Sold my car here the other day and it was such a smooth great process. BIDLANE not only beat the carmax offer but the people who work there were the best part. Lorena was perfect getting me in and out in less than an hour and I was having great conversation the entire time with a nice man who also worked there. All in all a solid experience I’d recommend
Haig had great costumer service. I took my car in to get appraised and they gave me an amount that beat all other places around. The transaction was smooth and easy. He stuck to his word on the price and never tried to lowball me. I definitely recommend this place if you are looking for a reliable car seller.
Emilio was great to work with. He did a great job and was able to meet me and work with me on getting a price I was looking for. This is the second car we sell through bidlane and would recommend him and the Pasadena location.
I sold my car at Bid Lane pasadena today.Haig proceeds with transaction and he is a knowledgeable, professional and cheerful gentleman and I really recommend him to anyone who wants sale his car at this place.
Patrick S. is incredible. He made my wife and I feel comfortable through the entire process and we feel the price we received was the best we could get anywhere. In fact, we plan on coming back- Patrick is the best.
I was very pleased with Bidlane Pasadena! Haig is the man. He got me a better deal and made sure I left happy and satisfied. Will for sure recommend Bidlane Pasadena and Haig to my friends and family! Thank you for everything!
I was assisted by Anna and Patrick at Bidlane to sell my vehicle. The service was quick and prompt. Patrick took his time to go over the vehicle valuation and even offered above the system generated value. Truly made my vehicle trade in feel valued. Anna was patient and explained the process well. I definitely recommend them!
Working with Anna was smooth and painless experience to sell my car. They offered me a quote, I countered and they agreed to my quote on the spot. They were able to quickly run the DMV background, process the car sale and give me my check. They provided a Lyft ride back which was handy. Overall easy experience would recommend.
David took great care of is. Everything was clear and efficient. We’ll definitely be back.
I came here to go sell my jeep. Patrick helped me and gave me a great offer. Will miss my jeep but I got a check same day and he was very nice. Thank you Patrick and bidlane!
The team in this place are amazing! Had a great experience. They helped me get the best price for my car. Shoutouts to Lorena, Haig, and Fabian for making this experience as smooth as possible. I definitely recommend this place for anyone who is interested in selling their car!
I took my car to get an appraisal and the guy who was doing the appraisal which was the manager he was too mean he didnt even say hi
Martin is super friendly and professional. He gave me a way better deal than CarMax in half the time! It was white glove first class service all the way! Highly recommend 🤩
Sold my 2011 Ford Focus today at their Burbank location. Tanner handled the transaction. He made the whole experience easy and I was more than satisfied with their offer. Very professional. Location is very clean. I would wholeheartedly recommend them to anyone wanting to sell their vehicle.
Anna at Bidlane made the whole process super easy. Whole process took under 20 minutes and even got a free ride back home.
This is wrong place employee was rude and meanNobody wasted time to go there Not recommended at all
I wish I will knew this place before, I recommend this place good costumer service specially Anna she was very professional she appraise my car very quickly they give me the best price ever .i will recommend dont waist your time in other places like carmax this co. Bit car max for a lot.iam very satisfied..
Ana is very helpful and very quick she took care of all paperwork made everything easy and understandable I love it here it’s well worth coming here 🙌🏻
Assisted by relatively new staffer Patrick to obtain an appraisal of my 2007 Toyota Matrix and see how it would compare with the one Carmax gave me. I am fortunate to have come across Bidlane just by chance while driving by the previous evening. I had never heard of them before. The reviews on Yelp were mostly positive, so I have them a try. They offered me $100 more than Carmax and also offered to pay for a Lyft/Uber ride back home. Patrick was courteous, thorough, professional and followed proper COVID-19 safe protocal and etiquette. (There was plenty of hand sanitizer throughout the office). Overall, I couldnt have asked for a better transaction experience and recommend this business.
Earlier this week I moved and needed to sell my car quickly. I have to say that dealing with Lead over at Bidlane LAX was one of THE best car selling experiences of my life. He made everything seamless and was the smoothest sale ever. He handled everything very quickly and had all the paperwork ready to go when I got there. He also gave me the best possible price on my car which was the cherry on top of a stellar experience. I advise anyone who is thinking of selling their car to ask to deal with Lead directly.
