My wife and I are patrons of Bed Bath and Beyond at this location. Are experience each time we visit is very satisfying. This store is well stocked with merchandise to pick from and the help are always pleasant and very helpful. I get around this location on my scooter. Today we unfortunately left behind the battery in the parking space we didn’t realize until we returned home, we headed back & on our way I called asked for management the manager went out to look he found the battery and waited at the entrance till we got there and placed the battery in our car for us. I just wanted headquarters to know how helpful he was.RespectfullyFrank & Kathy Vetrano
Man named matt wonderful! Very knowledgeable and helpful. Excellent customer service every time.
Didnt have what i was looking for but of course i bought other things while there. Love this store.
For me, the place has nice merchandise not all but some items are very expensive unless its on sale and you have the coupon. But otherwise its a pricey place. I think the people like me only go because of the coupon otherwise they wont and you cant use their coupons on Harmons standalone locations now as theres certain restrictions now on their coupons like it used to be. and they dont even have a free shopping paper bags now which I hate because you have to buy a bag from them if you want or just carry your stuff in your hands which is I think is ridiculous! For that kind of big store and THERES NO BAGS!!! It doesnt make sense to me at all! At least Harmons stores do gives you shopping bags. I shouldve gave this review a two stars. Thats how I think and feel and their other sales associate are not really good or nice, what I mean is that they dont know how to treat their customers in a nice way, for me as a customer I feel it that way.
Kept neat & clean. Was unable to get what I wanted so I have to order & have it delivered.
Everyone was extremely helpful.
Good store, helpful staff
Bought ninja air frier its great
I had a problem with some merchandise and Lori in Customer Service was extremely helpful
I want to share what an amazing experience I had at this store. Mike the store manager really went above and beyond and Tommy did as well. I will always be forever thankful for their kindness and helpfulness. They really deserve 10 stars for what they did. There needs to be more people like them in this world. Thank you again.
Decent selection of items for home. Love that their coupons are accepted forever. Not happy to see unmasked people in Paramus store (before new store rules start 7/24). Come on, people! Hasnt Bergen County seen enough infection?! This isnt rocket science. Cover your mouth and nose in public!
Online pickup was chaos but in store shopping went smoothly
The greatest place. All the employees are very helpful and nice
Its a good store for buying everything youd want and need in your household. I really liked how much variety they had so if you ever want something for home this is the place to go for modern classic objects to bring home. Only downfall is the store isnt organized well so it takes time to find what you need.
Best BBB store and great customer service.
We were very pleased with the customer service on our Most recent trip, despite the busy time. We got special help in the curtain department. Then on to the holiday display. Our item was not seen, so another very busy clerk looked high and low with no luck. She then ordered it for us to be delivered to our home. The item was not expensive, but we were treated as if it was a large order. Very pleased!
I his is one of the best Bed Bath and Beyond in the country. Take a look inside and see the chef Central. Theres a demo kitchen in there and theres sometimes even food! The people are the best and helpful, unlike other stores in the area.
Go see Roxy, shes fabulous when it comes to her customers!
Shopping experience is sub optimal to say the least. The aisles are teeming with products fighting for your attention. The shelves are stuffed with products. Some things are merchandised so high you cant get them. Register employees are efficient and generally pleasant. Floor employees are Curt and combative. Good place to get what you need but the experience kinda sucks
I love this place because it is set up really nicely and there is a good assortment of items.
Poor customer service. I placed an online order for a product not available in the store. They shipped me the wrong item. I spent 60 minutes on hold with customer service, after they disconnected my call the first time. They will not send me the correct item until I wait for a return label, box up the wrong item myself and ship it back to them. It is very disappointing that all of the inconvenience is placed on me, for a mistake by made by Bed, Bath and Beyond. They did absolutely nothing about the inconvenience they caused me.
Great place to find whatever you need for the kitchen or for cooking. In addition to a variety of electronics from vacuums to radios and some smaller appliances. Can be pricey but watch out for the sales and you wont be disappointed.
Once again, the no understand English prevails, I order a towel wrap, and I was sent a dirty returned towel, come on guys, I dont want your filth in my house, AS WELL AS THE HORRIBLE RETURN SYSTEM THEY HAVE, YOU SUBMIT YOU WANT TO DO A RETURN VIA MAIL, AND THE NO UNDERSTANY THE ENGLISH REP SENDS A DROP OFF IN PERSON FORM, AND YOU CANT CHANGE IT,,, WE ARE ALL DOOMED, THIS BUSINESS HAS GONE TO HELL, and of couse, its all blamed on the pandemic,,,
This bbb is better than the one on rt 4 next to Ikea in my opinion. A much larger cookware area, and coffee area. The also have a staged area for cooking demos. You can find almost anything you need here for kitchen or bathroom at a relatively low price. They do carry Dyson products and have a Harmon inside the store. Tons of coupons to be found online and sometimes at the register.
