Im from out of town and needed a couple of trailer tires on short notice. Shane had me taken care of quickly. Great customer service!
We were on our last leg of a long trip when a tire on our RV blew out. We were able to put on the spare and then went to Discount tire. They were very helpful. We bought a new tire, they put it on our trailer and put the spare back. Very quick and helpful.
Just moved back to this area. Always came here before. Came in for 2 new tires. Was not given a price just put on truck then proceeded to charge me an exorbitant price. When I said something he said oh well they are high. Will never go back guess they feel women are dumb.
Very Disappointed they are closed on Saturdays from 8:00 to noon cuz when you have a job and work Monday through Friday thats your only opportunity how are you supposed to get your tires rotated? Other than that theyve always treated me very well.
Shane and the boys will take great care of you. Couldnt recommend it more.
An elderly couple I care about greatly were having issues with a tire. When I heard they were on the way to Discount TireI told them to speak with Cole Smallwood and that I had no doubt he’d help them. The next day I got a call thanking me. I appreciate y’all, and thank you Cole for the great service you provide.
A great place to buy tires for all vehicles. Staff is helpful and excellent knowledge of all around vehicle maintenance.
Being an emergency drop in, couldnt have asked for better treatment. They were less then an hour from closing, all stalls full as well as a nearly full parking lot when we pulled in with two front tires ready to pop. In that last hour the place emptied quickly and we were on our way, with two new tires that didnt kill the bank.
Busy but not chaotic. All workers highly skilled and cordial. I thank them for taking care of my Mom, Ari, prior to my arrival here in town.
Loved the one in Sulphur springs and now the one in paris. They had to fix another shops alignment job and they did amazing!
I will never take another vehicle to this location! I brought a brand new set of rims to them to have installed on my truck. They told me that they would mount and balance the tires. I left and the whole truck started shaking at 65mph and up. Took it back and they told me I needed a centric hub washers. I called the manufacturer and they told me my rims are lug centric that I dont need the washer. So I called Discount back and ask them if they could double check the balancing. He told me the tires had balanced out just fine. So I took it to a different tire shop for a second opinion and was told that all four of my tires where out of balance and that it looked like they just put weights on them and called them good. I was lied to about the balancing of my tires. I feel this was very unprofessional on their part, and could have put me and my family in a dangerous situation.
This place is the absolute worst place to go . Poor customer service, they obviously know nothing about timing. They said it would be an hour to have my car aligned and ready, 2 hours later and my car hadnt moved while others were coming in after me and getting done before me because they were friends of the workers. While most of us had been there for hours with kids they decide to stop and eat lunch in front of the customers. I left and Will never return ... This place doesnt deserve even a star...
They take care of u
Really nice place. Good service.
Great customer service! Thanks Shane!❤️
Again in and out without problem. I never go anywhere else.
RWe were told they were expensive but we were able to get 2 tires for under $80. That fell within our budget. It was a blessing, a flat tire was chaos this time, had to have truck towed here overnight and the staff took care of us first thing in the morning. We will be back to get more work done as soon as finances are better. Thanks guys.
Says your open from 8 to 12 on Saturday.But your not.Tire City on North Main is better.
Had a blowout on my RV. These guys fixed it quickly. Very friendly & helpful
Almost always takes at least an hour longer than they say it will. Did not do a good job on my alignment.
I went in to get my front tires balanced. Two hours later I had to search the parking lot to find it. No one let me know that it was finished. The staff seemed more concerned with visiting with their good ole boys than paying attention to the other customers.
Great experience! Great customer service, answered all my questions had me in and out on my alignment for my smart var. Good prices compared to other places. Wont take my vehicles anywhere else again but to Discount Wheel & Tire.
Thanks to Devin and the boys for a quick turn around! The service was much appreciated on our crazy weekend!
Excellent prices, very helpful and friendly staff. Tires and alignment. Wont find a better place anywhere else. Love this place.
Always friendly and takes care of me!
Good folks and good service.
They were fast and friendly. Fixed my tire right away and did a great job
They were extremely nice and helped us get back on the road.
Professional, courteous, and very quick. This place is the creme de la creme of tire shops. I didnt have the special socket tool with me for my lug nuts, they already had one. I was in and out in less than 20 minutes.
Great business in every aspect. The staff is awesome and they run this place perfectly. They are honest and dont just try to sell you stuff thats not needed.
Needed new tires. These guys are knowledgeable and fast. I also had a dentist appointment so they took me to the Drs office and came back and picked me up while the tires were being put on. Customer for life!
Service was fast and great
Usually have great service. However came in for a low tire possibly have debris in tire. 2 people in waiting room. Waited an hour before taken back after they took 3 other walk in AFTER I came in. They are great for selling, lousy follow up customer service.
Great company and Cole was great. I would recommend this place to any friend or family. They really know what they are doing!
Great place to buy wheels,tires....anything automotive related! Also, great service. 😁
Good prices, knowledgeable staff, and quick service. I would definitely recommend them
Great!!! There busy I think thats good sign even though I had to wait. Resonable honest!
Nail in tire. Took care of right away. Thanks guys. Great service.
They are fast, fair, and nice guys. By far the best place to buy tires in Paris, in my opinion. No surprises, they stand by their work, and they dont nickle and dime you to death.
Great customer service ! Wifes car had a nail in the tire. They repaired it at no charge and just said remember us when you need tires. And I will! !!
I walked in asked how long to get my tire fixed they responded about 30 mins. Was less than that. Great place to go
Shane and the crew there are really great. Very professional and accommodating.
Great service. Very fast.