Pleasant staff. Professional capable staff in a comfortable environment.
Had a fair deal.absolutely will recommend.thanks bidlane lax.
This is a great place to take your car for a first estimate however carvana gave me $2000 over bid lane offer price so definitely check out carvana too they’re super easy to deal with pick your car up no hassle or games . Bid lane offered me $7500 and wouldn’t negotiate carvana offered me $9495!
I recently sold my bmw 128i to this pasadena location. I had a great experience, the whole staff, Farid, Maggie, Evan, and Serge were friendly and welcoming, the staff even stayed after hours to help finish up my paperwork, which i appreciate. They were all straight forward with all the information.Farid in particular was very helpful and walked me through each step of the appraisal.I feel i got a fair price for my car, was happy with the exchange, and even beat my carmax quote.I would definitely come back to them in the future and would recommend them to anyone.
Oh horrible customer service they will never call you back and they will not pay off your Car within 10 business days like they claim What time you call they will avoid speaking to you because they know that they dropped the ball never ever will I ever go to this place again
Friendly staff but I was not able to get what I wanted.I was initially promised that I would get a higher offer than Carmax.It just ended up not getting any offer at all because dealers decided to pass my vehicle.Wasted my time.
Very good car selling experience. They were fair on the price and made everything incredibly easy. I had never heard of them but glad I stopped by! Thank you!
We got an offer from KBB and got a call from Bidlanes. After they inspected the car they gave us two bids both of them are 2000 USD lower than KBB. Then we informed them that we got an offer from CarMax that is higher than their offer by 2000 USD and an offer from Carvana higher than theirs by 2800 USD.The guy who inspected the car asked to see the offer from CarMax. After we showed him the offer, he went inside for a couple of minutes and then came to us saying that they will give us an offer higher than CarMax by 200 USD, and the offer is valid for 72 hours only. He refused to give us any written offer though. Moreover, he asked us not to go for Carvana as they usually give lower offer after inspecting the car and it takes time to get the money from them.I did not like that they initially offered us 2000 USD lower than the car price.At the end we sold our car to Caravan with an offer higher than both CarMax and Bidlanes by 800 and 600 USD respectively. We had no issue depositing their check.
Michael helped with with the process. Extremely easy and fast, Michael got me the price for my vehicle I was looking for, thanks Michael!
Very friendly and cooperative with pricing for sale of car. Martin specifically was extremely helpful and a great person to do business with.
Great experience, fabian helped me, cash offer is almost exact to kbb appraisal given you put everything in exactlu the way it is. they work with your time as well.
Martin is a good guy. Felt honest and valued as a customer. I was paid a little less than KBB but more than CarMax offered. Overall, I am happy with my decision to do business here. Come party with Marty!
My experience has been great here. Jack was very helpful and was able to get my vehicle apprised and bought by them in less than 30 minutes. I had a non transferable out of state title and Jack took care of all the paper work to payoff the lender and also gave me a check for the remainder amount immediately. Also they provided me a complementary ride back to my place. I would recommend this place to sell your car. Great service!!
Very painless and streamlined process. Marcus made the transaction super easy and time efficient. I would definitely recommend a friend to Bidlane if they were looking to sell a car quickly and for a good price.
Alfredo was great! He was very helpful and patiently answered all my questions as this was my first time selling my car. He gave a better deal than Carmax and the whole process was very quick and easy. He is also super easy to reach to if you have any questions. I would definitely recommend! Thanks Alfredo!
This is the second vehicle I’ve sold in a week. My thanks to Alfredo and the entire team at Bidlane for getting me the most value for my cars and making it so simple to sell. This experience has been fantastic and they’ve won my business again!
They gave me more than my KBB said.Great places to sell your oldish vehicles to. Got something new and didnt want to play 3 card Monte parking in my building with my new and old vehicles. They took it off my hands. Took just 20 minutes, left with a check. Again more than expected.
I went to Bidlane to the get a competitive bid after going to a few different places. Alfredo at the LAX location was great and helped me get everything done the same day. It was fast, fair and efficient.
Letting go of my car was very sad for me, but Alfredo was very patient and kind. He also offered more money than dealerships.Good place. Good people. Good deal.
