted multiple times with updates related to pick up. Thank you!
I was repairing my 16 year old kenmore dryer on a Sunday morning and I could not find any appliance part store open so I went on line and found All Bergen Appliance Service spoke to the owner Mary Walsh and in minutes I had the parts I need it .I give this store A++++
Friendly, honest and extremely fair service!!! These folks are terrific! Helped repair a Maytag dryer and saved me hundreds!
I needed parts ASAP All Bergen came Through big-time with sn unbeatable price to boot
I tried to replace the filter my elderly moms fridge and managed to jam it so that it was halfway in and halfway out. Mary was so helpful and understanding, and Andrew was able to change the filter in no time at all. Not only that, but also they very kindly waived the fee!I am very comfortable calling them to help out my mother, who despite having a wonderful caregiver, becomes very anxious when Im not around.Thank you, All Bergan Appliance Service!
Mary is very professional and the technicians are top notch !!!!! They were on time and got the job done right. I highly recommend All Bergan Applience Service !!!!
Mary was incredible on helping me resolve an issue with my appliance on a Sunday morning no less. She was super responsive and came back to me as promised. All Bergen will be the only number on my speed call list for repairs!
My father called looking for a part and he said they were very professional. During these difficult times they still responded in a timely manner. The part fit and worked perfectly. Overall great experience.
This service company is amazing!! Great customer service! Would definitely use this company again if needed!
My refrigerator is on the fritz. I called all Bergen Appliance based on information I got from the We Live in Bergen County FB group. I got Mary, who was actually driving to work. Mary listened kindly to my sad story and called me back after she researched my issue. Gave me the great news that I am covered by a warranty. Set out people to make sure that we knew whatwas happening. The repairmen were great.Kindness and customer service! Thanks so much All Bergen!!
Ive used All Bergen every time for my appliance repair needs. They arrive when they say theyre coming and get the job done. Had a testy oven and it took them a couple of appointments, but they got my expensive & fussy oven backup and working!! Thank you!! Mr. Vito is awesome and Mary, is the best!
Great company I was being over charged for a part and they called bs and gave me the part for much cheaper. Good honest people.
We called All Bergen Appliance on a Saturday afternoon because we had a broken fridge. Mary was very helpful and professional. She had the parts in stock that we needed and we went right away to get them. We really appreciate the excellent customer service!
The best and professional staff very knowledgeable about the parts they will have the part for you ready on timeLooking forward doing business with you
I called to explain problem with my refrigerator. The first Customer service girl hung up on me because I asked too many questions she could not answer. Second said she would have a tech call me back. that never happened. After reading the reviews, seems I dodged a bullet. will find another company, Thanks.
All Bergen Appliance is now my go to place for all my appliance issues. They were so professional, they got all the parts I requested and some I didnt even know yet That I would need in record time may I say. It is nice to see craftsman & professionalism is still alive
Friendly and professional staff! Very helpful and quick service! They had the part for my oven in stock and I was able to go right over and pick it up and start baking! I plan on using them for all my appliance needs in the future.
I would highly recommend this company. During this pandemic my fully loaded refrigerator broke. I called at 9 in the morning and they were there by 1:30 the same day. I was able to save a good amount of my food. I will forever be in their debt.
Service was great.She went out of her way to get the part I needed and gave me suggestions on what might be wrong with my dryer.
We have used All-Bergen Appliance for years and they are great. Excellent, knowledgeable and prompt service. A pleasure to work with, and they stand behind their work.
This is a great business to deal with, loved there service would recommend them to all. Thanks Mary for your friendly help!!
Mary was so helpful in helping find the right part for my fridge that stopped working. I was able to pick up the part the next day and at a great price !!
I booked an appointment and they were suppose to come the next day. I called the office and the said they had problem with the computer and could not book m appointment. I never received a phone call or anything. I called and they rebooked my appointment for the next and told me the time frame would be between 10am and 2pm. I called in the afternoon and the person who answer the phone said they would be between 1pm and 5pm. Nobody has the courtesy to give you a call and let you know. Waited for 2 days. This was a waste of my time. I would not recommend them.
Great quality service, professional, on timeI highly recommend this company to all friends and family
Not only were they helpful and knowledgeable but they went above and beyond to help me with a broken range. From the person who answered the phone to the person who came to do the repair they were both amazing and went above and beyond anything I could have asked for. I would highly highly recommend All Bergen for all your repair needs.
In the middle of the state of emergency, Mary did her absolute best to help me out with my broken dryer. I could not find anyone else willing to help with my repair. Im happy to say that WITHIN HOURS, I had a working dryer. Thank you, thank you!
The technician was hours late and had to come multiple times before my ice maker was fixed. Each time I waited all day for my morning appointment. He was very polite and seemed smart but clearly poorly trained in appliance repair. I blame the administration for this not the technician. I have used them in the past and was very happy but it seems there may be a new owner.
