The staff was very professional, walked me through the eye exam explaining each step and made me feel super comfortable throughout the entire process. They were able to then assist me with choosing the glasses that were right for me and were helpful and very courteous.
The eye exam was very good. But my prescription did not contain the PD and when I called they said they didnt provide it. The optician would need to provide it. Imagine the eye exam and doctor just lost a potential repeat customer. Philip F Gomez
I have never had such a pleasant eye exam experience. The staff was very friendly and thoroughly helpful explaining the proper steps to take when using contacts. They made me feel welcomed and like they genuinely cared.
Everything was very clean. The doctor was so nice. He explained everything and answered my questions so that I was able to understand. I will definitely go back.
After reading the reviews about this place, I gave it a try. I’m amazingly surprised with their services. They’re very nice and professional. The only downside is not a good location. if you missed the turn, you have to make a big u turn. Overall, I’m satisfied with their services so far
Very personable. did not feel rushed.very helpful, they remembered me and i was extremely happy with experience
Everyone was super helpful and kept everything so clean which I appreciated. Appointment reminders and even letting me know my copay ahead of time is super helpful. I had Dr. Smith who was the sweetest, answered my questions and I appreciated the recommendations regarding my glasses. My experience with both the eye exam and getting glasses with LensCrafters being right there all took about an hour and that includes the short wait times in between. I usually hate going to the eye doctor (have had bad experiences in the past with poor attitudes, not clean) but this appointment was so smooth and felt confident that everyone working there knew what they were doing lol which is important 😝.
Everyone was so nice and so helpful! Thank you all so much!
Excellent and complete exam. Dr. DeYong is very kind. He is very thorough and cares not only for the eyes but the patient as a whole. The testers are cheerful and explain each test and its purpose.
Extremely professional staff that works very well together and cares about their patients.Thank you again for all your help and making my first contacts experience an easy one.
Michael was fabulous. Definitely knows your products and helped me pick out a great pair of glasses that better suit me! He was a pleasure to work with!!!
Excellent eye doctor and staff. Very affordable prices. Ill definitely be returning again.
Very thorough exam to make sure I had the best prescription for my contacts. Loved their eye exam format which is much better than my previous optometrist. Staff and Dr Nicholas were professional, and took their time explaining everything.
Was great staff was very professional very helpful and give us the best deal on our glasseslove our eye Dr he is great and pleasant to talk to, good service. we would not go any where else. thanks for all your help
Excellent customer service! Excellent eye Doctor who helped me tremendously. The only negative is the terrible location and potholes driving in and in the parking lot.The entrance off Rt. 17 is hard to see and once you mss it you have to make a u-turn and drive all the way to Century Rd. and back. I love this place - please get a better location.Teddy Shapiro
Super friendly staff, easy to schedule, quick and painless appointment, and no wait.
Everyone I worked with during my visit was friendly and knowledgeable.
All the staff where amazing and made me feel very comfortable. Also Dr Smith was very detailed and extremely helpful. Highly recommend place to go if you need an eye exam.
The technician, doctor and associates were very attentive to my concerns. They made the experience so easy, pleasant, and painless. Overall my wife and I were very satisfied with the team and services.
Been going here for years. Easy to make appointments. Usually no wait. Staff is great, so are doctors.
Every time we come here for contacts, glasses, or exam it is a great experience. All the employees are extremely nice and helpful.
Entire staff at this facility behaved in a very courteous and professional manner. Would highly recommend them.
Been coming here for a few years now and never had a bad experience. Doctors are professional and knowledgeable. Staff are friendly. Would definitely recommend this location for an eye exam.
Easy, clean and quick. Thorough eye exam by the doctor who is super friendly and informative.
I got there early and they took me early. Everything was sanitized in front of me. Ive been going to Dr. Rosen for almost 10 years now. She diagnosed my glaucoma when I was about 48 years old. I would highly recommend her!
Always a thorough exam and a comprehensive discussion with the doctor afterwards.
Dr DeYoung is a compassionate and personable dr!! Not only did he spend a lot of time with me, but he took the time to explain my situation in details!! I look forward to my next visit!!
I have been a customer at the Eye Exam Group for years and have had a great experience, nothing less. I see both Dr. Rosen and Dr. Nick think who really go above and beyond with their checkups and examinations. They give boutique quality attention and provide a comfortable experience. They staff is wonderful as well with the prior testing, very friendly and beyond clean and cautious especially with the recent pandemic circumstances. A+ Quality
Minimal wait time. Courteous and professional eye exam.
Great experience. Shawn, kim and doctor nicholas were very professional, and also the rest of the staff. Thank you
I have been going to this office for many years. Dr. DeYoung is a very dedicated Optometrist. He truly cares for his patients and answers any questions you may have. Dr. DeYoung is compassionate in what he does. The office is clean and staff is friendly.Tina L.
A very friendly efficient and organized team of experts. Finally found my forever place. Thanks
Efficient, friendly, considerate of sanitary needs.
Everybody was helpful. I had 3 kids and the process was smooth. We did not have to wait long at all, and the kids were all happy with their glasses.
Quick, efficient, and pleasant visit. Thank you!