Went to get my tires rotated and aligned, they didnt call me to tell me it was done I waited 3 hours and called them, and they didnt call me to let me know they couldnt do an alignment. Went to pick it up they didnt even rotate the tires! It was obvious. I understand that sometimes the tires get mixed up but the guy tried arguing with me telling me that his computer said they rotated them. Didnt apologize, didnt want to fix it, didnt want to give a refund, then didnt even check to make sure it got done. Poor management. We got scammed so I hope you beware.
Best service, great employees. Would never go any other place
A+++ Great customer service! Cole always does a great job. Thank you guys for always taking care of me.
I moved to Paris around a year and a half ago and I have not needed tires for any of my vehicles until today, 1-24-18, so it was my first time visiting Discount, Wheel & Tire.I was the first one there so I was there before anyone that worked there was, but about 7:45 am a guy came and opened up the doors and asked me what I needed done. That was 15 minutes BEFORE they were officially opened, its RARE to see that!I needed new tires all of the way around, so I figured 30 minutes or so. About 20 minutes into it I asked if they knew of a place in town that I could get my front-end aligned, they said, Here!... That surprised me, Im from Irving and I couldnt find one place in the entire town that did alignments anymore, at least from what I knew.So, I added that to my list of things.I also asked if they could check my spare, they may have, I cant tell, but they did the rest I asked, the spare was no big deal.Anyway, I was in and out of then in an hour, that is pretty good time, at least to where I am from, I was really happy about my experience.Not just that they did a really good job on my vehicle, they were extremely nice AND helpful. What I read here in the Reviews was 100% true, I guess, these guys take it to a whole new level, they do what we ALL expect, but rarely get with service.I drove into the place with my front-end out of line and wobbly wheels with almost bald tires (They werent really bald, but the front tires would not pass inspection) and drove away with perfect steering and it felt brand new again!I do have to say that this is a 2001 Xterra and it was my wifes vehicle, we bought her a new car over a year ago so the Xterra was not driven for over a year, at all. We didnt sink any money into it due to we didnt really need it.I LOVE driving this again, I am going to use it rather than driving my pick-up, I always loved this little SUV, and they made my experience even better.They treated me as a customer should be treated, I felt the pricing was normal, so I didnt feel taken advantage of in the least. I have two more vehicles that I will definitely take there for them to take care of.Being so new to this area I expected to have a hard time finding honest businesses with honest and hard workers, but I found it here.Thanks, guys, Ill definitely be back!Randy
Fix your flat while you wait. Replace your tires affordably. Take care of you every time. If you have trouble with a flat they previously fixed, or a tire you bought there, they make it right. Comfortable waiting area. They were honest with me, and helpful. Good Wi-Fi while you wait.
Best customer service, hands down! Thank you Discount Wheel & Tire. Keep up the great work.
Alright... But Hicks on Bonham Street is better changed my rating from 2 star to 1 if there was 0 stars I would do that they do terrible front end work had my truck alighned several times never could get it right went to roadrunner tire and they finally got it done how it was suppose to be wore out 2 sets of tires sooner than I should have because of these guys
Discount Wheel and Tire is a good place for all of your tire needs. They are honest and dependable.
Super nice people. Aired up my tires at no cost.
Fast and is great at pleasing their customers will use them again.
Very professional and quick
Even though this place was extremely busy on a Saturday, they methodically worked their way through one emergency after another. We had a bolt in a tire on our trailer and they fixed it for no charge. Another party had a shredded tire on a trailer carrying livestock and they were in the bay next to us. I hope they were soon on their way as we were.
Great place for tires and front end work
They are really nice, and fast. i Recommend Discount wheel & tire ! (:
My wheel about came off after I left they took two and a half hours just for two tires now Im missing a lug nut head to stop on a busy hwy to tighten up the remaining lugs and Im pretty sure my tires werent balanced correctly because it vibrates like a son of a b****
The service is always great,and the wait wasnt long
Great service and price.
Great experience today.....thank you guys.....jar
Always great to do business with.
Fixed a tire at 5pm closing time. Great people excellent service.
Always fast and friendly.
Got a full set here at the beginning of the year and sitting here waiting to have one repaired for free in December... really great service and WIFI 😁
Friendly staff, fairly quick service and great prices!!!
Shane and the boys gives good customer service thanks. Rays
Thanks guys for the great service! I came in a bit before 12 on a Saturday, and didnt seem to mind too much!
Wont take your money. Fair price and great advice
They will fix your flat even if youve never dealt with them! Great folks!
Customer satisfaction is their priority thanks shane
Hard working staff and good customer service
There awesome ppl!!! Honest and commited to there customers!!!#
The prices are about the same as a Everywhere else
Great
Best Tire shop
Fair prices, fast service!
A1 service after the sale
First of all I walked up to the desk to get a flat fixed and the younger man never acknowledged me since he was busy in his cell phone and the older man in the back on his computer had to ask if I needed something. It took over a hour just to get a flat fixed. Ridiculous and I won’t be back. And the one star is one to many!!!!
Great service and staff
Excellent job replacing tires, free rotation and flat tires fixed
Always helpful and customer centered.
Yall where nice and fast thanks
Great service, in and out in 20mn!
Friendly service and pleasant atmosphere
I get free tire rotations since I got my tires here. They are friendly and keep wait time to a minimal!
Amazing service and awesome customer service!!!
This place is slower than the seven year itch thats been scratched 9 years.
Friendly and fast
Great service!
Awesome guys work
Best in town.
The best
Good customer service
Very helpful
Great service!
Nice and fast
Great place.m