Very easy to do business with. Colbie was very nice and efficient in giving me an estimate for my car. Probably the best experience I’ve ever had with buying or selling a car. I would highly recommend.
Amazing experience. I have worked with other dealers before and Bidlane offered the best experience along with an incredible offer for my car. They don’t play games and you will definitely get a good offer on your used car. We will be back to sell my wife’s car here in a couple of weeks. Highly recommended.
Very professional, quick and easy. Got a very fair price and hassle free. Totally recommend. Thanks!
I would highly recommend selling your car to BidLane. The process is seamless and not as time consuming as other venues. 5 Stars all the way!!!
Amazing experience, they are truly a great company. Harry and Mike are really family friendly and honest guys. I am so happy I found the car of my dreams here. They gave me the best deal and everything was just as promised. Thank you bid lane!! Also They bought my exotic car for a much better price than car max offered!!! I am so satisfied with Bid lane!! thank you!
Wonderful experience at Bidlane! They were super helpful in giving me a fair price for my car and answered all and any questions I had. Would highly recommend to anyone looking to sell their car fast.
Alfredo was very friendly and at the same time professional. Offered me more than CarMax and it was a quick and streamlined process. Will definitely use again if needed.
Unforgettable experience! I brought here my Mercedes-Benz CLA 250 after almost 5 years of ownership to sell it. This place was recommended to me by my local service store. Now I highly recommend Bidlane to everyone! Colbie was very friendly and professional. A very beautiful girl is an expert in cars)! No hassles, no headache! She took care about everything. I just sit back and relax. They gave me reasonable good deal and provided a ride. A very quick and pleasant service!!!
Selling my car was so easy with Bidlane in Pasadena - they took care of everything! They were completely transparent, and didnt apply any pressure.They handled all the paperwork, even the DMV - all I did was drop in to the lot unscheduled, a friendly gal took pictures and car details, and I was out of there in half an hour with a higher price than I was expecting.Use this company if you can drive to any of their locations. You have nothing to lose even if you just go for a quote.If you have title in full and end up selling to them, the process is ridiculously easy.
Took my car to Martin (amazingly nice guy, who was willing to give me extra from his own commission which of course I didn’t accept just to keep me happy) in the west Los Angeles location after Britney from Burbank location called me, but apparently the Pasadena location makes the call on the price you getting, hence the bad review is being written for Pasadena.They made me leave carmax and drive all the way there to get a price $400 below carmax. Then they ask to see my carmax bid and decide to do $150 over their bid since they think you are already here and won’t go back.If I knew there was this much headache and him having to call back and forth I’d just given it to carmax and would have been done with hours before. My time is worth more than $150.So if you don’t mind being toyed with from some guy named Jack in Pasadena, come to any of their locations. I ended up giving it to them anyway because my wife made me or I would have left just for the principal.
Selling my car to Bidlane was straight forward, fast and easy. Plus, their offer significantly beat a large competitor. Customer service was excellent thanks to Jack. Very satisfied overall.
Received a timely and efficient estimate today. They really meant it only takes 15 minutes to get an appraisal. I really recommend this service if you want maximum value for your car.
I went to BIDLANE to sell my 2010 Toyota Camry LE and had the upmost best customer service from Alfredo. He was nice and very helpful, and made selling my car very painless. BIDLANE beat my quote from Carmax &Webuycars significantly. This whole experience took 15 minutes of our time. I would strongly recommend coming to BIDLANE to sell your car versus anywhere else.
Amazingly positive experience selling my car. Super friendly and easy to deal with. Highly recommended
Sold my Honda minivan here. The process was very fast and easy! Very fair price as well-so much better than Carmax.
Very good transaction, they gave me a great initial quote on my 2005 Honda Civic and even countered other offers by raising their quote. Jack and his team were professional and easy to work with.
Fast, easy painless process! Colbie was very friendly and professional. The whole process lasted less than an hour. The price they gave us for our car was fair, and avoiding the hassle of a private party sale was soooo nice. Would definitely do business with them again.
Awesome experience at Bidlane! So fast and easy and got the best price here. Excellent customer service. Was done with the whole process beginning to end within 30 mins.