Quick, friendly, efficient, comfortable. Same as every other time.
I felt very comfortable, was very clean and I was not left waiting.
Staff was attentive and extremely cordial, provided clear instructions.
I had a wonderful experience at The Eyexam Group. Staff was friendly, office was very clean and they were constantly sanitizing equipment. The Doctor was knowledgeable and thorough and took time to answer my questions. Excellent experience, highly recommend.
The entire staff, Doctors and techs are wonderful. I have been going to them for years, following them from the Route 4 location. I have very poor vision and wear both glasses and gas permeable lenses. They are extremely knowledgeable and always able to help me. I will never go any where else.
Very efficient and thorough. They were great with providing a clean and safe environment.Techs and eye doctor were friendly and detailed with the exam process .
Everyone was very nice and professional
Personnel friendly. Confused however after exam by doctor. He gave me info about sight in right eye in 2019 as 20/20. Says today’s vision is 20/80. However, during exam in 2019, doctor said vision was “very poor”. Not understanding such disparity.
All COVID-19 protocols were followed so I felt extremely safe during the exam. I have been seeing Dr. Deyong for several years, and he is very thorough and patiently explains all results of the exam. Highly recommended.
You were very friendly and professional.
Ive been seeing Dr. Nicholas for many, many years and hes the best! The staff was excellent, as well. Never a problem.
Excellent staff and excellent service.
Store was clean, staff was great, responsive and really nice. Eye Dr. was amazing. Such a great eye exam. Purchased 2 pairs of glasses and that experience was terrific as well. Overall an outstanding experience.
I have seen almost every doctor in the office and they are all very thorough, professional, and knowledgeable. The staff is so friendly and they really make you feel comfortable and at home. Overall a great experience - I’ll never go anywhere else!
Very pleasant staff and Dr. Deyong couldnt have been nicer. Very pleasant experience and would recommend highly.
All your staff especially Dr. Rosen was exceptional, caring, efficient with her time and could not have been more happy with the results she was able to give me.My eyesight is greatly improved and feel Ive made a new friend at the same time!Thank you for engaging in such an amazing individual!
I have been going to the Eye Exam Group for a number of years. I could not be happier.The staff is always polite, professional, friendly, and knowledgeable. And they remember my name. I have gone to 3 of the Doctors at the Group. I do not stick with just one. Each Doctor is exceptional. I have very poor vision and wear gas permeable lenses. They were able to correct my vision and I am very comfortable. I will never go anywhere else
Dr Nicholas is the best eye doctor EVER !Very knowledgeable with a wonderful bedside manner .. The assistant that helped me choose my c contacts was awesome . This is the only place I will go to for my eyes 😄
All staff I worked with during the exam were very thorough, friendly, and professional. They listened carefully, and provided great recommendations and information to answer my questions. I really appreciated the individual attention and felt I received the best of care. Thanks again for your kindness, professionalism, and expertise!
A very thorough examination for my mom, but more importantly a very helpful, patient and friendly staff.
I arrived early for my appointment but didn’t have to wait. I was given all the preliminary tests right away and was seen by the doctor soon after. I was very pleased.
Excellent service, knowledgable doctor, frame and lenses done in less than one hour.
Dr Rosen is a customer service oriented professional!
This was probably the best eye exam I’ve ever had. It was thorough and Dr. Nicholas took the time to explain everything and answer questions I didn’t even know I had. The whole staff was professional and friendly. I was seen at my appointment time which is almost unheard of at a doctor appointment these days. I would highly recommend coming here and scheduling your appointment with Dr. Nicholas.
I was made to wait 40 minutes even when the appointment was a confirmed appointment and that too in this time of COVID. They do not respect your time although want you to reach in time for the appointment.
I love coming here! This location consistently delivers great service! I got glasses earlier this year and went in to get contacts today. The eye exam was very thorough and the staff including the doctor were very friendly and knowledgeable. This is the best Lenscrafters location!
The optometrist who did the final tests on my eyes was very professional, knowledgeable, and informative. I can say likewise for the technician who did my initial eye tests . And finally, the guy who helped me with my frames was exceptionally helpful and attentive. He even sought the advice of his manager so I can avail of a discount!!! I am so glad to have come back!!!
Always excellent service, my eye place for about twenty years, very professional and friendly.
Very friendly and knowledgeable staff!
Have gone to the eyexam group over 20 years for my contact lenses and glasses, all of the doctors are great. Staff is very helpful and I will not go anywhere else!
Complete eye exam by a competent and professional team. Dr. Lydia Rosner is very thorough and explained every step of the exam and explains results in complete detail. My favorite doctor!
Dr. Nicholas is the best eye doctor. I love going here. He is thorough & so nice. I always have a great experience here.
Everyone here was extremely professional.. the exam was very thorough and Dr. Nicholas was so nice and explain everything he was doing.. Jasmine was the best ever!!!! She spent a great deal of time helping me choose the right frames.. I highly recommend using this Lencrafters it was by far the best experience my husband and I have had and we have been wearing glasses for many years !!
Haven’t been here in years but they accepted my insurance so i gave it a shot. Everyone there was so nice, Dr. Nicholas was really great. I even left with a pair of new glasses made literally on the spot. Very pleased.
