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ZAGG
1 Garden State Plaza Blvd, Paramus, NJ 07652, United States
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ZAGG
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Ja
Review №1

The sales guy at the counter was great. Explained everything and quickly took care of what I needed. He was very helpful with all the customers that were there and knew how to multi-task efficiently so no one had to wait longer than necessary. A+.

J
Review №2

Great quality screens and phone cases! I’ve been going here for years. I love the concept of buying a case or screen for the full price then replacing for $10 as needed. The customer service is excellent and the employees are so nice, friendly and accommodating! I went right as the store was closing and even though the guy was closing he still helped me and let me get/replaced my phone screen protector. Love this place so much, I always recommend this place to people 😊

Ja
Review №3

The service I received in this store was amazing. They were very attentive and very enthusiastic to answer my questions. They explained other products that I may venture into which I appreciate because I didn’t know of them. They were very friendly and welcoming. I appreciate the service wand attention. I will be going here and recommending my friends and family to do the same!

Sa
Review №4

Very helpful and knowledgeable. Its refreshing to chat with customer service people that know what theyre talkin about. Left there very satisfied.

Fr
Review №5

My experience at Zagg went smoothly. The people who worked on my devices worked quickly and efficiently. Everything came out perfect.

Vi
Review №6

Super fast, efficient and friendly. Couldn’t ask for more. Sheraz is knowledgeable and very helpful! Hope I don’t have another crack; but if I do, hope to get Sheraz’s help again!

Ju
Review №7

Great smooth transaction Mr Sirhaas has great customer service and was very knowledgeable about the different products. Appreciated his help. I am happy to recommend Zagg to anyone looking to protect their valuable phones.

Gr
Review №8

Sheraz was excellent. He explained why I should use a better upgrade to replace the current plastic screen saver. Very professional.

Vi
Review №9

Got my screen protector replaced. The service was quick and I was in and out in a few minutes. Couldnt be happier.

St
Review №10

The guy helping us was very knowledgeable and extremely helpful. He did a great job putting the screen protectors on and even fixed a bubble on my girlfriends Apple Watch which made it look like new after two years. I’ve been going there for the last 4 years and ZAGGS is still the best.

Ro
Review №11

ZAGG has always been excellent in customer service. The person who had helped me yesterday was very accommodating and did an excellent job . I will always recommend ZAGG to all my friends. Keep-up the great job. 👍

Ar
Review №12

The service is fast and the gentlemen working there are kind and professional. Good service always!

Da
Review №13

Always ready to hook my up with a screen protector. Excellent t service!

Je
Review №14

Xcellent customer service. Very efficient. Sheraz was great!! 😊

Ja
Review №15

He was good, went over my options. Replaced my watch protector and sold me a new iPhone 12pro protector. Much better than buying the protector from apple store or Amazon. If it breaks they replace it for $10. GREAT DEAL!!!

Eu
Review №16

The gentleman that attended me was quick and efficient. He did not try to force feed me some product nor was he unprofessional in anyway. Try customer service. Thank you Zagg @ Garden State mall. You guys are awesome.

Ad
Review №17

Really quick, very good at their job. Definitely recommend zagg as a whole. I’ve used them for broken screens and phone case replacement at a fraction of the original price to replace for the same thing.

Al
Review №18

ZAGG always does a wonderful job. I honestly do not know what I would do if they did not have this location at my local mall. They should have more locations. Great customer service and price is why I stay a dedicated customer.

Th
Review №19

PROS: The staff is always nice here and very helpful. They sell every type of phone and tablet accessory and the place is always kept clean. They have good quality products and they offer discounts here and there.CONS: They take forever putting on screen protectors which forms a long line. Also, despite their good quality products I still think their prices are a little too much.OVERALL: I always come here to get my screen protector for my iPhone. They also will sell you a new one for 75% off when the one they give you cracks

Sa
Review №20

Such a fast and easy process! I even got a replacement phone case for $10

St
Review №21

The only place I’d recommend for screen protectors, cases.

An
Review №22

The zag store is always a pleasure to visit. Fast, excellent service and very knowledgeable. I’ve been using them for years and recommend them to anyone looking for high quality accessories and service.

Su
Review №23

Great fast service. I hadn’t been to this store in over a year and there was excellent signage to redirect me to the new store location in the mall. There was a little line, but I was served as quickly as I could be. Knowledgeable and professionally done.

JE
Review №24

Was sold a lower quality screen protector for my galaxy s21+ at a Verizon store. When I went to zagg to replace the protector the gentleman working sold me a better quality protector for ½ the price Verizon was. Very happy with the install and customer service!

Er
Review №25

Friendly but with a sense of urgency… They exchange my screen protector like in 3 mins and it looked amazing

na
Review №26

I have been going to Zagg in Garden State Plaza for years. They are professional, knowledgeable, fast and so nice. They also have the very best screen protectors.

