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DAKtronix Computers
10502 S Parker Rd, Parker, CO 80138, United States
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DAKtronix Computers
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Br
Review №1

I brought in my newer laptop and was nervous I would be taken advantage of because of my lack of computer hardware knowledge. Dana was very helpful and honest and told me he would try to get my computer back to me the next day. He actually got it done 4 hours later!! I will definitely be back!

Ra
Review №2

Called ahead, Dana was very courteous and informative. I later dropped off my laptop to have him troubleshoot. He was highly recommended on Nextdoor.

Li
Review №3

Dana at Daktronix Computers was efficient at diagnosing and repairing my desktop computer. He was accommodating and has reasonable prices.

Jo
Review №4

Dana and Echo are extremely knowledgable and helpful. I see absolutely NO reason to even look elsewhere when I need technical support.

Ca
Review №5

Had a life-stopping problem when I lost access to financial data on my old PC. Echo went the extra mile to solve the issue and get me back in business. Cannot say enough positive things about DAKtronix. Highly recommend their customer service and fair pricing for any of your PC needs. You wont be disappointed.

Bl
Review №6

The service at DAKtronix is top notch. My computer died abruptly on Sunday and I have several big projects due this week. I was panicking about recovering important programs, workspaces, and documents in addition to actually being able to work. I walked into DAKtronix right at 9am on Monday and Echo (I believe this is the correct spelling!) was very helpful right off the bat. She walked me through her process and said she would give me a call once she had diagnosed the issue. She called me before 1pm with the issue and my options from here. It made the most sense to buy a new system. I went in and she talked me through all of the components I would need on my new system based on what my old system looked like and what I planned to do with it. Came back in 2 hours later with a new computer, based on her recommendations, and she transferred all my data onto the new computer. Took me about 30 minutes after I got back home to recover everything back to how it was and get back up an running by 6pm Monday night. Fast, efficient, friendly and all at a better price than Best Buy was offering for less personalized solutions. If youre having computer problems, DAKtronix should be your first stop!

Ra
Review №7

Went in there a little while ago. The employee there (I forget her name) was super nice, super professional. Explained what the problem was, how it most likely happened, and what she did to fix it. Definitely recommend!

Jo
Review №8

I went to DAKtronix because I wanted to have a gaming computer built for me without being sold stuff I dont need. Dana was very helpful and patient in helping me build my dream computer. I recommend this store to everyone. They are very experienced and professional. By far the best computer store I have ever been to.

pa
Review №9

Definitely the people to go to when you are having computer issues. They know exactly what to do, quick and reasonably priced. We highly recommend them.

Bo
Review №10

I used DAKTronix a few times for onsite IT work for my business. It took longer than expected, but generally got things resolved on prior calls.Most recently I had Dana to my office to help with a networking issue through our database on December 9, 2020. He basically called tech support of the software we use, sat on the phone with them for 1.5 hours and didnt resolve the issue. He did a Windows update on a computer in our office and removed Norton from a machine while on hold. Then he invoiced me for 4.5 hours or $427.50 ($95 per hour) without fixing anything. The support group for our software called me back the next morning, remoted in and fixed in 5-minuites. All that was needed was a port to be opened and then restart the computer. They said very basic networking stuff.When Dana was here he said he felt bad to bill me for not fixing anything. Two and a half months went by and nothing from them so I assumed he was not going to invoice me as he said. Then a week ago (2.5 months later) I got an invoice for $427.50 with a $50 discount on labor included and a hand written note, Thank you! This has been stuck in our email server. Interestingly, they mailed the invoice by print and regular mail, yet on response to my review somehow place blame on QuickBooks. Seemingly, QuickBooks has halted business invoicing for months as opposed to DAKtronix not being able to navigate their own email issues for over 2-months on a printed and mailed invoice?!For me, I paid the invoice and Ill never call on them again. Just a waste of time and money for them not to fix issues, then months later bill for failing to resolve issues within their specialty. It would be like taking your car to a mechanic to fix a problem, them billing you months later for 4.5 hours and tell you they changed the air freshener hanging from the mirror.Honestly, I would think a business owner who had a 2.5 month delay in billing would call their customer as opposed to just drop an invoice in the mail, especially after they said they felt bad for billing without fixing the problem.Then in the end to place blame on others, not accept their shortcomings at a minimum for the billing issue and show their true colors publicly is the reason Ill never call on them again. This will also allow me to not listen to Danas rants on the negatives of Parker, Colorado including the towns denial of his interest in installing a casino like sign at his business or his clear discord for our towns elected government.

Ra
Review №11

Good people. I took a computer in and they did what I asked and charged me fairly for the work they did.

Fr
Review №12

Friendly and knowledgeable staff. Would definitely go back to get any PC work done.