Mary is a SAINT! My oven igniter went out, and given the current pandemic situation I wasn’t sure about waiting a week for Amazon. Not only did she have in stock, she left for me in a secret hiding spot to pick up, and refused payment!!! Absolutely wonderful business and wonderful sense of community!!!
Mary and the knowledgeable professionals at All Bergen Appliance are the best in New Jersey. They carefully consider all of the facts and variables for each appliance that is presented to them. They are our trusted go-to repair people. If we could give more than 5 stars we would!!
Very helpful and nice woman in the office. Very nice and friendly dog too! Got two parts and saved me a ton of money on repairs. Thanks!
All Bergen Appliance Service, LLC Would definitely recommend them. Marie was very helpful in finding the part I needed. Great prices to.
Twice I have used All Bergen and much to my surprise they were incredible. They are very helpful in resolving my issue as quickly and efficiently as possible. The lady on the phone first wanted to make sure she was understanding what I needed and then confirmed that the correct part was available. I picked up the parts as we had arrange and was out in five minutes. Unlike other repair places I did not get the run around and was not lied to about having a part in stock. I will always use them when I need a part or repair.
I spoke to the owner on a Sunday. She had said she would put me on her schedule for Monday or Tuesday. And would call me back. I received no call. When I called back she was not there and never put anything in the schedule. She forgot. I scheduled another appointment for Thursday. I spoke to the owner again the day before to get a window of time. She had told me in the morning. Now its almost noon and I called and the office says she never put it in the schedule and I have a new window of 1-5. Very very unprofessional. I have used them before and all was great but its like I am talking to the wall and nothing getting done when talking to the owner. She answers calls after 5 and in the weekends - terrible terrible! And the girl that answers the phone during the week has no personality or tone to her voice. lol. Do not use them!!!
In the midst of the COVID-19 shutdown, my dishwasher broke down. I was unable to find the necessary part available online, with all places having delivery wait times of two weeks or more. I randomly found All Bergen Appliance Service through an online search. I called All Bergen, where Mary immediately secured the part for me, thus saving me two weeks wait time. Moreover, the part was cheaper than through the online stores. I picked the part up the morning after contacting All Bergen, and was able to run the dishwasher shortly thereafter. Mary at All Bergen could not have been more helpful, friendly or pleasant to deal with. I will be reaching out to them if (and when) I have another appliance breakdown.
Quick and easy service, great help in getting the parts I needed.
I’ve used them in the past with great results. Even though due to a mfr warranty issue they couldn’t help me this time, They gave me great advice, steered me to someone who could help, and couldn’t have been nicer or more helpful. I highly recommend them!
Mary was very kind and showed honest concern for my problem. Because of her my problem was solved
Absolutely would recommend this service. Mary helped give me guidance on repairs when Sears was dropping the ball from many different angles. Sears tried to get out of repairing my refrigerator for their originally quoted repair price and almost forced me to buy a new refrigerator through them. I then found All Bergen and was fortunate enough to get on the phone with Mary who helped me locate the parts needed and contacted Kitchenaid free of charge. She was a saint through the whole ordeal. I would highly recommend using All bergen for all your repair and advice needs!-Nick
Called in the morning and service was provided within hours. Technician was polite and knowledgable. All Bergen is the best!!!
Super nice, super helpful, super reasonable!
Called All Bergen for a dryer part. They had it in stock, received it gratis. All good!
Mary in the Parts Department was professional and helpful. She got the part we needed in less than 24 hours and it was exactly what we needed. Thanks!
Bergen scheduled next day and the repair person, Dave, worked until the job was done to my satisfaction. He persevered and finally resolved the issue after many calls to office and manufacturer support!! I am so happy to have my dishwasher back in working order . I highly recommend!!
Called around for LG fridge defrost sensor and nobody had but ... All Bergen was only place that had it for me in just two hours.
Such nice people and reliable! We ordered a part on Wed afternoon and by Thurs 10 am it was ready for pickup just as they promised.
I had a gentleman here in this past few weeks to repair my freezer and my dishwasher. His name is David. He was polite, came on time, fixed both of my appliances and I would highly recommended using All Bergen Appliance. I wish more places were as good as he was. ***** from me!Sincerely,Debbie C
All Bergan Appliance Service provided superb service! Quick to respond and provided excellent quality and pricing! Very professional!
Very knowledgeable, able to match my part when no one else could
This may be the best appliance service I have ever used. I informed the friendly customer service rep that refrigerator & freezer were not working & all the groceries I just purchased were spoiling. They immediately scheduled a repair service for the next morning at 8am. The repairman arrived promptly at 8am. He pulled my refrigerator out by himself. He had the parts I needed on his truck. My refrigerator was working again within a half hour. Thank you all Bergen appliance for a great job!!
-Quick service!-Knowledgeable sales staff!-Unbeatable prices!-And all this on a Sunday!Perfect.Use upstairs rear entrance.
Use credit card just in case Parts/service ordered in Jan 2020 and so far nothing has been done. i asked for a refund but so far no refund. I might have to take this case to court.