Don’t waste your time here, they’ll offer you tops half the asking price of kbb lowest price! Go to carmax and save yourself a lot of time and get much more money for your vehicle.
The staff was so friendly and stood a little longer in order to help us out! Super friendly and it’s so fast!
Such an amazing service. Very easy and friendly. FAIR....totally recommend anyone wanting to sell their car. Look no further....this is the place
I sold my car here at Bidlane and Alfredo was more than helpful from the beginning to the end! The process was very smooth and transparent! I strongly recommend Alfredo / Bidlane for anyone who wants/needs to sell one’s car with the best and competitive offer and easy process.
Beat Carmax across the street by $200, but after allowing me an extra week to decide, reduced the offer to the same as Carmax. Felt like I was getting undercut, but the people seem nice and they gave a Lyft home so that was something decent.
Great selling experience. Made everything very rest. Much better offer than CarMax.
Very friendly people! Fast moving and a great service. Highly recommend
Been to Carmax and other dealers before but was never happy of the wait and offer given to me from my previous vehicles. Andy G. took care of the appraisal and gave me a better price more than what Carmax or BMW Buena Park offered. I will refer Andy of Bidlane to my friends and contacts as I have never experienced a hassle free environment! 5 Stars and more for this company!
Great experience dealing with Bidlane and Colbie. Gave me a good quote and saved me the hassle of selling my car elsewhere.Update: Check cleared after 1 business day and loan was paid off within 5 business days.
Working with Bidlane was very efficient and hassle free. Andy was extremely helpful - he took care of the appraisal and DMV & title paperwork in about 30 minutes. They beat Carmaxs appraisal by $1,000. I highly recommend Bidmax!
We had to sell an old Toyota (in terrible shape, inside and out) quickly. Colbie responded immediately to my request for an estimate and was super cordial, efficient and friendly, making what might have been a grueling chore, an easy and even pleasant experience. We got a very fair deal on the car and I highly recommend Colbie and her associate. Go Bidlane!
Fast fair and efficient processLooked up KBB value and asked for cash offer. Colbie contacted me within minutes.Came in and got a cash offer within 20 minutes. Offer was better than CarMax offer as wellCame back the next day and completed the process. Painless and smoothHighly recommend one look into bidlane if thinking about selling their car
Thanks so much! You guys did an amazing job and were so friendly!
Quick and easy. Super friendly service! :)
Good service and quick on the offers. Great!
Very good experience, fast and professional. I recommend to get the best price selling your car!
Smooth transaction. Beat CarMax price. Collie made everything a breeze.
Really friendly people and work super fast good experience over all
Great customer service from representatives Martin
Awesome Service! I cant explain how excited I was to find this place and have them go above and beyond to help me sell my vehicle. I like many others reached out to Carmax to get an appraisal and got a so so offer from them. I felt the service at Carmax was really subpar and decided to stop by Bidlane before heading home. Glad I stopped by and worked with Alfredo to go over the appraisal and got almost 2k over the current appraisal from Carmax. I had been hesitant to sell my vehicle due to low mileage and year but with the whole experience here it was time to let go.Big shout out to Alfredo for the A+ service provided and very informative of the process his company runs.Will be coming back again when i decide to sell my other vehicles and will be referring family and friends.
Just left Burbank office. Jay was great, the other guy, bald head, era plugs in his ears, I said hello to him and he mumbled a response. My truck has 277k plus miles. Jay referred to the bald head, ear plugs dude who proceeded to inform him that KBB and hence Bidline wouldnt make an offer on vehicles over 200k miles. He doesnt know what hes talking about. I received an offer from KBB for 1440k a couple of weeks ago with 277k miles. Its documented. Bidline, you might want to advertise that you dont look at cars wth over 200k miles. I wasted my time driving to your store and dealing with that prick. Terrible customer service except forJay. He was great!
Friendly people running the business, however the manager never came to introduce himself.
Amazing experience. Bidlane was honest and the process was so simple and fast. I went to Carmax and they made me wait forever and then gave a a ridiculous low ball offer. Bidlane had me in and out in 30 min and I could not be happier with the whole process.
Top$$paid for your used 🚗
Great service!
Excellent, professional and quick!
Easy.