Je
Review №27

The gentleman who helped us today was very helpful and polite. He was very patient and showed us all of the options we might want.

Gr
Review №28

Had what I needed done very quickly and the customer service was great. Wish it wasn’t so expensive but time will tell if it was worth all the $$$

Wa
Review №29

Very courteous, helpful and quick!I had no problems with getting my screen fixed

Jo
Review №30

The staff made it so easy to get my phone a screen protector and did a fantastic job on the installation! Definitely coming back in the future!

ju
Review №31

Very knowledgeable salesperson took careOf me. Very helpful and friendly

Ta
Review №32

This was absolutely one of the best experiences ever. Thank you so much

Ro
Review №33

Its was quite a learning experience,& the Patrons were very nice and patiy, would deygo again & refer friends 👍🏾

Je
Review №34

I being going to this place for 2 years thanks to my lovely husband who always keep breaking his screen. Every time I go I get treated with care and very friendly. Thank you so much.

Mu
Review №35

Sheraz was very helpful. Perfectly applied the screen protector, and very fast too.This might not matter much for putting on a screen protector, but he was super friendly and just pleasant to talk to.

Mi
Review №36

Zagg is the only place to go for high-quality products and excellent customer service!

D
Review №37

They are very fast and do a great job at installing a new protective screen on your phone.

La
Review №38

Very knowledgeable extremely helpful. Great experience

Ed
Review №39

Great service. Very thoughtful and understanding. Pleasure to do business there. Warranty replacement completed without any issues at all. Very Satisfied 😃

Ti
Review №40

I have been using Zagg screen protectors since iPhone 4. The quality and service are excellent. They are always improving and innovating. I wouldn’t use anything else.

Ma
Review №41

Sheraz was amazing! He was knowledgeable in his work really expedited our time there!! Will definitely go back.

Da
Review №42

Jeff helped out with my sons cracked iPad screen… quick and reliable!

Na
Review №43

Is the best place …takes 5mins … they always do a good job. I recommend this place I been their costumer. maybe more than 10 yrs.

Ka
Review №44

I took my glass screen cover to install. It was the wrong one. The gentleman who helped me got the right one and I was done in less than 5 minutes to finish. He also told me exactly how to get a refund for the one sent in error. Super-simple and super-friendly! I would recommend to anyone!

Al
Review №45

Sheraz was very friendly and accommodating. Highly recommend this place

Jo
Review №46

This location is always on point. Their sales group are professional, helpful, and prompt in all their services provided. Highly recommend this location!

Da
Review №47

Went there to replace the screen protector on my daughters phone. Quick and easy.David

Wi
Review №48

Do not go to this store, they always try to cheat you when go to get a warranty replacement, they say they dont have the exact screen protector, but, something similar, but better and then want to charge you retail price. Or they will install it and tell you that you agreed on the price difference, I declined to accept the price difference and theyremoved it and left ne with no protector since my old screen protector was badly damaged when removed, I called Zagg and they told me each works independently and they no control.store.actions

Al
Review №49

I was able to get a replace my screen protector and the general man was nice and gave me his honest opinion about what he thinks would be best.

Se
Review №50

Very informative. Great experience. Was in and out with a new screen protector in less than 2 minutes.

Ro
Review №51

Always get treated with respect and honesty! Love their customer service

An
Review №52

The guys working there are the best! They greet you as soon as you enter the store and ensure you are satisfied before you leave the store.

Li
Review №53

I can always rely on ZAGG to be quick and efficient when replacing my screen protector.

Ch
Review №54

Zagg is the best place for screen glass. It lasts a long time. The employees are always so helpful and professional.

Ga
Review №55

Sherazz was of great help. made sure I was taken care of

IN
Review №56

Cheating service, worse people.... Stolen other money.... Cheating cheating.....Look my receipt what he charged me and actually I went for replacement but he did a excellent cheat job... Better they can go better job instead of robberyLook at my receipt this is replacement?... He added some item to take 15$ from me.

Ke
Review №57

Always very happy with the service at Zagg we were in and out of there and had both screen protectors replaced in five minutes for $20

Ma
Review №58

They always have great staff that is kind and try to wrk as fast and diligently as possible. Love this place!

ni
Review №59

No complaints! I’m in and out every time! Shiraz is always the guy that takes care of me and he is flawless and quick!

Ju
Review №60

They are great. Only thing is they don’t honor replacing if lost or if you upgrade phone.

Ni
Review №61

I’ve been a loyal customer with Zagg since the first iPhone came out!!I love how Zagg products are the best and how they stand behind their products.Customer service is extraordinary and I recommend this store for all your needs🤗

Ev
Review №62

Great customer service. Quick and easy screen protector replacement. Thank you, Jeff!

Am
Review №63

Zagg is a great place professional and fast. Great experience.