They are starting to change the store layout. It is looking good. Love the new kitchen section.
Customer service here was really outstanding. The guy I spoke with in the coffee machine section was very knowledgeable, when I research a product I use Amazon, consumer reports, Wirecutter, and YouTube reviews. I usually end up knowing more about it than retail salespeople, but this guy knew his products really well. Highly recommend going here instead of Amazon or someplace else online.
I like this store because its big & they have a good selection of things. The staff is nice, & ask if you need any help. They have cool things & there are usually 20% coupons.
Fashion center bed bath and beyond. Worst customer service from named Melissa. She was nasty and very unprofessional. There was no one online she said I have to back up and standing online with ignorant look. That’s totally is not customer service was there for. Your company deserve better service.
O my goodness! This store definitely is beyond. I stopped by the other day to purchase a squeegee for my shower. I almost had to call my husband to come take me home. I didnt want to leave.They have so many selections of things for the home, towels in every color, bathroom accessories in every price range and thats only one tiny section.Must go in and look around. If you need it in bed, bath, and also kitchen, it most likely is there and is affordable.
You need to hire friendly and competent sales associates! The lady assisting me with checkout, Mary, was rude, dismissive. When I very politely asked whether she knows how to pull up the coupon on my phone from Bed Bath website, she snapped: “ I don’t know, I don’t own a phone!” Then once the coupon wouldn’t scan, she looked completely annoyed, called a colleague, who informed her that it meant the company was not accepting the coupons on a product. I ran back to the shelf, took a different product by different company- same problem, but at this point I was with different sales associate, who was more helpful. I pulled up a different coupon and both products scanned with no Trouble, with coupons accepted. Completely unacceptable attitude at Customer service and checkout! Train your employees to be knowledgable and polite!
The best bed bath and beyond store in the area. They have stuff from chef central. So many options.
This BBB has more designer options in each department. Their beauty section can use a bit of an expansion. That said, I can normally find what I need here. Price matching is also a great plus along with BBBs awesome coupons.
Stock is low. Floor help is scarce. Long lines at only 2 open registers. Very disappointing! Visited again recently and service was still very poor!
Store finally open, social distancing made easy
Always able to find what I want/need there. Coupons are good also!
Big store, have almost everything you can think of. Decent prices. Very friendly and helpful staff - they helped locate a missing child.
Good selection, friendly staff
Good service. A lot of problems with some items at the cash register. Watch the customers holding the lines due to the above issues
This store compared to other locations is really lacking. They need to get better selections of pretty much everything.
Great place to shop, friendly staff always willing to help. The 20% coupons keep me coming back for everything. Such a smart way for BedBathBeyond to get us coming back. No need to wait for sales.
Went to return / exchange something. The fact that they only have one computer at customer service that cant place orders is annoying because it forces you to go off to find someone e who can and then come back. Just not a seamless process. However, the people are helpful and super nice.
Not a lot of stock on the shelves, and they are understaffed
Real nice store with a nice expansion to include a coffee and cooking section plus an expansion of the cookwares area. Like their discount coupons and that they carry quality merchandise. Lots of friendly and helpful staff.
Went for last minute Christmas shopping and had such an amazing experience. Employee Richie helped me tremendously and searched for an out of season item in the stock room. Great store, great employees.
Great store. Its here if u need it, great prices
I just love the chef central store! Every possible gadget for cooking is there! And great customer service too!
This place is like a candy store to me. Every time I go in here I spend unnecessary money. Although its a great thing, my pockets can agree with me. And one more thing. Prices are low and I consider it an inexpensive place to shop at. LOL... I am looking to go back and spend some more money real soon. LMBO... Dont judge me
Nice selection of items. The coupons are always handy.
Although this is a destination store, meaning you have to travel with car to get here, you get everything by coming here. you have 3 levels of stores, so once you are done with one you go to the other, I like coming here, they have people who want to help, store is organized and well taken cared of, I travel to come here!
As always
There is a chef central section in here... I thought I had lost that store forever. Love that it is back here.
Great selection. Clean. Big clearance section. Friendly staff. Parking is great. Can enter from front or back of the store.
