I went online to Home Depot Services and requested a quote for a 40 gal propane hot water heater, I was told that installed it would be at least $960 dollars, That puts it at more for the labor than the hot water heater. I accepted that and expected that it would cost even more than that, but then on the day scheduled the plumber called me from Garland and told me it would be at least $450 on top of that and seemed very happy he did not have to make the drive when I said it was too much. That would have been over twice the cost of the hot water heater to install it. Come on, doctors dont make that much.Update, I used a local plumber and it cost under $1000 for hauling off the old hot water heater, installing the new one and they were there the next day. So much for big box store discounts and service.

Prices are finally going back down and the staff are always helpful

Very well stocked store. Unlike Lowes I had very knowledgeable employees who were more than happy to help with my questions. When I couldnt find something employees led me to the products.

Good choice of succulents and garden vegetables. The sales lady was very helpful and knowledgeable.

Great deli here and meat selection. The sushi is nice for a change of pace kind of lunch or dinner too.

Found what we needed The staff was extremely helpful 👌

I tried their curbside to pick up a saw, very organized, fast and friendly. This RYOBI CORDLESS, Awesome, great price, man we been cutting everything. We on break right now, Ol Razor R, is a good beer cooler guard, go ahead ...try to get one, ...arrrgh..easy Big R. Yep Home Depot curbside, and Razor R here has been life-changing for me since sliced bread. Thanks Mr. D.....Sewwi, come on Big R, darn pig is out again....

They have all your house ware needs, just go find it!! My favorite parts, are the GARDEN section, and the paint department... the older gentleman and the younger ones are very nice, make it a very good experience!! Thanks guys!!

Its Home Depot if youve been to one youve been to all I know customer service is different at each one but Ive only had good experiences with this one

What a great store! I had a little accident and had to fix a spot on the roof of my RV. Home Depot had exactly what I needed and the people were so helpful in making sure I had the right thing. And they let me stay overnight on their lot. So very much appreciated, especially with all the rain! Thank you so much, Home Depot!

Never has people to help you if you need help. If you have a chance at Lowes I would recommend that over home Depot.

No complaints here, they just need a sandwich bar..a small deli and make fresh sandwiches. NOT SUBWAY!

HD has been a reliable source for our lumber needs for this project

Customer service is a nightmare. This isnt the first time they have given me the run around. They simply dont care to help their costumers. I mean its seriously bad. I dont like leaving reviews but this is ridiculous.

This is the go to place in Paris for great priced home appliances, any diy projects you can imagine, and landscape projects you have been wanting to try. There is good parking availability with a clean lot and handicap accessible parking. There are electric carts available. The restrooms are always clean and well lit. They have a vast inventory with helpful clerks to assist with questions. I go in thinking I just need this one item and consistently find other things I had to have! 😂

Great store. Good selection. Went to hardware and couldn’t find exactly what I needed. Andrea (young new female employee) helped me by finding the exact part and leading me right to the part needed. Great job Andrea!

Got to give it to cheryl as she knows her job and always has a smile, even though it was hidden. Great service

Great customer service. The two men that helped me were very pleasant and knowledgeable about what I was sent to buy.

The lady checking me out at the garden exit was awesome!

All kinds of home improvement and construction items available. Some items are far more expensive than Walmart, so do some price checking first. The employees seem to be a bit more knowledgeable than they used to. It makes me wonder, if they are that knowledgeable, why are they working a minimum wage job?

My favorite place. They have EVERYTHING we need for home improvement, cleaning, gardening to the supplies I need for crafts.

After 25 years it was time to trade in our old tree. Found a fantastic buy at my local store in Paris

The Home Depot why is it EVERYTIME I go into your Paris Tx location there is not a living person on a cash register and I’m forced to use your self checkout stations that will not accept cash? What is wrong with In God We Trust money? This is another reason for me not to return to any of your corporate locations and I’ll remind myself of that when I pull into my two locally owned hardware stores to shop or when I place my Amazon or eBay order to avoid spending another red cent with your corporation. I would give one million negative stars if at all possible.

Friendly people fine what you need.

It was how Id like it to be. A nice in & outty quicky

The gentleman that finally helped me was awesome and very helpful. However I had to wait on help for 45 minutes because he was tied up helping another customer. When I went and asked another worker for help I was told that there was 2 employees working in the area (Flooring). There was not another employee other than the awesome older gentleman who seemed to be overwhelmed helping other customers. The older gentleman that helped me gets 5 stars but the rating on my experience at Home Depot gets 2 stars. A customer should never have to wait 45 minutes for help when other employees near by are standing around talking to each other!!!

Always really enjoy shopping here. My only negative is to get help loading something or cutting something it takes awhile to get someone to come. They are always friendly though!