Je
Review №13

If you live or work within 50 miles of Parker Colorado, DAKtronics should be the ONLY place you bring your computer equipment in need of attention. Ive been a customer of theirs for over 10 years, have been forced by former jobs to go elsewhere and I would never, ever bring something I own anywhere else. They simple are the best of the best for anything computer related.Dana just built a new PC for me for much less than I could get anywhere else - and its clean. No junk loaded from the factory. 18 seconds for full start, a beautiful machine that fit my needs exactly, not something I pulled off a shelf at a store that I made fit my needs, which I then had to fight with due to all the added junk software. Hes built laptops for my wife and I as well. This is a full service computer business no matter how big or small your need is.The other half of the brilliance of this business is Echo. There isnt any problem, challenge, update, cleaning, question, software issue she cant address with incredible creativity. I know I have brought her quite a few - why is this happening - situations and she has always found a way. Sometimes it takes a little time but she is relentless in her pursuit of a solution! Echo should be your first call, always!Friends dont let friends use sub-standard companies for something so critically important! Do yourself a favor and give them a try. Youll never go anywhere else, I assure you!

An
Review №14

What an amazing staff! I reached out to Dana via email and explained my problem. I was fully expecting to have to bring in my computer and pay to have it fixed. Instead, they were able to ask me a few questions, create a cd with what I needed, then just gave me the cd at no charge. That is outstanding service!

He
Review №15

Dana and Echo built me a new desktop. Its amazing. They transferred all my programs and data to the new one and its exactly like the old one, but 1000 times faster and with 100x more memory and RAM.

Ad
Review №16

Honest upfront about cost to repair computer.

Th
Review №17

Leaving this review for my father. He traveled in from out of state, and was having major issues with his laptop. Took it into DAKtronics and they turned it around fully repaired and under budget in a matter of days. Will be back for all our computer needs!

Lo
Review №18

I love this place! Dana and Echo are honest and knowledgable and always solve the problem. I highly recommend this place.

Ma
Review №19

Dana and Echo are the absolute best to rescue you and your computers. Have been a client and fan for about 20 years

To
Review №20

Great Service and friendly common sense advice- We want to shop Parker and DAKtronix fits the bill. They are not working to sell stuff we dont need and provide service and support that is excellent. We had them do a clean up on desk top HP and it is running great. Went by Saturday am for some advice and was provide solution on router for improved service at my home. Thanks to the entire team.

Je
Review №21

Honest, Fast, Affordable, Quality Service - I dropped my external hard drive and after a couple of weeks it stopped working. I got a ridiculously high quote from a data recovery center in Denver so I took it to DAKtronix for a second opinion. They were able to tell me that it wasnt what the first company had suggested and proved it by recovering my data! (for much less as well) I was so impressed with the honestly that I also dropped my laptop off for a checkup. Now everything is running smoothly. I am super happy with the service and pricing!

Ci
Review №22

My laptop crashed just before Christmas. I took it here for a diagnosis and was given the bad news that it was the motherboard. I did get a 2nd opinion, but they were right. I bought a very cheap laptop at box store in town and took it here to get an opinion, because I just dont know that much about RAM and all that. Dana, the owner, explained to me about the memory and stuff in it and I came to the conclusion that it wasnt right for me. He spent 45 min helping me research a good computer in my price range and even printed the specs out for me. He didnt try to sell me anything from his store. His explanations were helpful and I appreciated his honesty. I bought the laptop he recommended at another store and I love it. I even called his shop from the store I was in to ask some questions and Echo, his employee, was happy to answer my questions. I brought the new laptop to him to transfer my data to it and he did a wonderful job getting all my various folders and documents, music, etc.. When I picked it up, they turned it on and let me check everything. That cost $65.00, which I thought was very reasonable. I am very pleased with this company and will go to them for all my computer repair/maintenance needs.

Ja
Review №23

I have been going to Daktronics for all my home and business desktop computing needs for over twenty years. Dana and Echo are always extremely friendly and helpful. I have had them build many computer systems for me, and found their service to be first rate when I have had computer hardware or software problems. In a world full of poorly-managed computer franchises and big-box stores that come and go and offer poor service, these guys are a breath of fresh air. They have earned my business and I highly recommend them!

Ty
Review №24

Contacted through facebook and gave me assistance without having me do an unnecessary service for free. Very helpful and professional.

Ai
Review №25

Weve used DAKtronix for almost 20 years. I highly recommend Dana and Echo! Wouldnt take our computers anywhere else.

De
Review №26

I needed an adapter to connect my power source to a SATA drive. I couldnt remember any the right vocabulary but he helped me out and found me exactly the part I needed.

Pa
Review №27

Excellent service from Daktronix. They built my computer a couple of years ago and I couldnt be happier. They always answer any questions I call with and are very gracious. I highly recommend using Daktronix for all your computer needs.

Ge
Review №28

I needed advice and repair estimate for my computers. It was outstanding to meet Dana and get immediate expertise. Absolutely no sales pressure, just honest, experienced and very professional. I walked out with great feeling. If you need help with your computer this is the place !

Ja
Review №29

Worked with Echo on my wife’s computer which was having freezing issues. Everyone at DAKtronix was very professional, provided a great fix for a very reasonable price, and communicated often even during the “bomb cyclone”. 5 Stars, will seek them out for any computer needs!