They have very helpful and kind staff and very good priced clearance items, also (Chef Central )was a refreshing surprise to see Now in Bed bath and Beyond !! Both are worthy of a visit and you will be happy that you visited them ! Dont forget to sample their free tea & coffee samples in the Appliance section !!!!
Its a store that has a little bit of everything for the home. I love coming here to find certain things you cant seen to find elsewhere
This is my favorite bed bath. They do small cooking shows and their kitchen section has everything you can think of.
This is a super store. You can easily spend hours exploring. The staff is very helpful.
Great store with a large chef central section, as well as a demo kitchen with knowledgeable staff. If anything, I feel that the store is a bit cramped with narrow isles.
I love this place. Shopping is easy since everything is very organized.
I asked for a farberware microwave/grill/air fryer last Friday. There werent any available in the store. Young man said he could have it brought in from a warehouse. He said should be available Tuesday and I left him with a phone number to confirm it was there. I did not hear from him and this morning I called 0the store and no one answered. Arent all of the customers important? I was hoping for an answer before I made a wasted trip. I wanted to place a hold on it and make arrangements to pick it up. I guess all sales arent important to you. I am a senior citizen with handicaps, and didnt feel that I was being served. I guess Ill have to find someplace else to shop.
Easy and fast getting my cleaning supplies.
Well stocked quality items, 20% off always.
Thomas (in his role acting as manager ...but according to corporate he isnt ) and Frances (customer service)...wow! Ive never been treated by someone like this at any bed bath and beyond . Snarky, sarcastic, and rude. Luckily corporate and the district manager will be helping me out with what this store couldnt, as they did not follow the Bed Bath and Beyond policy . When I asked if there was a number to call for better assistance the manager told me to contact them and that his name was thomas with a t. Thomas, your job is not to make snarky remarks at people to make them feel uncomfortable .It is to make your customers enjoy their experience shopping at your store. Might be time for some training buddy.
Good prices, good selection, helpful staff, clean & organized shelves
Fully stocked store. Just hard to move around. The isles are so small
Best place to shop and save whatever it is you may need for your home.
Ooooh my goodness ... I love this store one of my top favorites I have to force myself to leave ... but the staff is extremely helpful and nice
Very helpful people on the floor that went about e and beyond this time. Love the coupons
Great place has everything I went to browse through the clearance section at this time.Also stop by the free coffee or tea a new section that I love!
This store has a much larger selection than the other BBBs in the area. Chef Jenna in the Chef Central area was fun to work with and highly knowledgable. She spent a lot of time with us and gave us a chefs insight into myriad kitchen items so that we registered for the right stuff. Shes great!
Love and am sad it will he Closing.
They have everything your kid could possibly need for a college apartment and the Beyond discount of 20% off all year (for $29) is a great deal if you cant find 30 coupons at a time
I have always like bed bath and beyond the people are very helpful
The girl that waited on me was very professional and very efficient she found my order and took care of me very quickly should be employee of the month.
Cashier was very abrupt because I didnt know how to do my debit card
Compare to other bed bath, I was not a fan..No one knew the where certain things are located, which made it hard... Especially, if its your first time in there.
Was looking for a vacuum cleaner and a sales person helped me decided and even put it in my cart. Good customer service.
I love this place the cashier was nice enough to use a $10 off coupon on my purchase.
Good hand car wash thats not overpriced
They still take coupons
Huge Harmon fan!
Has pretty much everything I need here and I like that they take expired coupons.
I can always find lots of good sales at rt 22 bed bath and beyond I enjoy going
Not a fan of bed bath and beyond. everything is over priced. good when you have coupons. staff didnt know where anything was.
I absolutely love this store. I can spend all day and leave having paid a boatload of money for a million and one things brcause they have EVERYTHINGGGG! Its amazing. Whatever you need for your house or dorm can be bought from BB&B for less than anywhere else! And they make your life so easy while shopping. The staff is uber friendly and helpful, whatever you need
Love going to this store they have everything you need for your home .
Great back to school supplys for college students. Staff is always helpful
Awesome store, tons of great items, decent prices.
Very helpful staff if something is mot in stock they will send to you no charge
Starting to sell more and more junk. The place is ok. Use your coupons however.
Great prices especially with coupons and competitor coupons. Nice selection with Harmons
Great store with Chef Central there
Today there registers were down. What timing, I left but some were in need to wait it out
The Ramsey store was not too crowded for a Tuesday evening, but the beach cart lounger I was looking for was not in stock at this store. I had to go to a store in Paramus to find it.
Very neat clean employees very helpful and friendly. Ample parking. I dont live in this area I was just visiting .I have been in alot of bbb in nj and by far this is the best one.