This was our second year going to Dr. Nicholas and we absolutely love his professionalism, thoroughness and overall manners. We were processed as soon as we arrived and there was never any pressure to purchase glasses from their office. They send you home with a laminated card of your prescription, should you decide you want to buy glasses elsewhere. I strongly recommend them.
Everyone in the office were exceptionally pleasant and thorough. Lydia is an excellent eye doctor and has a wonderfully pleasant disposition. I have been seeing this group for years and would never change.
Ive been going there for years. I love all the doctors and the staff. They really know how to make a patient feel welcome and appreciated. The doctors are very kind and knowledgeable and always take the time to answer any questions or concerns. I drive all the way from NY just to see them!
Absolutely love seeing Dr De Young. Always a pleasure.an old friend. I actually drove an hour to see him. He’s a genius. Been a patient for years. ❤️All fixed
From start to finish it was a great experience.I think it’s probably the best retail customer service experience I’ve ever had. Strangely enough it almost felt unnatural to be treated that well. The doctor was great the girl that did the exam was friendly and very nice. The entire staff was knowledgeable professional and kind. Legitimately have nothing bad to say glad I stumbled upon this place.
Fast, efficient and friendly cant ask for more
Fast and detailed service. Advanced equipment for eye exams. Very personal care. Staff is helpful and professional. Great selection of eyewear/contacts at competitive prices. Second time here and I will definitely be back.
Super friendly staff and had a wonderful experience. I visited this site, coming from out of town, with a minor eye emergency. They fit me in quickly without hurrying me around either. Lydia Rosen, OD treated me and cant speak highly enough about her professionalism as well as the staff taking care of my needs. I highly recommend them.
Everybody was so helpful. The process of an eye exam was quck and easy. I had the pleasure of seeing Dr. Nicholas who was excellent. He evaluated me and gave me a prescription and explained everything. A+++++.
I always love visiting the eye exam group! I am greeted like an old friend each time I visit and receive a thorough exam.
My visit was very thorough and the Doctor took his time with my exam. I am very satisfied.
Everyone was very helpful and professional. Great experience. Yanyl was great and so was young lady that did the ocular devices.
Super friendly and helpful! My experience here compared to past eye exams is much more enjoyable to say the least. Would recommend to friends and want to say thank you to the staff! See you next time
Dr. Nicholas is fabulous. You never feel rushed, he answers your questions, and explains everything clearly. This was my second exam with him, and I would definitely go out of my way to schedule with him again in the future.
Dr. Han and the staff were wonderful. Dr. Han provided excellent care and was very thorough. She was considerate, knowledgeable, and detailed in her explanations regarding my eye health and any questions I had. I highly recommend Dr. Han!
Dr.Nicholas and the staff over here are amazing! Not only quick in services but very very thorough and informative! Awesome selection of glasses as well! Will be back for many years to come!
Excellent customer service. Dr. Michael Chocky listened to questions and addressed all of my concerns. The entire staff was helpful and friendly. It was one of the most comprehensive eye exams I’ve had. I’d highly recommend them.
Excellent staff. Great service. Barely no waiting time. Always a great experience and best customer service.
Very professional ... explained everything thing thoroughly ... friendly atmosphere and very helpful
I’ve had ridiculous bad luck with eye doctors the past few years but this spot was refreshing. Customer service over the phone was prompt and professional from booking an appointment to the follow up with the insurance quote. The entire staff was nothing but smiles and conversation the second I walked through the doors. Alan is the nicest guy in the world and he made the check up feel like it took 2 minutes. Incredibly personable and understanding just like the rest of his employees. Very happy to find this place even though it’s a chain of sorts. Reliable and honestly fun! Check them out!!
The appointment was finished in the expected amount of time. Staff and Dr were all friendly and professional. Dr is knowledgeable and asked the right questions.
Fantastic service, the staff and Dr. Han were all so nice and friendly. The technology for eye exams at LensCrafters is wonderful and I felt as though my prescription was accurate. Efficient service throughout!
The staff is nice & friendly and helpful. Dr. Nicholas is a very good optometrist he explains everything he listens to what you say and is very helpful and he cares about his patients. I would definitely recommend him to everybody.
Dr Deyong is the best eye doctor ever!! And I have been seeing many eye doctors for almost 60 years
Dr. Lydia Rosen is a most excellent eye doctor. She carefully examines your eyes and makes professional recommendations such as giving a referral to get specialized testing or how to protect your own eyes. I had a great experience with her on several occasions and would recommend her to everyone.
Dr Deyoung is the best Dr I have ever been to. I have trusted him for 30 years with my difficult prescription. He has always given me a through exam and great service
Efficient and professional. Thank you!
Excellent all around! Great attitude and the service was quick and easy. I been coming here for years and will keep returning.
The staff here is amazing! From the front desk staff and the technicians to the doctor, they all go above and beyond to make your visit a great one!
This was the most thorough eye exam I ever had. Dr. Deyong, took the time to address all of my questions and concerns. Besides being an excellent physician, he is kind and caring.
Gréât service and very professional staff.