Ch
Review №30

I stopped in with a simple question a few minutes ago and the gentleman took time out to help me with no hesitation. The pricing seems fair and minimal. Id recommend them to anyone looking for a professional experience!

Ch
Review №31

Dont take your devices anywhere else but DAKtronix Computers! Dana and Echo are the best and with that comes knowledge and professionalism. To make a long story short I had major problems with my All in One that I purchased about six months ago. Bad mother board and hard drive and with their help I was able to take that system back and get almost a full refund so that I could purchase a real laptop. They set me up for success with software and all my data back etc. This is where Im doing business from here on out should I need it again! Thanks again guys for your professionalism!

Ra
Review №32

I had my mac book pro in a few weeks ago,and got the hard drive replaced. Its been like a brand new computer since i got it back! Im so happy with it. Thank you so much !

Ka
Review №33

Its always scary taking a computer into a repair shop but DAKtronix was great. My computer is running better than ever & Echo was great with helping me with my computer.

Ja
Review №34

These folks are the best. Fixed every computer issue Ive was. Echo is an amazing fixer!

Er
Review №35

My laptop wouldnt boot...I brought it to them, and they immediately diagnosed the problem as the hard drive. They had the hard drive in stock and at a good price. They provided answers to a few other questions that I had and were friendly. I had a great experience, recommend them to others, and will be back!

To
Review №36

Best in class customer service!

Ja
Review №37

I took my computer to be repaired last month and could not have asked for a better experience. Echo was extremely knowledgeable and a pleasure to speak with. I will be bringing future computer issues to them as I know they can be trusted!

Na
Review №38

Excellent service, Dana went out of his way to complete a job before deadline. Super professional and fabulous product and service.

St
Review №39

Great experience! I showed up on Friday afternoon with a laptop that wouldnt allow me to access any files - and I needed them quickly! Dana promptly diagnosed the problem and talked me through my options. My laptop was up and running better than before by Saturday a.m. The cost was very reasonable and I couldnt be more pleased. Not only is he great at computers, hes a community supporter of my sons football team. All around high marks for Daktronix and Dana!

C
Review №40

Honest with a great staff and prices.

Ma
Review №41

DAKtronix Computers has excellent service and smart and helpful staff.My family and I are very happy with the custom computers built by Dana.Whenever we have a problem, DAKtronix has the solution.

Li
Review №42

DAKtronix has an expert staff providing quality service. We have used them several times and would absolutely recommend them.

Ja
Review №43

If you seek help in ANY regard to computers, DAKtronix are the people to take your computers, and associated components to! DAKTronix Computers are the ONLY people I trust and consider taking any type of processing equipment to for inspection, analysis, and best approach options to address emergent or current problems. These people are TOP notch professionals, who also accent their technology skills with great communication, customer service, advances in technology, and accessibility. This is especially important to me as a small business owner. Hats off to these sharp professionals. I look forward to giving them more work, as computer-oriented situations develop into the future. ~ jake jacobs (Voice By Jake, LLC)

Ra
Review №44

Excellent service quick turnaround

De
Review №45

They are fast and can fix any problem with computers. Also do cameras for you buisness

Sk
Review №46

He fixed our computer by replacing the hard drive but failed to download the needed software that lets the computers fans communicate with the internal thermometer so our fan was on full blast for the last week and i thought it might catch fire.Also told me my 2011 macbook wasnt worth fixing the keyboard. Took it to someone else who immediatly order a keyboard and fixed my machine for 200$.Sorry Dax, just wasnt satisfied. I called Rocky Mountain Mac Repair and he did a great job and informed me about the software that i needed to download.

Jo
Review №47

I have been in business for myself (video production and marksmanship/defensive tactics) for over 10 years and I have been going to DAKtronix for the entire time for all my computer needs. Dana & Echo have always been a great help with anything that I have needed. I had Dana build a screaming machine for me several years back, the first video editing machine that he was asked to build, and that machine worked solid up until recently. I have approximately seven machines both laptops and desktops, all of which DAKtronix has been a part of at some point (i.e. purchasing, upgrading, or repairing) and they have always given great service at a reasonable price. I trust my machines to them, and will continue to trust them with all my computers.I do not trust Geek Squad or any other computer shop that hires 18 year olds that do not know what they are doing with computers and have not handled complex problems like I have had. If your computer means anything to you, and you value your information you need to take your computers to DAKtronix today and stop dealing with someone who says they are certified and trust someone that you know is going to handle the job the right way first.Though I personally have never used it, I know that Dana does house calls and will come and bail you out of the most sticky situations that you can get your self into. Give them a call today and experience the difference having a professional can make in your life and for your business.John Rader

Pa
Review №48

Great service

Information
2 Photos
48 Comments
4.7 Rating
  • Address:10502 S Parker Rd, Parker, CO 80138, United States
  • Site:http://daktronix.com/
  • Phone:+1 720-851-5555
Categories
  • Computer software store
  • Computer consultant
  • Computer store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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