Everything you need to maintain or improve the structure you live in or the property it sits on. Friendly and knowledgeable staff, smiling and helpful. Online experience is also top notch!

Jack at the pro desk of the paris tx location is amazing. Hes my go to guy for everything I need. I also refer him to all my family and friends who need to go to home depot. To be honest if it wasnt for him I would take my business elsewhere cause he seems to be about the only person at any home depot Ive ever dealt with that seems to know what hes talking about. I just wish he had more help up there as far as people actually doing their job instead of watching him work.

Good clean friendly store but dont try to buy any appliances it might be on display but itll take 3 or 4 months to get it went to buy a replacement refrigerator and told that it would take that long

My go to in Paris! I drive from Antlers, OK sometimes just too shop here. Could use a lil better training for select employees.

Very helpful, helped me figure out what I needed to finish.

Nicest customer service. Offered to take products to car.

We buy & have purchased a lot from our HomeDepot store in Paris, Texas. Such as: materials and practically, it seems the store. We just 96% almost completed our new home and it took 5 long years, to almost pay, as we built. (Near $260,000 value. Insured for more. Small dept owed and no mortgage due.) We purchased flooring, doors, trim, baseboards, appliances, lights - inside & out, ceiling fans - inside and out, lumber, drywall, a turn key kitchen, bathroom fixtures and vanities, paint, mirrors, decking for attic, screws, blinds, curtains, switches and plugs, door knobs, installation, and much much much more... a whole house; 1,950 sq ft.So now, I am building from scratch all my Closets out of Cedar. Never in my life haven I done any woodwork. HomeDepot experts and U-Tube is how I became an expert. Seriously, I am good at what I do, party because, I am a retired Machinist/Qualify Inspector QA QC by trade. But I owe 100% to Jesus and prayer.I built the living room closet first, because it seemed the least important and small, if I made any mistakes. It was my prototype and I learned much building it. Actually I did real good.Next I conquered our 48” by 48” 9’ tall pantry and did mighty good; build that out of Cedar too, then again our linen closet in our master bath. It had to look nice for no door. Must keep towels folded nicely too, like it is a tool, and a display.Now I am working on our Guest Bedroom and lastly our Master Bedroom. I have the Guest Bedroom closet near done and I am only 88% happy, but I am scared for I would be very very disappointed, if it had been our Master Bedroom Closets.Our Master Bedroom Closet are a good size. I think 10’ by 10’ 9’ tall each. They are carpeted beautifully with nice lighting and AC vents, and very beautifully painted.I want also to use Cedar for our Master Bedroom Closets, but sadly to report HomeDepot’s Cedar lumber is terrible. Beyond description. First place, it does not come from America. I think China or some dumb none caring foreign country. The wood is twisted and warped, cracked, split, bowled, bent, not flat, crooked, ruff, splintered, notched, nicked, and any thing else that can happen to wood that can happen to HomeDepot wood. Not to mention it is sooo expensive. To say the least, one board is more than $36... I swear and dare to say, some pieces looks like pine and not cedar. You don’t know, the countless hours, I have spent digging thru this lumber, standing straight up tall near falling on me and other customers, who are as frustrated, angry, just trying to find one single piece. What is most sickening is some of it does not even smell like cedar. One can only hope.Well I gave it a 3 star and should be a one or none, only because I love HomeDepot and the people who work there.I cannot give a wonderful store that has helped me build a gorgeous affordable, affordable, affordable, home as Pelosi would say, (dumb you know what) home that my wife and I cherishes and are so great full for. The Lord is good.I now pray who ever is responsible for that small important section of HomeDepot can do a CI Continuous Improvement to help the store and customers.

The service is almost always great at my local Home Depot. They know their supply and when something is out of stock or unavailable in their store they know where you can get that item. My only complaint today is that... Theyre a hardware store that hasnt apparently attempted to, at least partially, clear their parking lot.

Found everything we needed quickly. Got in and got out

Falling down on continued care of sold merchandise. Disappointing trip that wasted time and money! Dont buy a riding mower from HD.

Had to get a carbon monoxide alarm for the house, just brought a new gas stove for my beautiful wife❣

Great place even if its so far, very helpful and friendly staff.

Hard to find help from the employees. However, the manager was very nice and helpful... Once we found him.

Staff was very helpful. Got what I needed and they helped take it to check out. Service with a smile.

Worst store ever the people are rude and not helpful no one knows what they are doing paid for a cabinet that was supposed to be at the store was just not loaded off the delivery truck yet so had to come back the next day to pick up drove an hour to find out that we had bought something that was not even at the store to begin with. Will definitely not be back to this store. They have the worst customer service.