Da
Review №64

Great experience here. Always very helpful and now they are in a bigger location with more selection of cases and accessories. ZAGG protectors are great!

Ca
Review №65

I have been visiting this Zagg kiosk for years. Great service. No fuss. Friendly staff. They recently moved from near the Apple store to a temporary location just outside the Nordstrom mall entrance due to construction in the mall. Don’t miss them at the temp location. Great protection for your phone.

Ge
Review №66

The best customer service and hospitality I have ever received from here 11/10 would recommend coming here to get stuff done.

Ma
Review №67

Service was fast and excellent. Had trouble finding new location, was worth the search.Bought a new protective screen plus outer case.My phone look brand new.

sy
Review №68

Oh quick and easy! Was in and out in no time. Jess is awesome

Mi
Review №69

He was fantastic! He was very helpful and kind in working with my 14 year old son decided on a screen saver, cover, and pop socket.

Mi
Review №70

Great service, quick and easy to update phone protection. Thx again team.

Ro
Review №71

Jeff-Crushed it!💪🏼Knowledgeable, fast and friendly.Fantastic customer care, Keep up the great work.

je
Review №72

They were very helpful the products work well. Very friendly

En
Review №73

I always rely on this location and the staff are super friendly and efficient. Thank you Sheraz.

Hy
Review №74

I have been a customer of ZAGG(Garden State Plaza, NJ) location for years, maybe close to a decade.Each transaction I had with them are trouble free. At times, waiting lines can be long, however I could see that personnels/s are doing their best to service each client efficiently and professionally.SHERAZ had helped my family on 7/14/2021 and assisted on determining of which products would suit our needs. He took his time and delightfully answered all our concerns. At the end, it’s not about sales…it’s all about the quality of service that makes come back over and over.By the way, loved the new store.As long as ZAGG store is around, we will continue to come to you for our devices’ needs.Great job SHERAZ!!You win us over again!!-H

Wi
Review №75

Super professional place. Staff is amazing and extremely helpful.

cg
Review №76

Sheraz was very helpful and fast and explained things very well about 3 other items I was interested in and did a great job putting the glass s on my iPhone Thanks

Bo
Review №77

Quick repair, price seemed reasonable. 2nd time using them and will continue...well if the kids keep dropping them.

Me
Review №78

I was met with great professionalism, and immediately got my issue resolved. I would definitely recommend this company.

Ch
Review №79

Highly recommend, they were honest and very efficient!

br
Review №80

Sheraz was quick and efficient. He was Very friendly and made my visit very pleasant.

Zu
Review №81

Great customer service. Quick and efficient

Ty
Review №82

Amazing customer service, and the products they sell are also worth every dollar and amazing!!!

Ri
Review №83

It’s always a pleasure doing business at this location. The staff are very helpful and professional.I highly recommend this location to anyone looking for a Zagg product.Rich Romaniello………..

La
Review №84

The store had what I needed. The staff was very competent and efficient.

Al
Review №85

I have been using them for years been thru a couple of owners good customer service they always stand by their product

Li
Review №86

Sheraz was pleasant, knowledgeable and fast! As for my product…..I love Zagg. It definitely protects my iPad and phone screen from cracking. I seem to be a regular here! Thanks again Sheraz!

S
Review №87

Quick and friendly service! Great customer service. Thank you!

Lo
Review №88

Very professional. Great service.

Ro
Review №89

Fast fast fast! In and out in literally 10 min! Great service!

Ma
Review №90

Great service and would definitely hit them up in the future!

Je
Review №91

The workers are very polite and knowledgeable on the screen protector of phones.

St
Review №92

Bought a new glass screen protector to replace my broken one. Quick and half the price of one from the Apple Store ($50 vs $100), AND future replacements will cost me only $10 !!! This is a great deal!

Jh
Review №93

Great customer service. Fast and clean install for my iPhone 11 max

Em
Review №94

Amazing experience, Sheraz was so helpful, patient and answered all our questions. Thank you!!

Ba
Review №95

Excellent place. They explained to me the best options I can have to protect my phone. Very satisfied. I would recommend this place to buy phone accessories.

RM
Review №96

Knowledgeable, professional staff, helped me with prices and actually gave me a friendly discount.

Ad
Review №97

Excellent service and just all round great staff. Very knowledgeable.

ma
Review №98

Fast service. No?’s asked got me replacement screen cover

S
Review №99

Very happy with the service & quick repair. Offered items that Verizon didn’t, with a large selection to choose from at reasonable prices.

Pa
Review №100

Great brand, they back all their products 💯. Always excellent service. Would never go anywhere else!

Information
35 Photos
100 Comments
4.1 Rating
  • Address:1 Garden State Plaza Blvd, Paramus, NJ 07652, United States
  • Site:http://facebook.com/zaggatGSP
  • Phone:+1 201-367-9026
Categories
  • Cell phone store
  • Cell phone accessory store
  • Electronics store
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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