Best prices when I need a project done

Has the most laziest workers in the world ..when works see you coming asking for help they disappear like roaches...this happens all the time i go there ..👎👎

Great nursery plants. Disappointed that we werent able after 2 trips to find items that the app said were in stock. Employees were unable to find on top and one said that he would have a manager check and order to come in the next week.. On the second trip the app said items were in stock. Employees refused to even check stock because of inventory.We went to thestore in Greenville for the items.

Half of everything you need from here you have to order online! And I think 🤔 there one person working there that actually knows where anything is!

Employees are helpful and always very nice!

Bad spill had many aisles blocked off. Flashing lights were bad enough but the an ear-splitting alarm that stopped and started several times cut our trip short and we checked out and left. We were not able to get everything we came for and we will not be back. Service has been slipping over the past couple of years and this was a final straw.

I loved home depot. The people have always been so friendly.

The workers were knowledgeable and helpful. The pro desk got me in and out fast.

Shopped for Behr paint products and saved with a military discount.

Amazingly friendly and helpful staff.

I love my home depot!

Decent plant selection!

Well, Im a guy... so I love it! Although I am not fond of checking myself out.

Customer service is horrible! I waited 30 minutes after asking for help and it never came. Just horrible experience.

Last place I would go for anything.

Ive always found it very hard to find an employee who can help me find what Im looking for and when I do they nearly always say, this isnt my department. My wife on the other hand is the one who fixes everything so shes got a good idea of what shes looking for before she goes in and of course shes a beautiful lady. Is it just me or do nice looking women receive help usually without having to ask? Ha, I believe they do which is fine with me, because I can just ask her to go and get what we need knowing that if the store has it in stock, then shell come home with it Haha. Another good thing about Home Depot is, if you have a Home Depot card, you can get a 10% discount or, no interest for up to one year on purchases of $1,000 and no interest or 10% off on items such as freezers, refrigerators, stoves, riding mowers, and all kinds of wook or tile flooring etc. I honestly couldnt give them a 5 because of it being so hard to find help, but they are much better than they once were so give them a try.

Had everything I needed .. thank you home depot

Well stocked and associates are mostly helpful.

Helpful, and some of the staff actually know their business. Mostly clean, well stocked.

Great selection...... helpful staff....... convient hours

Never leave empty handed

Home Depot in Paris has to be the best!! I described whAt I needed to do and he took me straight to the part I needed!! These people are great!!

I love Home Depot. I go in and stay in for a while just checking things out.

Have always been treated with respect and business dealings.

Having what we needed at a fair price and friendly service makes our stay here better. We are here taking refuge from the Hurricaine Laura. She did much damage to millions of people. Our church and residence are both damaged. We hurt.

We found what we needed and the service was great

The staff at Home Depot are very helpful. Needed supplies to work on my house. I was in a hurry early this morning. One of the staff workers asked if he could help me find what I was looking for. I was in and out within minutes. Thank you.

Rarely find anyone who will assist you.

Very good service. Pleasant associates.

They need more help. No one even answers the phone.

I love Home Depot! They mostly have exactly what I want, and the employees are so helpful.

Service was excelent. Quick check out. They had the products we needed.

Never can find anyone to help you.

Excellent... no service when needed ..

Clean and well maintained place.

The place to shop for all home do it yourself projects

Seems there is a shortage of workers, other than that OK?

Big store for home and garden. Look for anything you to build or repair your home.

Awesome! They had everything I needed.

Quick and easy shopping trip. I needed I item went in and found it with no help. Store is laid out rather well. Saw many other things I would like to get. Self checkout was alot raiser than waiting in line at a normal checkout. I will return.

One of my home away from homes. enough said.

All the employees are extremely helpful and good at their jobs. They maintain a well stocked store and will find away to make your experience the best they can. I recommend this store if you need anything from light bulbs to lumber.

Helpful staff. Clean store. They usually have what I need or they order it for me.

Got some rocks here! Love that they got a big selection of tile.

Its clean people are freindly and they get you in and out fast

Awesome as usual.

Have what you want and help available when requested

Excellent service and friendly people ☺️

Prefer of they would deliver appliances and install to broader zip code range.

Found everything we got

Dont forget to ask for your veterans discount. Well stocked.

Is there anyone that Home Depot hires that know what they are doing? If you work at McDonalds then I should expect you know what a hamburger is!! If you work at the zoo I would expect you know what a lion is. So why does Americas one stop shop hardware-based store not know what a hammer is!! Smfh!!

Its my first stop several times a week depending on the type of job Im working on. No matter the type of material I need these guys are always ready to help make sure Ive got all the right parts. Thanks guys. Great job.

This is a small homedepot store. Theres not a bunch of help. But if you ask a question they are eager to help.

Earley morning. Gettin busy

Quick, very helpful, great visit.

Not much selection on dishwashers or kitchen lights.

Always helpful associates plus I alway find great deals on paint.